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JW Marriott Hotel Bangkok

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#31 of 849 Hotels in Bangkok
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JW Marriott Hotel Bangkok
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2,317 Reviews from our TripAdvisor Community

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Showing 2,008: English reviews
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Chicago, Illinois
Reviewed yesterday NEW

The good: Great staff, nice breakfast, beautiful lobby. The bad: The rooms and hallways of the hotel are looking old and tired. A serious updated is needed if they expect to keep charging these rates, There are much better options, I will not be going back.

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Helpful?
Thank 44WestSide
Reviewed yesterday NEW

JW Marriott hotel Bangkok is always my favorite choice in Bangkok, the location is perfect, easy to get all kinds of transportation. Room is very big with a great view. Staff here are very nice, always show the warmest welcome and respect to me. Especially thanks to Angela, who can speak Chinese, made my check in/check out very convenient. The...

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Helpful?
Thank CharlesMa123
Chris-JWBKK, Manager at JW Marriott Hotel Bangkok, responded to this review

Dear CharlesMa123 We appreciate your great review of our hotel and your experiences over the many times you have visited. It is the associates that make for a wonderful stay and Angela will be rewarded through our guest recognition program for exactly that thanks to you. If you have not tried New York Steakhouse, it just picked up 2 more...

Kabul, Afghanistan
Reviewed 2 days ago NEWvia mobile

My stay was comfortable, convenient to all areas that you may be interested. Staff behavior is good. Bed and breakfast are good. Hotel has good swimming pool and gym facility. Executive lounge is great with diversified services. Room amenities are also good.

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Helpful?
Thank HameedSafi
Chris-JWBKK, Manager at JW Marriott Hotel Bangkok, responded to this review

Dear HameedSafi We are glad you had a comfortable stay at our hotel and that you found the location, amenities and associates hospitality suited every aspect of your visit to Bangkok. We thank you for staying wit us and look forward to seeing you again soon. Best regards Chris Johns Hotel Manager JW Marriott Hotel Bangkok

Bangkok, Thailand
Reviewed 2 days ago NEW

'Love the hotel and its service. However, the rooms are a bit dated, and the hotel is clearly overpriced, comparing to the direct competitor Landmark Hotel, who BTW did a significant refurbishment of their rooms. The clientele seems to be mainly from the near east, which may explain the pricing; in addition there are very noisy families not caring about...

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Helpful?
Thank Frederick M
Chris-JWBKK, Manager at JW Marriott Hotel Bangkok, responded to this review

Dear Frederick M, Thank you for staying with us and for taking the time to share your feedback, we regret your stay did not live up to expectation. Your comments regarding the room function are noted and considered for future design changes we are currently considering. I regret it was not explained you can request a blanket through our operator...

Reviewed 4 days ago NEW

this is my 5th time stay in this hotel. very nice and problem solving staff. they helped me a lot and quite appreciated for them in this trip. great time spent over there. highly recommend if you are not familiar this city.

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Helpful?
1Thank stephencE8830HG
Chris-JWBKK, Manager at JW Marriott Hotel Bangkok, responded to this review

Dear stephencE8830HG, Thank you for your loyalty to our hotel and I am glad to hear our associates level of engagement was able to remove obstacles for you and to provide the right solution. If there are any individuals you would like to recognize, simply let me know and they will be rewarded through our guest recognition program. We look...

Reviewed 4 days ago NEWvia mobile

Great location, very clean, very elegant. Could not of been happier. Very close to Nana plaza, shopping malls as shown from room window on the 21st floor. One block from BTS station, cabs easy to get right out front through valet. Impressive buffet, great staff!

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Helpful?
Thank Bill A
Chris-JWBKK, Manager at JW Marriott Hotel Bangkok, responded to this review

Dear Bill A Thank you sharing your experience on-line and for pointing out our convenient location in the Sukhumvit area. Chef Thani from Marriott Café appreciates you recognizing his team and the passion they have for culinary excellence. Hope to see you soon, and next visit try award winning New York Steakhouse for a classic steakhouse experience, we currently have...

Southend-on-Sea, United Kingdom
Reviewed 4 days ago NEW

Our room was on 12th floor, very nice. We had access to the executive lounge which was fantastic. The staff in the lounge Kao, Geneva and Amja were very attentive and very nice, The outside space was very comfortable which we used a lot. Although it was hot we got a nice breeze up there.

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Helpful?
Thank philipsplett
Chris-JWBKK, Manager at JW Marriott Hotel Bangkok, responded to this review

Dear philipsplett, We are glad you had the chance to explore this great city and that you chose us as your Bangkok base. The executive lounge makes a nice oasis after a day out for sure, I hope you had the chance to enjoy the Wednesday night BBQ we do on the terrace? If not, a reason to come back....

Reviewed 5 days ago NEW

I have stayed at JW Marriott Bangkok several times over the past years. The hotel is starting showing a little bit "tired" but this is more than compensated by the excellent level of service it provides. All staff from the concierge, reception, housekeeping and specially the executive lounge – reception, bar tenders and chef – provide excellent customer service with...

