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The Salil Hotel Sukhumvit 57 - Thonglor

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24 Soi Sukhumvit 57 Klongtan Nua, Bangkok 10110 Thailand
Update from hotel: This property has indicated that they are taking safety precautions against COVID-19.Read more
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Traveler (1474)
Room & Suite (207)
Dining (103)
Travel safe during COVID-19
A note from The Salil Hotel Sukhumvit 57 - Thonglor
Updated 08/05/20

About

#2 of 1,367 hotels in Bangkok
Location
Cleanliness
Service
Value
Imagine a new hotel concept, one founded not merely on providing a place to stay but on the creation of The Concept Living Space in a modern classic with Japonaiserie-inspired design. A hotel that’s more like a private home on the corner of a European street, where guests are welcomed with a refreshing drink and flavorful tidbits as if they were indeed friends in town for a visit or neighbors stopping by. The imagined has been made real. In Bangkok, guests of The Salil, whether in for a weekend getaway or on a long-term stay, settle into a living space that redefines the hotel experience.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Airport transportation
Business Center with Internet Access
Meeting rooms
Parking
Wifi
Pool / beach towels
Rooftop pool
Pool with view
Outdoor pool
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Taxi service
Rooftop terrace
24-hour security
Concierge
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Shoeshine
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Room features
Air conditioning
Desk
Housekeeping
Room service
Kitchenette
Microwave
Cable / satellite TV
Flatscreen TV
Safe
Seating area
Wardrobe / closet
Private bathrooms
Wake-up service / alarm clock
Minibar
Refrigerator
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Boutique
Charming
Languages Spoken
English, Chinese, Thai
2,044Reviews16Q+A34Room tips
Traveler rating
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Popular mentions
Dan Q wrote a review Oct 2020
2 contributions
Mr wilson at the salil hotel is great at looking after all your wishes Am staying at the hotel for my mandatory 14 day quarantine upon my arrival in Thailand and am half way through everything so far is great.
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Date of stay: October 2020Trip type: Traveled solo
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Craig W wrote a review Aug 2020
1 contribution3 helpful votes
ASQ hotel rates are very high. As such I cannot recommend Salil 57 for anyone wishing to choose their ASQ hotel. Staff are very nice. Room is adequate. But food arrangement totally inadequate. Don’t stay here.
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Date of stay: August 2020Trip type: Traveled with friends
4 Helpful votes
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Ben Knight wrote a review Apr 2020
Reading, United Kingdom237 contributions105 helpful votes
There is no doubt that the photos online of this hotel look nice but that's really the only positive about this hotel. The reason the photos look nice is because they are old photos of when the hotel was new and are enhanced to make them look even nicer. Don't get me wrong, the place resembles what you see in the photos except when you get there, it is far more run-down because the management just don't know how to maintain the property to Western standards. I want to be honest with my review to prevent others like us being bitterly disappointed by this place. I can understand why it has had so many positive reviews as we noticed the hotel seemed full of local Chinese tourists who looked like they were enjoying themselves there. However, we are from the UK and were looking for more than just somewhere that would look good in photos, we actually wanted a clean accommodation where the basic amenities were available and worked as this is what we are accustomed to. 4/5 star accommodation to us means good quality comfortable accommodation, not just something that looks good in photos due to the decorator doing a good job when it opened but nothing else more than this. Hence, we couldn't get out of this place fast enough. We paid just over £100 a night and booked the hotel for 3 nights but couldn’t stay more than 1 night. We arrived at around 9pm and found new accommodation straight after breakfast in the morning. For £100 a night, we expected so much more. Once again, if you are after somewhere SOLELY to take photos and are happy to pay a high price for it, this is the perfect place for you. If you are like us and wanted a clean and reasonable accommodation, I would highly recommend to avoid this place for the reasons set out below, all of which I have photo evidence of. -The receptionist when we arrived didn’t seem to speak basic English and couldn’t understand half of what we said, in general she was very rude as well and had an unhelpful attitude as if we were a major inconvenience by booking this hotel. When we called down to report issues with the room, she again was very rude. -The Aircon wasn’t working so they called an engineer to fix it, this took just over an hour so we just had to sit around and wait and couldn’t settle down after a long tiring day because the Aircon filter needed cleaning as we were told by the engineer who sorted it. Surely this is a basic maintenance task that should be done while there aren’t paying guests booked into the room? -There was hair in the bath tub when we arrived, it looked like pubic hair which was disgusting. They sent someone to clean it who just wet a dirty rag and took about 5 seconds to wipe it off. -No provision of milk, tea, or coffee. How can this be a 4/5 star hotel??? -Plug socket in the room didn’t work, come on, this is basic maintenance!!!! -Bulbs/spotlights not working, once again, basic maintenance!!! -The towel had marks on it so was evidently not properly cleaned, this is disgusting and should not be given to paying guests! -The mirror was deteriorating and dirty. -The bathroom blinds were torn at the sides. -There were marks and broken things all around the room, it really needs a good refurbishing. -The wifi was ridiculously slow, barely usable! -There was dust everywhere, literally everywhere. -While having breakfast, there was constant drilling noise from work going on. They were slow to restock items, no napkins were given at the table or at any point and all the staff are