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The Okura Prestige Bangkok combines Japan’s rich service culture and attention to detail with Thailand’s world-famous standards of hospitality. This new luxury hotel, with 240 rooms and suites, is located in the award-winning Park Ventures Ecoplex building at the heart of the city’s Central Business District. The hotel offers direct access to the city’s BTS skytrain network at Phloen Chit station and sits close to major shopping malls, embassies and commercial districts. Every room and suite offers impressive views across the dynamic Bangkok skyline through triple-glazed tinted panoramic windows that insulate against both heat and noise. The rooms combine comfort and luxury with the very latest technological developments designed to impress business and leisure travellers.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
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The Okura Prestige Bangkok is lauded for its sophisticated Japanese-inspired elegance and tranquil atmosphere that extends throughout its premises. Guests have called out the exceptional cleanliness of both the rooms and public areas, alongside the meticulous housekeeping. With its professional and warm staff, the hotel has earned rave reviews for service that makes stays memorable.
The spacious, well-appointed rooms with stunning views are popular among travelers, as are the luxurious amenities, such as the infinity pool with city vistas. Situated in a central location, the hotel offers easy access to local attractions, making it a preferred choice despite some guests considering it slightly on the pricey side.
Location
Central
Atmosphere
Sophisticated
Rooms
Spacious
Value
Satisfying
Cleanliness
Immaculate
Service
Attentive
Amenities
Opulent
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An absolutely brilliant six star experience from beginning to end in this Japanese owned and run hotel which excels in every way . My husband and I spent ( sadly short ) 4 nights here as part of a tour , we could have stayed much longer. We booked a Prestige Club room 3427 which was spacious and superb in every way with floor to ceiling windows affording skyline views of the commercial centre of Bangkok. Breakfast in the Up and Above restaurant is not to be missed , a smorgasbord of epicurean delights from Asia and Europe all delivered with panache and flair and gracious service second to none. We had complimentary afternoon tea and cocktails and canapés most days in the Club Lounge .The Prestige Club rooms offer a host of other benefits including two items laundered free daily, what a great thrill to have your shirts and underwear delivered with a bow all wrapped up in tissue paper. One night we treated ourselves to a Japanese banquet in Yamazato which we are still raving about in particular the Yagu beef, pricey but comparable with London. The staff are memorable, everyone you meet greets you warmly and with a bow , beautiful people.beautiful hotel. Absolutely perfect in every way, sadly I don’t think I will ever stay in a hotel which matches this , we will now be drawing comparisons for ever. The infinity swimming pool on the 25th floor beguiles the senses , sadly we didn’t have time for a spa appointment but it is probably at the top of its game also. Congratulations Okura Prestige and congratulations to every single staff member from the housekeeping staff , the lovely girl on reception who advised us how much to pay for a taxi , to the concierges on the ground floor who never failed to give us directions with a smile , to the beautiful girls and boys in the Club House who remembered us daily, one even complimented me on an outfit one night, oh my goodness the thrill ! a 63 year old English women with a widening girth being complimented by the most exquisitely beautiful slim young Asian girl … I couldn’t stop smiling ! Thank you all , we hope to return.
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Date of stay: September 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
Room Tip:Get a Prestige Club Room
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Niek Hammer, General Manager at The Okura Prestige Bangkok
Responded Sep 30, 2024
Dear GandD2018, Thank you so much for taking the time to share this wonderful review with like-minded travelers on TripAdvisor! We are delighted to know that you had a wonderful time while with us at The Okura Prestige Bangkok where we combine Japan’s rich service culture with Thailand’s world famous standards of hospitality. I have shared your comments with our team and they were delighted by your feedback as it serves as a further encouragement to continue extending service to our guests in accordance with our ‘Omotenashi’ principle. Thank you once again for your kind review and we look forward to welcoming you and your family back to The Okura Prestige Bangkok soon. Best regards, Niek Hammer General Manager
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Another amazing stay at The Okura Prestige in Bangkok -- this time in the Royal Suite.
I asked an associate where she would like to conduct our quarterly review meetings and her answer was "The Okura of course", so I decided to book myself a stay with the Okura Club Lounge access. The Club lounge offers the perfect (and scrumptious) setting for meetings, and it was a pleasure to switch between meeting mode at the Club Lounge to personal private work mode at the Royal Suite simply a few steps away. With all the banks, shopping centers and embassies within the area, what a convenient place to base oneself when saddled with so many errands and meetings.... oh and some shopping lists to attend to ! A nice solution is this Blei-sure (business + leisure) option when in traffic-clogged Bangkok.......minimize travel time and maximize work & enjoyment.
