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Novotel Bangkok Fenix Silom

#131 of 823 Hotels in Bangkok
Certificate of Excellence
320 Silom Road,Bangrak | Suriyawong, Bangrak Bangkok, Bangkok 10500, Thailand
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1,811 Reviews from our TripAdvisor Community

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Showing 1,179: English reviews
Level Contributor
58 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

Area is close to plenty of cultural attractions. A mild foreign presence, with plenty of local charm. I wouldn't call it a busy area, however it should be noted that the hotel is right next to a main road. Excellent service, hotel staff were well trained and I got a warm welcome. Staff were very helpful and full of smiles.... More 

Helpful?
Thank Tim R
Ashburn, United States
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW via mobile

The room is clean and well maintained. Close to attractions, can use transit from the airport easily. My booking was prepaid so I wasn't thrilled about still having to leave a deposit. Great hotel for reasonable price.

Helpful?
Thank Jennifer C
2 reviews
5 of 5 stars Reviewed 5 days ago NEW via mobile

Novotel Fenix Silom located on Silom road, located in a renowned area of Bangkok, near to almost all major landmarks of the city, loved their breakfast spread, kept Indian palate in their mind hence, it was never an issue for us!!! Room service is very prompt and at 2 PM they served us yumm Thai dinner within no time .... More 

Helpful?
Thank Dhruba B
New York
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Our family just returned from a 3 week visit to Thailand and stayed at the Novotel Bangkok Silom Fenix twice for a total of 6 nights. The front desk (Ms. Bunny and Ms. Kik) went out of their way to provide excellent service and hospitality. The location is very convenient with a short walk to the Skytrain station and night... More 

Helpful?
Thank 672g
Surat, India
Level Contributor
28 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

Hi these Hotel is excellent very neat and clean rooms are also very good very good for family and the breakfast is very hygienic and they have very good variety but it is some what far from shopping market and too much busy area and the staff is also very good and helpful

Helpful?
Thank javeshamu
Nanjing, China
1 review
5 of 5 stars Reviewed 1 week ago NEW

Good hotel with clean rooms and perfect service.Location is good too. The breakfast is very yummy and have lots of foods to choose. The surroundings of the restaurant on the six floor is very nice. The service of the staff named KIK is very good and efficient.

Review collected in partnership with Accorhotels.com

Helpful?
Thank henrybaihn
Ho Chi Minh City, Vietnam
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

2 nights stay in the tidy, clean and facilities had enough for the 4.5* standard hotel. Location is near to everything. From the check in to check out was very quick and smoothly, accurate, especially Ms. Ploy (I'm not sure her correct name or not) at front desk is very fantastic, hospitality and helpful and always smile. Concierge was helpful... More 

Helpful?
Thank 49au
Brussels, Belgium
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I stayed recently for several days at the Novotel Bangkok Fenix Silom Via trip advisor, I want to express my gratitude to the entire Novotel staff, we felt extremely well treated by the professional and friendly staff. Especially, I want to thank the Assistant Front Office Manager , she was always very concerned about the well being... More 

Helpful?
1 Thank Erik D
Mumbai (Bombay), India
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago via mobile

After an horrendous room which was given to us we got a letter from the asst manager requesting for change in the room. However it was too little to late. To compensate the same and since we were checking out at 3:00 AM . they offered us breakfast in The room. However the trolley was so unhygienic. We ate a... More 

Helpful?
Thank dakujoker
NovotelSilom, Manager at Novotel Bangkok Fenix Silom, responded to this review

Dear dakujoker Thank you for taking your time and telling us about your recent experience. I do apologize for both incidents, which should not have happened in the first place. We have addressed your comments internally with concerned departments and have rectified them immediately. I remain at your disposal and for any questions please do contact me by e-mail at... More 

Singapore, Singapore
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Value for money hotel, but a little far away from main shopping areas. Rooms were clean and well maintained despite being 4-5 years old already. Restaurant should offer a bigger selection of food. Quality was good, but variety a little disappointing. Overall a good stay at a value for money property. However, look for another Novotel in the main shopping... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank Jordan L
Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Silom

Neighborhood Profile
Silom
Despite the lack of any major tourist attractions, this lively neighborhood is a favorite of many. Whether it's the (somewhat naughty) nightlife of Soi Patpong, the various handicraft night markets or the plethora of dining options that tickle your fancy, a night out in Silom is a must on every itinerary. It's worth a stop during daytime, too: join office workers on a quest to tasty street food during lunch and shop at Silom Complex for a great mix of Thai and international stores. After a day of strolling around the congested sidewalks, a visit to Silom's Lumphini Park, Bangkok's answer to NYC's Central Park, is a welcome change of scenery.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Business Center with Internet Access
Official Description (provided by the hotel)
Novotel Bangkok Fenix Silom is part of the Novotel chain of Hotels. This international four star hotel is located in one of the most vibrant areas of Bangkok. Positioned in an ideal location for both leisure and business travelers, the hotel is only a stone’s throw from the vibrant commercial, shopping, jewelry and entertainment area of Silom, Bangkok’s exciting downtown district. ... more   less 

Additional Information about Novotel Bangkok Fenix Silom

Address: 320 Silom Road,Bangrak | Suriyawong, Bangrak Bangkok, Bangkok 10500, Thailand
Location: Thailand > Bangkok > Silom
Price Range: $52 - $73 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Bangkok Fenix Silom 4*
Number of rooms: 216
Reservation Options:
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Also Known As:
Novotel Bangkok Fenix Silom Hotel Bangkok
Hotel Style:
#115 Luxury Hotel in Bangkok
#117 Business Hotel in Bangkok
#149 Romantic Hotel in Bangkok
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