89 Soi Wat Suan Plu, New Road Bangrak, Bangkok 10500 Thailand
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What is Travelers’ Choice?
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What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Stay-at-home policy for staff with symptoms
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Updated 07/22/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Shangri-La Bangkok
Updated 07/22/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#55 of 1,509 hotels in Bangkok
Location
4.7
Cleanliness
4.8
Service
4.7
Value
4.4
Travelers' Choice
Nestled along with the largest riverfront setting resides, Shangri-La Bangkok – an enchanting riverside retreat in the heart of Bangkok. Here you will be hosted with Shangri-La's "Heart-warming" hospitality, entertained by our distinctive dining experiences and immersed with ease into the real and authentic Bangkok surrounds. With direct access to Saphan Taksin BTS Skytrain, central pier, and just minutes away from world-class shopping malls and tourist attractions, the hotel is the perfect gateway to explore and discover this vibrant City of Angels.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Badminton
Aerobics
Kids stay free
Valet parking
Wifi
Pool / beach towels
Pool with view
Outdoor pool
Saltwater pool
Fitness / spa locker rooms
Fitness classes
Personal trainer
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Happy hour
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Poolside bar
Evening entertainment
Table tennis
Tennis court offsite
Babysitting
Indoor play area for children
Highchairs available
Airport transportation
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Gift shop
Newspaper
Non-smoking hotel
Shops
Sun deck
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Butler service
Doorperson
Infirmary
Umbrella
24-hour check-in
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Bathrobes
Air conditioning
Additional bathroom
Coffee / tea maker
Cable / satellite TV
Extra long beds
Bidet
Desk
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Flatscreen TV
On-demand movies
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Pool view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Green
Languages Spoken
English, Chinese, Japanese, Malay and 1 more
Location
Full view
100Great for walkers
Grade: 100 out of 100
132Restaurantswithin 0.3 miles
28Attractionswithin 0.3 miles
Contact
89 Soi Wat Suan Plu, New Road Bangrak, Bangkok 10500 Thailand
Name/address in local language
Getting there
Saphan TaksinBTS Skytrain3 min
SurasakBTS Skytrain11 min
Rental CarsSee rental cars from $19/day
12262Reviews170Q+A100Room tips
Reviews
Traveler rating
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Most Recent
We visited Thailand this June/July 2022 and had three different stays at the Shangri-La during our three week vacation. They went above and beyond each time with service and accommodations. The hotel is on the larger side, well-appointed, very clean with a great location on the river. Great gym, and nice pool area. Highlights: 1) first visit - I made an error and we arrived one day before our reservations (ugh). Our flight was delayed, so we arrived at hotel at 2am. The front desk team was super accommodating and suggested a less expensive room for us to rest for a few hours before checking into our adjoining rooms. I really appreciated the thoughtfulness/practicality. 2) second visit - we were running late to catch a flight to Chiang Mai, and our son was at the gym not picking up his phone. The concierge actually ran to the gym to grab him. We made the flight! 3) third visit was a brief overnight as we said goodby to Thailand. Our last morning they even packed a to go breakfast snack because we were going to miss the buffet due to our early flight. We had spacious adjoining suites (every comfortable and clean), room service, laundry, housekeeping were all super efficient and wonderful. The breakfast buffet was one of our favorites. Everyone on the Shangri-La team was beyond helpful: from check-in, to concierge, restaurant staff, room service, valet, housekeeping. Everyone one took service to the next level - not just courteous and helpful, but helpful and friendly to the next level. Location is very convenient to seeing the sights. I know Thai service is amazing, but I was so pleasantly surprised by the thoughtfulness and kindness at the Shangri-La. Would definitely stay here again.…
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Date of stay: June 2022
Value
Service
Sleep Quality
Room Tip: Getting an adjoining combo of a suite and regular room was great - quiet end of hall location,...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Hotel's Favorite
Stayed here in late August 2022. The dimsum buffet at Shang Palace was amazing. The Friday seafood buffet was just as nice - we really enjoyed the scallop-foie gras pairing although the crabs were on the small side. Late night drinks at the lobby with a view of Icon Siam a must-do. My only quibble is the lack of an outlet next to the bed - an impossible situation for people who sleep with a CPAP. This hotel is old but still beautiful and although we only got an ordinary room, we had a partial view of Icon Siam and a great view of the Assumption Church.
