From the planning phase of our visit to the departure, we had the BEST stay at the Siam. The staff is amazing, helpful and also not pushy when you want some solitude. The food was ridiculously good and for a location of this level, the prices were more reasonable than other 5* hotels we’ve been to. The room was fantastic and beautiful all at once. A most comfortable bed, strong lovely shower and great amenities. The hotel complimentary boat rides were key given Bangkok traffic and they were able to secure several hard to get restaurant reservations for us. We hope to return and think you should go here now!!!!
Probably the nicest urban hotel I've every stayed in. Not in the middle of stuff for tourists, but it's on the river and they have a boat that can take you to the different piers, which is a lovely way to get around for temples and evenings out. Calm, spacious property. Filled with cool antiques. Huge rooms. Attentive service. Lovely bar/restaurant area on the water.
We stayed here for our honeymoon and had an incredible time. The service from the moment we walked in was top notch. The water taxi service was both helpful and fun. The butlers make you feel welcome right away and are great at creating game plans each day to see everything on your list in Bangkok, and then some!
Never before have I wanted to personally email the hotel manager to express gratitude for the quality of a stay. The Siam is a living museum, with a world-class spa, and the most hospitable staff you will meet in Thailand. Can't recommend The Siam enough. The hotel's reputation is absolutely deserving. Do not hesitate to book a stay here, and in fact, book an extra night and spend a day in the Opium Den Spa. Insider tip, order a cocktail before hopping on the hotel's boat for your travel down the river.
We could not imagine a return to Bangkok that did not include a stay at The Siam! We started our stay with spa services which were EXCELLENT, and it only got better from there! The property is all but flawless, the service is spectacular (we miss you, Bright!), the GM is hands on, accessible and incredibly responsive (we miss you too, Nick!), and breakfast offerings are second to none. Bangkok was the start of our southeast Asian adventure, and The Siam truly set the standard.
The property, the staff and the hotel design exceeded all expectations. From moment of arrival the service from staff was exceptional. The team at Siam make this hotel by going above & beyond which allowed my partner & I to simply enjoy Bangkok's wonders, food and culture. Our butler Sumet was great & was literally a friend during our stay who's local knowledge was invaluable when planning each mornings outing. The hotel itself is something words cannot really express after witnessing the detail & length the owners have completed to ensure a one of kind experience. The vast collection of antiques, art Deco styling, scale of spaces, various break out spaces are incredible. I loved our 3 night stay. It was my 40th birthday to which on our last evening we were suprised by a cake & Wine in our room. Nick runs a fantastic operation and leads a wonderful team. Each night staff waving good bye from the jetty as the boat departed was a wonderful touch to bring anyone a smile. …
Our 2 day's stay was made unsafe, uncomfortable and suffocating. So many things have gone astrayed like a practical joke and whilst the hotel had an opportunity to rectify they on thr contrary made things worse on the second day. No consolation whatsoever from The Siam, although we were assured that the GM, who was away at the time, was made aware and would like to speak with us directly upon his return. We were not sure why the empowerment was lacked. And with only 38 rooms to manage and with the modern day technology they lost me at why we have not heard anything. No action was taken and we came to a conclusiom that The Siam operates completely different from the other luxurious hotels we know. Our requests were simple and staright forward; privacy, which was ignored throughtout. Every time the butler approched, he touched our arms and shoulders. We made our concerns clear to the Hotel Manager who already was aware of such habit yet did not stop it. Although, the hotel did not see it unappropriate to touch the guests, we did yet our request was not listened to. . The villa 107 was in poor condition. They left what looked like a 3-day old dead gecko and some cob webs in. The door to our bedroom could not be locked which we were told was a result of a recent innovation. The engineer managed to fix at around midnight. We went to bed 2 hour later than usual becuase the hotel failed to complete a post renovation inspection. . Another confusion was when we called and asked a front officer if they offer any pillow choices and he said he did not know. Apparently, they do, though, as a housekeeper showed us later that night while the engineer was fixing the door lock. . At that point the Night Manager felt embarrased of the treatments we have had and offered to rebate the whole package for us; room with breakfast, indl on arrival, a full meal and a spa treatment for 2 pax. We were impresses, but tried to be sensible and asked him to discuss with the management team first. . Worse still, the next day our peaceful breakfast moment was shattered when the housekeeper(s) broke into our villa despite the Do Not Disturb sign only to try to fix their own mistakes which we pointed out the night before.…
Stayed 2 nights and plan to come back. Excellent place and excellent service. Way ahead of the top hotels/resorts I have stayed in Thailand. Classy room. Good butler service. Nice restaurant with very polite and helpful staff.
Having travelled extensively for work and pleasure I have to say The Siam is possibly one of the greatest hotel experiences i've had. It sums up what a luxury experience should offer. Every aspect of The Siam is first class. Stylish on every level yet simple and unassuming . Whether escaping the hustle and bustle of Bangkok or positioning yourself as a Bangkok location , staying at The Siam is a unique and unforgettable choice . Nick Downing the hugely welcoming and charismatic GM has really positioned this gem of a property at the highest level. Can't wait to have a chance to spend longer there. Mik and Kat Allen
I stayed here in August for 1 night and from check in to check out, the service was seamless, personal and non intrusive. I was staying in a courtyard pool villa, the room was immaculate, the ceilings were high, the bathtub was enormous and the decor was spot on in terms of keeping with the design of the hotel. The speedboat from the hotel drops at various points along the river making it very easy to see the sights - it's an absolute haven to return to, after a busy day in the City. The food was presented beautifully and delicious. I could have spent all day in the Vinyl room!, Thank you, Nick, Tarn, Bright and to all the staff at the Siam for my wonderful stay and allowing me to see another side of Bangkok.