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Hilton Garden Inn Bangkok Silom

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Traveler (2013)
Room & Suite (1022)
Videos (1)

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About

#232 of 1,213 hotels in Bangkok
Location
4.1
Cleanliness
4.3
Service
4.2
Value
4.2
Central to everything in Bangkok, Hilton Garden Inn Bangkok Silom Road is located near two BTS skytrain stations - Surasak and Taksin station, a convenient location for both business and leisure travelers, within walking distance to Jewelry Trade Center and Sathorn Pier. The hotel boasts 4-star comfort and practical facilities including a gym with sauna and a pool. The Chao Phraya River and the Charoen Krung roads of Silom are less than a kilometer away.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Kids stay free
Airport transportation
Business Center with Internet Access
Valet parking
Wifi
Outdoor pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Poolside bar
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Soundproof rooms
Air conditioning
Housekeeping
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
VIP room facilities
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Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Great View
Languages Spoken
English, Thai

Location

320 Silom Road Bangrak, Bangkok 10500 Thailand
Name/address in local language
Hilton Garden Inn Bangkok Silom
4.5
4,419 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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The Hilton Garden Inn Bangkok Silom is a favored choice for many travelers due to its central position in the bustling Silom area and its accessibility to the city's main attractions. While the hotel's cleanliness and professional staff earn rave reviews, guests have had mixed feelings about the rooms, citing cleanliness but also the presence of smoke odors and outdated amenities. Despite the praise for location and service, some reviewers warn that the hotel falls short in providing value, with additional charges for amenities that are typically expected. Amenities are deemed satisfactory, but guests suggest there's room for improvement, such as offering more complimentary services or upgrades.
Location
Convenient
Rooms
Basic
Value
Expensive
Cleanliness
Mixed
Service
Friendly
Amenities
Satisfactory
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4419Reviews93Q+A100Room tips
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DerHenni wrote a review Feb 9
Haan, Germany794 contributions336 helpful votes
Stayed here for three nights and had a good time. Comfortable, quiet and clean rooms, friendly and professional staff, a small but nice pool area and a neat fitness room. There are many restaurants, bars and shops in the surrounding, as well as Bus stops and the oriental boat pier.
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Date of stay: February 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Worakarn Jiamchan, Other at Hilton Garden Inn Bangkok Silom
Responded 1 week ago
Dear Mr. DerHenni, We very much appreciate your comments regarding your stay at the Hilton Garden Inn Bangkok Silom. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hilton Garden Inn Bangkok Silom
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Paul B B wrote a review Aug 2022
Hong Kong, China187 contributions117 helpful votes
Hotel's Favorite
Very good hotel for the price. Great location on Silom road and easy to walk to some main tourist areas and sky train about 10 minutes walk away. Great rooms, happy hour 2 for 1 6pm- 8pm with excellent wine.. great value for BKK. Breakfast is ok- good with some variety day too day. Pool small but usable. Only issues I had was no working air con in the gym so unusable in the heat and also Wi-Fi was way too slow in my room.. at times could not check emails even so for business if May not be too good. Would stay again as staff are very helpful and friendly but please fix that Wi-Fi
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Date of stay: August 2022Trip type: Traveled solo
Room Tip: Try the happy hour… best in BKK. Wi-Fi can be slow so check your room has good Wi-Fi coverage.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from , Other at Hilton Garden Inn Bangkok Silom
Responded Aug 22, 2022
Dear paulbb886, Thank you very much for staying with us. I have no words to describe the pleasure I have reading your wonderful review, I would like to personally thank you on behalf of myself and the entire team for your lovely feedback. I take a good note about your reminder in regards to the Aircon at gym and Wifi, please rest assured that I will share your words to our Engineering and IT team immediately and we will improve in regards to this matter. Thank you very much again and looking forward to welcome you back. Best Regards, Atthaphol Kopemsub Operations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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armani123sg wrote a review Jan 2024
Singapore, Singapore308 contributions133 helpful votes
Very very run down and feels so old. They basically took over a novotel and it looks so bleak and sad honestly. The Hilton brand was kinda being tarnished here, even though it is supposed to be the cheaper option but I feel more effort should have been put on the image of the hotel. Shower area didnt have door to prevent water from splashing and made the floor very wet. It was a long walk from the BTS station and it is definitely not worth it for its current rate. Personally will not recommend at all.