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Date of stay: August 2022
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
The lounge offers a great spread of small bites and cocktails as well as good wines. The ambiance was great and the view of the Chao Phraya River and IconSiam was a good end to a busy day. The room is well maintained and the cleanliness was tip-top. We are very delighted with Ms. Natty who did a great job during our check-in process. She was able to provide the first great impression of Shangri La, such as keeping promises to fulfill our room requests. Ammy, the lounge manager, is a very dedicated and hardworking employee. She takes the initiative to meet all of her customers' needs and is always proactive in delivering her services. Ms. Oui is a very dynamic lounge executive. She demonstrates great leadership skills in organizing and managing guest activities in the lounge. She has a good sense of her surroundings and is very good at anticipating the needs of the guests. She always shows her passion and warm smile when providing her services to all the guests in the lounge. Keep Up with the Great Job!!!!…
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Date of stay: September 2022
Cleanliness
Service
Sleep Quality
Room Tip: Great Location, just a 10 mins free water-taxi ride to IconSiam shopping Mall.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We have been staying here for many times and it is one of our favorites hotels in Bangkok.The location is very good ...near the Sky Train Station and main Hub for all River Boats... The Rooms are nice decorated & large bathrooms. Temporarily the Krungthep Wing is closed because under renovation! So some featues are not available right now (like walk through to the Bts Station) Great Spa when in old location-Krungthep Wing
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Date of stay: September 2022
Value
Cleanliness
Service
Room Tip: Fantastic views
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
พนักงานทุกคน บริการดีมากค่ะที่ชอบมากๆจะเป็น คุณ Yuwannee คุณAom คุณ joe คุณPree คุณTai คุณ Jeab They are so amazing, remember a lot of detail, and always a nice smile. Nice service. บริการทุกอย่าง น่ารักมาก มีเซอร์ไพส์ เบิร์ดเดย์ด้วย คนที่มา เป็น เจ้าชาย แล้วทางทีมดูแลดีมากค่ะ 👏🏼👏🏼👏🏼👏🏼👏🏼
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Date of stay: September 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from Communications SLBK, Other at Shangri-La Bangkok
Responded 1 week ago
Dear 762renitap, Thank you for choosing to celebrate your special occasion at Shangri-La Bangkok. It is always superb to start the day with a nice review from our guests describing their experiences of our attentive services, especially from Khun Yuwannee, Khun Aom, Khun Jow, Khun Pree, Khun Tai, and K Jeab who have always looked after our guests very well. Please allow me to share your kind compliments to them for their dedication that made your dining experience exceptional. We hope to serve you again in the near future at Shangri-La Bangkok. Yours sincerely, Joanne Chung Director of Marketing
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The food, ambiance,, service, and entertainment were excellent! Yuwannee, Poole, and Aom provided exceptional service. A must visit. The cocktails were amazing. Ms. Jeab is a pro! The green curry and the yellow curry were delicious!