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Helpful?
Thank Annette H
Chris-JWBKK, Manager at JW Marriott Hotel Bangkok, responded to this review

Dear Annette H, Thank you for making us your hotel of choice when staying in Bangkok, we appreciate your loyalty and feedback. We are planning a redesign of the rooms currently and take your comments on board, but you are right its the people that make the difference, so thank you for recognizing the departments and especially Marriott Café and...

Reviewed 5 days ago NEW

The staff at this hotel make your visit comfortable and relaxing. All members of the staff I encountered did their best to either greet me or help me with whatever I was looking for. Zindy in the Executive Lounge works the breakfast hours, she is always smiling and ready to help with anything you will need. I had not been...

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Helpful?
Thank chrisABQ0522
Chris-JWBKK, Manager at JW Marriott Hotel Bangkok, responded to this review

Dear chrisABQ0522, Thank you for a wonderful review and for taking the time to share you experiences and recommendations with fellow travelers. The staff and their passion for hospitality do make a difference to guests stays and thank you for recognizing Zindy and Panu, they will be rewarded through our guest recognition program, thanks to you. We look forward to...

Reviewed 5 days ago NEW

I have just completed another month in Bangkok and once again stayed at the JW Marriott Hotel. Due to flight timings I arrived at the hotel early in the morning but in spite of this a room was ready and waiting for me when I checked in. The arrival process was quickly and efficiently handled by the reception staff on...

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Helpful?
Thank Aidobmac
Chris-JWBKK, Manager at JW Marriott Hotel Bangkok, responded to this review

Dear Aidobmac, Your loyalty to our hotel and the company is greatly appreciated, as is this glowing review of your recent experiences here and from previous visits, I am sure other readers will benefit from your knowledge and insights. All the ladies you have mentioned will be rewarded through our guest recognition program, and thank you for also highlighting our...

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Staying in Sukhumvit

Neighborhood Profile
Sukhumvit
With a mix of shopping malls, hip bars and food stalls lining both sides of Thailand’s longest road, you’ll rarely encounter a dull moment along Sukhumvit. While the main road itself doesn't offer a lot in terms of entertainment, it's the adjoining 'sois' (alleys) where the magic happens. Popular spots are soi 11 for a lively night out, soi 4 for naughty nightlife and soi 21 for world-class shopping at Terminal 21. It's hard to cover everything this area has to offer in on day, so be sure to take your time. Sukhumvit is heavily congested with traffic during day and night, so getting from A to B is most convenient using the BTS Skytrain right above it.
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Free Parking
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Style and substance combine for tremendous results at the JW Marriott Hotel Bangkok. Located on the famed Sukhumvit Road, our luxury hotel offers travelers an unbeatable city centre location from which to explore Bangkok. Arrive with ease - we're just steps from the BTS SkyTrain - and check into our modern, thoughtfully-designed guest rooms. Thanks to our luxury bedding, marble bathrooms, and an array of modern conveniences, you'll immediately feel pampered. Spend your days touring the plethora of local attractions, or take time to relax at our on-site spa and health club. Foodies will delight in our impressive assortment of restaurants, which include award-winning buffets at Marriott Café, sushi at Tsu Japanese Restaurant, and fresh pastries at Bangkok Baking Company. Moreover, with over 15,000 square feet of flexible venue and meeting room space, we're a fantastic choice for business and personal events alike. Come discover a unique brand of luxury here at the JW Marriott Hotel Bangkok. ... more   less 

Additional Information about JW Marriott Hotel Bangkok

Address: 4 Sukhumvit Road, Soi 2 | Klongtoey, Klongtoey, Bangkok 10110, Thailand
Location: Thailand > Bangkok > Sukhumvit
Price Range: $145 - $256 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — JW Marriott Hotel Bangkok 5*
Number of rooms: 441
Reservation Options:
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Also Known As:
Marriott Hotel Bangkok
Marriott Bangkok
Bangkok Marriott
Hotel Style:
#8 Business Hotel in Bangkok
#23 Spa Hotel in Bangkok
#29 Luxury Hotel in Bangkok
#30 Romantic Hotel in Bangkok
#55 Family Hotel in Bangkok
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Questions & Answers

Here's what travelers have asked, with answers from JW Marriott Hotel Bangkok staff and other travelers.
31 questions
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Questions? Get answers from JW Marriott Hotel Bangkok staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Room of high floor, on west side, with a great view.”
 of 5 bubbles CharlesMa123, yesterday | Read review
“rooms facing the pool are quiet”
 of 5 bubbles 359frederickm, 2 days ago | Read review
“High floors offer better views. Visit the Executive Lounge for breakfast and appetizers in the evenings!!”
 of 5 bubbles chrisABQ0522, 5 days ago | Read review
“Choose the Executive Level”
 of 5 bubbles Aidobmac, 5 days ago | Read review
“Top floors provide views of the Bangkok skyline”
 of 5 bubbles dctipping, 5 days ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question