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Emporium Suites by Chatrium

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622 Sukhumvit Soi 24 Khlongton, Khlongtoei, Bangkok 10110 Thailand
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (855)
Room & Suite (535)
Pool & Beach (62)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 07/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 07/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#114 of 1,373 hotels in Bangkok
Location
Cleanliness
Service
Value
Emporium Suites by Chatrium presents elegant luxury living and unparalleled convenience downtown in one of Bangkok’s most prestigious areas. Situated above Emporium Shopping Complex, it offers everything from designer shopping to easy access to the business district. Each guestroom provides exceptionally spacious comfort, with floor-to-ceiling windows, separated cooking stations and the high quality furnishings. Dining at The Emporia combines delicious international cuisine with stunning city views, whilst cocktails can be sipped by poolside at the Pool Bar. Stay fit in our modern Fitness Center, with both male and femalesteam and sauna rooms before getting down to business in one of our five meeting rooms.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Kids stay free
Babysitting
Airport transportation
Secured parking
Wifi
Hot tub
Outdoor pool
Fitness / spa locker rooms
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary tea
Complimentary welcome drink
Poolside bar
Children's television networks
Kids pool
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Makeup services
Manicure
Massage
Massage chair
Neck massage
Pedicure
Steam room
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Newspaper
Shops
Sun deck
ATM on site
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bidet
Bathrobes
Private balcony
Room service
Safe
Seating area
Sofa
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Kitchenette
Minibar
Refrigerator
Stovetop
Electric kettle
Kitchenware
Flatscreen TV
Radio
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Pool view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Family
Languages Spoken
English, Chinese, German, Japanese and 1 more