just so rude when you ask them anything. I believe this hotel is only staying open due to the Chinese tourists going there, if it opened in London for example, I doubt it would last any longer than a few days. If anyone is reading reviews to try to decide where to stay, I cannot stress enough that this place is only good for taking photos and nothing else, hence why we left as quickly as we could and got a refund for the remainder in order to stay elsewhere. If you visit, be prepared to go to a small hotel packed with local Chinese tourists which is rundown and very poorly maintained for Western standards. We have stayed in hundreds of hotels and Airbnb’s around the world and this is certainly amongst the worst maintained places we have come across. Very poor value for money as it is supposed to be a 4/5 star establishment but doesn’t offer the basics and service is very poor with rude staff who evidently would prefer to be anywhere else. The room was not comfortable because nothing worked and everything was dirty and the breakfast was just about edible, there was really nothing 4 or 5 star about this hotel in my opinion. I am sure there are better places out there so if you want a nice clean place to stay with basic amenities and decent service, please AVOID this hotel and go elswhere.
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Date of stay: November 2019
Value
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8 Helpful votes
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Response from Executive Fairy The Salil Hotel, แผนกบริการทั่วไป / บริการส่วนหน้า at The Salil Hotel Sukhumvit 57 - Thonglor
Responded Apr 12, 2020
Dear Mr. Ben Knight, Thank you very much for your feedback. I must express my sincerest apologies regarding of our hotel does not provide a milk in any of rooms and we have not noticed of the dirty room or even more things as you mentioned after you check in over 1 night that resulting to your disappointments. We appreciate that you bring this to our attention in order for us to investigate as to why such unusual The Salil experience occur. Hotel has been made a compensation back to your account since you made a early check out on 12 November 2019 and hotel also offered limousine to drop off at your next destination as agreement. It is very important for us to consistently provide intuitive exceptional service and I am saddened that this was not what you felt during your stay. Please rest assured that we have took all of this feedback seriously and share internally in order to continue on improving our service standards and facilities for the satisfaction of all our guests. Once again, I appreciate your time in sharing your feedback and I hope this experience will not deter you from staying with us again in the future. Best regards, Wararat Thanasivasub (Toon) Duty Manager
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Journey237603 wrote a review Mar 2020
1 contribution
Immediately on arrival we had a warm welcome from the friendly staff, collected our bags from our taxi and we received a traditional Thai drink while we checked in. Without asking, we were offered a room on a higher floor without asking. When we got to the room it was just like the photos - great design, huge floorspace, option of shower and bath, modern decor. The safe was really easy to use - although it was in a drawer which wouldn't shut properly and because of this the walkway was limited. The location was good - near the Thong Lo sky train station, which is a 5 minute walk away and gives you access to other stations and locations, like the Grand Palace, Khao San Road, etc. There are no significant sights nearby but the train is easy and cheap enough to use. There is a sky bar in the Marriott hotel at the end of the street which has amazing 360 views of the city. Amazing hotel would definitely recommend and stay here again.
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Date of stay: March 2020
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Response from Executive Fairy The Salil Hotel, Guest Services / Front Office at The Salil Hotel Sukhumvit 57 - Thonglor
Responded Mar 25, 2020
Dear Journey237603, Thank you for taking the time to share your review of your recent stay with us here at The Salil Hotel Sukhumvit 57 - Thonglor. We strive to provide exceptional customer service to all of our guests and your kind comments have been passed on to the team to recognize their efforts. We do look forward to having the pleasure of welcome you back with us in hopefully not too distant future. Sincerely, Wararat Thanasivasub (Toon) Duty Manager
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cieloazul305 wrote a review Mar 2020
7 contributions4 helpful votes
During a week-long stay in Bangkok my husband and I were happy to have this hotel as our home base. Tucked away in a busy part of Bangkok, the location is walkable with plenty of restaurants and shops nearby, and it was easy to access public transportation to get to other parts of the city. Rooms are well-equipped (although tv and wifi were spotty at times). My favorite area of the hotel was the secret garden - I had tea service there one evening and had the space all to myself which was lovely. The overall cleanliness and aesthetic made for a pleasant stay.
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Date of stay: February 2020
Location
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Response from Executive Fairy The Salil Hotel, Guest Services / Front Office at The Salil Hotel Sukhumvit 57 - Thonglor
Responded Mar 22, 2020
Dear cieloazl305, Thank you for choosing the The Salil Hotel Sukhumvit 57 - Thonglor as your hotel during your recent visit and for taking the time to provide us with your valuable feedback. We are pleased to learn that you have enjoyed your overall stay with us. Your comments have been shared with the relevant department heads and team members concerned. This valuable feedback allows us to continually monitor and improve both quality of our products and standards of services provided. The team and I look forward to having you back again in a not too distant future. Sincerely, Wararat Thanasivasub (Toon) Duty Manager
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PRICE RANGE
$88 - $186 (Based on Average Rates for a Standard Room)
LOCATION
ThailandBangkokThong Lor & Ekamai / Khlong Tan Nuea / Watthana / Thong Lo
NUMBER OF ROOMS
130
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