Grand Mercure Bangkok Atrium
1880 New Petchburi Road Bangkapi, Huay Kwang, Bangkok 10310 Thailand
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Room & Suite (816)
Dining (202)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
About
#159 of 1,564 hotels in Bangkok
Location
3.7
Cleanliness
4.4
Service
4.4
Value
4.3
Travelers' Choice
Strategically located in Bangkok's commercial and retail area, New Petchburi Road, the Grand Mercure Bangkok Atrium makes an ideal base for both the business and leisure guests. It is just minutes away from a choice of superb shopping centre, the Thailand Cultural Centre, Queen Sirikit National Convention Centre, Bangkok International Hospital, several embassies and the underground rail system. Hotel also provides an hourly complimentary shuttle service to nearby metro (Phetchaburi MRT Station Exit 1). Fast access to the city's expressway system provides just a 30-40 minute drive from the Suvarnabhumi International Airport and Don Mueang International Airport. A dedicated Executive Floor and Avani Executive Lounge, superbly delicious dining options and elegantly appointed accommodation, whether in town for work or play, our attentive service and first-rate facilities will ensure that you make the most of your Bangkok experience.
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Property amenities
Free parking
Free internet
Bar / lounge
Kids stay free
Free shuttle or taxi services
Business Center with Internet Access
Conference facilities
Spa
Valet parking
Wifi
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Poolside bar
Airport transportation
Car hire
Taxi service
Banquet room
Meeting rooms
Massage
24-hour security
Baggage storage
Concierge
Currency exchange
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
VIP room facilities
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Business
Languages Spoken
Thai
Location
75Somewhat walkable
Grade: 75 out of 100
26Restaurantswithin 0.3 miles
8Attractionswithin 0.3 miles
1880 New Petchburi Road Bangkapi, Huay Kwang, Bangkok 10310 Thailand
Name/address in local language
Getting there
PhetchaburiBangkok Metropolitan Rapid Transit10 min
Phra Ram 9Bangkok Metropolitan Rapid Transit16 min
Rental CarsSee rental cars from $19/day
3265Reviews116Q+A100Room tips
Reviews
Traveler rating
- 1,718
- 1,057
- 291
- 101
- 98
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Very nice, clean and friendly staff especially concierge Dept (Mr Chai) He's very helpful and also informative. Will be back again to stay at Grand Mercure Atrium Bangkok. This hotel reccomended to stay with family
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Date of stay: June 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Supattra C, Guest Services / Front Office at Grand Mercure Bangkok Atrium
Responded yesterday
Dear 263poppya, My team and I are extremely delighted to learn that you had a wonderful experience with us highlighting our service and most specially our heartist team Khun Chai at the concierge that truly marked your visit. I am thrilled to know that our team delivered the friendly and good service to you. I will certainly share your positive comments to my team and assured that they will feel delighted to learn that they’re appreciated and remembered. Thank you for your patronage and we look forward to welcoming you back to Grand Mercure Bangkok Atrium in the future. Kind Regards, Supattra C. Guest Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel is in a good location, close to the sky train from the airport and also to the Blue line which makes getting around easy. The service was great and all staff very friendly. The lobby and restaurant look great, however the corridors and rooms are dated and do need a refurbishment. The breakfast was lovely with plenty of variety. Overall I would recommend as a base for Bangkok
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Date of stay: May 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Supattra C, Guest Services / Front Office at Grand Mercure Bangkok Atrium
Responded 3 days ago
