Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
SureStay Plus By Best Western Sukhumvit 2 is a modern midscale hotel conveniently located in downtown Bangkok. Located in the very heart of the Thai capital, within walking distance of the city’s main business and entertainment districts, SureStay Plus by Best Western Sukhumvit 2 will feature 85 comfortable, contemporary rooms and all guests will be offered in-room Wi-Fi.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Languages Spoken
English, Thai
Location
89 Sukhumvit Road, Soi 2 Khlong Toey, Bangkok 10110 Thailand
Name/address in local language
SureStay Plus Hotel by Best Western Sukhumvit 2
397 reviews
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Stayed 3 nights at the Sure Stay Plus Sukhumvit 2. The hotel is located in between 2 BTS stations (Ploenchit and Nana) but to Ploenchit is slightly nearer than the other stations. It is about 6-8 mins walk from the hotel, and if you do not wish to walk, I am pleased to advise that the hotel provides buggy transfer on demand 24/7 to the end of the road, which is not too far from the Ploenchit Station.
I am a BWR Loyalty Member, wrote to them prior to request for slightly early check in, even after past 12pm, the room was not ready. I arrived at 9.30am, and saw many customers have already checked out, at the very most they need an hour to clean the room! I understand the standard check in time is 2pm that's why I bother to write in to the hotel prior.
The hotel room is very basic and it is a little bit dated as it has been around 8 years since it was opened. Nonetheless it is clean, extremely spacious and it is comfortable enough. The shower is working well, so as the wash basin and the Air Condition.
The highlight of the property is the Pool Deck and the Pool Bar. The pool is sizeable and you are able to swim laps. There are about 18 sun loungers given that this is a small property. The drinks and finger food at the Pool Bar are competitively priced. You can have nice view over some of the skyscrapers during the night fall.
The breakfast is disappointing. The food is tasteless especially the Fried Rice and the Pad Thai … also they did not use the “Burner” so the food is cold. The replenishing of food is also very slow, since they do not have a lot of options hence they should prepare the food in advance.
With this price point, there are many other hotel options actually. The 2 gentlemen who drives the buggy (Khun Mit and the other one I can’t remember his name), they are super friendly and approachable. Kudos to both of them. They are perhaps the saving grace for the property.
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Date of stay: October 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Suphakorn Thaenthanaphat, เจ้าของธุรกิจ at SureStay Plus Hotel by Best Western Sukhumvit 2
Responded Nov 5, 2024
Dear mav68, Thank you for your honest feedback on your recent stay and we're saddened to fall short of your expectation in some aspects. Please accept our sincerest apology for the unpleasant experiences you encountered. Please be assured that your review would be shared among the team for better improvement on some constructive feedback. We hope to have the opportunity of serving you again in future and look forward to being able to create a memorable experience for you. Best regards, Chanakarn N. Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Liked: Wonderful cozy hotel, hospitable staff, spacious room, large and very comfortable bed, parking, cool rooftop pool. The pool is large with palm trees and a bar, pleasant music, you can sit by the pool in the evening - it perfectly replaced the lack of sea in Bangkok. I liked the location of the block itself: although the hotel is in the center, very close to the main street, it is located in a quiet side street, in the evening you can go for a walk, everything is nearby, including shopping centers and even a walking street, for those who are interested - in general, you feel like you are in Thailand. There is something to compare with, we have stayed in other hotels of a similar price category and the room there is not too big, the pool is not small and the location, although 2 blocks away, is already in the Arab quarter, which was a little confusing. We were convinced that the hotel was the best for the given price. We will definitely stay again and recommend it.
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Date of stay: September 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel’s location is ideal being only a 5 minute walk to Nana BTS with lots of bars, restaurants and nightlife all close by. As the hotel is situated a couple of minutes walk back from the main road it was very quiet with very little traffic noise. Also 10 mins walk from the hotel is Benchakitti park which is ideal for a late afternoon walk and you can also connect over to Lumpini park via the raised walkway. The room itself was spacious, clean with daily housekeeping and the bed was very comfortable. The staff are all very friendly and make you feel welcome. Breakfast wasn’t included on my booking but was 250 Baht and was only ok. There’s a cook on hand for cooked eggs and a basic selection of fruits, cereals etc. The only negative was that WiFi worked well for a single device, but wouldn’t allow multiple devices to simultaneously connect, requiring you to log out and log back in. Overall I had a pleasant stay and would definitely return.
