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InterContinental Bangkok, an IHG Hotel

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973 Phloen Chit Road Lumpini, Pathum Wan, Bangkok 10330 Thailand
Update from hotel: This property has indicated that they are taking safety precautions against COVID-19 and is temporarily closed until 01/15/2023.Read more
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Traveler (3127)
Room & Suite (1102)
Dining (485)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from InterContinental Bangkok, an IHG Hotel
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#117 of 1,502 hotels in Bangkok
Location
4.8
Cleanliness
4.7
Service
4.7
Value
4.3
Travelers' Choice
In central Bangkok and one of the city's largest hotels, InterContinental Bangkok provides ultra-modern luxury and a true cosmopolitan escape. The hotel stands adjacent to the BTS Chitlom Skytrain station, making travel to local cultural attractions quick and convenient. Thailand's largest shopping malls are within walking distance such as Central World and Central Chitlom and major world-class medical centers can be reached in a mere 10 minutes. Visit now for Bangkok's best weather of the year.
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Property amenities
Parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Kids stay free
Babysitting
Airport transportation
Wifi
Paid wifi
Hot tub
Rooftop pool
Outdoor pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Kid-friendly buffet
Swimup bar
Poolside bar
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Foot massage
Full body massage
Head massage
Massage
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Butler service
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Housekeeping
Interconnected rooms available
Room service
Safe
Minibar
Flatscreen TV
Iron
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Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Family
Languages Spoken
English, French, Arabic, Chinese and 2 more

Location

Full view
100Great for walkers
Grade: 100 out of 100
483Restaurantswithin 0.3 miles
59Attractionswithin 0.3 miles
3927Reviews60Q+A100Room tips
Traveler rating
  • 2,882
  • 786
  • 164
  • 53
  • 42
Time of year
Traveler type
Language
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Popular mentions
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Most Recent
Inti wrote a review May 2022
Bangkok, Thailand81 contributions76 helpful votes
Beef station: Lamb chops was the best! Seafood on ice wasn’t really fresh, except Oysters, Japanese stations Sashimi was nice. Dessert was also delicious as well. We would definitely going back again. Hope next time seafood are fresh and better. Superb service and staff 🙏🏻
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Date of stay: May 2022Trip type: Traveled as a couple
Room Tip: Parking plenty of space ….
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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haesecneret wrote a review Apr 2022
Singapore, Singapore148 contributions59 helpful votes
First impression is the Hotel was in a great location, lobby is classy and staff service is good. Since I booked Test and Go package, the hotel staff were kind to bring my food to me. I waited slightly more than 8 hours for my test results to return which I had to call to check if there was any update and after 30mins hotel called to share the good news. I guess you could understand that having to isolate in the room for 8 hours, I expected more. The rooms really need a full refurbishment given the prices are paying for. Old and mouldy smell, curtains are bit faulty, no body shampoo provided and the hotel said there was a push soap by the wall which makes me wonder if I was in an incorrect room category, that was quickly resolved when they brought the amenities to me. In summary, I wish that the hotel refurbish their rooms to reflect truly the room photos on website. Thanks.
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Date of stay: March 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from IHG Front office, Guest Services / Front Office at InterContinental Bangkok, an IHG Hotel
Responded May 4, 2022
Dear haesecneret, Your feedback is essential to us so we thank you for taking the time to write about your stay. All of our colleagues work hard to deliver an exceptional guest experience, and we're truly apologetic that we were not able to deliver a memorable experience during your brief time with us. We hope to be able to welcome you once again and offer you the true luxury experience that you expected and deserve. Best Regards, Chatephiphat Songpromtip(Mr.) Duty Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
JHKTS wrote a review Apr 2022
The Hague10 contributions14 helpful votes
We stayed at the hotel for two nights, mostly as a base to visit the Ploen Chit/Central Area. Check-in and -out was fine as was concierge. The room was nice and spacious, very clean and well-appointed. Its high-quality built and design is holding up but the place is in need of a refresh, especially when compared to the IC we stayed at in Phuket (admittedly the latter is a basically new hotel, and pandemic measures have hit Thailand’s hotel industry hard). We can definitely recommend staying here but would also suggest looking at the sister IHG hotel (a Holiday Inn) next door as it seems to have had a recent refresh and benefits from the same great location at half the price.
