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Chatrium Hotel Riverside Bangkok

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28 Charoenkrung Soi 70 Wat Phraya Krai, Bang Kho Laem, Bangkok 10120 Thailand
7 people are viewing this hotel
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Traveler (9545)
Room & Suite (1977)
Pool & Beach (923)
What is Travelers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travelers and are ranked in the top 1% of properties worldwide.
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 12/16/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Chatrium Hotel Riverside Bangkok
Updated 12/16/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#31 of 1,503 hotels in Bangkok
Location
4.4
Cleanliness
4.6
Service
4.6
Value
4.6
2022 Travelers' Choice Best of the Best
Chatrium Hotel Riverside Bangkok is our multiple award-winning 5-star hotel situated by the legendary Chao Phraya River, offering unparalleled and truly breathtaking views. Unwind in superiorly spacious guestrooms, each with river or cityscape views from the comfort of your bed or private balcony. Drink and dine at any of our six restaurants and bars, including spectacular buffets and Chinese cuisine. Work off the calories in our Fitness Center, relax by the infinity pool and when business calls, hold meetings in the function rooms or grand events in the Chatrium Ballroom. Chatrium is born from a passion to deliver uncompromising, warm service and an authentic destination experience. It is something we spread across all of our properties to ensure a remarkable experience that’s genuine, personal and reliable,wherever you decide to stay with us.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Evening entertainment
Kids stay free
Babysitting
Valet parking
Wifi
Pool / beach towels
Infinity pool
Pool with view
Outdoor pool
Fitness / spa locker rooms
Fitness classes
Personal trainer
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Kid-friendly buffet
Special diet menus
Poolside bar
Children's playground
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids pool
Airport transportation
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Rooftop terrace
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Executive lounge access
Gift shop
Newspaper
Non-smoking hotel
Sun deck
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Additional bathroom
Desk
Coffee / tea maker
Cable / satellite TV
Bidet
Bathrobes
Dining area
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Kitchenette
Microwave
Minibar
Refrigerator
Electric kettle
Flatscreen TV
On-demand movies
Radio
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Pool view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Value
River View
Languages Spoken
English, Chinese, German, Japanese and 1 more

Location

Full view
83Good for walkers
Grade: 83 out of 100
35Restaurantswithin 0.3 miles
7Attractionswithin 0.3 miles
11480Reviews383Q+A100Room tips
Traveler rating
  • 8,386
  • 2,518
  • 436
  • 87
  • 53
Time of year
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Popular mentions
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Most Recent
Stacy Y wrote a review Aug 10
Irvine, California130 contributions70 helpful votes
We love our room here. The view and the space of the room are great. The breakfast is good, definitely better tgan Banyan Tree Krabi. Hower the service needs to improve. We had to call 3 times to change the broken body wash bottle. It was not changed till the second night of our stay. Our cousin has to make several calls to get towels and same for is. The frequency of boat schedule to Iconsiam needs to be increased. Would we stay again? probably
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Daniel Kerr, General Manager at Chatrium Hotel Riverside Bangkok
Responded yesterday
Hello Stacy Thank you very much for coming to visit us. It's great to hear many positives from your visit, and thank you for the kind comments towards our breakfast. I am sorry the service from our housekeeping team was not at the standard we expect. I will further work with the team to ensure we are quickly acting to provide our guests with requested items, and my apologies for this impacting your stay. We will be further increasing the boat schedule in September, and I am confident next time you stay everything will be perfect. Thank you again for the helpful and constructive feedback. and have a great day. Daniel General Manager
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Theguinnesses wrote a review Aug 4
3 contributions3 helpful votes
We stayed at Chatrium Riverside for 3 nights following a Samui trip and were very impressed. We are a family of four (2 teenage children) and we had a 2 bedroom suite with balcony and Riverside views. The staff and service were top quality, and the breakfast and room service also excellent. Facilities were also generally great, although "The Curve" club experience was surprisingly underwhelming, with attendees being crammed into a very small area....we tried it twice and on the second visit decided to go outside the hotel for drinks. I understand that this (limited club facilities) is a temporary arrangement, so might not be an issue for long. The other area where the hotel can improve is to keep the pool bar open until late (not close at 8pm), failing which there is nowhere to really relax with a drink until late in the evening if you don't want to go out. Another area to improve is the drinking water. The hotel should have a filtered water refilling station accessible to guests, who do not want to continue to buy plastic bottles (which litter the entire country from what we could see!). Chatrium could make one small contribution to the litter problem in Thailand if they provided such a facility. Apart from those two observations, a very fine hotel.
