Just the worst experience of my life in a hotel. I have been in plenty of different hotels categories (from 5 stars hotels to hostels) and I have never been treated like in this hotel. We have stayed for 5 nights, and when we checked out at 6 am (16/11), the girl on the reception (that also was the one who checked us in when we arrived and also treated us unprofessionaly) told us that we have to pay for a towel that my girlfriend dirted with a little bit of eyeliner when she cleans her eyes AFTER cleaning first with the makeup remover. We told her this and also that when you wash it, it will get clean and she answered shouting to clean it by ourselves or to pay. All of this with our taxi waiting in the street and the time to arrive to the airport running. I want to add that the towels were old and broken with holes and we never complained. We have to ask for shampoo and gel shower everyday too. But the worst part is just this reception girl, talking disrespectfully and unprofessionaly and she didnt let us go if we don't pay for an old towel that they didn't clear properly. At the end, tired of her talking I told her to call to the supervisor and she answered that wasn't possible and then she let us go. The time and energy that we spent and the bad vibes that we felt when we arrived and when we left weren't expected from a 4 stars hotel where we decided to spend our relaxing last days in Tailand, after paying 5.800 baths. I can't understand how a rude person like her is working in a hotel with this category or in any customers service, unbelievable.…
Worn out interior need renovation. Not satisfactory atmosphere for this price range. 200m to nearest BTS exit. Staff follow regulations to let you check in not before the announced time. Basic gym equipment/basic pool area - nothing in this hotel makes you coming back.
Room was clean and spacious, provided all necessary amenities. Staff was great but not available at the lobby at all time. The location was excellent, just a few steps to BTS station, very convenient for anyone who would like to travel but skytrain. Very reasonable price.
good location, close to sky train and both airports can be reached easily; the rooms are ok, getting a little worn but still clean and functional; the Asian breakfast is good; the staff seems bored by its tasks and is not really helpful besides performing their standard tasks;
The most terrible business hotel i stayed. No service and expensive!! Rude assistant manager, cats, who is not willing to help at all! Room is terrible, and unless you asked for amenities, they never provide despite in the room.
We're mature backpackers and booked here based on its location and easy access to public transport system. This is an old hotel kept in decent condition. Double room nice size, king bed, spacious shower in bathroom. Front desk check in/out service on par with hotel. Good WiFi. Did not have breakfast so cannot comment on that. Where it looses stars is; WiFi cuts out each day, room card has to be updated each time you return if you're out all day, TV is in local language and can be tuned to English by in-house staff but they don't want to do it so make up excuses. Any issues you have with reservations, room, etc are hard work to resolve as they don't have that deeper level of customer service.
Family visit in Bangkok, perfect hotel for this occasion, The hotel is very well located near by BTS station and Victoria Monument place by walk, Price wise very affordable, Don't forget your swimming suit , very relaxing pool.
Only a minute's walk away from BTS Skytrain Sanam Pao station. Very quiet, has a swimming pool and free internet is decent. The doubles room is 2 separate beds placed side to side but the position could not be fixed in place so it's hard for a couple to sleep comfortably together since the bed will move around. If you are looking to add a bed this is something to look out for. Breakfast is decent but nothing too special. There is also a 7-11 right outside the hotel on the way to the station, and some nice restaurant/bars nearby as well. Anyways pretty good bang for the buck, highly recommended!
Location of the hotel just few minutes away from Sanam Pao BTS Station,there is a 7-11 and post office nearby.The room is clean and sanitary.It woould be better if the TV channel with more selection and good signal~will choose this hotel again for my next Bangkok trip!
We stayed here a few years back whe it was All Seasons and didn't like the fact how the room types were advertized. But remembered it was a good location and it was a good deal, we chose to stay again for a couple of nights as a transit hotel. Just set your expectatation realistic, this hotel will be great. Inexpensive, small but well kept comfortable rooms, great location to the either airports, and the breakfast is pretty good for the price. We used it a few times already as a transit hotel and will use it more for sure. In fact, we booked three more nights in September and October.