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Bangkok Palace Hotel

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Bangkok Palace Hotel
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592 Reviews from our TripAdvisor Community

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Showing 335: English reviews
Hyderabad, India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Servicing is too good and nice receiving the customers. it's really best place to check in this hotel. Staff is very friendly. Rooms are very clean and good maintenance My Name: Srinivasa Rao Jajam. Room no: 4036.

Helpful?
1 Thank jajamsrinivas
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We were blown away. The hotel is like a Grand old Lady from another era. It is very palatial with marble floors and sweeping staircases to crystal chandeliers. This was our second visit to Bangkok and this one we enjoyed. We were greeted well by friendly polite professional staff. We were situated on the 10th floor. Our room was quite... More 

Helpful?
2 Thank Lourie R
BKKPALACE, Manager at Bangkok Palace Hotel, responded to this review

Dear Ms. Lourie R It is great to hear that you have enjoyed your time at the Bangkok Palace Hotel and we appreciate your review very much. It is always a pleasure to receive great compliments and we are glad you have like the atmospheres of the hotel. We will making few changes but maintain our Thai look to suits... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I had visited the hotel on 14 july 16, the hotel is very impressive having a very helpful staff, tina at the business centre is excellent and she puts everything in what she does good work the hotel is located centrally and easy access to everything

Helpful?
2 Thank Sharwan J
BKKPALACE, Manager at Bangkok Palace Hotel, responded to this review

Dear sharwan Thank you very much for staying with us and for your review on TripAdvisor. It is a pleasure to receive nice compliments about our friendly staff and we are glad that you have like the location. We hope you can make it back to the Bangkok Palace Hotel soon and we would be very happy to serve you... More 

Mumbai (Bombay), India
Level Contributor
28 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed 2 weeks ago

This is the worst ever hotel I stayed in my life. I spent 2 nights there. Rooms are small. Wifi PW is a favour they do to you. Terrible staff behaviour. Chaos at the reception. Tap leaks. I Stayed there from Nov 7 to 9, 2015. While checking in I had to give a security deposit which was done. While... More 

Helpful?
2 Thank SUDIPBASU
BKKPALACE, Manager at Bangkok Palace Hotel, responded to this review

Dear SUDIPBASU We are sincerely concerned about your perception of our hotel. We are disappointed to learn about trouble during your check out. Please accept our sincere apology for this inconvenience caused. Please rest assure that we addressed this situation with our department concerned so that the corrective action can be taken in timely manner to prevent recurrence. Thank you... More 

Travelers are raving about these Bangkok hotels

Chennai (Madras), India
1 review
1 of 5 stars Reviewed 2 weeks ago

Not recommended for Families. We booked for interconnected room, and it was confirmed by the hotel days before our arrival. But when we arrived, the rude front desk staff said it is not available, and we have to wait till 6:00 PM to get that. When we pointed out about pre-confirmation in the booking confirmation, he said he knows about... More 

Helpful?
Thank innasi
BKKPALACE, Manager at Bangkok Palace Hotel, responded to this review

Dear innasi Thank you very much for taking the time to provide your feedback regarding your stay with us. Allow us to extend our sincere apologies for the discrepancy you experienced during your stay. We have only few pairs of connecting room available and we can not comply with your request this time, we have family rooms available which consist... More 

Level Contributor
12 reviews
3 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

Centrally located near to market and walkable distance.The reception counter does not address the issues like repairs to flush tap etc inspite of personal reminders. Wifi services has upper cap limit . Sometimes wifi does not work.Foreign exchange rates are not competitive at the hotel counter. .