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Daniel Kerr, General Manager at Chatrium Hotel Riverside Bangkok
Responded 3 days ago
Greetings from the riverside!! Thank you very much for the feedback, and for bringing the family to stay with us. I appreciate you sharing both areas where we have excelled, as well as some of the areas where we can focus to improve for our future guests. We are currently planning a number of projects relating to your feedback. and these include a move of the Club Lounge to a larger space, as well as new food & beverage offerings at the 36th floor of the hotel. This will provide some great options for a drink in the later evening. We are also in the process of changing our water offering to better help the environment. In the coming weeks this will be announced, and it is great to hear our guests are focused on reduction of waste and plastic in this beautiful country. Thank you again for the feedback. I am happy you enjoyed your time by the river and we hope to see you again soon. Have a great day. Daniel General Manager
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allen1968 wrote a review Aug 4
Exeter, United Kingdom15 contributions1 helpful vote
This was our first visit to Bangkok and what a great hotel this turned out to be. Really clean, service was excellent and food in the restaurant was superb with a really good selection. Have to say thank you to Mr Chatmongkol who helped us on arrival, sorted out an issue with the room and always made us very welcome. We had a riverside view room and the views across the river and Bangkok skyline were fantastic. Location was great and we loved the nearby Night Market.
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Date of stay: July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Daniel Kerr, General Manager at Chatrium Hotel Riverside Bangkok
Responded 3 days ago
Hello Allen Welcome to Bangkok!! Thank you so much for making Chatrium Riverside part of your first visit to this fine city, and I am very happy to read the great comments from your stay. I will be sure to share your comments with the team, and we hope you will return to see us again next time you travel to Thailand. Have a great day. Daniel General Manager
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Karen W wrote a review Aug 3
52 contributions21 helpful votes
I loved the Chatrium Hotel and am struggling to think of any negative points to raise. We stayed in a 2 bedroom, city view suite which was huge and great for my family. Having a kitchenette which large fridge was useful and a nice balcony too. The buffet breakfast was excellent. We did have to sit in the bar area on one morning as it was busy but the staff were still attentive. We didn't eat in the the restaurant but the pool area was great and the cocktails delicious! The staff overall were efficient and friendly. We went to Asiatique for a few meals which is a 15-20 minute walk way or a short ride in a taxi/tuk tuk (quickly arranged by reception). The hotel river boat is a lovely touch to link to the BTS, our main means of getting around. Having a 7 Eleven and a Starbucks on sight was a bonus too. If I come back to Bangkok, I will definitely return here.
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Date of stay: July 2022
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Daniel Kerr, General Manager at Chatrium Hotel Riverside Bangkok
Responded 1 week ago
Hello Karen Wow, thank you so much for the incredible and kind feedback. We really appreciate you taking the time to share your experience, and for bringing the family to stay. I will certainly share your comments with the team, and we look forward to seeing you and the family again next time. Thank you again, and have a great day. Daniel General Manager
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Andy D wrote a review Aug 2
Merseyside, United Kingdom30 contributions55 helpful votes
We stayed at the Chatrium for a few days before going to Phuket, this hotel is an absolute gem. The hotel was spotlessly clean and the staff were brilliant, so helpful. We had a 2 bedroom suite overlooking the river which had fantastic views. also after a long day in Bangkok, the hotel pool was a great place to cool off and relax. We only had breakfast in the hotel but it was so varied and wonderfully cooked. After breakfast you could take the hotels private boat down the river to connect to other boats or trains. I would recommend this hotel for anybody looking for a peaceful sanctuary in Bangkok but close enough to explore all the sights
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Date of stay: July 2022
Rooms
Location
Service
Room Tip: Hight floor with river views
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Daniel Kerr, General Manager at Chatrium Hotel Riverside Bangkok
Responded 1 week ago
Hello Andy Greetings from the riverside! Thank you so much for bringing the family to stay with us, and it's fantastic to hear our 2 bedroom suite was the perfect choice for you. I really appreciate the kind words towards the team, and thank you especially for the recommendation to other travelers. We look forward to seeing you again next time, and have a great day. Daniel General Manager
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Eric D wrote a review Aug 1
Norway25 contributions3 helpful votes
We have stayed here several times before so know what to expect Good location nice pool and great service (especially Pranpeeya at River Waves) Stayed in 2 bed river view suite and feels like they have been refurbished since last time Club lounge is nice for afternoon tea or canapés and drinks Great selection of Thai and western food available
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Date of stay: August 2022Trip type: Traveled with family
Room Tip: Choose upper floors with river view
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Daniel Kerr, General Manager at Chatrium Hotel Riverside Bangkok
Responded 1 week ago
Hello Eric Thank you very much for coming back to stay with us again. I am happy you had another good visit, and thank you very much for the kind comments towards the team. I am happy the food & beverage offering was appealing, and I will certainly share your comments with the team. We hope to see you again soon, and have a great day. Daniel General Manager
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williammT923LV wrote a review Jul 2022
Bangkok11 contributions9 helpful votes
Location is so convenient to the BTS and all the river tours at Saphan Taxin. The rooms are huge and very comfortable. Excellent bedding and pillows. Food and beverage very high quality and reasonable priced. The lobby lounge is a great place to meet for breakfast and lunch and the food is very good. It really is the best property on the river and I've stayed at the Marriott, Avani, Sheraton, Mandarin Oriental, The SIAM, and the Shangrii-la in pevious trips over the decades. I spend about 2-4 days at the Chatirum RIverside hotel every month on business and never disappointed.
