Good room but in a sinister street. The pool is awesome and the hotel deserves a better cleaning ( I rent a room 4 nights with the same dust on thé table lamp :( ). The team is awesome. Educated, gentle and so cool with little kids.
Sound proofing of the room is basically non existent. You can hear everything, EVERY SINGLE noise outside the door/corridor. Hot water of the shower not working well even after asking the staff to fixed it a few times.
The only reason why I have given 4* is because the shower is a but faulty. It goes from cold water to hot water and to cold water every 30seconds and it is really annoying. Other than that, the staff is nice, they have a nice swimming pool and gym room. Room is clean and quite big as well.
My review is rather negative for the reason that I believe I was given the worst room in the hotel even though the hotel was more than half empty! WHY? My room, on the 2nd floor, right above the reception and also above the Tuk-Tuk service did not even a kettle (when the hotel web site mentioned that it does). It was facing the main road (luckily soi 2 is not very busy, plus it was Sunday, so hardly any traffic). LUCKILY I only booked one night and was eager to move on. The high point of my stay was when I checked out, with all my belongings, hopefully once and for all. ( I have to add the front-desk lady at check-out was nice and arranged for a tuk-tuk service to the main road-- a strech of around 200 meters--).
Great place to stay as per value for money their service for great for families. A bit of everything including the pool etc... Unfortunately, Covid has affected everyone and there are limitations to the breakfast menu and certain services close early but the rest is great.
Friendly and helpful staff. The hotel has all the standard facilities. The location is near to the sky train. There are a skybar, exercise room and the swimming pool on the top floor. I arrived at the hotel quite late and didn't have any clean clothes. They provided me with a cute pajamas in addition to bath robes. I understand that I got a special service but this touched my heart. On top of that, I got a special offer by late checkout before 20:00.I have experience with other hotels that charge a half price by late check out before 18:00, which is a big difference. This hotel worth my money. Recommended.
The room was super clean and luxurious, supplied with all you need such as toiletries (tons of it), hair dryer, vault, clean towels, pair of disposable slippers, etc. You absolutely don’t need to bring anything when you decide to check in at SureStay. Also, I commend the reception for being very prompt in responding to my requests and they also speak fluent English! I highly recommend this hotel!
An older hotel with reasonable rooms. Generally clean and tidy, staff were very good. However the whole process being pickup from the airport, to the hospital for testing, back to the hotel, checking and then recieving my test results and checking out were extremely fast and effiecient. Not sure how it could have been any better to be honest!
Friendly staff , clean and neat , room with city view was perfect. Food at restuarant is so good have detail all of the dishes. I enjoyed my vacation at this hotel and I recommend who solo traveler also family to pick this hotel in sukumvit area.
Hotel was lovely and clean and staff are friendly and nice . We done our test and go here for 5 nights so everything was organised for us transport and tests wise so was easy. Beds were comfy but we didn’t have housekeeping once while we were there which we found strange maybe because it’s a quarantine hotel. The area is ok quiet at night but not far from shopping centres and restaurants but ages away from main attractions. Overall it was good
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