I stayed here under Staycation promotion with hotel credit. I selected to have dinner at Fireplace Grill and Bar. I am very impressed with quality of food and service here. Khun Air, Restaurant Manager and her team are exceptional. Breakfast at Espresso restaurant has less selection but service is good. The only part that the hotel can do it better is Front Office area, I found that the staff is not friendly if compare to other parts of hotel.
Last-minute business call granted me the excuse to finally try this legendary property out. Location is unbeatable, few steps away to all the prime shopping centers and the newly-opened apple store. Rooms are spacious with classic charm. My stay was very relaxed and I felt pampered thanks to Ms. Grace at the reception. She introduced me to her property with elegance and zero essential was missed. Special shout-out to Ms. Angkana who took care of my booking in a very professional and timely manner. A legendary property with a professional team. Highly recommended for a weekday staycation.
It was like staying in a grid of city convenience. Plenty of ways to get around the city. There is an interconnected elevated walkway just front of the hotel for you to get to malls nearby. The train station is just adjacent to the hotel. The friendly doorman is always there, rushing to open the large glass doors for you as you near, without fail. If you are lazy to get out far for some simple purchase of snacks, 7-11 is just opposite across the driveway at a corner under Holiday Inn. Our room was located high on the 29th floor. Awesome city view, a wide expanse of the metropolis we could see. The central police station nearby is in sight. Not that I like it, but high in our room, it is a good safe place to watch the protest going on this season. The room is heavily wooded and gives a sense of corporate boldness to us occupants. The large glass working desk, sturdy, further elevates the “I-am-the-boss” vibes. Room is a generous 45 square meters, the air-conditioning worked well and the carpet kept my feet warm. Bathroom was lavish, instilled with a tub, all clean and gleaming marble. Shower was strong, the bath refreshing. Huge TV faces the bed, I can see the freckles on Tom Cruise in Oblivion. And what was most important when I occasionally worked, the Internet was pretty darn stable. It was a long weekend. I was expecting a crowd everywhere. But the pool on the top was surprisingly guests free. Only 3 families were there and that was fortunate. Any more and the cozy pool will be turned into an overcrowded koi pond. I watched the dusky skies, my kid waddled around. It was nice. Breakfast experience was the opposite of tranquility. The staffs were overwhelmed by the weekend crowd of local staycationers. Coffee got served really slowly. Upside, the buffet spread was generous and plenty. A few minus points here and there. The bacon was chew toy for both adults and kids, and there was surprisingly no salad dressing of any kind for the greens. When I asked, they pointed the balsamic vinegar to me. I am no fan of acidity, so I had to ask for Thousand Island and they brought that to my table in a bowl. The plates that we took for our meals, they were placed on low shelves about a foot off the floor. My wild paranoia of an imagination, I pondered if it collected dead skin sole dust. Of course, I did not share that impression with my family, and I let them eat happily away. Thailand, I can only find a few places with real good Chinese Dim Sum. Intercontinental here, they have one Chinese restaurant, jump and try I did. I will only advise, no point splurging on the expensive buffet. The restaurant had all things Chinese going on, the deco, the music and all the right stuffs for the right ambiance. But none of the dishes really caught my “OMG I love it so much” attention. My hunt for good Dim Sum will have to continue. Away from the food critic side of me, a conclusion I shall draw on the stay. This makes a fantastic hotel for the business traveler. This makes a great stay for the overseas holiday maker who likes the city. For families with young kids, the kids won’t have much to do. But nevertheless, it was still a great stay away from home.…
Overall is ok experience, the room is too simple but this is COVID-19 era so many things from the room so it look just plain old furniture. Nothing in the minibar, instant coffee in IC is quite a bit disappointed. Service is excellent as usual. Foods at Theo Mio is a must. Buffet Breakfast is ok. Evening Cocktail served at Balcony Lounge but the service is quite slow here and it’s overcrowded when during my visit. Love sitting at Humidor. Gym is convenient.
Excellent location right in the city center, close to malls and restaurants and the MRT. Room size are very good even the starting Grand Deluxe is 45 square meters. Would definitely suggest a B&B package. Public areas are nice although you can feel its an older hotel, overall a refurbishment is in need. Service is excellent and staff are very attentive. For sure will return!