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Date of stay: July 2022
Value
Service
Sleep Quality
Trip type: Traveled on business
Room Tip: Riverview room, upper floors. ON the 4 Seasons side, you can see any firework displays as they...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Daniel Kerr, General Manager at Chatrium Hotel Riverside Bangkok
Responded 1 week ago
Hello William Firstly, thank you so much for the continued support of Chatrium Riverside. It's wonderful we have such great guests, and I really appreciate you taking the time to share your experience with the Tripadvisor community. I will certainly share your comments with the team, and we look forward to seeing you again soon. Thank you again, and have a great day. Daniel General Manager
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Lilly H wrote a review Jul 2022
1 contribution
I have stayed in Chatrium Riverside on 27 July. The hotel arranged me in very very nice room with wonderful view. One thing I'm very impressed and have to mention Khun Mantana and Khun Sudarat when i have arrived to check in they were very very kind, politely and helpful at the front office with caring real fast check in. Wonderful.. Breakfast also excellent and all staffs great service. I really love to back stay here again. I'm sure going inform to come to stay here, at Chatrium and I will back again soon too. Onintara SubUdomtham
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Date of stay: July 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Daniel Kerr, General Manager at Chatrium Hotel Riverside Bangkok
Responded 2 weeks ago
Hello Khun Onintara Thank you very much for coming to stay, and for taking the time to share your experience and recognize the great work of Khun Mantana and Khun Sudarat. We are very lucky to have such a wonderful group of people. and I will certainly share your comments with them. We look forward to seeing you again soon, and have a lovely day. Daniel General Manager
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Jw1811 wrote a review Jul 2022
United Kingdom22 contributions19 helpful votes
This hotel has the potential to be truly excellent as the facilities and bedrooms are lovely. However, a number of small things let it down. As follows…. 1. The service at breakfast is extremely slow. We had to ask several times for our drinks and they arrived 20 minutes after asking. 2. Club lounge. This is a great idea in principle and the food selection is really good. However, on several visits there was a lack of seating so we were asked to sit downstairs away from the lounge and away from the service. It was then difficult to get drinks and at afternoon tea the hot drinks arrived cold. 3. Showers. We had two two bedroom apartments, which were lovely. However, in both apartments we had problems with the showers, in one room the shower seal was broken and so the bathroom flooded and in the other you could only run one shower at a time as the other shower would stop working. 4. In one of the rooms the main light switch was stuck and wouldn’t switch off so the only way to switch off the light was by using the master switch which the left the whole suite in darkness. Overall we enjoyed our stay but due to the issues listed above I wouldn’t pass the hotel as 5 star as the general level of service needs to be greatly improved.