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Date of stay: January 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from Worakarn Jiamchan, Other at Hilton Garden Inn Bangkok Silom
Responded 1 week ago
Dear Mr. Armani Thank you for choosing to stay with us and taking the share your experience about your stay at Hilton Garden Inn Bangkok Silom. Firstly, thank you so much for your constructive feedback and please kindly accept our sincere apologies for all the disappointment during your recent stay and I am disappointed to hear that your experience did not meet your expectations. Your feedback of shower didn't have door and room will be shared to the team for further improvement to serve our guests better. At Hilton, we strive to provide a superior service experience for every guest; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problems and prevent future occurrences. I hope that you will accept our apology and allow us the opportunity to show you that the level of service you experienced during your recent stay is not indicative of the usual high standards at our hotel. With kind regards, Hilton Garden Inn Bangkok Silom
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Rosli wrote a review Dec 2023
Sydney, Australia1782 contributions167 helpful votes
Because we didn’t know what date we would be flying in to Bangkok from Phuket Town I hadn’t pre booked my favourite hotel in Bang Rak. When we had dates sorted couldn’t find availability at CentrePoint Silom (our favourite) and many others were also booked on the required dates. Decided on Novotel Silom knowing its location and they had availability. What a disappointment. The foyer needs a total makeover with the furnishings looking like they have been there for many years. Reception staff were pleasant as were housekeeping. The room was adequate as we’re out and about mostly. The bathroom design is unusual but serves its purpose. The pool area is unwelcoming as once again a makeover is well overdue. One bonus is Maggie Choo’s bar / cabaret show downstairs next to the entrance to the Novotel. Didn’t see the show this time but had a drink there. It’s fascinating, once belonging to the East India Company which (if what we were told last visit is true) and they stored their spices there. Very interesting and the food is good also. As for the Novotel, a very tired hotel which desperately requires money spent on it.
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Date of stay: December 2023
Value
Location
Service
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Worakarn Jiamchan, Other at Hilton Garden Inn Bangkok Silom
Responded 1 week ago
Dear Mr. Rosil, Thank you for choosing to stay with us and taking the share your experience about your stay at Hilton Garden Inn Bangkok Silom Firstly, thank you so much for your constructive feedback and please kindly accept our sincere apologies for all the disappointment during your recent stay and I am disappointed to hear that your experience did not meet your expectations. Your feedback of The room and lobby area are being renovated to serve our guests better. At Hilton we strive to provide a superior service experience for every guest; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problems and prevent future occurrences. I hope that you will accept our apology and allow us the opportunity to show you that the level of service you experienced during your recent stay is not indicative of the usual high standards at our hotel. With kind regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Marcos C wrote a review Nov 2023
Lisbon, Portugal45 contributions19 helpful votes
The hotel has good facilities and is very well located. Cleaning wise it was effective. But it suffers from a problem that most services in this region suffer from: communication in English is quite deficient and makes it very difficult for one to convey the wanted/needed information and to the hotel employees, no matter how willing they may be, when so, to help. Language barriers often inhibit or hinder better service. They were effective in replacing items such as complementary waterl and personal hygiene items. The hotel's location allows easy access to other activities and to the central region of Bangkok and other locations. Late check-ins, as was our case, can make it difficult to find and choose a meal at the hotel. However, when we arrived, the baggage clerk was extremely efficient and helpful.
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Date of stay: November 2023
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: Be patient with the language barrier and some tardiness that comes from it.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Rahulkakar wrote a review Nov 2023
33 contributions18 helpful votes
First of all I wont recommend this hotel for any kind of stay as its a total waste of money and didnt even close to a regular hotel 1) room size very very small , its like living is very small cube room 2) Toilet and Bath Area ridiculous with no doors or curtain ..water spilling out 3) Breakfast buffet very very poor - only had Bread butter for vegan option and no Indian spread. i requested what they have in veg and they updated breads and cereals 4) Highly expensive as compared to what they offered Dont waste your money book anyother hotel
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Date of stay: November 2023
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Prachai L wrote a review Nov 2023
Samut Prakan, Thailand622 contributions73 helpful votes
+1
