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89 Soi Wat Suan Plu, New Road Bangrak, Bangkok 10500 Thailand
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Room & Suite (2791)
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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Stay-at-home policy for staff with symptoms
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Updated 07/22/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Shangri-La Bangkok
Updated 07/22/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#51 of 1,476 hotels in Bangkok
Location
Cleanliness
Service
Value
Travelers' Choice
Nestled along with the largest riverfront setting resides, Shangri-La Bangkok – an enchanting riverside retreat in the heart of Bangkok. Here you will be hosted with Shangri-La's "Heart-warming" hospitality, entertained by our distinctive dining experiences and immersed with ease into the real and authentic Bangkok surrounds. With direct access to Saphan Taksin BTS Skytrain, central pier, and just minutes away from world-class shopping malls and tourist attractions, the hotel is the perfect gateway to explore and discover this vibrant City of Angels.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Badminton
Aerobics
Kids stay free
Valet parking
Wifi
Pool / beach towels
Pool with view
Outdoor pool
Saltwater pool
Fitness / spa locker rooms
Fitness classes
Personal trainer
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Complimentary welcome drink
Happy hour
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Poolside bar
Evening entertainment
Table tennis
Tennis court offsite
Babysitting
Indoor play area for children
Highchairs available
Airport transportation
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Gift shop
Newspaper
Non-smoking hotel
Shops
Sun deck
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Butler service
Doorperson
Infirmary
Umbrella
24-hour check-in
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Bathrobes
Air conditioning
Additional bathroom
Coffee / tea maker
Cable / satellite TV
Extra long beds
Bidet
Desk
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Flatscreen TV
On-demand movies
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Pool view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Green
Languages Spoken
English, Chinese, Japanese, Malay and 1 more
Location
Full view
100Great for walkers
Grade: 100 out of 100
131Restaurantswithin 0.3 miles
28Attractionswithin 0.3 miles
Contact
89 Soi Wat Suan Plu, New Road Bangrak, Bangkok 10500 Thailand
Name/address in local language
Getting there
Saphan TaksinBTS Skytrain3 min
SurasakBTS Skytrain11 min
Rental CarsSee rental cars from $22/day
12131Reviews161Q+A100Room tips
Reviews
Traveler rating
- 9,298
- 2,015
- 493
- 197
- 128
Time of year
Traveler type
Language
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Selected filters
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- English
Popular mentions
Have stayed here a handful of times before over a 20 year period and decided to stay over Christmas. Whilst the lobby, gardens, view etc are undeniably beautiful, unfortunately the rooms are starting to look dated and there were a few let downs throughout the stay that I wouldn't expect from a Shangri La hotel. Pros: Service was fantastic and the waiters, waitresses, lifeguards, bartenders were very professional. Outside room areas are beautiful Good location (just don't travel in a taxi at rush hour!), otherwise you're better off walking. Cons: Ordered cocktails to the pool - we were charged the wrong amount and the glasses they were served in were awful. I get they need to be plastic but these looked like they were about 10 years old all scuffed etc. Breakfast was chaotic to say the least. Had to eat in a separate area as it was too busy, it was more like a school canteen than a 5 star hotel breakfast. Rooms starting to look dated, lack of things like usb ports, power outlets etc.…
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Date of stay: December 2021
Rooms
Location
Service
Helpful
Excellent hotel with excellent staff! Disappointed that there was no cub room! And no choice in hotel restaurants. We had a great stay here! As usual our stay with Shangri-La hotels are always good! Scan on food & beverage showed a offer on wine but when we tried to order it wasn’t available!
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Date of stay: January 2022Trip type: Traveled as a couple
1 Helpful vote
Helpful
Response from Communications SLBK, Other at Shangri-La Bangkok
Responded 4 days ago
Dear robinnick, Many thanks for your generous words to our team. I’m really happy that our attentive service has created impressive moments for you. Please rest assured that your kind compliments and constructive feedback will be passed to the team in order to improve our services and products. We promise you that we will continuously pursue only the best for our valued guests. Thank you very much for choosing Shangri-La Bangkok and we hope to have another opportunity to serve you once again soon. Yours sincerely, Joanne Chung Director of Sales & Marketing
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We feel so lucky to have been taken care of by the Shangri-La concierge during this stay. They helped us solve COVID testing problems, advised us on how to have the best dining experiences, arranged an amazing boat pick up and lunch for us, worked so hard to make sure we were comfortable and happy. They went above and beyond, like a kind and benevolent best friend. The location is also excellent, close to amazing coffee (Sarnie’s) and local food. We stayed in Sukhumvit in the past but will come back here. The gym is also great. We love the Shangri-La!