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Date of stay: November 2023Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Suphakorn Thaenthanaphat, เจ้าของธุรกิจ at SureStay Plus Hotel by Best Western Sukhumvit 2
Responded Nov 14, 2023
Dear JohnP72, On behalf of the management team, we were appreciated hearing all of the good compliments from a recent stay with us. That we will pass to all staff for the encouragement and improve the good service. We waiting for a warm welcoming back in the future booking. Sincerely yours, Chanakarn Assistant Front Office Manager
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The hotel is not bad, it has a pool on the top floor and the rooms are not bad either. There is a gentleman at the reception helping, quite friendly. Regarding the location, it must be taken into account that the street behind the hotel is full of ladies who offer their company in exchange for money… I think this should be taken into account. The nightmare came the first morning, when we got up at 6 in the morning to have breakfast since they were picking us up from the hotel at 6:30 for an excursion. Well, the power went out, we had to have breakfast in the dark, we couldn't have coffee, our bread was cold, they couldn't make an omelet or eggs... in addition to having to be in the dark in a hotel room. The worst thing was that all the waitresses who were there were laughing and joking while everything was happening, none of them came to the table to apologize for what was happening... However, they did come to our table to tell us that we had to pay for breakfast, 500 baht per couple. I told him that I didn't think it was fair that we had to pay the same amount since we hadn't been able to enjoy what had been the breakfast buffet he was selling... the waitresses left. Upon arriving at the reception when we left the restaurant, the worker whose name was AOMZ at that time, told me that I had to pay for the full breakfast since it had only been an emergency, she did not apologize to us for what happened either. Furthermore, her attitude was not correct to be in front of the public. She clearly did not know how to deal with clients. She was very rude, so much so that a colleague who was there had to hold her back and she went into a room at the reception. It was very degrading for us. However, the boy who was there apologized for what happened and, most importantly, stopped his colleague from providing such unpleasant treatment to his clients.
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Date of stay: July 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel was maintained well. Location wise at quiet area. Room inspections need to be consistent at the time of check-in (first impression) to avoid dead bulbs, locked safe or hot water issues (but when reported on these issues then it was dealt well after writing a note to the manager or so but never acknowledged neither apologized which takes away the emotional intelligence towards a customer; guess management or owner can work on some further trainings on that area towards such senior employees). Limited timing for outlets (until 22:00), so need to order before that if you want anything (kind of takes away the holiday feeling) or else then have to locate another restaurant or food store nearby (nothing is that close, if considering the option),
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Date of stay: November 2023Trip type: Traveled with friends
Room Tip:Please order before 22:00 if you want to have food or drinks at the hotel
Shower gel (small in...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Suphakorn Thaenthanaphat, เจ้าของธุรกิจ at SureStay Plus Hotel by Best Western Sukhumvit 2
Responded Nov 13, 2023
Dear Epirahs, On behalf of the management team, we were appreciated hearing all of the good compliments from a recent stay with us. That we will pass to all staff for the encouragement and improve the good service. We waiting for a warm welcoming back in the future booking. Sincerely yours, Chanakarn Assistant Front Office Manager
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Located a few hundred metres down Soi 2 off the main Sukumvit,a ten minute walk either way to BTS Ploenchit or Nana is the solid midrange Best Western Surestay.
Reception staff pleasant with nice breakfast area plus a rooftop pool and adequate gym.
The rooms are large and comfortable but with a limited view and a slightly dark.Adequate bathroom.
Overall no complaints.
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Date of stay: January 2025Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Suphakorn Thaenthanaphat, เจ้าของธุรกิจ at SureStay Plus Hotel by Best Western Sukhumvit 2
Responded 1 week ago
Dear Ystradyfodwg, On behalf of the management team, we were appreciated hearing all of the good compliments from a recent stay with us. That we will pass to all staff for the encouragement and improve the good service. We waiting for a warm welcoming back in the future booking. Kind regards, Chanakarn Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I loved this hotel, everything. Spacious and comfortable rooms, very comfortable beds, very kind and friendly staff, excellent wifi. A slight disappointment for the breakfast which I found, for my taste, a little poor but in any case the quality of the products offered was excellent. The value for money of this hotel is very high: for what you pay, the services and comforts offered are excellent. The location is also excellent: it is located in Sukhumvit, there are two Sky train stops less than 500 meters away. The area is full of restaurants offering cuisines from all over the world.