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Date of stay: July 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Daniel Kerr, General Manager at Chatrium Hotel Riverside Bangkok
Responded 2 weeks ago
Greetings from the riverside! Thank you very much for coming to stay with us, and for sharing your feedback on how we are able to improve our guest experience. I have shared your review with the team and we will use this as an opportunity to adjust our offering to better cater for our guests. We hope you will return, and I am happy your overall experience was an enjoyable one. Have a great day. Daniel General Manager
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M and M wrote a review Jul 2022
Bangkok, Thailand18 contributions
ประทับใจในบริการของพนักงาน สุภาพ เป็นมิตรมาก โดยเฉพาะ breakfast พนักงานทุกคนน่ารัก โดยเฉพาะคุณระวีวรรณ, คุณแกรมม่าพนักงานทุกท่านทำงาน professional and lounge access ขอชมเชยในการบริการ ที่เป็นมิตร และ ใส่ใจ ลูกค้า คอยมาสอบถามเครื่องดื่มตลอด โดยเฉพาะคุณกัณธิมาน้องน่ารักมากๆคะ. ส่วนอาหารเช้า มีให้เลือกมากมาย ที่นั่งเพียงพอกับลูกค้า แต่ lounge access ที่นั่งค่อนข้างจำกัด และไม่พอเพียง กับลูกค้า ต้องยืนรอ เก้าอี้นั่ง รู้สึกไม่ผ่อนคลาย จริงๆแล้วlounge สมควรเป็นที่นั่งคุย ผ่อนคลายกับ อาหารและเครื่องดื่ม ต้อง ยืนรอ เก้าอี้ เหมือนลิงชิงบอลกันเลยทีเดียวควรปรับปรุงอย่างเร่งด่วนคะ. ส่วนเครื่องดื่ม และอาหาร ดีมากๆ เลยคะ ห้องพัก วิวสวยงามมากคะ สะอาดสะอ้าน แม่บ้าน น่ารัก สะอาดทุกซอก ทุกมุม มี soft drink complimentary ให้ set นึง ตอนเข้าพัก แต่ ไม่มี เครื่องซักผ้า ในอนาคตจะดีมาก ถ้ามีเครื่องซักผ้าในห้อง ห้องพักเป็นรูปแบบ เหมือน service apartment มีครัว แต่ไม่มีเครื่องซักผ้า Gym เครื่องเล่น ค่อนข้างเก่า ควรจะ improve คะ แต่ก้อ พอเล่นได้บางชิ้น ถึงแม้จะเก่า แต่ยังพอใช้ได้ ห้องsouna ดีเยี่ยมคะ ห้องน้ำ สะอาดมาก ในGym Pool สวยมากคะ แต่ไม่มีห้องน้ำให้ใช้ต้อง ลงลิฟต์ไปเข้าที่gym.ส่วน Concierge บริการดีมาก สุภาพและ professional โดยเฉพาะคุณกฤศนะ สุขภาพ และ บริการดีคะ ส่วน security น่ารัก เจอทีไร คุณลุงทักทายเป็นกันเองทุกครั้งเลยคะ. Front office ดูยุ่งมากๆ แต่เมื่อไหร่ ที่ไปขอความช่วยเหลือ ได้รับบริการน่ารักตลอดเลยคะ ทุกท่านสุภาพ professional. ขอบคุณทุกท่าน ที่ให้บริการเสมอบ้านเลยคะ feel like home 🙏🙏😊😊❤️❤️
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Date of stay: July 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Daniel Kerr, General Manager at Chatrium Hotel Riverside Bangkok
Responded 2 weeks ago
Greetings from the riverside! Thank you so much for coming to stay with us, and for sharing your experience with the Tripadvisor community. It's wonderful to read so many positives from your time with us, and thank you especially for the kind words towards all the team. I will certainly share your feedback with them, and I am very lucky to be able to work with such a wonderful group of people. I also appreciate your comments for areas where we can improve. The lounge is something we are in the process of adjusting, with additional seating already implemented as of yesterday. Over the next weeks we will be making further improvements, so I am sure next time you visit everything will be perfect. Thank you again for your kind review, and we hope to see you soon. Have a great day. Daniel General Manager
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PRICE RANGE
$106 - $165 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
chatrium hotel bangkok, bangkok chatrium hotel
LOCATION
ThailandBangkokWat Phraya Krai / Riverside / Bang Kho Laem
NUMBER OF ROOMS
320
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Frequently Asked Questions about Chatrium Hotel Riverside Bangkok
Which popular attractions are close to Chatrium Hotel Riverside Bangkok?
Nearby attractions include Embassy Suit Gallery Bangkok Tailor (0.1 miles), La Moda Tailors (0.02 miles), and Calypso Cabaret (0.2 miles).
What are some of the property amenities at Chatrium Hotel Riverside Bangkok?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Chatrium Hotel Riverside Bangkok?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at Chatrium Hotel Riverside Bangkok?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Chatrium Hotel Riverside Bangkok?
Yes, free parking, secured parking, and valet parking are available to guests.
What are some restaurants close to Chatrium Hotel Riverside Bangkok?
Conveniently located restaurants include Kurissara Thai Cuisine, Silver Waves Chinese Restaurant, and River Barge Restaurant.
Are there opportunities to exercise at Chatrium Hotel Riverside Bangkok?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Chatrium Hotel Riverside Bangkok have airport transportation?
Yes, Chatrium Hotel Riverside Bangkok offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Chatrium Hotel Riverside Bangkok?
Yes, dry cleaning and laundry service are offered to guests.
Does Chatrium Hotel Riverside Bangkok offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Chatrium Hotel Riverside Bangkok?
The staff speaks multiple languages, including English, German, Chinese, Japanese, and Thai.