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SureStay Plus Hotel by Best Western Sukhumvit 2

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89 Sukhumvit Road, Soi 2 Khlong Toey, Bangkok 10110 Thailand
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Traveler (225)
Room & Suite (25)
Pool & Beach (21)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

About

#203 of 1,504 hotels in Bangkok
Location
4.4
Cleanliness
4.6
Service
4.6
Value
4.4
Travelers' Choice
SureStay Plus By Best Western Sukhumvit 2 is a modern midscale hotel conveniently located in downtown Bangkok. Located in the very heart of the Thai capital, within walking distance of the city’s main business and entertainment districts, SureStay Plus by Best Western Sukhumvit 2 will feature 85 comfortable, contemporary rooms and all guests will be offered in-room Wi-Fi.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Car hire
Rooftop terrace
24-hour security
Wifi
Pool / beach towels
Rooftop pool
Outdoor pool
Coffee shop
Restaurant
Breakfast buffet
Poolside bar
Rooftop bar
Taxi service
Baggage storage
Concierge
Non-smoking hotel
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Desk
Housekeeping
Room service
Coffee / tea maker
Minibar
Flatscreen TV
Bath / shower
Safe
Seating area
Telephone
Laptop safe
Wake-up service / alarm clock
Refrigerator
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
Languages Spoken
English, Thai
286Reviews22Q+A13Room tips
Traveler rating
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vgasparina wrote a review Aug 1
Paris, France10 contributions4 helpful votes
Good room but in a sinister street. The pool is awesome and the hotel deserves a better cleaning ( I rent a room 4 nights with the same dust on thé table lamp :( ). The team is awesome. Educated, gentle and so cool with little kids.
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Review collected in partnership with Best Western
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Front Office Leader Surestayplus, Owner at SureStay Plus Hotel by Best Western Sukhumvit 2
Responded 1 week ago
Dear Vincent G, Thank you for staying with us and we appreciate your sharing the experience with us. Please accept our sincere apologies for not meeting your expectations. We take your feedback seriously and will review them with our team. We hope to have the opportunity of serving you again in future and look forward to being able to create a memorable experience for you. Best regards, Suthiporn Front Office Leader
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gee662 wrote a review Jul 2022
Singapore, Singapore1 contribution
Sound proofing of the room is basically non existent. You can hear everything, EVERY SINGLE noise outside the door/corridor. Hot water of the shower not working well even after asking the staff to fixed it a few times.
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Review collected in partnership with Best Western
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Front Office Leader Surestayplus, Owner at SureStay Plus Hotel by Best Western Sukhumvit 2
Responded 1 week ago
Dear gee662, Thank you for your honest feedback on your recent stay and we're saddened to fall short of your expectation in some aspects. Please accept our sincerest apology for the unpleasant experiences you encountered. Please be assured that your review would be shared among the team for better improvement on some constructive feedback. We hope to have the opportunity of serving you again in future and look forward to being able to create a memorable experience for you. Best regards, SureStay Plus Sukhumvit 2 Team
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Johnny wrote a review Jul 2022
Hong Kong, China25 contributions5 helpful votes
The only reason why I have given 4* is because the shower is a but faulty. It goes from cold water to hot water and to cold water every 30seconds and it is really annoying. Other than that, the staff is nice, they have a nice swimming pool and gym room. Room is clean and quite big as well.
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Date of stay: June 2022Trip type: Traveled with friends
Room Tip: good value of money
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Front Office Leader Surestayplus, Owner at SureStay Plus Hotel by Best Western Sukhumvit 2
Responded 4 weeks ago
Dear johnny_travelexpert, Thank you for choosing us and sharing your experience, we appreciated on your valuable time and support. We strive to give great and impressive service to all of our guests and it makes us happy to read we exceeded your expectations. We will look into your suggestion about hot water for service improvement. Please accept our sincere apologies on any inconvenience caused. We hope that we will have chance to welcome you back again and recover your impression of the hotel. Kind regards Suthiporn Front Office Leader
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Madjid A wrote a review Jun 2022
Bali, Indonesia156 contributions164 helpful votes
My review is rather negative for the reason that I believe I was given the worst room in the hotel even though the hotel was more than half empty! WHY? My room, on the 2nd floor, right above the reception and also above the Tuk-Tuk service did not even a kettle (when the hotel web site mentioned that it does). It was facing the main road (luckily soi 2 is not very busy, plus it was Sunday, so hardly any traffic). LUCKILY I only booked one night and was eager to move on. The high point of my stay was when I checked out, with all my belongings, hopefully once and for all. ( I have to add the front-desk lady at check-out was nice and arranged for a tuk-tuk service to the main road-- a strech of around 200 meters--).
