Novotel Bangkok Silom Road

320 Silom Road Bangrak, Bangkok 10500 Thailand
Traveler (1998)
Room & Suite (1042)
Dining (225)

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About

#213 of 1,585 hotels in Bangkok
Location
4.1
Cleanliness
4.3
Service
4.2
Value
4.2
(Formerly Novotel Bangkok Fenix Silom) Novotel Bangkok Silom Road Central to everything in Bangkok, Novotel Bangkok Silom Road is located near two BTS skytrain stations - Surasak and Taksin station, a convenient location for both business and leisure travelers. Within walking distance to Jewelry Trade Center and Sathorn Pier. The hotel boasts 4-star comfort and practical facilities including gym with sauna and a pool. Stay connected with free WiFi service, enjoy delicious breakfast and lunch at The SQUARE restaurant or unwind with evening drinks at Stone Bar.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Kids stay free
Kids club
Airport transportation
Valet parking
Wifi
Outdoor pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
24-hour security
Concierge
Currency exchange
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Soundproof rooms
Air conditioning
Housekeeping
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
VIP room facilities
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Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Great View
Languages Spoken
English, Thai

Location

100Great for walkers
Grade: 100 out of 100
186Restaurantswithin 0.3 miles
53Attractionswithin 0.3 miles
4405Reviews93Q+A100Room tips
Traveler rating
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  • 1,465
  • 496
  • 122
  • 72
Time of year
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Popular mentions
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Most Recent
GEORGE R wrote a review Jul 2023
Nantong, China114 contributions46 helpful votes
I was expecting a bit more from a Novotel branding hotel and we were a little disappointed by the room condition. It wasn't bad but it wasn't great either. Room was too narrow, the carpet wasn't so clean and we had to ask for water, trash bags and for a second pillow. At least, the bedsheets were clean but the bathroom design was very weird! But I have to give some points to the very friendly front desk employees and the green direction the hotel is taking with recyclable toiletries like wooden toothbrushes and others. The location is great too with coffee shops around and easy to go around.
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Date of stay: June 2023
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Road30160974340 wrote a review Jul 2023
1 contribution
The hotel is value for money. Sea from Novotel Silom was kind and friend and ensured smooth check in for me and my family. We were allowed to check in early due to availability of the room. Overall smooth process 👍
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Date of stay: July 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Monsiri Thonglor, Guest Services / Front Office at Novotel Bangkok Silom Road
Responded 2 weeks ago
Dear Mr.Road, We very much appreciate your comments regarding your stay at the Novotel Bangkok Silom Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Novotel Bangkok Silom Road
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Roser J wrote a review Jul 2023
1 contribution
Very good service from Anjii I really enjoyed my stay here, everything was really clean and everyone very polite. Lovely stay and lovely room. Thank you so much. The breakfast was great i really enjoyed it
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Date of stay: July 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Simona A wrote a review Jul 2023
1 contribution
My five stars are for Anjii, the lady at the reception desk. She has been so nice to me during my stay. The hotel meets the expectations. Great value for money. Thank you Anjii, we will come back again.
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Date of stay: July 2023Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Monsiri Thonglor, Guest Services / Front Office at Novotel Bangkok Silom Road
Responded 2 weeks ago
Dear Mr.Simonaa, We very much appreciate your comments regarding your stay at the Novotel Bangkok Silom Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Novotel Bangkok Silom Road
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Cherry_85 wrote a review Jul 2023
Les Sables-d'Olonne, France56 contributions8 helpful votes
We’ve stayed in this hotel 7 years ago which was good. We wished to return. Then we’ve booked again for 2020 but needed to postpone because of the covid19. So we’ve contacted the hotel reservation service before our arrival in June. Surprisingly the most of receptionists aren’t thai which we are in thailand. No communication between services. We had to explain our booking and payment each time that we checked in. We’ve checked in 3 times here afterall. We had to ask for the welcome drink. The room was tired. The carpet wasn’t so clean. The frosted glass in shower disappeared. It replaced by dirty curtain. One day we came back to hotel at 3 pm. and the room wasn’t clean yet. Then we ended up waiting out side of the room. We’ve never ever had experience like this. The hotel maid didn’t even check the shower gel. I needed to ask to be refilled. My husband was upset and went to see the manager. The manager said apologize for the inconvenience. He proposed the best room up grade or breakfast but we didn’t want to change. We asked for refund coz we had only 2 nights left in bkk. We wanted 4 stars service as it claims. Then he proposed dinner voucher for 1000฿ that we’ve accepted. The restaurant was terrible. We couldn’t understand why couldn’t they do a delicious simple thai dish. We were happy that we didn’t spend any money there. The bell boys were nice and polite. The tour service staff(Khun kik )was nice and generous for our daughter. We would not come back here again.
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Date of stay: July 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Monsiri Thonglor, Guest Services / Front Office at Novotel Bangkok Silom Road
Responded 3 weeks ago
