It was not my first time at this nice hotel but this stay was especially wonderful. I was staying in a large and very comfortable suite (though another toilet outside the bathroom would be useful) . Restaurants and the lounge were great. As were the pool and the fitness. The staff is kind and efficient. The location of the hotel by the river is not really an issue since one can easily go anywhere with the Skytrain.
Have nice breakfast nice view and good service from the staff yuwannee and nobel nice to meet her.. good experience for me in this hotel.. i will come again after this. Love this hotel so much.........
From the first breath in the foyer this experience is bliss, the staff are exceptional except for hitch at breakfast where no one seemed to remember our coffee order. The ambience, location and food are heavenly and although covid has wreaked some havoc in the hotel the staff have risen to even greater heights to help guests.
From the minute we walked into this hotel we felt very comfortable and looked after. The check in process was a pleasure and the room we had was better than we expected. My partner is both gluten and dairy free which has always been frustrating to get good food at other hotels but the staff at this hotel have been so accommodating and helpful! Our room was so quiet and the bed was super comfortable. Actually the site of the hotel is really quiet which surprised us being in the middle of a major city. A day lying around the pool situated next to the river was very peaceful! I highly recommend this hotel to anyone wanting to stay in Bangkok.
We are visiting Bangkok as the last leg of our honeymoon in Thailand and arrived at the Shangri-la Hotel late yesterday. To say I'm impressed is an understatement - we had been staying in some really lovely places before this but they have taken service and personal attention to a whole new level. I have special dietary requirements which they have taken on board without effort and the facilities are excellent. We are currently enjoying the beautiful pool on the Riverside and really loved the Horizon club cocktails last night with great views last night. Advice on what to do and where to go has also even excellent. I'd love to single out excellent staff members, but honestly, every single person from the lifeguard at the pool the the chap who checked us in and Natty at the Horizon club have been amazing. I hadn't been looking forward to coming to Bangkok as I'm not much for city breaks but the Shangri-la have made this the best part of our amazing honeymoon! …
Great location Great food , specially breakfast is not to miss. Extremely friendly and attentive staff always very helpful, polite and kind Duty manager mr. Tharatit is always ready to assist and help to make my stay as comfortable and pleasurable as possible , makes me feel like I am home. Rooms are clean and well maintained One of the most beautiful if not the best pool in Bangkok Children friendly The TV channels and satellite reception need some improvement but there is so much to do in the hotel that watching TV is not necessarily anyway. Strongly recommend it to both business and leisurely travelers. .
We arrived at the Shangri La at a stressful time. All the staff; particularly the manager and concierge were willing to listen, and really helpful. Thee helped went out of his way to assist with rebooking flights and dealing with airlines and authorities on our behalf. The hotel itself is also beautiful and very clean. Breakfast was delicious and we were given extra time to eat on our first morning following our stressful journey. My son was also given a fresh mango every day.
Third visit in 6 months, including the one night quarantine stay. Communication with reservation office was perfect. Fast responding, adjusting my reservation as I forgot to book the SHA1 package. Pick up and transport from airport easy. PCR Test directly at ramp. Fast and efficient, test results on same day by 9pm. Gym and pool are my favorite. Clean and well staffed and organized. It will stay my favorite hotel at the river. The mosquitoes which are living there are a pain. Repellent is a absolute MUST. 😁
We celebrated my mother's 70th birthday on the terrace of this beautiful restaurant. For this I was some time before in email exchange with the team, especially with Khun Prim. A beautiful table was prepared for us right on the riverbank and everything worked out perfectly. On the occasion of our birthday, a special menu was created for us. The food was excellent. But the most impressive thing was how nice and attentive the staff took care of us. That was even more than fantastic. Our very best thanks to the whole team, especially to Khun Nitish, Khun Yuwannee, Khun Aod and Khun Dol. They made this evening an unforgettable experience for us and especially for my mother.
Great lobsters, Fine de Claire oysters, Parma ham, and selection of ice cream. Ordered margarita on the side, and it was great tasting. The waitress and waiter, Yuwannee and Keng, are friendly and helpful.