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Review collected in partnership with Best Western
Date of stay: August 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We laid over in Bangkok before carrying on our travels in Thailand, and stayed in the Superior King Room. The room was clean and had all the amenities needed for a one night stay. The roof and pool terrace was a lovely spot for a sunset drink and we really liked this! Breakfast was good with a range of food and drinks options to choose from in the buffet. The location is great and allows easy access to the BTS Sky Train and is walkable to many shops and restaurants.
My only complaint is that we experienced shocking wifi in our room. We weren't able to access anything on our phones or laptops (as we had not purchased SIM cards at this stage), and had to do so in the lobby where the wifi worked.
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Suphakorn Thaenthanaphat, เจ้าของธุรกิจ at SureStay Plus Hotel by Best Western Sukhumvit 2
Responded Apr 8, 2024
Dear lilysB745EK, Thank you for your honest feedback on your recent stay and we're saddened to fall short of your expectation in some aspects. Please accept our sincerest apology for the unpleasant experiences you encountered. Please be assured that your review would be shared among the team for better improvement on some constructive feedback. We hope to have the opportunity of serving you again in future and look forward to being able to create a memorable experience for you. Best regards, Chanakarn N. Assistant Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Close to red light district, Siam shopping centre and a 10 minute walk to train station. But can get buses from the end of the road that takes you straight to Wat Pho or Koa San Road which took approx 40 minutes.
Rooms were average, large comfortable bedding was like sleeping on a cloud. A mini bar with beers or fizzy drinks that are charged. My shower head broke but was fixed as soon as highlighted to them. Few dents & scuffs in room on walls. And really bad to not have a kettle and coffee sachets/tea bags like other hotels (i love a coffee in bed when I wake up).
Breakfast was very good though with so much on offer like fruit, yogurts, pastries, fresh eggs made how you like.
Sky bar & roof pool were cool with great views.
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Date of stay: November 2023Trip type: Traveled solo
Room Tip:Google maps took down the wrong street & some taxis struggle to find the hotel.
Use the buses...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Suphakorn Thaenthanaphat, เจ้าของธุรกิจ at SureStay Plus Hotel by Best Western Sukhumvit 2
Responded Feb 23, 2024
Dear Kelly R, Thank you for taking the time to review on TripAdvisor. We were delighted that you enjoyed your stay with us and that you were particularly pleased by the hospitality and genuine service from our team. Your encouraging compliments are certainly appreciated and have been passed on to our team who were thrilled to learn about you great experience and appreciative comments. We hope that we will have an opportunity to welcome you back to SureStay Plus by Best Western Sukhumvit 2. Sincerely, Chanakarn Assistant Front Office Manager
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The hotel is well located. Nana is accessible on foot. The Ploen chit metro station is a 10-minute walk away. An electric tuk tuk is available to drop off on the main street. The rooms are clean, the bathrooms are large and clean. The staff is very friendly and welcoming. The rooftop pool is clean. Tiles are loose and maintenance is required. The view from the swimming pool is very pretty. The breakfast is very complete, there are sweet and savory options with a fairly wide choice. Only the coffee is not good. During our first stay we were disturbed by the noise in the corridors, the disrespectful people, the cleaning ladies and the security... this was resolved during our second visit where everything was perfect. We could come back because the value for money is very good.
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Date of stay: December 2023Trip type: Traveled as a couple
Room Tip:Demander une chambre au calme loin des ascenseurs
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
There are more places to choose from in the Bangkok area.
PRICE RANGE
$62 - $86 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
SureStay Plus Hotel
LOCATION
ThailandBangkokSukhumvit / Khlong Toei / Nana
NUMBER OF ROOMS
85
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Are there any historical sites close to SureStay Plus Hotel by Best Western Sukhumvit 2?
Many travelers enjoy visiting The Grand Palace (4.2 miles), The Chakri Group (Phra Thinang Chakri Maha Prasat) (4.2 miles), and Phra Sumen Fort (4.3 miles).