Helpful?
Thank Damodar N
BKKPALACE, Manager at Bangkok Palace Hotel, responded to this review

Dear Damodar N Thank you for your recent review and please accept our apologies for not meet your expectations on this occasion. Please be rest assure your feedback has being duly noted, and addressed to the concerned department along with a thorough investigation on to the shortfalls. Thank you once again for your review and we look forward to be... More 

Mumbai (Bombay), India
Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

The Hotel is quite big. Staff is decent and good. Location is 5 mins walk to baiyoke and prathunam market. 10 mins to platinum. 10 mins from Airport Rail Link. The Bathrooms doesn't have jet spray which is a big problem. The rooms are spacious but too old fashioned for a 21st century hotel. The TV is an old generation... More 

Helpful?
Thank saninsalewala
BKKPALACE, Manager at Bangkok Palace Hotel, responded to this review

Dear saninsalewala Thank you for your recent review and selecting the Bangkok Palace Hotel while in Bangkok. It is truly disappointing to hear of the negative experience which you endured. Please allow us to extend our sincere apologies for the discrepancies you experienced during your stay. Your comments are very valuable to us and we appreciate you bringing them to... More 

2 reviews
3 of 5 stars Reviewed 3 weeks ago

Staff for interet pw said, 1 person get only 1 code for 1 mobile - can not give more. If you have more equipment, you need to buy internet! GHOSSSSSS it's like gold ! you get it free for min. 3 or as much as you wish (reasonably) in other hotel. then you have to sign when receiving the code!... More 

Helpful?
Thank Trương Quốc M
BKKPALACE, Manager at Bangkok Palace Hotel, responded to this review

Dear Quoc M Thank you for your review and please accept ur apology for not meet your expectation on this occasion. We value your feedback and wish to inform that there is a local regulation for Wi-Fi access and hotel need to keep record of it. We certainly hope that your trip to Thailand was pleasant one and look forward... More 

omaha, ne
Level Contributor
76 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed here for several days while a group trip. I would not stay here if I was planning the travel. Located in a dodgy neighborhood so couldn't really walk around. Rooms are dated and as one reviewer noted, smelled of smoke. Front desk staff was indifferent at best. Restaurant staff, however, were very pleasant and accommodating. This is a hotel... More 

Helpful?
1 Thank mcarollo13
BKKPALACE, Manager at Bangkok Palace Hotel, responded to this review

Dear mcarollo13 Thank you for staying with us and for your review on TripAdvisor. Your comments are valuable to us and it is very useful to help us maintain our service quality and standard and which guide us as to where we should be. We regret to learn that hotel not suit your needs at this time but we hope... More 

1 review
4 of 5 stars Reviewed 4 weeks ago via mobile

I have been "Bangkok Palace Hotel" many time.everything was good,room,food,staff service, wifi free, location not far from shoping center and pratunam market. I never forget "Bangkok Palace Hotel" I will come back soon next trip.

Helpful?
Thank Kampan R
BKKPALACE, Manager at Bangkok Palace Hotel, responded to this review

Dear Kampan R We appreciate your usual patronage toward the Bangkok Palace Hotel and taking time to provide your feedback on TripAdvisor. It is always a pleasure to receive great compliments about our staffs and service. If we can be any of your assistance please advice us any time. We look forward to welcoming you back soon. Hotel Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free Internet
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Paid Internet
Services
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Business Center with Internet Access
  • Conference Facilities
Official Description (provided by the hotel)
Bangkok Palace Hotel is situated across Makkasan railway station, and minutes from Airport Rail Link - Makkasan Station, Petchburi MRT station, Ploenchit BTS Station, Express way, and the shopping and eatery district of Pratunam. Families, couples and business executives alike find Bangkok Palace Hotel to offer a wealth of comfort during their stay in Bangkok - the city of angels. Coupling unmatched access to the most-visited Makkasan - Pratunam attractions, Bangkok Palace Hotel is just minutes away from Central World, Siam Paragon, Platinum Fashion Mall, MBK shopping mall, the four-faced Buddha, and much more. ... more   less 

Additional Information about Bangkok Palace Hotel

Address: 1091/336 New Petchburi Road, Bangkok 10400, Thailand
Location: Thailand > Bangkok
Price Range: $15 - $64 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Bangkok Palace Hotel 3.5*
Number of rooms: 668
Reservation Options:
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