Spent a night here because of its brand " Novotel " Nice view room but a bit old especially pillows. No iron & iron board in room as describe. I tried to call Housekeeping and " YOU " to borrow one but nobody pick up my phone. Wifi has 2 signals one is " NOVOTEL " but a bit weak, cannot dowload any Tik Tok clip, so they provided in-room router under " inbahman " however it shows " temporary full " Location is great which is located on the main road, close to every thing
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Date of stay: November 2023Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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krjlfc86 wrote a review Nov 2023
London, United Kingdom139 contributions88 helpful votes
Stayed one nght...Great location..clean room...ideal fir one nght stay...local shops and restaurants nearby...Bangkok outlet few minutes away...room reasonably ok fir one person....bed was comfortable and relaxing...hopefully will stay here in future..
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Date of stay: October 2023Trip type: Traveled solo
Room Tip: Nice hotel...ideally busy area but nearby attractions nor to far. Check in area small...but fast...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Monsiri Thonglor, Guest Services / Front Office at Hilton Garden Inn Bangkok Silom
Responded Nov 5, 2023
Dear Mr. Krjlfc We very much appreciate your comments regarding your stay at the Novotel Bangkok Silom Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Novotel Bangkok Silom Road
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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frenky wrote a review Oct 2023
7 contributions
I stayed 2 nights here… Hotel is on quite strategic street… can have online transportation like Grab or take the train… near convienient store… the staff is helpful and can speak English… breakfast is on sixth floor.. the room is quite spacious and clean…
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Date of stay: October 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Monsiri Thonglor, Guest Services / Front Office at Hilton Garden Inn Bangkok Silom
Responded Nov 5, 2023
Dear Mr. Frenkyj We very much appreciate your comments regarding your stay at the Novotel Bangkok Silom Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Novotel Bangkok Silom Road
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Rex M wrote a review Oct 2023
3 contributions
+1
We looked for a place in Bangkok that is near the Assumption Cathedral and we just got lucky to have booked it in Novotel in Silom. The place is perfect for first-timers in Bangkok and we have had the best time! All the people there know how to speak English and is always ready to accommodate you! The hotel is also near some grocery stores, a great massage place, and Silom Village where we were able to eat our first legit Pad Thai and it was superb! And for gem and jewelry fans, little did we know that almost the whole street of Silom is littered with Gem shops and it was 3 minute's walk to JTC (Jewelry Trade Center) where I'm able to buy my wife the perfect sapphire ring for her birthday! It's also 15 mins Grab car ride to Siam shopping district and Pratunam night market, also 15 mins Grab ride to Wat Arun and Wat Pho temples! The rooms were clean and the facilities were great! Not many freebies if you're looking for those (like soaps and toothbrushes, etc). Would definitely go back! Some areas of improvement may be a free breakfast with the stay and a transfer to and from the airport which I thought was inclusive of the price we paid.
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Date of stay: October 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Monsiri Thonglor, Guest Services / Front Office at Hilton Garden Inn Bangkok Silom
Responded Nov 5, 2023
Dear Mr.Rexm We very much appreciate your comments regarding your stay at the Novotel Bangkok Silom Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Novotel Bangkok Silom Road
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$58 - $84 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
novotel bangkok fenix silom hotel bangkok
FORMERLY KNOWN AS
Novotel Bangkok Silom Road
LOCATION
ThailandBangkokSuriyawong / Silom / Bang Rak
NUMBER OF ROOMS
216
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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HILTON GARDEN INN BANGKOK SILOM $39 ($̶8̶7̶) - Updated 2024 Prices & Hotel Reviews - Thailand

Frequently Asked Questions about Hilton Garden Inn Bangkok Silom
Which popular attractions are close to Hilton Garden Inn Bangkok Silom?
Nearby attractions include Giri's Custom Tailor (0.3 miles), International Fashion Center (0.3 miles), and ARENA'S FASHION (0.3 miles).
What are some of the property amenities at Hilton Garden Inn Bangkok Silom?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Hilton Garden Inn Bangkok Silom?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hilton Garden Inn Bangkok Silom?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Hilton Garden Inn Bangkok Silom?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Hilton Garden Inn Bangkok Silom?
Conveniently located restaurants include Cafe Mozu, CharoenKrung Cafe Bar, and Bonita Cafe and Social Club.
Are there opportunities to exercise at Hilton Garden Inn Bangkok Silom?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Hilton Garden Inn Bangkok Silom have airport transportation?
Yes, Hilton Garden Inn Bangkok Silom offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hilton Garden Inn Bangkok Silom?
Yes, dry cleaning and laundry service are offered to guests.
Does Hilton Garden Inn Bangkok Silom offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hilton Garden Inn Bangkok Silom?
The staff speaks multiple languages, including English and Thai.