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The Twin Towers Hotel

88 Rong Muang | Patumwan, Bangkok 10330, Thailand
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605 Reviews from our TripAdvisor Community

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Showing 265: English reviews
Singapore
1 review
1 of 5 stars Reviewed June 11, 2016

TERRIBLE HOTEL. Terrible, unprofessional and unhelpful. I had encountered many problems as a none Thai speaking regular guest. The incident happened right in front the hotel. I receieved no helped from a single PR or Staffs. By the way I am Seventy-three year old man.

Helpful?
Thank buzyguy
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 9, 2016

The very first time i went to Bangkok, i checked into another hotel. Bad experience.. then i found this Twin Tower and checked in. Then i got addicted to this hotel... Everything is near perfect for me and my husband. Location is good, getting around have never been an issue, food, shopping, transport, convenience just within the hotel. Service is... More 

Helpful?
Thank Josephine R
Allan C, Manager at The Twin Towers Hotel, responded to this review

Dear ‘Josephine R’, We would like to take this opportunity to thank you for your beautiful comments on the trip advisor review regarding your recent visit at The Twin Towers. We are extremely delighted to see that you enjoyed and happy with our facilities and services. It is most rewarding to learn that all elements are appreciated by our guests.... More 

Dallas, Texas
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed June 9, 2016

The lobby had a very sickly sweet smell, and the hotel taxi service is very overpriced. While the room was ok, the actual location of the spot was also strange. Very full of Chinese tourists traveling in large groups, so the lobby was also crowded. I would recommend staying IN siam square, We visited a spa in our stay, Baan... More 

Helpful?
Thank libbydchristian
Allan C, Manager at The Twin Towers Hotel, responded to this review

Dear ‘libbydchristian’, Thank you for sharing your experience with us. We regret to hear that you had to deal with such issues in our hotel. Your comments are extremely valuable to us, as we strive to improve with each and every stay. We greatly appreciate your feedback and will definitely look into the issues that you have raised. We hope... More 

Alor Setar, Malaysia
Level Contributor
6 reviews
3 hotel reviews
3 of 5 stars Reviewed June 1, 2016 via mobile

Bath tub was absolutely dirty because of old. That dirt ald cannot wash. And red color dirt stick on bath tub there seem like girl period....... and cover of bedsheet not really fold in well... the mattress was keep come out... arghh.... But beside that,their service are absolutely great. Their lobby are looking good and grand. All the staff are... More 

Helpful?
Thank Jess L
Allan C, Manager at The Twin Towers Hotel, responded to this review

Dear ‘Jess L’, Thank you for sharing your review on your recent stay with us. We apologize for the lapse in cleanliness in the bathroom as well as the tidiness folding of the bed sheet. We have shared your comment with our Housekeeping team and they will be even more vigilant to ensure the cleanliness of the entire room. Again,... More 

New York City, New York
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 17, 2016

We chose The Twin Towers on a whim as it was suggested to us by a local (or someone who probably got a pay out, as many suggestions in Thailand are payouts to who ever suggested the spot) The name was a bit odd being from New York City, but we went with it and it was fun. The Twin... More 

Helpful?
Thank KyleStyleTravel
Allan C, Manager at The Twin Towers Hotel, responded to this review

Dear ‘KyleStyleTravel’, Thank you very much for posting such a wonderful review about your recent stay at The Twin Towers Hotel Bangkok. We are delighted to hear that you had a wonderful experience at our hotel. We have shared your comments with our team and they are delighted to know about your excellent feedback on service. We look forward to... More 

Bristol, United Kingdom
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 4, 2016

I stayed there for 4 nights when I had a summer trip to Thailand. The hotel, especially the lobby was brilliant. The room was clean. I had to send a compliment to receptionists here for helping me. I intended to stay from 28/7-31/7 but I booked 28/8-31/8 by mistake but I didn't notice until I came to the hotel and... More 

Helpful?
Thank huongleuwe
Allan C, Manager at The Twin Towers Hotel, responded to this review

Dear ‘huongleuwe’, Thank you very much for posting such a wonderful review about your recent stay at The Twin Towers Hotel Bangkok. We are delighted to hear that you had a wonderful experience at our hotel. We have shared your comments with our team and they are delighted to know about your excellent feedback on service. We look forward to... More 

Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed February 22, 2016 via mobile

The service in this hotel is great. The staff is very friendly and you have to take care of almost nothing but checking in and out. The rooms are comfortable and big, although time has left it's traces here and there. The view from the higher floors is wonderful. The location of the hotel is simply great. You are at... More 

Helpful?
1 Thank Amoc C
Edinburgh, United Kingdom
Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed February 12, 2016

I stayed here at the very end of a 6 week trip around Thailand and after hostels and budget hotels this stay was a real and well-needed treat. Spacious and clean room. Nice pool area. The included breakfast was top notch; continental, fry-ups, as well as terrific asian food. And the staff was very friendly, helpful and always smiling. Highly... More 

Helpful?
Thank Eddan-1978
Kyiv, Ukraine
Level Contributor
58 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed January 28, 2016

We did not live here but had a conference in this place. Huge one, a bit confusing architecture. Food - very good, a nice variety of everything for breakfasts and lunches. A bit old style inside, but has its charm. Nice people at reception and service overall. Pre-paid Internet is an unpleasant surprise, of course. But i find the price... More 

Helpful?
Thank Gingeriana
Singapore, Singapore
Level Contributor
113 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed December 15, 2015

Big rooms with good services. Location is good with good restaurants in the hotels. Minutes drive to MBK and Chinatown. Good services and ideal for family and business travelers. Prices are reasonable

Helpful?
Thank Kelvin Y
Questions? Get answers from hotel staff and past guests. Ask a question

742 photos of this hotel

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Deluxe Double Twin Room (39)
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Deluxe Suite (77)
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Executive Double Twin Room (46)
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Junior Suite (69)
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Pool (34)
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Superior Double Twin Room (52)
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The Hotel (42)

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Pool
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting

Additional Information about The Twin Towers Hotel

Address: 88 Rong Muang | Patumwan, Bangkok 10330, Thailand
Location: Thailand > Bangkok
Price Range: $46 - $79 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Twin Towers Hotel 3*
Number of rooms: 660
Reservation Options:
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Also Known As:
The Twin Hotel
Twin Hotel Bangkok
Twin Towers Hotel Bangkok
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