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Emporium Suites by Chatrium

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#572 of 832 Hotels in Bangkok
Certificate of Excellence
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1,163 Reviews from our TripAdvisor Community

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Showing 896: English reviews
Otaki, New Zealand
1 review
4 of 5 stars Reviewed 3 days ago NEW

Great safe central location very close to the em mall, park and public transport. Spacious rooms, great pool and gym facilities and value for money room service. The lifts were really slow and vehicle access was limited possibly related to renovations that were underway.

Review collected in partnership with this hotel

Helpful?
Thank 695alpha
Mario B, General Manager at Emporium Suites by Chatrium, responded to this review

Dear 695alpha, Thank you for choosing to stay with us and for having taken the time to share your experience. We are pleased to learn that despite your concern regarding the lift and the resurfacing of the road in front of the hotel, your overall impression remains a positive one and our range of service/facilities, notably our prime location, contributed... More 

New Orleans, Louisiana
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

We had one night in Bangkok and we chose this hotel based on the reviews. The room has a good size and very spacious, we had a nice city view from the 26th floor. Service was very good as well. Location is central and very near by all the big malls and shopping centers. Overall we were satisfied.

Helpful?
Thank Itaibe
Mario B, General Manager at Emporium Suites by Chatrium, responded to this review

Dear Itaibe, Thank you for choosing Emporium Suites by Chatrium. We are very delighted that you had a pleasant experience within the limited time you spent in Bangkok, and to learn that the hotel and location were to your satisfaction. Please know that it was our pleasure to have you with us and we look forward to the opportunity to... More 

Hong Kong, China
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

The hotel is right beside the BTS and very convenience location. The rooms are very spacious but the bath room is a bit small. Most of the staff are very helpful , only some staff who serve when breakfast time seems not happy. When we ask for tea, we had to wait 5-10 minutes . The restaurant was being renovated... More 

Review collected in partnership with this hotel

Helpful?
1 Thank phoebe_yim
Mario B, General Manager at Emporium Suites by Chatrium, responded to this review

Dear phoebe_yim, We are so pleased to learn that you had a good impression of the hotel as we aim to please our guests in every way. We are so sorry to hear though that the service at our breakfast room was not up to par and not meeting your expectations. I have addressed the points you raised with the... More 

Phnom Penh, Cambodia
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

I did have a great time with Emporium Suite hotel. It's nice hotel with great location which I can choose the transportation as taxi or train. With many choices of restaurant and shopping mall, I don't need to spend time with traffic jam.

Review collected in partnership with this hotel

Helpful?
Thank Theary U
Mario B, General Manager at Emporium Suites by Chatrium, responded to this review

Dear Theary U, It is a pleasure to hear that our guests stay with us again and again. Thank you for your kind words notably to learn that the hotel and location were to your satisfaction. We hope to be given the opportunity to serve you again with the passion of our Chatrium hospitality dedicated to fulfilling a promise of... More 

Jakarta, Indonesia
Level Contributor
51 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Booked a 3 room suite as I was here with family on a holiday. This property is very popular because of its convenience - it's linked to Emporium mall and directly across from the spanking new high-end Emquartier. Also connected to Phrom Phong BTS so all conveniences at your door. The rooms themselves leave much to be desired. For one,... More 

Helpful?
Thank Tinaluis5
Mario B, General Manager at Emporium Suites by Chatrium, responded to this review

Dear Tinaluis5, Thank you for your comments on your stay with us. Positive or negative, all feedback is of value. However, we regret you did not enjoy your stay and understand your disappointment of our hotel known for its commitment to serving up a quality experience. Please know that cockroaches or any kind of bugs are a very rare occurrence... More 

toride
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

convenient for public transportation and shopping, excellent room, hospitality of staffs, cleanliness of room, good view from room, delicious breakfast, smoothness of check-in and check-out, many Japanese broadcastings

Review collected in partnership with this hotel

Helpful?
Thank karayan2016
Mario B, General Manager at Emporium Suites by Chatrium, responded to this review

Dear karayan 2016, It is a great pleasure to learn of your continued positive review of our hotel and we extend our sincerest thanks for your confidence and for being a great friend of Emporium Suites by Chatrium. Needless to say we always cherish the opportunity to providing a home for you whenever your travel takes you to Bangkok. We... More 

