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Novotel Bangkok Fenix Silom

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#132 of 826 Hotels in Bangkok
Certificate of Excellence
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1,850 Reviews from our TripAdvisor Community

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Showing 1,201: English reviews
Dubai, Dubai, United Arab Emirates
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed April 20, 2015

Great hotel with all basics ticked off. As member got bed n breakfast for USD 60. Got high floor with nice views of the Si Lom street, upgraded to a bigger room, Easy access to expressway to get to n fro airport in 30 minutes. Si Lom street not very busy at night, much better than Sukhumvit road in comparison... More 

Helpful?
1 Thank Abul M
NovotelSilom, Manager at Novotel Bangkok Fenix Silom, responded to this review

Dear Abul Great to read that you have found value for your money during your stay with us. For tourists and business travellers alike we are in a great location and close to many cultural sites and shopping. We do hope to welcome you back on your return journey to Bangkok. Kind regards Jea Pascal Bernet Hotel Manager jean-pascal.bernet@accor.com More 

Bengaluru (Bangalore), India
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed April 19, 2015

We stayed here only for a night but really wished we could stay more. The view from the room was just amazing. Strongly reminded me of Manhattan/Chicago.. The hotel is very clean and well maintained..rooms are not that big but thats ok as its right in the center of bangkok .. not sure how popular this area is in bangkok... More 

Helpful?
1 Thank Prat861
NovotelSilom, Manager at Novotel Bangkok Fenix Silom, responded to this review

Dear Prat861 Thank you for taking your time and reviewing our property. Very happy to read that you have enjoyed your stay, in particular our clean and well maintained rooms and the great location we have to offer. We hope to welcome you back for a next stay in Bangkok - and do plan enough time in for breakfast as... More 

Paranaque, Philippines
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed April 18, 2015

Being first timers here in Bangkok, this hotel has provided so much comfort and security during our stay. It is very near the BTS, Surasak Station. 5 mins walk. You can also walk to the Silom Area, around 10 mins walk and you are within the happiest place in Bangkok. It is also near convenience stores like Family Mart and... More 

Helpful?
3 Thank Koolas
NovotelSilom, Manager at Novotel Bangkok Fenix Silom, responded to this review

Dear Koolas Thank you for taking your time and telling us about your recent stay at Novotel Bangkok Fenix Silom. The security deposit is a standard procedure in most international hotels and is solely for the convenience of our guests in order to simply sign for the invoice in our restaurant or bar and charge it to the room. Additionally... More 

Milano
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed April 18, 2015 via mobile

Clean hotel, a lot of gay people in hotel but every where in silom area for the event good positivon near silom area and bts station Lot of Service nearby atm Point, market, restaurant... Room is big, Very clean and Service was perfect negative things .. small gym and useless .. there are no machine to train

Helpful?
1 Thank manzetto22
NovotelSilom, Manager at Novotel Bangkok Fenix Silom, responded to this review

Dear Manzetto22 Thank you for telling us about your impression of our hotel. Great to read that you have enjoyed the convenient location to attractions, shopping and night life in Silom. I agree that our Gym is not the largest, however it provides a mix of cardio equipment (treadmill, bike, stepper), weights machine and free weights. Additionally we provide a... More 

Hyderabad, India
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed April 17, 2015 via mobile

Rooms have best view..maintained well as expected out of Novotel hotels. The breakfast has good spread mix of English ando thai cuisine. The Indian restaurant on 3rd floor has some decent Indian culinary in menu for desi food lovers. The housekeeping staff doesn't understand English I guess that could be scope of improvement. otherwise the place is value for money.... More 

Helpful?
1 Thank rayna6633
NovotelSilom, Manager at Novotel Bangkok Fenix Silom, responded to this review

Dear Rayna Many thanks for your comments about your recent stay with us. Very happy to read that you have enjoyed our breakfast spread and the views we have to offer, specially from the higher floors. We are constantly working on improving the English levels of our staff with complimentary classes conducted throughout the year. We will definitely re-emphasize on... More 

Salt Lake City, Utah
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed April 13, 2015

A nice and unassuming hotel. Nice room and a decent price. My only complaint is I couldn't get the room cool enough. I'm not sure they had refrigerated air conditioning, it seemed more like a fan. As Thailand is a hot and humid place good air conditioning is a must.