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Date of stay: April 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from IHG Front office, Guest Services / Front Office at InterContinental Bangkok, an IHG Hotel
Responded Apr 18, 2022
Dear JHKTS, Thank you for taking the time to tell us about your experience at InterContinental BANGKOK. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing InterContinental, and if I can be of assistance to you, please contact me directly Duty.BKKHB@ihg.com. Sincerely, Oak Soe Thwin Duty Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PSP Jeff wrote a review Apr 2022
Palm Springs, California192 contributions157 helpful votes
When I was researching Test & Go, I could only find one older review so wanted to provide and updated. Completely painless. The hotel had staff where they should be to greet, and I was quickly in the car. A drive through test at Samitivej (one of the nicest hospitals in Bangkok) and then on the way to hotel. I will say to first time visitors, it is a long drive from the airport to the hospital, and the driver chose "the low roads", aka toll free. They will be dark, but fine. He spoke nearly zero English, but he had his appointed rounds and it was not a problem. After the hospital it is only 10 minutes or so to the hotel. Check in was again painless even though I was arriving at 2 am. I was given the listing of benefits as a Spire Ambassador, most of which I could not use being locked down until test results. I had hoped for an upgrade to a suite, but that did not happen. I did see on a social media group for IHG that another person got upgraded to a suite for the same night as Spire Ambassador, so I guess he travels more than me. I truly never count on an upgrade at InterContinental and usually book Hilton or Marriott if an upgrade is important for the stay. All the staff start to finish were very friendly and professional. They all were had the Test & Go process down, which is an accomplishment given that it feels like the rules change every few days. As I have a home in Bangkok, I have not had reason to stay in a hotel in Bangkok in years, but this was a very comfortable stay and if I have to do it again for some reason, the InterContinental would certainly be top of the list.
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Date of stay: April 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Sunshine wrote a review Mar 2022
Bangkok, Thailand202 contributions3 helpful votes
+1
I choose this hotel to celebrate my birthday. And this time, I was very impressed with every single detail. From the reservation by Khun Fai. We were luckily upgraded to Premier Suite. Spacious room with a beautiful panorama view. Surprised with a cute birthday cake, room set up and lovely gifts from Khun Fai and Khun Fairy. Nice bathroom and a working desk zone with a really nice view. Afternoon Tea came with variety of choices but what I'm most impressed is the service by Khun Daranee, serving me my favorite Ginger Ale with ice and lemon slices without any request. Evening cocktail drink is considered good. Spa InterCon is another part that I was really fond of. With detailed service and understand the needs of customers, the Spa Manager, Khun Nok, has well taken care of my pampering journey, offering the most beautiful room with spectacular view of Bangkok. Apart from the magical hands of the therapist Khun Ooy, I really enjoyed the relaxation area of course. Breakfast during weekend was well organized even packed. Beef steak and my favorite menu is stir-fried basil with minced pork were superb. The breakfast offered different tastes from Thai to Arabic. Happily, this hotel is still one of my top choices and will definitely come back again.
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Date of stay: February 2022
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Dave G wrote a review Jan 2022
Sydney, Australia88 contributions37 helpful votes
+1
This property is well and truely overdue for a refurbishment. Rooms are very very tired, the fit out, the furniture, technology is all extremely dated. Room service breakfast was served in plastic, but the dinner was correct crockery - how does that work? The crib we received for my daughter was an arcadic steel trap - embarrassing. Not at an intercontinental or 5 Star standard. Corner suites are all inter-connecting rooms so you can hear everything though the doors of the next room. - no where is it advertised a suite is set up in this manner. Asked to move due to noise - was denied by reception. Overall Staff are friendly but not efficient, especially in the restaurant where serve is slow to none existent Only Positive for the review is the quality of the gym and the hotel location. Very disappointed
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Date of stay: December 2021Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from IHG Front office, Guest Services / Front Office at InterContinental Bangkok, an IHG Hotel
Responded Jan 7, 2022
Dear 87 daveg, Your feedback is essential to us so we thank you for taking the time to write about your stay. All of our colleagues work hard to deliver an exceptional guest experience, and we're truly apologetic that we were not able to deliver a memorable experience during your brief time with us. We hope to be able to welcome you once again and offer you the true luxury experience that you expected and deserve. Best Regards, Suchitra Thongkhamphant (Ms.) Assistant Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jay S wrote a review Jan 2022
146 contributions55 helpful votes
The hotel is in a superb location where you can feel safe in the touristy area. There are several nice shopping centers with food courts and restaurants, such as Central World, Siam Paragon, Platinum, Big C etc. The service is also really of high standard at the hotel, at the same level as other Intercontinental hotels. If I should point out some some minor flaws: there were carpets in the room and the bathroom is quite old and not functioning as smoothly as it should. I prefer the renovated rooms of Centara Grand, which I stayed for 11 days. But the service is definitely better at Intercontinental. The breakfast is also good, with selection of Thai food and continental breakfast. I recommend this hotel for travelers who visits Bangkok for the first time.
