Been using this hotel since 2005 ( when Marriott) for our regular family visits to Thailand. Occasionally have tried others to test but always return to this as our favourite. If anything this has improved since our last visit in 2018. Continuing improvements in service and upgrades to the site. The pool area and large gardens and riverfront are the winners for us.
Our first stay in the anatara riverside and it certainly won’t be our last. Booked the anatara after a well Known hotel chain let us down last minute with the test and go covid restrictions. From the moment I emailed To enquire about a reservation the staff went above and beyond to make sure we had everything we needed and even advised on the test and go allocation procedures. I had a million questions and every time I emailed tye reservation staff they were Back to me within the hour with a reply! I’ve never received service like this, absolutely outstanding. From arrival at BKK airport when we were picked up by the hotel to arriving and completing our PCR the whole experience was very smoothly run, I asked if I could have my test results as soon as they came in and was called in the room at 6am (10 hours after test). This hotel is beautiful, a little bit of paradise in a bustling city. But I wouldn’t say it’s the hotel that has made our stay special. It’s the staff, I know Thailand is the land of smiles….or should I say the anantara Is. From the gardeners, to the house keepers, bar staff, restaurant staff to supervisors and managers, the staff are superb! The reception staff will help with any printing out of documents, organise taxis, Tuk tuks. Pookie the supervisor on reception even managed to sort my husbands iPhone out after we’d had a problem with it! They all go above and beyond. We didn’t visit many restaurants as we were only in Bangkok for a short time but trader vics where breakfast served was beautiful, the setting, the food, the staff, all amazing! A huge variety of food from an egg station to cooked breakfast, Thai breakfast, fresh fruit and juices, pastries, beautiful and fresh. We would sit on the terrace every morning and watch the boats come by on the chao priya river. The staff are on hand every where you look and are very efficient and as ever super friendly. Their English is very good and they’re always willing to go above and beyond. Our room 409 had an amazing view of the river and the grounds as was immaculate. The housekeeping staff do a fantastic job and sanitise every single surface and handle, which in this day an age is a must for me. All in all an outstanding hotel with the best staff I’ve ever came across in a hotel and this will definitely be my new hotel on returning to Thailand.…
From the moment you got off the car and saw your kind smiles, I knew my journey had officially started, which is why I will visit here four times. As a five-star hotel in Thailand, all employees must have a kind smile to treat each guest, and you have done it.
We stayed for 10 days during July 2022 and it was our third stay over the past years. The hotel in general is clearly among the top places in Bangkok, as it combines a great city location at the Chao Praya river with the abundant resort amenities and vibes. As such it is arguably unique. For the purpose of this review, I would like to focus on the Kids' Club, as this is something we utilized for the first time during our recent stay. Nada is in charge of the Kids' Club and she is doing a terrific job keeping the kids entertained and inspired. And by this I do not mean putting them in front of a TV or other device. I am talking various creative and fun activities that put the interaction between kids and the acquiring of new skills in the center. Unsurprisingly, Nada's two team members Jasmine and Daisy immediately garnered the attention and excitement of our four year old daughter, who enjoyed every minute in the Kids' Club.…
We returned to this hotel with our teenage children after spending 2 nights here during our honeymoon. It was as fabulous as before! The shopping centre attached is great for cheaper food choices. The river shuttle is great for taking you into Bangkok but don't forget taxis - as long as the meter is on they're so cheap !
I love this hotel been coming here for over 20 years and it’s still amazing ! Best swimming pool on the river - lovely people especially DaDa the fitness supervisor in the gym who does private yoga with me every time On an outside pagoda. Coming back in 2023
A wonderful hotel. Amenity and garden/ pool surroundings are superb. Food options are good, and the brekky buffet is the best anywhere. My very comfortable room overlooking the pool and river was fantastic.
Great hospitality from Anantara. Lovely hotel n lovely staff. Big tq to Jasmin n Daisy at Kids Club, all staff in Maa Laa, Pool Bar, The Market n all staffs in the hotel. We all had 4 days of great time here 🙏🙏🙏
W two children 8 and 11 we loved this place. Furniture and furnishings all beautiful high end traditional design. Best service, super friendly and welcoming staff. We had a great time balancing city exploration part of the day with enjoying the large pool, excellent rooms in beautiful setting (gardens/ponds) right by the river.
Another excellent, comfortable stay in my favourite Bangkok Hotel thanks largely to the superb service, attention and support from all the Hotel's team including Khuns Hana at Reception, Nim at breakfast, Tik in the Brio, Poy in the Elephant Bar , and Parn in the spa.....along with daily sessions with Khun Da in the Fitness Club.