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Date of stay: September 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Communications SLBK, Other at Shangri-La Bangkok
Responded 1 week ago
Dear Camper79665, We would like to thank you for choosing Salathip as your dinner venue. We are delighted to learn that you had a wonderful dining experience with us. Please rest assured that your constructive feedback will be shared with the team in order to continuously improve our guests' experience. We await the pleasure to welcome you back to Shangri-La Bangkok and thank you once again for your review. Yours sincerely, Joanne Chung Director of Marketing
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had a very nice dinner at Salathip. The staffs all are very excellent especially K. Yuwannee who has served us with fully service minded. The food were great and many choices. We will definitely come back
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Date of stay: September 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Myself and my wife stayed at Shangri-La Bangkok for two nights. We chose this hotel based on our experience previously in other destination. Concierge staff, lobby and reception staff were extremely good and responsive. Shangri-La is the best of all. My wife and I thoroughly enjoyed our stay though we didn't have time to use all facilities. We have stayed in so many five star hotels but Shangri-La can't beat any of them. Magnificent and stunning interiors, excellent location on the riverside. Hotel has got dedicated free boat shuttle service at regular intervals to ISCOM mall which is opposite to hotel. We requested for river view and upper floor, both requests were honoured. Our room was upgraded too and excellent view. Beautiful hotel environment, courteous and supportive staff, delicious breakfast with lots of veggie options, cleanliness was superb. We had no concerns and didn't have to call. Local market is quite near round the corner for shopping and food court adjoining also. Hotel also managed to get reservation for our river dinner cruise and gave us directions for easy navigation. Free river boat is also available to go to Asiatique place from the nearby hotel pier at regular intervals. We thoroughly enjoyed our stay and recommend others and will use Shangri-La again. Shailen…
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Date of stay: August 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Communications SLBK, Other at Shangri-La Bangkok
Responded 3 weeks ago
Dear 3s5, Thank you for choosing Shangri-La Bangkok as your preferred hotel. We appreciate your taking the time to write this beautiful review. We are delighted to read that you enjoyed all aspects of your stay with us, especially the hotel's location, the guestroom, and the view. It is also greatly appreciated to hear that you found our colleagues helpful and attentive during your stay. We wish to have another opportunity to welcome you back soon when travelling back to Thailand. Yours sincerely, Joanne Chung Director of Marketing
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is a great service I ever have. Your staff at next2 is very helpful and polite and great service mind especially K. YUWANNEE. i have been here for many time, and still love what you provide to customer. this hotel is like my second home, and all staff are well trained and good service mind. Next2 is another my favorite restaurant and it is very flexible that I can order any food feom any restaurant in the hotel, I love it so much. Thank you all of you to make this stay another wonderful stay.
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Date of stay: August 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We stayed here for three nights as part of a wider honeymoon adventure. The hotel is perfectly located right on the river, with lots of shops, restaurants and bars within walking distance. The reception staff will order taxis or tuk-tuk's to get you around Bangkok at your request. The hotel is huge and has opulence throughout. The staff are super professional and courteous at all times. The rooms are large, clean and comfortable, being designed with high end touches. The view from the room overlooked the river and provided an amazing view at night time. The breakfast selection was good, and catered for everything you could think of. A really good stay, but I am not sure I would have wanted to stay over a prolonged period.
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Date of stay: June 2022
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
PRICE RANGE
$144 - $198 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
shangri-la hotel, bangkok hotel bangkok, shangri la bangkok
LOCATION
ThailandBangkokRiverside / Silom / Bang Rak
NUMBER OF ROOMS
802
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Claim Your Listing Frequently Asked Questions about Shangri-La Bangkok
Which popular attractions are close to Shangri-La Bangkok?
Nearby attractions include The Bamboo Bar (0.3 miles), State Tower (0.2 miles), and Bangrak Bazaar (0.06 miles).
What are some of the property amenities at Shangri-La Bangkok?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Shangri-La Bangkok?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Shangri-La Bangkok?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Shangri-La Bangkok?
Yes, free parking, secured parking, and valet parking are available to guests.
What are some restaurants close to Shangri-La Bangkok?
Conveniently located restaurants include Sirimahannop, Salathip, and CharoenKrung Cafe Bar.
Are there opportunities to exercise at Shangri-La Bangkok?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Shangri-La Bangkok have airport transportation?
Yes, Shangri-La Bangkok offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Shangri-La Bangkok?
Yes, dry cleaning and laundry service are offered to guests.
Does Shangri-La Bangkok offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Shangri-La Bangkok?
The staff speaks multiple languages, including English, Chinese, Japanese, Thai, and Malay.