Dear chrisgB490QP, Warm Welcome from Grand Mercure Bangkok Atrium! Thank you for your patronage, we’re truly thrilled to receive a high rate from you and it’s much appreciated. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Best regards, Supattra C. Guest Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had a great two night stay at the Grand Mercure Bangkok Atrium hotel. Staff were very friendly and efficient upon our arrival at the hotel and had upgraded us to a bigger room which was an unexpected surprise. The room was very spacious with a large bed and bathroom, as well as a lounge area. We had good views across the city being on the tenth floor The pool area is a lovely relaxing space at the hotel with plenty of shade and sun loungers and an interesting pool with shallow and deep areas and lovely trees. We enjoyed the breakfast buffet which has a lot of choice, as well as the hotel bar in the evening We also tried the Benihana Teppanyaki Grill on the 4th floor one evening which was delicious and an experience we highly recommend. Thank you to all the staff who made our stay so welcoming.…
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Date of stay: June 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Supattra C, Guest Services / Front Office at Grand Mercure Bangkok Atrium
Responded 4 days ago
Dear Jemikiwi , Greetings from Grand Mercure Bangkok Atrium! My team and I are extremely pleased to learn that you had a great time with us. Thank you for your loyalty and patronage. I will certainly share your positive comments to our team and assured that they’ll feel thrilled and delighted. Our hotel aims to provide a truly unique experience, and we’re glad that we were able to meet your expectations. We look forward of welcoming you back again in our hotel in the nearest future. Best regards, Supattra C. Guest Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Not to be tagged as 4* property. Staff is always escaping from work. Found a lizard in the room. Even after 1 month prior booking we got rooms on separate floors. Better to stay in Sukhumvut as taking taxi from this place is always a challenge. Food was average and limited. Escalators are old agged
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Date of stay: May 2023Trip type: Traveled with family
Room Tip: Taking Taxi from this hitel is a challenge.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Supattra C, Guest Services / Front Office at Grand Mercure Bangkok Atrium
Responded 4 days ago
Dear HarshK424 , Thank you for staying at Grand Mercure Bangkok Atrium! Your continued support means a lot to us as well as your detailed review. We are sorry to hear that the our service was not to your liking this time. We have shared your valuable comments with our team who continuously refreshes our standard. Your comprehensive feedback is highly appreciated as it will help us to improve the quality and standard that you have earlier experienced at our hotels. We wish to have the opportunity to welcome you back again. Best Regards, Supattra C. Guest Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A very nice, large hotel in central Bangkok. Decent breakfast, good a la carts choice of food (western and Thai), small rooftop swimming pool with bar, friendly service as you’d expect. Large rooms with comfortable beds and pillows. Good value.
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Date of stay: June 2023Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Supattra C, Guest Services / Front Office at Grand Mercure Bangkok Atrium
Responded 1 week ago
Dear MarkJ4188, Warm greetings and thank you for having chosen The Grand Mercure Bangkok Atrium as the hotel of choice for your recent stay. I appreciate you taking the time to provide us with your valuable feedback. We are indeed proud of our service standards and delighted that you enjoyed your time with us. Although we are committed to delivering consistently flawless service, it is nevertheless most gratifying to receive such appreciation and acknowledgement from you. We very much appreciate your endorsement and hope to see you back again soon. Kind Regards, Supattra C. Guest Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I usually don't put a review but Grand Mercure Bangkok Atrium's hospitality is forcing me put one for them, hahaha! It truly is a great hotel. Every staff member at the hotel is very polite. The check-in and check-out process is smooth. The breakfast spread is the great and if you are an Indian, it's a heaven for you. The room size and the interior is good. Cleanliness is 10/10. And the best part for me, I had lost my AirPods at the hotel. The staff took half a day and found me my AirPods. This was one of the best thing that happened. I would highly recommend this hotel to everyone. And if anything goes wrong, kindly overlook the same.