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Date of stay: January 2022Trip type: Traveled as a couple
1 Helpful vote
Helpful
He did our 24hr quarantine here on 18th December 2021. We arrived into Bangkok around 8pm. Our pick up and transfer from the airport was perfect. On arrival our luggage was sanitised, we were given our PCR tests outside the hotel, quickly checked in and shown to our rooms (as there were 5 of us, in line with restrictions, we had to take 3 rooms). Each room was outstanding. Yes, perhaps it was more traditional than the main hotel, but WOW! Huge rooms, super comfy giant beds, small balcony overlooking river, sofas… after our long journey we couldn’t have asked for more. Room service was tasty. By 8am the following morning we had received our negative results and were transferred to the main hotel where we were able to get into our new rooms. Breakfast was amazing, pool area lovely. Big shout out to the concierge who arranged restaurant reservations, taxis and private boat trips during our stay. We forgot a pair of shoes and the hotel mailed them to Phuket for us. I would return here in a heartbeat and would 100% recommend. Thank you Shangri-la!…
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Date of stay: December 2021Trip type: Traveled with family
1 Helpful vote
Helpful
Response from Communications SLBK, Other at Shangri-La Bangkok
Responded 1 week ago
Dear Grace H, Thank you very much for choosing Shangri-La Bangkok for the Test & Go package. I am glad to hear that you had a wonderful stay with us at both the Krungthep Wing and the Shangri-La Wing. We are happy that we achieved our purpose in creating the perfect Shangri-La moments for you and your party. This means so much to our team that you would recommend our hotel and we look forward to seeing you again on your next visit soon. Yours sincerely, Joanne Chung Director of Sales & Marketing
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+1
I had an excellent Test & Go experience at the ShangriLa Bangkok. I paid a little more for their Test & Go package than I could have at most other hotels, but the extremely efficient experience was so worth it. Their staff is top notch. The staff responded to email correspondence promptly. I had a private driver waiting for me on arrival at BKK and the hotel vehicle had plexi-glass between the driver and the rest of the van. Having a private driver was important to me (under the Test & Go program, one must take hotel arranged transportation). My plane arrived at 11pm and I arrived at the hotel just before midnight. As I exited the vehicle at the entrance of the wing of the hotel dedicated to "quarantine" guests only, my COVID test was taken immediately curbside by a nurse. I might add that both a nasopharyngeal (nose) & throat swab are taken. Two minutes and I was done! I checked into my room at the front desk and was escorted up to my room with my luggage. My room and bath were both very spacious and had everything that one could need. That said, they were quite dated and could do with "a breath of fresh air". The room was missing convenient bedside access for a phone charger without having to move furniture to access an electric socket. The riverside balcony was nice to have, however, there were no screens on the balcony doors. Room service is limited hours only; no 24 hour room service vailable. The hotel gives you only 2 options for breakfast time, I think it is either 8 or 9am. I had no choice of breakfast. A tray was put outside of my room on a table at the designated time. I was notified by the doorbell. I received a very disappointing Western style breakfast (complete with beans). To be fair there was a very nice plate of local fruit included. I would have so liked to have had an Asian breakfast option. About 10 am I received a call with my negative test results and was told that I could check out whenever I was ready. The elevators are locked and you aren't given a room key, so you need to call the front desk and wait for someone to escort you down if you want to leave for a while, once you are given the all clear. In summary, the ShangriLa staff members were very professional and treated me very kindly. I felt in very good hands during my experience at the Bangkok ShangriLa. I should add that the hotel is in a very interesting riverside neighborhood. There are many interesting places to explore nearby once you get off of the beaten path... (I stay around here often when in Bangkok). I highly recommend ShangriLa Bangkok for its efficent and well managed Test & Go experience.…
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Date of stay: December 2021Trip type: Traveled solo
1 Helpful vote
Helpful
Response from Communications SLBK, Other at Shangri-La Bangkok
Responded 1 week ago
Dear TinaTravelstheWorld, Thank you very much for taking your time to describe your wonderful experience with the Test & Go package at the Krungthep Wing. Please rest assured that your comprehensive feedback on our room facilities and breakfast has been shared with our hotel's management team to ensure the necessary actions are implemented to improve our services and facilities. Please allow me to share your compliments to the Krungthep Wing team for their hard work and passion for our valued guests like you. We look forward to welcoming you back for another memorable experience in the Bangkok riverside. Yours sincerely, Joanne Chung Director of Sales & Marketing
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PRICE RANGE
$130 - $216 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
shangri-la hotel, bangkok hotel bangkok, shangri la bangkok
LOCATION
ThailandBangkokRiverside / Silom / Bang Rak
NUMBER OF ROOMS
802
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Claim Your Listing Frequently Asked Questions about Shangri-La Bangkok
Which popular attractions are close to Shangri-La Bangkok?
Nearby attractions include The Bamboo Bar (0.3 miles), State Tower (0.2 miles), and Bangrak Bazaar (0.06 miles).
What are some of the property amenities at Shangri-La Bangkok?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Shangri-La Bangkok?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Shangri-La Bangkok?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Shangri-La Bangkok?
Yes, free parking, secured parking, and valet parking are available to guests.
What are some restaurants close to Shangri-La Bangkok?
Conveniently located restaurants include Sirimahannop, Salathip, and Zabbanglove.
Are there opportunities to exercise at Shangri-La Bangkok?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Shangri-La Bangkok have airport transportation?
Yes, Shangri-La Bangkok offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Shangri-La Bangkok?
Yes, dry cleaning and laundry service are offered to guests.
Does Shangri-La Bangkok offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Shangri-La Bangkok?
The staff speaks multiple languages, including English, Chinese, Japanese, Thai, and Malay.