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Date of stay: June 2022
Value
Service
Sleep Quality
Room Tip: Rooms are adequate but I heard noises from other noises (NOT from the main road).
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Front Office Leader Surestayplus, Owner at SureStay Plus Hotel by Best Western Sukhumvit 2
Responded Jun 25, 2022
Dear Madjid, Thank you for staying with us and we appreciate your sharing the experience with us. Please accept our sincere apologies for not meeting your expectations. We take your feedback seriously and will review them with our team. We hope to have the opportunity of serving you again in future and look forward to being able to create a memorable experience for you. Kind regards, Management Team
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gibranvahidy wrote a review Jun 2022
1 contribution
Great place to stay as per value for money their service for great for families. A bit of everything including the pool etc... Unfortunately, Covid has affected everyone and there are limitations to the breakfast menu and certain services close early but the rest is great.
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Review collected in partnership with Best Western
Date of stay: June 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Front Office Leader Surestayplus, Owner at SureStay Plus Hotel by Best Western Sukhumvit 2
Responded Jun 25, 2022
Dear Gibranvahidy, Thank you very much for your kind feedback on TripAdvisor. It was a pleasure to have you with us in the SureStay Plus Hotel by Best Western Sukhumvit 2 I am pleased to read that you felt comfortable and enjoyed your overall stay. Your compliments are the best motivation for the entire team. We all look forward to welcome you back soon and please do not hesitate to contact us, if you need any assistance prior to your next stay. Kind regards Management Team
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Orathai K wrote a review May 2022
1 contribution3 helpful votes
Friendly and helpful staff. The hotel has all the standard facilities. The location is near to the sky train. There are a skybar, exercise room and the swimming pool on the top floor. I arrived at the hotel quite late and didn't have any clean clothes. They provided me with a cute pajamas in addition to bath robes. I understand that I got a special service but this touched my heart. On top of that, I got a special offer by late checkout before 20:00.I have experience with other hotels that charge a half price by late check out before 18:00, which is a big difference. This hotel worth my money. Recommended.
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Date of stay: May 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from Front Office Leader Surestayplus, Owner at SureStay Plus Hotel by Best Western Sukhumvit 2
Responded Jun 10, 2022
Dear 285orathaik, Thank you very much for taking the time to share this review with us. We are delighted that you were pleased with your recent stay at SureStay Plus Hotel by Best Western Sukhumvit 2 and appreciate your compliments about our hospitality. Your kind compliments have also been shared with the team especially the name you have mentioned who continue to deliver seamless and exemplary experiences for our guests. We certainly look forward to welcoming you back again soon. Sincerely yours, Suthiporn Front Office Leader
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Miguel wrote a review Apr 2022
1 contribution1 helpful vote
The room was super clean and luxurious, supplied with all you need such as toiletries (tons of it), hair dryer, vault, clean towels, pair of disposable slippers, etc. You absolutely don’t need to bring anything when you decide to check in at SureStay. Also, I commend the reception for being very prompt in responding to my requests and they also speak fluent English! I highly recommend this hotel!
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Date of stay: April 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Front Office Leader Surestayplus, Owner at SureStay Plus Hotel by Best Western Sukhumvit 2
Responded Apr 27, 2022
Dear Miguel, Thank you very much for taking the time to share this review with us. We are delighted that you were pleased with your recent stay at SureStay Plus Hotel by Best Western Sukhumvit 2 and appreciate your compliments about our hospitality. Your kind compliments have also been shared with the team especially the name you have mentioned who continue to deliver seamless and exemplary experiences for our guests. We certainly look forward to welcoming you back again soon. Sincerely yours, Suthiporn Front Office Leader
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Craig H wrote a review Mar 2022
2 contributions
An older hotel with reasonable rooms. Generally clean and tidy, staff were very good. However the whole process being pickup from the airport, to the hospital for testing, back to the hotel, checking and then recieving my test results and checking out were extremely fast and effiecient. Not sure how it could have been any better to be honest!