The Royal Suite provides a sumptuous base in Bangkok with its 165 sqm size that comes with everything one would need whether a busy business executive or discerning leisure travellers, for those who treasure separate bedrooms, living / dining / working areas. The upholstery and carpeting throughout is immaculate, surfaces spotless and in particular the office/work space is in tip top condition ---I always check that in every hotel room. The dining table and full kitchen are terrific for those who wish to enjoy room-service dining in a civilized manner, or host a private dinner if the occasion ever calls for that. Another bonus is the full sized fridge in the kitchen. The private work area is absolutely perfect for Zoom calls.....I almost forgot I was working...it was such a zen-like atmosphere! The overall layout of the suite made it feel very much a "home-like" setting, breaking the mold of the typical hotel room vibes. For those with exacting standards of audio systems , the musical selection is comprehensive and soon enough I was piping soothing jazz throughout the suite. Usually, I only work at the writing desk but the sofa was so comfortable I even spent a few hours doing emails there.
As with my previous stay (separate review), the hypoallergenic bedding was extremely comfortable, the overall housekeeping cleanliness well attended to by Khun Namthip, who even remembered how I like my toiletries arranged. Okura suite bathtubs must be consistently some of the largest and best designed in the hospitality sector (in this SEAsia zone : Rosewood Luang Prabang hilltop tents, Kempinski SG and Four Seasons HK & CR are close behind) and they remembered to stock my fridge with only sparkling water. Every request for a bucket of ice was promptly delivered within 10 minutes...in fact, every request was promptly attended to in a most gracious manner. Club Lounge staff were so helpful with sorting out photocopies for me, ever so graciously as I was completely inundated with work, meetings and errands during the stay. I was impressed that somehow it had been noted from my previous visit that I simply love their strawberry mochis....so it was such a pleasant surprise to see plenty of those (!) plus my favorite purple yam cream rolls during daily afternoon Sweets service :) They ensured that my guest was well taken care of while I attended several other meetings during the stay. We thoroughly enjoyed the savory offerings during evening cocktail service. It became a fun discovery moment as we eagerly awaited the 'featured' Japanese snacks prepared each day. There was a shrimp croquette which was simply divine. Personally, I enjoy their daily soups as well....let's just say we have a grand time with our gourmet experience here. My associate has a way with words given her profession, so I asked her to describe the shrimp croquettes....and she replied : "For a fan of rich foods, the croquettes together with the creamy shrimp roe sauce worked wonders. A simple-looking snack became indulgence at its best, especially with the soft, consistent seafood filling. The croquettes must have been deep-fried at the perfect temperature, considering the excellence in crispiness of breading with no noticeable taste of oiliness. So, the richness is not at all overdone; instead, it is skillfully controlled by heat, timing and length of time in which the packages are cooked. And each croquette piece is quite delightfully sized, with an elegantly calculated quantity of filling. The layer of wrapping is done in perfect thickness, as in, not too thick and not too thin. An example of the blending of science and intuition."
I invited my associate to join me for breakfast at Yamazato and we both agree that the coffee is excellent there (for some reason, it is difficult to get decent coffee in Asian hotels....) Needless to say, the breakfast experience is very elegant & delicious. Portion sizes are just right and my request for a certain mackerel firmness was well noted by Khun Sasithon. All the team members were very attentive with replenishing tea/coffee and checking in on additional requests.... in the post-pandemic era of hotel experiences , this level of efficiency at breakfast service is rare. I judge luxury hotel service by the standard of breakfast service as that is how you distinguish between the merely good versus the greats.
The entire experience from arrival to departure was very well coordinated, with Khun Dania the front office manager ensuring everything proceeded smoothly and Khun Six the duty manager personally overseeing the check-in process. For my return trip in September , I was assisted by another colleague of theres (I regret not remembering to ask her name!!). It was also a pleasure to bump into the Director of Rooms Khun Rapiphan who I knew from another establishment in town. While I was in a rush to head off to other meetings upon departure, the Club Lounge manager who assisted me with the check out was ever so efficient. I was enjoying some of my all-time favorite Daifuku (strawberry mochi) and Khun Euro knew I was in such a rush so he personally made sure I had enough mochi to last a while ! As with my previous stay, the laundry staff promptly delivered my items precisely on time and in the exact manner which was requested.
This place is really well run and no wonder, just like last time - I saw the GM Khun Niek personally helping customers at breakfast, checking the food preparedness at the Club Lounge.... quality control starts at the top. So looking forward to heading back !
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Date of stay: June 2023
Value
Location
Service
Trip type: Traveled with friends
Room Tip:Spring for club access — the food and experience is definitely worth it !
