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JW Marriott Hotel Bangkok

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#36 of 826 Hotels in Bangkok
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1,860 Reviews from our TripAdvisor Community

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Showing 1,614: English reviews
Seoul
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

Staff usually kind but some of them wasn't. Seem to be kind to Western people so I felt strange. And this hotel was cozy but Nana view was very noisy during night time 23:00~02:00 And also need to be renovation as soon as possible. Executive lounge reception desk was not kind as I expect.

Helpful?
Thank gimun k
Houston, Texas
1 review
4 of 5 stars Reviewed 2 days ago NEW

the hotel needs serious renovations. toilets dont work. i was made to change two rooms as theer was leakes in both rooms. roaches in the bathroom. never witnessed this clumsy a marriott ever in my life. but the housekeeping is extra sweet, they try to manage the show in absence of serious management lapses. we were serviced by a sweet... More 

Helpful?
Thank rajivcongress2000
Management response:

Dear rajivcongress2000, Thank you for sharing your experience with us. We are pleased to hear that Varisara was able to provide you good service. We appreciate your feedback and would like to once again extend our apologies for these inconveniences. We want our guests to feel as though their every need is not only met, but exceeded when staying with... More 

A TripAdvisor Member
4 of 5 stars Reviewed 2 days ago NEW via mobile

The entire staff was very attentive, helpful and friendly. My evening turn-down service was provided by Varisara. She was more than helpful and added special touches each evening that made you feel really welcomed. I would also like to commend the breakfast staff at the Executive Lounge. They offered superb service and provided a delicious food selection.

Helpful?
Thank A TripAdvisor Member
Management response:

Dear, Thank you for sharing your thoughts on your stay at JW Marriott Hotel Bangkok. We appreciate your compliment regarding access to the JW Executive Lounge breakfast and Varisara. I have share you compliment with Director of Housekeeping and Human Resource team to recognize Varisara on her job well done. we hope we can accommodate you in the future, and... More 

Seoul, South Korea
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

The hotel is a little on the older side (last renovated in 2008). Their pool is not as good as the So Sofitel, Conrad or the W but if you wanted a good swim you'd probably be in Phuket, right? The rooms could use a make-over but overall the place is very clean. Yes, there are other hotels in the... More 

Helpful?
Thank shimshimheyo
Management response:

Dear shimshimheyo, The entire team is so proud to read that we have made your stay in Bangkok memorable. Thank you for your kind words about our Executive Lounge service. I will share your compliment with Anja and her team. This will help motivate them with their work. We appreciate your feedback regarding our hotel. It is something we will... More 

bangkok
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Twice per week I have breakfast at JW Marriott and I always enjoy it. There is so much to choose from, the staff is very friendly and their service is outstanding. Very thoughtful is the fact that you can choose between ice cold water and water of room temperature. A minor detail but it shows how much attention is paid... More 

Helpful?
Thank pedro h
Management response:

Dear pedro h, Thank you for you loyalty and taking the time to review our breakfast at JW Marriott Hotel Bangkok. We are absolutely delighted to read that you enjoy our great breakfast selection at Marriott Café. We appreciate you noticed all the little details that we are trying to do. The entire team looks forward to serving you again... More 

1 review
5 of 5 stars Reviewed 2 days ago NEW

Absolute pleasure staying at the JW. Great reception from the moment of arriving. Have stayed here many times,the service and friendliness of all the staff never ceases to amaze me! I'm lucky enough to experience the Executive lounge, where the service and assistance never fails. Special thanks to Pannida, Anna,Natural and all the staff, who should be commended for their... More 

Helpful?
Thank Si B
Management response:

Dear Si B, On behalf of the whole team I would like to thank you for writing such an amazing review that goes directly to our hearts! The satisfaction and pleasure of our guest is an everyday challenge for us and we are thrilled and proud that it was a great success during your stay! I will share you comment... More 

Ontario, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

The staff here was absolutely amazing and surpassed all expectations. A special thanks to Kitty, Mint and Mr. Reindeer who made this a special stay for us. I told them it was a special occasion, they prepared a room which went beyond what I ever expected. The executive lounge provided breakfast including an omelet station and because of status we... More 

Helpful?
Thank the-best-way
Management response:

Dear the-best-way, The entire team is so proud to read that we have made your stay in Bangkok memorable! I will share your comment with Executive Floor team and Kitty, Mint, and Reindeer. I am sure your compliment will help motivate them. Thank you for your kind words about staff service and our food offering. As a Marriott Member your... More 

Gunsbach
Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

It is always a pleasure to stay at the JW Marriott when i come to Bangkok .Well located it is "the Hotel to stay " .I feel like home ,the staff is great and full of attention .teh rooms are well accomodated and teh restaurants are simply great ; It is my second home far away but a place where... More 

Helpful?
Thank jeanMarcPGunsbach
Management response:

Dear jeanMarcPGunsbach, We are absolutely delighted to read that you were happy with our centralized location, our staff service and that the section of our restaurants at the hotel. The entire team hopes that you returned home with amazing memories of your stay. We truly look forward to welcoming you again to your ‘Bangkok Home’. Sincerely, Ek Wongleecharoen Rooms Division... More 

Mumbai
Level Contributor
25 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I was here for 2 nights on a short break with a friend. Loved the hotel. Excellent location and the staff was very welcoming and warm. The breakfast spread was excellent and the wifi was super good. Would love to stay here again!

Helpful?
Thank hetapeta
Los Angeles, California
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

For me the real experience is the staff and the service at the JW Marriott. I call this hotel my home away from home and I could start mentioning names of the people from the front desk, to the Lounge service or different restaurants within the hotel, the service is impeccable that I would rank as excellent. The rooms are... More 

Helpful?
Thank sagbele
Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Sukhumvit

Neighborhood Profile
Sukhumvit
With a mix of shopping malls, hip bars and food stalls lining both sides of Thailand’s longest road, you’ll rarely encounter a dull moment along Sukhumvit. While the main road itself doesn't offer a lot in terms of entertainment, it's the adjoining 'sois' (alleys) where the magic happens. Popular spots are soi 11 for a lively night out, soi 4 for naughty nightlife and soi 21 for world-class shopping at Terminal 21. It's hard to cover everything this area has to offer in on day, so be sure to take your time. Sukhumvit is heavily congested with traffic during day and night, so getting from A to B is most convenient using the BTS Skytrain right above it.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair access
Food & drink at the hotel
Tsu Japanese Restaurant - at the JW Marriott Hotel Bangkok
Tsu Japanese Restaurant - at the JW Marriott Hotel Bangkok
Cuisines: Japanese, Sushi, Asian, Gluten Free Options, Seafood
New York Steak House
New York Steak House
Cuisines: Steakhouse, International
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Minibar
  • Refrigerator in room
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
Official Description (provided by the hotel)
Style and substance combine for tremendous results at the JW Marriott Hotel Bangkok. Located on the famed Sukhumvit Road, our luxury hotel offers travelers an unbeatable city centre location from which to explore Bangkok. Arrive with ease - we're just steps from the BTS SkyTrain - and check into our modern, thoughtfully-designed guest rooms. Thanks to our luxury bedding, marble bathrooms, and an array of modern conveniences, you'll immediately feel pampered. Spend your days touring the plethora of local attractions, or take time to relax at our on-site spa and health club. Foodies will delight in our impressive assortment of restaurants, which include award-winning buffets at Marriott Café, sushi at Tsu Japanese Restaurant, and fresh pastries at Bangkok Baking Company. Moreover, with over 15,000 square feet of flexible venue and meeting room space, we're a fantastic choice for business and personal events alike. Come discover a unique brand of luxury here at the JW Marriott Hotel Bangkok. ... more   less 

Additional Information about JW Marriott Hotel Bangkok

Address: 4 Sukhumvit Road, Soi 2 | Klongtoey, Klongtoey, Bangkok 10110, Thailand
Location: Thailand > Bangkok > Sukhumvit
Price Range: $154 - $237 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — JW Marriott Hotel Bangkok 5*
Number of rooms: 441
Reservation Options:
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Also Known As:
Marriott Hotel Bangkok
Marriott Bangkok
Bangkok Marriott
Hotel Style:
#8 Business Hotel in Bangkok
#25 Spa Hotel in Bangkok
#30 Romantic Hotel in Bangkok
#32 Luxury Hotel in Bangkok
#55 Family Hotel in Bangkok
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