Review collected in partnership with Novotel Hotels

Helpful?
3 Thank Richard D
NovotelSilom, Manager at Novotel Bangkok Fenix Silom, responded to this review

Dear Richard Thank you for telling us about your recent experience. Happy to read that you have enjoyed your stay and found value for your money. We certainly will have our Engineering team recheck the room you have been staying in as we usually do not get any similar comments. All rooms are individually controlled and easily adjustable according to... More 

Zandvoort, The Netherlands
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed April 13, 2015

I am a frequent user of Accor hotels and in general I am always satisfied. However for my stay in this hotel, I am not able to say I am satisfied or dissatisfied. The hotel is overall fine at Novotel standards. The pool is quite small and with a few sunbeds. The wifi in the room is very slow, no... More 

Helpful?
Thank MitchS1973
NovotelSilom, Manager at Novotel Bangkok Fenix Silom, responded to this review

Dear Mitch Thank you for choosing to stay at Novotel Bangkok Fenix Silom! During peak times when many of our guests log on the internet at the same time, the bandwidth is shared among all users, however still sufficient to check e-mails and browse the internet with 250kb/s. Accor LeClub members are amongst our most valuable guests and get benefits... More 

Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
1 of 5 stars Reviewed April 12, 2015 via mobile

Stayed at this hotel for 2 days. Internet was rubbish. Spoke to reception and they said they would place a router in my room to fix the problem. Of course tbis never happened. Room service awful. Left towels on floor to be changed and when came back to room towels were not fresh and changed. Totally unacceptable for a 4... More 

Helpful?
4 Thank Adam A
NovotelSilom, Manager at Novotel Bangkok Fenix Silom, responded to this review

Dear Adam Thank you for your review here on Tripadvisor. I do apologize for obviously failing on so many points during your stay. I am aware that we cannot change the previous stay anymore, however I certainly would like to prevent such happenings in the future. If you kindly could e-mail me the details of your stay in order to... More 

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Staying in Silom

Neighborhood Profile
Silom
Despite the lack of any major tourist attractions, this lively neighborhood is a favorite of many. Whether it's the (somewhat naughty) nightlife of Soi Patpong, the various handicraft night markets or the plethora of dining options that tickle your fancy, a night out in Silom is a must on every itinerary. It's worth a stop during daytime, too: join office workers on a quest to tasty street food during lunch and shop at Silom Complex for a great mix of Thai and international stores. After a day of strolling around the congested sidewalks, a visit to Silom's Lumphini Park, Bangkok's answer to NYC's Central Park, is a welcome change of scenery.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
Official Description (provided by the hotel)
Novotel Bangkok Fenix Silom is part of the Novotel chain of Hotels. This international four star hotel is located in one of the most vibrant areas of Bangkok. Positioned in an ideal location for both leisure and business travelers, the hotel is only a stone’s throw from the vibrant commercial, shopping, jewelry and entertainment area of Silom, Bangkok’s exciting downtown district. ... more   less 

Additional Information about Novotel Bangkok Fenix Silom

Address: 320 Silom Road | Suriyawong, Bangrak Bangkok, Bangkok 10500, Thailand
Location: Thailand > Bangkok > Silom
Price Range: $51 - $75 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Bangkok Fenix Silom 4*
Number of rooms: 216
Reservation Options:
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Also Known As:
Novotel Bangkok Fenix Silom Hotel Bangkok
Hotel Style:
#114 Luxury Hotel in Bangkok
#117 Business Hotel in Bangkok
#149 Romantic Hotel in Bangkok
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