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Niek Hammer, General Manager at The Okura Prestige Bangkok
Responded Sep 29, 2023
Dear VLV, Thank you very much for taking the time to share your experience at The Okura Prestige Bangkok and for your very kind comments on the hotel and services. It is much appreciated and I am delighted to hear that you had such an excellent stay most importantly by the team members you encountered throughout your time here. Thank you once again for your very kind feedback and recommendation and please do let us know if we can assist with any arrangement here. We look forward to welcoming you back to the hotel again in the not too distant future. Best regards, Niek Hammer General Manager
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We occupied the Premier Suite on the 33rd floor which is the same floor as the Club Lounge. It was absolutely amazing. The room and attention to detail from the pillows, turndown service and the little paper cranes made our whole stay at Okura a very special one. It will be hard for other hotels to measure up to the Okura as not only is the hotel and the rooms pristine but the service from ALL staff is top notch. They were happy to be there and efficient.
The pool is somewhat cold but we ended up using it with the sauna, steam room and then jumping into the pool for some cold therapy. It was a perfect routine.
Drinks and canapes at the Club Lounge each night is a great start to the night especially since the staff at the Club Lounge are so helpful and warm.
We used the gym almost every morning and enjoyed the gym staff who were friendly and always available to assist with our queries. They were always present at the pool providing water and making the sunbeds etc are maintained.
Breakfast at the Okura is also plentiful and more importantly, tasty! There are servers to help grab things off the buffet which assists with keeping the process hygenic. That was appreciated.
Lastly, being connected to the BTS station was just fabulous. Ít enabled us to move around easily so we did a combination of BTS and Grab.
Thank you the team at Okura. You have made our stay a very enjoyable and memorable one.
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Date of stay: January 2025
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
Room Tip:Same level as the Club Lounge (Level 33) was amazing. We popped in for a nice coffee whenever we...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Niek Hammer, General Manager at The Okura Prestige Bangkok
Responded Jan 11, 2025
Dear Audrey K, Thank you so much for taking the time to share your thoughts with the TripAdvisor community! We are very pleased to know that your stay with us at The Okura Prestige Bangkok was well enjoyed and your kind words about your experience have since been shared with the team here, much to their delight and appreciation. Please do let us know how we can assist with any future arrangements here in Bangkok as we look forward to the pleasure of your return again soon! Best regards, Niek Hammer General Manager
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Stayed and ate at Okura many times. This was the first time there was no cigarette smell. Due to being extremely allergic to the smell of cigarettes, I used to think that if I ran out of several packs that I had bought as members, it would be bad. Not coming to stay again I've made many requests for a room that doesn't stink of cigarette smoke. The room didn't really smell bad, but the walkway from the room to the elevator was still so smelly that I felt dizzy. Even though the corner room has a beautiful view, it still smells bad. This time the request was high class. So he upgraded it to a premier room. And there is no annoying smell of cigarettes. Hopefully next time there won't be any more cigarette smells. The rooms are clean, complete with appliances. The mattress is soft and comfortable, there are plenty of pillows, the air conditioner is cool, there is tea to make yourself, which smells good and has a fresh coffee maker in the room. There is welcome fruit. Delicious breakfast I like that there is grilled coconut as well. Very good. Japanese restaurant. Delicious food. But the membership set should have some options or changes. Because every time you eat it, it's the same set. Until I started to get bored because I had eaten it so many times. Afternoon Tea Beautifully arranged, looks good, tastes good. I like the bakery below. The service staff is good and attentive. There are a lot of things to choose from. Because I like to buy and give to friends.
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Date of stay: May 2024Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The Okura Prestige was our choice in 2015 when we traveled first time to Thailand.
Since then we stayed at the hotel six times. Our preferences are usually top brands and this hotel was our choice for a few days when we flew from US and on our way back home. I absolutely love they would storage your belongings during the traveling around the country and on the way back it would be at your room when you check in.
The laundry service is amazing and if you choose club room it is complimentary two pieces per day. The club room has complimentary drinks and delicious choices of food.
The bed is so nice and comfortable, the Harnn toiletries are very great choice for the room.
The location is perfect and convenient if you are planning to shop, especially it is walking distance from hotel.
I absolutely love and would recommend their spa, very reasonable prices and always ask for specials.
Breakfast buffet is the best and it is one of the reasons we choose The Okura Prestige, it is not only the choices of the dishes, but the high quality of products they pick up for their menu.
And of course the people who make your stay at this hotel, the customer service is impeccable.
The Okura Prestige would be always my choice and recommendation to anyone looking for convenient luxury travel.
