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The Phoenix Hotel Bangkok

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The Phoenix Hotel Bangkok
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415 Reviews from our TripAdvisor Community

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Showing 287: English reviews
Auckland Region, New Zealand
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

budget, economical, good for short and few hours of sleep while in transit. can't stay for more then a day. not that clean and its quite worn down place. overall it can suit the purpose as it is close to the airport and is cheap. I got the room without any booking and was fine with my room though.

Helpful?
Thank Ronnie M
Hong Kong, China
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Our flight is in the early morning at 0530am so we just need a place for a little rest, this hotel averagely is good for such purpose, they have a restaurant and food is quite good with reasonable price, the staffs are helpful and they offer free airport shuttle, if we do have chance to come again, this will be... More 

Helpful?
Thank PETERN321
Khanom, Thailand
2 reviews
4 of 5 stars Reviewed 5 days ago NEW via mobile

Super helpful staff, great english, adequate rooms, cold aircon, 7/11 100m. Very reasonable rates with airport pick up and drop off and breakfast included. Nice cafe attached. In very Thai neighbourhood...

Helpful?
Thank Mike D
Sakon Nakhon, Sakon Nakhon, Thailand
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 2 weeks ago

My wife and daughter are staying in this hotel now. I booked and paid on line with a card and when I checked with my bank they confirmed the payment was pending. But at reception they said I had not paid and charged my wife again in cash at an incrteased price. Looks like they have charged for the airport... More 

Helpful?
Thank Martyn B
Nattakan C, General Manager at The Phoenix Hotel Bangkok, responded to this review

Dear Martyn, Thank you very much for your comment. I've investigate your case with our front-staff. I've double checked with our local bank about your payment matter. It's showed that the payment was declined. Thus, our bank sent us a note that there was no charged on your credit card yet.Our front-staff already explained this to your wife and apologized... More 

Travelers are raving about these Bangkok hotels

Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

Stayed here one night since it was by the airport and convenient. It was awesome! The shuttle picked us up at the airport, the room was clean, the bathroom was nice. A huge shout out to the receptionist who spoke great English and helped out with all our needs. She was a rockstar! Definitely recommend for anyone looking for a... More 

Helpful?
Thank Angela L
Nattakan C, General Manager at The Phoenix Hotel Bangkok, responded to this review

Dear Angela, Thank you very much for your feedback during your stay with us. I am really please to read your positive comment and will share your compliment to your staff to encourage them to provide service even better. I am look forward to welcome back you again sometime soon. Best wishes, Nattakan C. More 

Level Contributor
9 reviews
5 hotel reviews
1 of 5 stars Reviewed 4 weeks ago

Arriving in the shuttle bus at 2am, all we could see was ramshackle buildings and stray dogs. When we got out we had to be careful we didn't step on dog excretement. Nothing to eat at this time of the morning so we were told to go to the 7/11 up the street. They had nothing to eat either! We... More 

Helpful?
Thank WeeEileen
Nattakan C, General Manager at The Phoenix Hotel Bangkok, responded to this review

Dear WeeEileen, Thank you very much for your time sharing your experience during your stay with us. Please kindly accept our apologies that our hotel didn't meet your expectation. Our restaurant is open until 23.00 by the time you checked-in our restaurant was closed already. Most of the local strolls also close in the late night. Near-by 7-11 is seem... More 

Gladstone, Australia
Level Contributor
4 reviews
3 hotel reviews
4 of 5 stars Reviewed 5 weeks ago

Clean rooms and good transit service from airport. Best Duck with rice about 100 meters from hotel on main street. This time we explored the local area as we had a bit more time. Staff helpful as usual

Helpful?
Thank scott698
Nattakan C, General Manager at The Phoenix Hotel Bangkok, responded to this review

Dear Scott698, Thank you for writing us your comment. I am really glad that your stay was pleasant. Hope to have a chance to welcome you back again soon. Best regards, Nattakan C. More 

Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed June 22, 2016 via mobile

Nothing special but did the job.....Place to put your head down for a over night. Pick up and drop off at airport was helpful. Room was ok but wouldn't want to stay there much longer. Breakfast was pretty standard. Again Nothing special. Cheap and cheerful

Helpful?
Thank Lucy P
Nattakan C, General Manager at The Phoenix Hotel Bangkok, responded to this review

Dear Lucy, Thank you very much for your feedback. I am glad that our airport shuttle serve your need. as most of people who stays with us are transit traveller. I look forward to welcome you again in the near future. Best regards, Management team, The Phoenix Hotel Bangkok More 

Germany
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed June 21, 2016

To be short: Dont waste your money on this place even if you just want to get a few hours of sleep before a flight. Firstly, the incredibly loud noise of starting and landing airplanes plus the “cleanliness” made it impossible to take even a short rest. In detail: I only stayed at the Phoenix Hotel because I had a... More 

Helpful?
1 Thank Travel-the-bug
Nattakan C, General Manager at The Phoenix Hotel Bangkok, responded to this review

Dear Travel-the-bug Thank you very much for sharing your experience with us during your stay. Firstly, please accept our apologies that our staffs had failed on our service quality. I've assigned to our housekeeping to monitor especially "cleanliness". Also, I've discussed with our laundry supplier to take very special care on our fabric too. I'll assure that everything will back... More 

Level Contributor
7 reviews
5 hotel reviews
4 of 5 stars Reviewed June 19, 2016 via mobile

Travelled with family, good hotel with beautiful restaurant, rooms are small but okay for one or two days stay and they can improve little bit, The attraction of the property is on the roof top easy to capture aircraft picture and easy access to suvarnabhumi airport

Helpful?
Thank Shamseer A
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Room Service
  • Free Parking
Official Description (provided by the hotel)
The Phoenix Hotel Bangkok (Suvarnabhumi airport) is ideally a place for stopover travellers who has connecting flight in Bangkok. The hotel just 10 mins aways from the airport by car. The hotel also offer free shuttle bus service from & to the airport 24 hours. Also, the hotel offers free shuttle bus to ARL train station nearby only 3 mins away by car. There are 3 rooms type available at our property and offer ensuite with shower, high speed internet, cable TV, parking.FYI : The meeting point for pick-up service is next to AOT counter between gate 3 & 4 (inside the hall) at the arrival hall on 2nd fl. (24 hours) ... more   less 

Additional Information about The Phoenix Hotel Bangkok

Address: 88 Ladkrabang Soi 7, Ladkrabang Road | Ladkrabang, Bangkok 10520, Thailand
Location: Thailand > Bangkok
Price Range: $19 - $27 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Phoenix Hotel Bangkok 3*
Number of rooms: 67
Reservation Options:
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Hotel Style:
#5 Best Value Hotel in Bangkok
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