Location

Full view
100Great for walkers
Grade: 100 out of 100
366Restaurantswithin 0.3 miles
50Attractionswithin 0.3 miles
2,355Reviews45Q+A100Room tips
Traveler rating
  • 1,488
  • 636
  • 164
  • 41
  • 26
Time of year
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Popular mentions
Jonathan L wrote a review Sep 2020
2 contributions
Amazing location. Very helpful staff. Very comfortable facilities specially the gym Rooms are clean . Views are amazing. Easy connection to the BTS. Very comfortable access to all shopping as closing and food
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Date of stay: September 2020
Value
Location
Service
Trip type: Traveled on business
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Response from Mathurose Rose, Guest Services / Front Office at Emporium Suites by Chatrium
Responded Oct 1, 2020
Dear JonathanL2760, We are delighted to know that you truly enjoyed your overall experience with us, and it is indeed a pleasure to know that you enjoyed your stay in particular our great location with close proximity to BTS station, shopping malls, many restaurants and shops around, our good spacious clean room with a stunning view and our nice gym with outdoor pool and tranquil garden around. The staff will be most pleased to hear that you appreciate their great service. Thank you for kind review and we definitely anticipate your return visit soon. With best wishes, Mathurose-Rose Director of Rooms
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Elijah W wrote a review Aug 2020
Bangkok, Thailand4 contributions3 helpful votes
I stayed one night at the emporium suites, on July 20th, 2020 And I had a great time the staff allowed me an early check-in and a late check-out. My room was Also very spacious way more spacious than depicted on booking websites. My room included a washing machine stove/oven microwave and more. Breakfast was included in my booking and it was great I enjoyed an omelet and a few other great breakfast dishes. The hotel was Also low-density Which makes it an awesome stay during this COVID 19 situation the hotel wasn't crowded at all and to top it off my room included an awesome view of the escape rooftop bar where I finished my night at. In comparison, I stated at the Marriott queens park the following week and found it to be crowded and the rooms are not nearly as spacious as the rooms at the emporium. I easily found that I get way more bang for my buck at the emporium suites. All in all, I have no real complaints about the room, service, food, or staff at the emporium it was an awesome stay. I truly do hope they have a rewards or member program so that I can earn discounts or rewards towards my stays there as I'd love to come often.
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Date of stay: July 2020Trip type: Traveled as a couple
1 Helpful vote1 Repost
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Response from Mathurose Rose, General Manager at Emporium Suites by Chatrium
Responded Aug 2, 2020
Dear elijahw238, We appreciate your taking time to highlight the nice things about Emporium Suites by Chatrium, spacious room with stunning view and fully equipped kitchenette which makes your life easier. It was also wonderful to hear that you enjoyed our breakfast buffet. Of course, Emporium Suites by Chatrium and all hotels under Chatrium Hotels and Residences, we do have our own loyalty program called "Chatrium Point Plus" kindly visit our website to apply to join our program for more rewards. Thank you for your kind review and hope it is not too long before we have the privilege of welcoming you again with our Chatrium hospitality. With best wishes, Mathurose-Rose Director of Rooms
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Jake J wrote a review Jun 2020
3 contributions2 helpful votes
Here there are old dirty rooms with cockroaches in them. They are really old. The curtains are dirty and bad in the morning the light always comes through. The doors are opaque so light can come into your room from the outside room. The bed is old same with the desk. The drains are full of hair and the WiFi is slow. There is a lack of TV channels on the Holiday television and the balcony is small and pointless. The windows are dirty along with underneath the bed. The electricity makes a weird noise and smell of cigarettes come out of the air conditioner. The white walls are starting to turn and the lights here really make you tired. The gym is small. The plates are dirty and the lifts are slow you have to wait five to ten minutes. Twice the lift dropped one floor which scared the life out of me. The lounge downstairs is poor and non-guests can just use it as a waiting area to sit for the buses outside. There is loud disco music coming from across the road every night and you can hear through the walls people showing, talking and vacuuming. The breakfast is terrible and has a weird smell and the rate for this under maintained place is too much for what it is offering. There are many other better hotels in Bangkok . Emporium Suites by Chatrium don't bother to spend your money here.
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Date of stay: June 2020Trip type: Traveled solo
1 Helpful vote
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Response from Mathurose-Rose, Manager at Emporium Suites by Chatrium
Responded Jun 1, 2020
Dear Jake J, Thank you for taking time to share your comments with us. However, we are saddened to read that not everything was to your satisfaction. Please know that the hotel has been actually conducted room enhancement program step-by-step over the last two years with the completion of all rooms. In respect to your comments on Bangkok night life, please know that the law requires that restaurants generally closed at midnight and registered places like bars and nightclubs can be opened until 1.00 am. We do really apologize also for the elevators traffic which is more crowded during peak hours when most of guest going for breakfast and leave hotel in morning and return in evening. With regards to breakfast, we regret that we did not meet your expectation. We always continuously review guest comments with the F&B team. It was sad that the issue of food has not been brought up to our attention while you met to rectify and fix the problem. However, recheck with the team back for the record as we found nothing mentioned so far. I apologize for your room not getting cleaned and we've taken that up with our housekeeping team for improvement. Again, please accept our sincerest apologies for inconvenience may cause to you. The team and I wish you a wonderful stay wherever you choose to stay on your future visit to Bangkok. Kind regards, Mathurose-Rose Director of Rooms
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venividivice wrote a review May 2020
Ko Samui, Thailand755 contributions189 helpful votes
We had to spend a couple of nights in Bangkok as I had a medical appointment. Given that we always stay nowadays at this property, I didn't check any other hotels, but was delighted to find that Emporium Suites by Chatrium was still open despite many (most?) hotels across Thailand being closed. Everything was as usual -- great staff, great room, lovely stay. Health precautions were appropriate of course. The rate we paid (booked direct) was good, and we got a room upgrade too. Much appreciation to management and staff in these difficult times, and we wish you all the best in battling through these immensely challenges times for the hotel industry
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Date of stay: May 2020
Rooms
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Response from Mathurose-Rose, Manager at Emporium Suites by Chatrium
Responded May 7, 2020
Dear venividivice, Thank you for your continued patronage to Emporium Suites by Chatrium. It was exciting to read that you had a great stay in particular our hospitality and services providing from our staffs. Please know that it is entirely our pleasure to serve you and your accompany as one of our valued returning guests. We are looking forward to welcoming you on your next stay with us. Stay Safe and Stay healthy. With best wishes, Mathurose-Rose Director of Rooms
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ctrunfree wrote a review Mar 2020
Fitzroy, Australia6,429 contributions413 helpful votes
We stayed in the Emporium for a couple of nights on the way back to Australia from Covid-19 ravaged Europe. We booked a 65m2 Deluxe City View room, which was a spacious studio with a small kitchenette. There was plenty of bench space to work at, and a small dining room. The 39th floor was quiet and the bed comfortable. The hotel is far from new and the room decor and bathroom look a bit dated, but do the job. There’s a couple of knives and forks and plates and bowls in the kitchenette, and that’s about it. There’s no other implements for cooking, and no pots or pans for the stove. A sign says other utensils may be had from Reception, but subject to availability. So don't count on doing much cooking in the apartment. The ageing Emporium isn’t cheap either, but it’s the excellent location next to the Emporium shopping mall and Phrom Phong BTS station that keeps it afloat. The Food Court on the 4th floor in the Emporium Mall could meet your Thai food cravings for a couple of weeks. One disappointing aspect of our visit was that although the hotel was nearly empty we were still required to pay a half day rate of 1600 baht to access our room before the official 2pm check in time. The advertised welcome drink didn’t happen either.
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Date of stay: March 2020
Location
Cleanliness
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Response from Mathurose-Rose, Manager at Emporium Suites by Chatrium
Responded Mar 22, 2020
Dear Anney F, Thank you for your support to Emporium Suites by Chatrium and sharing with us your stay experience. Your opinions are very valuable in helping us maintain a high level of service to guests and in ensuring that your expectations are met on each visit. What a pleasure to read your compliment on our great and convenient location close to two shopping malls and sky train station. However, we do really apologize also for inconvenience caused to you in regard to the kitchenette which may need to ask for if need and the late check out charge in this situation, of course we could be flexible. I trust that this experience in Emporium Suites by Chatrium has not permanently marred your opinion of our hotel and that you will give us the opportunity to show you our true hospitality. With best wishes, Mathurose-Rose Director of Rooms
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PRICE RANGE
$104 - $178 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
emporium suites by chatrium hotel bangkok, emporium hotel bangkok, bangkok emporium hotel
LOCATION
ThailandBangkokSukhumvit / Khlong Tan / Khlong Toei
NUMBER OF ROOMS
378
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Frequently Asked Questions about Emporium Suites by Chatrium
Which popular attractions are close to Emporium Suites by Chatrium?
Nearby attractions include Signature Collection Tailor (0.2 miles), Vanilla Sky Rooftop Bar (0.10 miles), and MOJJO Rooftop Lounge & Bar (0.07 miles).
What are some of the property amenities at Emporium Suites by Chatrium?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Emporium Suites by Chatrium?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at Emporium Suites by Chatrium?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Emporium Suites by Chatrium?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Emporium Suites by Chatrium?
Conveniently located restaurants include Amritsr, Siam Tea Room, and Akira Back.
Are there opportunities to exercise at Emporium Suites by Chatrium?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Emporium Suites by Chatrium have an airport shuttle?
Yes, Emporium Suites by Chatrium offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Emporium Suites by Chatrium?
Yes, dry cleaning and laundry service are offered to guests.
Does Emporium Suites by Chatrium offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Emporium Suites by Chatrium?
The staff speaks multiple languages, including English, German, Chinese, Japanese, and Thai.