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Date of stay: March 2024Trip type: Traveled as a couple
Room Tip:Absolutely best price for five star hotels in Bangkok
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Niek Hammer, General Manager at The Okura Prestige Bangkok
Responded Apr 21, 2024
Dear Elena B, Thank you very much for taking the time to share your experience with like-minded travelers on TripAdvisor! It's a joy reading your review and our entire team greatly cares about ensuring that each guest has a memorable visit and for all the right reasons, I am thrilled to learn that you experienced it just like that and I have shared your compliments with the team here and they are very grateful for your kind words. We look forward to welcoming you back to The Okura Prestige Bangkok again in the near future. With very best regards, Niek Hammer General Manager
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Even though I was traveling abroad, I thought about staying in a Japanese hotel, but the hospitality was high and I was able to spend three nights very comfortably. The first room I was led to smelled a little bit, so I asked the front desk to change rooms and they immediately did. He also apologized for this repeatedly and politely until the day of his departure, which made him feel even more sorry. The rooms were comfortable with attention to detail and evening service. For breakfast, if you want to eat as much or as little as you like, you can choose the buffet, or if you miss Japanese food, you can choose the quiet, calm and cozy Yamazato, which was delicious. He also asked them to arrange for a taxi to be chartered for a day to see Ayutthaya. It was a bit more expensive than Klook or kkday, but they arranged for a reliable driver who was very kind and would be there to help us. I thought it would be much better than travel agency arrangements, which offer 10 hours of free travel, freedom and limited places to visit.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed at Okura Prestige Bangkok for 5d4n and it was amazing. The location is very convenient as it was connected to the BTS via the hotel building and the service was impeccable. Their turn down service is really amazing. A bottle of water and a floor mat with a shoe will be placed by the bedside every night to welcome me to sleep and there will also be a crane origami placed on the bed every night with additional papers and instructions on how to fold it. The room keeping is very attentive too as they will automatically give new/replace almost used up body shower gel as I noticed some 5 star hotels tends to miss or forget about refilling shower gels and I would need to call and ask for it when it runs out. The breakfast was also good with 2 options available which is either international buffet breakfast or japanese breakfast. Both are good and delicous. The French Toast from the breakfast was really the best that I have ever tasted!!!. Additionally, the view from the pool was really amazing and the pool is a salt water heated pool. So it's really comfortable to swim in the morning and at night with no chlorine smell. I would most definitely come back when I visit Bangkok in the future.
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Date of stay: September 2023Trip type: Traveled with friends
Room Tip:Do take note that the doors connecting to BTS will be closed at around 10pm. Hence, you will have...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Niek Hammer, General Manager at The Okura Prestige Bangkok
Responded Sep 4, 2023
Dear Weng Hau, Thank you very much for taking the time to share your experience with the TripAdvisor community! We are delighted to hear that your first stay at The Okura Prestige Bangkok was a comfortable one and that you enjoyed our hospitality. Your kind words about your experience have since been shared with the team here much to their delight and appreciation as it serves as a lovely motivation to continue our ongoing pursuit for service excellence. Once again, thank you for your review and we look forward to welcoming you back in the near future. Best regards, Niek Hammer General Manager
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Noi spent 4 nights and 5 dream days at the Okura Hotel in Bangkok! The staff was extremely kind and helpful (Our son had lost his soft toy and a hostess immediately offered him a cub and hygiene products for the children). The room is splendid, spacious, of a great class (marble surface and noble materials, everything is perfectly maintained), exceptional bedding, soft towels, the scent of soaps and cream is delicate. Every day fresh fruit is placed in the room and an excellent sencha is available with its ceramic teapot. The view from the pool and spa is great. It feels really good. We recommend this hotel to all families (and others) who want a luxurious stay in Bangkok.
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Date of stay: January 2025Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Beautiful hotel, very well placed because close to the air metro. Home , room and pool are top. But what we really enjoyed was the excellent breakfast mi Japanese mi international and a large selection of savoury dishes and sugars. We were also able to benefit from the luggage storage and pool, shower on the day of our Check-out, which is very appreciable when the return flight is late! Namely, the hotel takes 2000 baths deposit / credit and should take a week before returning them to me ... I find it a little long.
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Date of stay: August 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel is directly connected to BTS Phloen Chit Station via a skywalk, and is conveniently located near Siam Chidlom, which is convenient for shopping. The Japanese-speaking guest relations service will soothe you after a long journey. The rooms are equipped with Japanese-made washlets and large bathtubs where you can stretch out. A Japanese breakfast at Yamazato will energize you to start your day, and in the evening you can enjoy high-quality Japanese beef at Teppanyaki Sasanka. The rooms are well-cleaned, and every day a folded paper crane, a symbol of peace, is placed on the bed, helping to soothe your day's fatigue. I used to stay at foreign-affiliated hotels, but this hotel has become my regular place in Bangkok because of the staff's heartwarming "OMOTENASHI" spirit.
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Date of stay: December 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
All of our rooms are located from the 26th until the 34th floor and offer great views over the city of Bangkok and we look forward to be welcoming you to the Okura Prestige Bangkok soon!
There are more places to choose from in the Bangkok area.
PRICE RANGE
$174 - $223 (Based on Average Rates for a Standard Room)
LOCATION
ThailandBangkokPloenchit / Lumphini / Pathum Wan / Downtown Bangkok
NUMBER OF ROOMS
240
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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