Butterworth Penang
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago NEW

Room is good, toilet too small and compact, the facility in toilet also very old. The breakfast is so bad, not much choice, thought is 5 stars hotel and very disappointed. The front desk staff by the name of Noriko is very very friendly and helpful, compare to others staff is not so helpful

Review collected in partnership with this hotel

Helpful?
1 Thank bentan4545
Mario B, General Manager at Emporium Suites by Chatrium, responded to this review

Dear bentan4545, Thank you very much for sharing your comments with us. I truly understand your disappointment about the limited choice of buffet breakfast. The current renovation of our restaurant, where buffet breakfast is served, requires us to relocate to a smaller room; and due to lack of space resulting in lessening of buffet options. With 378 units, we do... More 

Kuala Lumpur, Malaysia
Level Contributor
6 reviews
5 of 5 stars Reviewed 1 week ago

It was a transit stop so my friends and I had only one night to enjoy this property. The spacious room was very clean with comfortable beds which was a welcome for us. It was a late check in and the staff were very helpful and they ensured that we were kept comfortable despite of the wet weather. Due to... More 

Helpful?
Thank MooMoo088
Mario B, General Manager at Emporium Suites by Chatrium, responded to this review

Dear MooMoo088, Thank you for your generous feedback and while you only had one night we’re so delighted that you made the most of your stay in our world-class location; plus the facilities and helpfulness of our staff have created wonderful memories. Thank you too for strongly recommending our property. We are definitely looking forward to your next visit at... More 

Hong Kong, China
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is right beside the BTS and centre of Sukhumvit - very handy location. The rooms are large and clean and the beds were very comfortable. Only downside was we asked for a non smoking room yet cigarette smoke seemed to be coming through the air con vents and filling our room. We noticed it was when ever our... More 

Helpful?
Thank Marissa M
Mario B, General Manager at Emporium Suites by Chatrium, responded to this review

Dear Marissa M, I was so happy to read about your thorough view of our hotel, notably the honesty of our Housekeeping. It means a lot to me and the staff that you took time to commend. We are sorry to hear though about the issue of the smell of smoke entering your room and would like to apologize for... More 

Bangkok, Thailand
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here with my wife a couple nights ago, and I can tell you that it was great! Overlooking our misplaced baggage incident, it was clean, nice serviced, and a great place to stay if you want to be in the center of Bangkok!

Helpful?
Thank santiagogonzalez2016
Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Sukhumvit

Neighborhood Profile
Sukhumvit
With a mix of shopping malls, hip bars and food stalls lining both sides of Thailand’s longest road, you’ll rarely encounter a dull moment along Sukhumvit. While the main road itself doesn't offer a lot in terms of entertainment, it's the adjoining 'sois' (alleys) where the magic happens. Popular spots are soi 11 for a lively night out, soi 4 for naughty nightlife and soi 21 for world-class shopping at Terminal 21. It's hard to cover everything this area has to offer in on day, so be sure to take your time. Sukhumvit is heavily congested with traffic during day and night, so getting from A to B is most convenient using the BTS Skytrain right above it.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Emporium Suites by Chatrium presents elegant luxury living and unparalleled convenience downtown in one of Bangkok’s most prestigious areas. Situated above Emporium Shopping Complex, it offers everything from designer shopping to easy access to the business district. Each guestroom provides exceptionally spacious comfort, with floor-to-ceiling windows, separated cooking stations and the high quality furnishings. Dining at The Emporia combines delicious international cuisine with stunning city views, whilst cocktails can be sipped by poolside at the Pool Bar. Stay fit in our modern Fitness Center, with both male and femalesteam and sauna rooms before getting down to business in one of our five meeting rooms. ... more   less 

Additional Information about Emporium Suites by Chatrium

Address: 622 Sukhumvit Soi 24 | Khlongton, Khlongtoei, Bangkok 10110, Thailand
Location: Thailand > Bangkok > Sukhumvit
Price Range: $126 - $175 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Emporium Suites by Chatrium 4.5*
Number of rooms: 378
Reservation Options:
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Also Known As:
Emporium Suites By Chatrium Hotel Bangkok
Emporium Hotel Bangkok
Bangkok Emporium Hotel
Hotel Style:
#234 Luxury Hotel in Bangkok
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