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Date of stay: January 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from IHG Front office, Guest Services / Front Office at InterContinental Bangkok, an IHG Hotel
Responded Jan 5, 2022
Dear JayS1066, Thank you for taking the time to tell us about your experience at InterContinental BANGKOK. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing InterContinental, and if we can be of assistance to you, please contact us directly at or duty.bkkhb@ihg.com Sincerely, Pullarp Tipprasert (Ms.) Duty Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Diep nguyen wrote a review Dec 2021
Ho Chi Minh City, Vietnam4 contributions
Great breakfast, best in bangkok, many choice and quality just like a la cart, my mom and I like the taste here. Location is afsolutely great, the hotel price is high, but I came back many time just because of the breakfast. Until 10 am, the food is still good, we had enough energy til noon.
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Date of stay: December 2021Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from IHG Front office, Guest Services / Front Office at InterContinental Bangkok, an IHG Hotel
Responded Mar 22, 2022
Dear Curious68319224023, Thank you for taking the time to tell us about your experience at InterContinental BANGKOK. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing InterContinental, and if we can be of assistance to you, please contact us directly at or duty.bkkhb@ihg.com Sincerely, Pullarp Tipprasert (Ms.) Duty Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Thierry KL wrote a review Nov 2021
41 contributions65 helpful votes
SHA+ rules authorizes numerous foreign nationals to enter Thailand with an easy and fast " Thailand Pass QR Code " obtained Online very fast ( for vaxx people only ). This new rule states that visitors must quarantine 24 Hrs inside an hotel, and wait for PCR test done upon arrival in Thailand. The way it works : You arrive in Thailand. Your clear the immigration Your hotel car( me it was Intercontinental) drives you in the city to do your PCR test. ( no PCR test done at Airport ) Intercontinental works with this drive thru hospital which offer super fast service and super fast results. I did my PCR test at 7 pm. I received my PCR result at 5 am the next morning. Basically, I have not been quarantine at all ( or from 7 pm until 5 am ) . Apart from this, Intercontinental stands as great as it used to be. Nice rooms , very clean as usual. ( only very poor TV channels for Movies ) So, a piece of advise, make sure your hotel in where you will do your 24 Hrs official quarantine under SHA + is collaborating with a nice and fast hospital to perform the compulsory PCR test.
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Date of stay: November 2021
Value
Location
Service
Trip type: Traveled on business
Room Tip: High Floor
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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TheBill F wrote a review Nov 2021
Bangkok, Thailand13 contributions2 helpful votes
Great experiences stayed 2 nights in there. Me and my momlike this place very much. -Reception Team are awesome -Breakfast was great -Rooms is spacious Location is very good. You got sorounded by shopping malls. It is always nice to come back at this place.
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Date of stay: November 2021Trip type: Traveled with family
Room Tip: Try club lounge access
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from IHG Front office, Guest Services / Front Office at InterContinental Bangkok, an IHG Hotel
Responded Nov 20, 2021
Dear thebillf, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Umavadee Chongphituck (Mrs.) Guest Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$147 - $214 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
intercontinental bangkok hotel bangkok, bangkok intercontinental
LOCATION
ThailandBangkokPloenchit / Lumphini / Pathum Wan / Downtown Bangkok
NUMBER OF ROOMS
381
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Frequently Asked Questions about InterContinental Bangkok, an IHG Hotel
Which popular attractions are close to InterContinental Bangkok, an IHG Hotel?
Nearby attractions include CRU Champagne Bar (0.3 miles), Peninsula Tailors Bangkok (0.2 miles), and Red Sky Bar (0.3 miles).
What are some of the property amenities at InterContinental Bangkok, an IHG Hotel?
Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant.
Which room amenities are available at InterContinental Bangkok, an IHG Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at InterContinental Bangkok, an IHG Hotel?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at InterContinental Bangkok, an IHG Hotel?
Yes, parking is available to guests.
What are some restaurants close to InterContinental Bangkok, an IHG Hotel?
Conveniently located restaurants include Flavors, The One by Renaissance, and R Bar.
Are there opportunities to exercise at InterContinental Bangkok, an IHG Hotel?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does InterContinental Bangkok, an IHG Hotel have airport transportation?
Yes, InterContinental Bangkok, an IHG Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Is InterContinental Bangkok, an IHG Hotel located near the city center?
Yes, it is 0.5 miles away from the center of Bangkok.
Are any cleaning services offered at InterContinental Bangkok, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does InterContinental Bangkok, an IHG Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.