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Date of stay: May 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Supattra C, Guest Services / Front Office at Grand Mercure Bangkok Atrium
Responded 1 week ago
Dear Rishithe2021, Greetings from Grand Mercure Bangkok Atrium! Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you had a wonderful stay with us. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Best regards, Supattra C. Guest Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel was super nice. Just name is it you will have it. We stayed in 1410 with a fantastic view. The breakfast is a little turn off as they had no option in cheese. But overall a beautiful hotel and the staff is very friendly. A big shoutout to JAMIE at front-desk who helped us with the checkin and all our queries. He is very kind and dedicated. We forgot the name of the service lady in our restaurant she was also very friendly. Thank you for making our stay memorable. Will come back very soon. Much love from Maldives
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Date of stay: May 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Supattra C, Guest Services / Front Office at Grand Mercure Bangkok Atrium
Responded 1 week ago
Dear Daksh V , Greeting from Grand Mercure Bangkok Atrium! My team and I are extremely delighted to learn that you had a wonderful experience with us highlighting most specially our team member Khun JAMIE that truly marked your visit. I am thrilled to know that our team delivered the friendly and good service to you. I will certainly share your positive comments to my team and assured that they will feel delighted to learn that they’re appreciated and remembered. However, unfortunately for the experience at the restaurant let us improve our service Thank you for your patronage and we look forward to welcoming you back to our hotel in the future. Best regards, Supattra C. Guest Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I have stopped in Bangkok for 3nights on my way back to the Uk from Australia . Based on the trip advisor score i opted to book the Grand Mercure Atrium for the three nights. I’m glad i did as the hotel has lived up to its trip advisor score. Check in was efficient and fast and my bag was bought straight to my room. I was staying in a corner room on the 19th floor and the room was excellent. I had a king size bed which was very comfortable. It appeared the bed linen was changed daily so each night i enjoyed a fresh bed. I visited the pool and enjoyed a swim or two along with a cold beer. As with most of Thailand it is the staff that make the difference in a stay. From the reception,bar, breakfast,pool and room cleaners i found everyone to be friendly and very polite and willing to help in any way. A big thank you to all in these areas. I opted to go out for the day and a car was arranged to fulfil my needs and again i could not fault this service. I only had breakfast once but found the range of offerings to suit all tastes. Once again thank you to all of the staff from behind the scenes and front of house for a great stay. I will return and stay again.…
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Date of stay: May 2023Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Supattra C, Guest Services / Front Office at Grand Mercure Bangkok Atrium
Responded 1 week ago
Dear 411elih, Greeting from Grand Mercure Bangkok Atrium! Thank you for choosing our hotel and for taking the time to write your review! We are all thrilled to hear positive feedback from you and thank you for taking the time to share your experience with us is much appreciated. We are so glad to know that you had a good experience with us during your trip in Bangkok. I will certainly share your positive feedback to our team and assured that they will feel delighted to learn that their efforts was appreciated and remembered. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Best regards, Supattra C. Guest Experience Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This Hotel has everything needed for a comfortable stay in Bangkok, most importantly , Professional, competent , friendly ,Proactive and welcoming staff. I stayed 7 nights and was most pleased with my stay. I received the room I requested , the guest computer was first class , got a little printing done with some help from reception , the Pool , bar and area were just "GREAT", the Reception were always eager to accommodate my needs and wants , the Restaurant food, particularly Room Service and Breakfast and the staff were outstanding ,concierge were always eager to help for anything and lastly but very importantly the Housekeeping staff were true professionals , especially in respecting "do not disturb sign" A BIG THANKYOU TO ALL !!! VERY HAPPY !!! I am going to take this opportunity to mention some of the exceptional staff at the Grand Mecure Hotel - Papoj Panprasong (Mai) - Reservations Officer- Thankyou for your time, effort and help in making my booking , much appreciated. Charia - Telephone Operator - Thankyou for making my International phone calls everyday for me, much appreciated. Pool Bar - Suttida (natty) and Sumvit (Joey) - Professional , friendly, welcoming and basically very nice people ! Thankyou for the Pina coladas and especially for