Dear Ms.Cherry, Thank you for choosing to stay with us and taking the share your experience about your stay at Novotel Bangkok Silom Road Firstly, thank you so much for your constructive feedback and please kindly accept our sincere apologies for all the disappointment during your recent stay and I am disappointed to hear that your experience did not meet your expectations. Your feedback of your reservation and the service will be shared to the team to investigate for further improvement to serve our guests better. At Novotel, we strive to provide a superior service experience for every guest; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problems and prevent future occurrences. I hope that you will accept our apology and allow us the opportunity to show you that the level of service you experienced during your recent stay is not indicative of the usual high standards at our hotel. With kind regards, Novotel Bangkok Silom Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jean Luc G wrote a review Jul 2023
1 contribution
I stayed in this hotel for solo travel .....i reached early in the morning réceptionist sea was smooth with check in process she provide me room early in the morning and with good attitude i would like to visit again..
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Date of stay: July 2023
Value
Location
Service
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Qasim wrote a review Jul 2023
Lahore, Pakistan2 contributions
I stayed at the Novotel Bangkok Silom Road from the 6th to the 11th of July 2023. I had an early morning arrival at Bangkok and the lady at the reception was so kind to get my room ready as soon as possible. All the staff was helpful and congenial. The room amenities were okay. Housekeeping was impeccable. Hotel's location was perfect for me because I was looking to stay in Silom Area. Everything important and relevant to my experience was at a short distance. One can find ample taxis and other modes of transport right outside the hotel. The Gym and Swimming Pool were clean and up to date. All in all it was a very pleasant experience.
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Date of stay: July 2023
Value
Location
Service
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Gadi_In_Manila wrote a review Jul 2023
Quezon City, Philippines18 contributions3 helpful votes
Got the hotel room at a great price and eventually also at the top floor as I initially wanted so cannot complain too much, BUT there have been just too many deficiencies during my one night stay: 1) The first room I received in the 11th floor was stinking from cigarette smoke like crazy all over the place. I asked to replace it and got a new room in the 20th floor. The toilets in the second room still smelled quite strongly from cigarette smoke but because it was late in the evening and it was the only place that stank I decided to keep the room. 2) There were no hand towels in the room. 3) There were no slippers in the room. 4) There were no bathrobes in the room. 5) There was no way to turn off the air-condition. 6) The room was way too dark. 7) Shower has an opening with no door and after two people shower the flooring out of the shower designated area becomes very messy (The shower are should have been sealed). The only very good thing I have to say about the room is that the bed and pillows were extremely comfortable and I had a very pleasant sleep. The shower is also with strong water stream, too bad it spills over out of the shower area. Breakfast in my opinion – Not worth to pay for. Lastly, the view in from the 20th floor is really nice.
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Date of stay: July 2023
Location
Cleanliness
Service
Room Tip: Ask to switch a room if it has bad cigarettes smell.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Nasser a wrote a review Jul 2023
1 contribution
We stayed in this hotel for 2 days i like the service from front desk as i reached at early morning khun sea helped me check in early .front desk khun ni khun anji was also good help me with stayed and for room
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Date of stay: July 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Monsiri Thonglor, Guest Services / Front Office at Novotel Bangkok Silom Road
Responded 4 weeks ago
Dear Ms. Nassera, We very much appreciate your comments regarding your stay at the Novotel Bangkok Silom Road. It is always a pleasure to receive positive feedback. I will share your comments with Ms.Sea , Ms.Ni , Ms.Anji and our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Novotel Bangkok Silom Road Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
manikandan R wrote a review Jul 2023
Chennai (Madras), India1 contribution
We booked this hotel for family trip for July and experience was good and wish to visit for more to same hotel . We get early check in also reception for hotel sea and anji was good with check in process
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Date of stay: July 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
€45 - €60 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
novotel bangkok fenix silom hotel bangkok
LOCATION
ThailandBangkokSuriyawong / Silom / Bang Rak
NUMBER OF ROOMS
216
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NOVOTEL BANGKOK SILOM ROAD $39 ($̶8̶7̶) - Updated 2023 Prices & Hotel Reviews - Thailand

Frequently Asked Questions about Novotel Bangkok Silom Road
Which popular attractions are close to Novotel Bangkok Silom Road?
Nearby attractions include Giri's Custom Tailor (0.3 miles), International Fashion Center (0.3 miles), and ARENA'S FASHION (0.3 miles).
What are some of the property amenities at Novotel Bangkok Silom Road?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Novotel Bangkok Silom Road?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Novotel Bangkok Silom Road?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Novotel Bangkok Silom Road?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Novotel Bangkok Silom Road?
Conveniently located restaurants include CharoenKrung Cafe Bar, Bonita Cafe and Social Club, and Authors' Lounge.
Are there opportunities to exercise at Novotel Bangkok Silom Road?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Novotel Bangkok Silom Road have airport transportation?
Yes, Novotel Bangkok Silom Road offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Novotel Bangkok Silom Road?
Yes, dry cleaning and laundry service are offered to guests.
Does Novotel Bangkok Silom Road offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Novotel Bangkok Silom Road?
The staff speaks multiple languages, including English and Thai.