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Review collected in partnership with Best Western
Date of stay: March 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
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Response from Front Office Leader Surestayplus, Owner at SureStay Plus Hotel by Best Western Sukhumvit 2
Responded Apr 27, 2022
Dear L2600IGcraigh, Thank you so much for this glowing review, I am so glad you found us, and that you enjoyed your stay. I look forward to welcoming you back. Sincerely yours, Suthiporn Front Office Leader
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Thanawat T wrote a review Feb 2022
1 contribution1 helpful vote
Friendly staff , clean and neat , room with city view was perfect. Food at restuarant is so good have detail all of the dishes. I enjoyed my vacation at this hotel and I recommend who solo traveler also family to pick this hotel in sukumvit area.
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Date of stay: October 2021Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Front Office Leader Surestayplus, เจ้าของธุรกิจ at SureStay Plus Hotel by Best Western Sukhumvit 2
Responded Feb 23, 2022
Dear Thanawat T, On behalf of the management team, we were appreciated hearing all of the good compliments from a recent stay with us. That we will pass to all staff for the encouragement and improve the good service. We waiting for a warm welcoming back in the future booking. Sincerely yours, Suthiporn Front Office Leader
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Kaitlin M wrote a review Feb 2022
9 contributions1 helpful vote
Hotel was lovely and clean and staff are friendly and nice . We done our test and go here for 5 nights so everything was organised for us transport and tests wise so was easy. Beds were comfy but we didn’t have housekeeping once while we were there which we found strange maybe because it’s a quarantine hotel. The area is ok quiet at night but not far from shopping centres and restaurants but ages away from main attractions. Overall it was good
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Date of stay: February 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Front Office Leader Surestayplus, เจ้าของธุรกิจ at SureStay Plus Hotel by Best Western Sukhumvit 2
Responded Feb 22, 2022
Dear Kaitlin M, On behalf of the management team, we were appreciated hearing all of the good compliments from a recent stay with us. That we will pass to all staff for the encouragement and improve the good service. We waiting for a warm welcoming back in the future booking. Sincerely yours, Suthiporn Front Office Leader
Read more
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PRICE RANGE
$27 - $60 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
SureStay Plus Hotel
LOCATION
ThailandBangkokSukhumvit / Khlong Toei / Nana
NUMBER OF ROOMS
85
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Frequently Asked Questions about SureStay Plus Hotel by Best Western Sukhumvit 2
Which popular attractions are close to SureStay Plus Hotel by Best Western Sukhumvit 2?
Nearby attractions include New Armani Tailor Studio (0.3 miles), Tom's Fashion (0.3 miles), and Empire Tailors (0.2 miles).
What are some of the property amenities at SureStay Plus Hotel by Best Western Sukhumvit 2?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
Which room amenities are available at SureStay Plus Hotel by Best Western Sukhumvit 2?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at SureStay Plus Hotel by Best Western Sukhumvit 2?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at SureStay Plus Hotel by Best Western Sukhumvit 2?
Yes, parking is available to guests.
What are some restaurants close to SureStay Plus Hotel by Best Western Sukhumvit 2?
Conveniently located restaurants include Nami Teppanyaki Steakhouse, BBCO, and Tsu Japanese Restaurant - at the JW Marriott Hotel Bangkok.
Are there opportunities to exercise at SureStay Plus Hotel by Best Western Sukhumvit 2?
Yes, guests have access to a pool and a fitness center during their stay.
Are any cleaning services offered at SureStay Plus Hotel by Best Western Sukhumvit 2?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at SureStay Plus Hotel by Best Western Sukhumvit 2?
The staff speaks multiple languages, including English and Thai.
Are there any historical sites close to SureStay Plus Hotel by Best Western Sukhumvit 2?
Many travelers enjoy visiting The Grand Palace (4.2 miles), The Chakri Group (Phra Thinang Chakri Maha Prasat) (4.2 miles), and Phra Sumen Fort (4.3 miles).
Is SureStay Plus Hotel by Best Western Sukhumvit 2 accessible?
Yes, it offers wheelchair access. For specific inquiries, we recommend calling ahead to confirm.