making me feel very welcome , a pleasure to meet and chat with both of you. Amchali ( Nam Tan) - Trainee Public Restaurant - your bright and cheery personality when delivering Room service was an absolute pleasure for me to experience . Thankyou . Sarun - Telephone Operator - Thankyou for for all your help. Chai - Bell Captain - Professional , Proactive and a "True Gentleman". Thankyou. Sun - Guest Relation Supervisor - Professional, eager to please and very bright young woman. Thankyou The Breakfast Staff - a very BIG THANKYOU to all of you , food was "Top Class" and the service was impeccable , well done ! BRAVO !!! Special mention - Patty - Assistant Restaurant Manager "Pasaritar - Professional. friendly and welcoming . Thankyou for everything Natcharnon Com 3 - Omelette Chef - a true Professional , "SUPER COOL" under presure ! Thankyou for your wonderful omelettes every morning. Kanitta (pov) - F&B Attendant - Professional , welcoming , friendly and empathetic . Thankyou for the coffees , a true pleasure to be greeted by you in the Morning. Chattima (Aon) - F&B Attendant - Professional, welcoming , friendly and empathetic. Thankyou for the coffees , a true pleasure to be greeted by you in the Morning. Solise (Praew) Trainee - Professional and welcoming . La Khue - Captain - Professional and welcoming. Praew - F&B Attendant - Professional and welcoming. Kitipoom - GSA - Professional. Meena - F&B Attendant - Professional and friendly Praputsom (Aun Anu) F&B - Professional and friendly. …
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Date of stay: May 2023Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Supattra C, Guest Services / Front Office at Grand Mercure Bangkok Atrium
Responded 1 week ago
Dear DIMITRIOS5061 , Greeting from Grand Mercure Bangkok Atrium! Thank you for choosing our hotel and for taking the time to write your review We are all thrilled to hear positive feedback from you and thank you for taking the time to share your experience with us is much appreciated. We are so glad to know that you had a good experience with us during your trip in Bangkok. I will certainly share your positive feedback to our team (Khun Mai , Charia ,Natty , Joey , Nam Tan, Sarun, Chai, Sun , Patty , Natcharnon, Kanitta, Chattima, Solise, La Khue, Praew, Kitipoom, Meena, Praputsom ) and assured that they will feel delighted to learn that their efforts was appreciated and remembered. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Best regards, Supattra C. Guest Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel is fabulous, I felt really comfortable. The breakfast is delicious and the personal is so kind and sweet, specially Chai, he take care of me and he always help me with everything.ni really suggest this hotel in Bangkok.
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Date of stay: May 2023Trip type: Traveled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Sumitra Chimpiboon, Guest Services / Front Office at Grand Mercure Bangkok Atrium
Responded 3 weeks ago
Dear M/M lauraaB3257JA, I would like to thank you for the lovely review you have written about your recent stay here at Grand Mercure Bangkok Atrium. I am delighted to read that you enjoyed being with us and that you are recommending the hotel to fellow travelers. and I will certainly pass on your message to Khun Chai. We do look forward to have you back with us soon again. Kind Regards, Sumitra Chimpiboon Director of Rooms
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$56 - $76 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
amari atrium bangkok hotel bangkok, hotel amari atrium
FORMERLY KNOWN AS
Atrium Bangkok
LOCATION
ThailandBangkokWatthana / Asoke
NUMBER OF ROOMS
568
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Claim Your ListingGRAND MERCURE BANGKOK ATRIUM $44 ($̶1̶7̶5̶) - Updated 2023 Prices & Hotel Reviews - Thailand
Frequently Asked Questions about Grand Mercure Bangkok Atrium
Which popular attractions are close to Grand Mercure Bangkok Atrium?
Nearby attractions include Norwood Young's Hollywood Soul Supper Club (0.2 miles), Himmapan Avatar (0.3 miles), and Bangkok Batting Center (0.2 miles).
What are some of the property amenities at Grand Mercure Bangkok Atrium?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a spa.
Which room amenities are available at Grand Mercure Bangkok Atrium?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Grand Mercure Bangkok Atrium?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Grand Mercure Bangkok Atrium?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Grand Mercure Bangkok Atrium?
Conveniently located restaurants include Benihana at Grand Mercure Bangkok Atrium, PUBLIC, and MJ Zaika restaurant.
Does Grand Mercure Bangkok Atrium have airport transportation?
Yes, Grand Mercure Bangkok Atrium offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Grand Mercure Bangkok Atrium?
Yes, dry cleaning and laundry service are offered to guests.
Does Grand Mercure Bangkok Atrium offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Grand Mercure Bangkok Atrium?
Many travelers enjoy visiting Nai Lert Park Heritage Home (1.5 miles), Holy Rosary Church (4.2 miles), and Old Customs House (4.7 miles).
Is Grand Mercure Bangkok Atrium accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.