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Smart Suites

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692 Reviews from our TripAdvisor Community

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Showing 576: English reviews
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We planned to stay only a couple days at Smart Suites, but ended up staying over a week! Its a budget hotel, but what really impressed me was that they clean your room every single day. It was so nice coming home to fresh towels and a made bed! The room is on the smaller side, but for that price... More 

Helpful?
Thank Carson D
SmartSuites, Manager at Smart Suites, responded to this review

Dear Carson D, Warm greetings from Smart Suites Thank you very much for choosing our Hotel for your recent stay in Bangkok and for taking the time to write a feedback from TripAdvisor. We are delighted to hear that you enjoyed your stay in our hotel especially the cleanliness of the rooms. Again, we would like to thank you very... More 

Chiang Mai, Thailand
Level Contributor
98 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 stars Reviewed 1 week ago

I stay there for 1 night for a seminar in Bangkok my room is 302 in the rear room I required, friendly reception staff and supportive. The room is tiny but space enough for 2 persons no window, , clean bed room with clean bed sheet, with amenities and speedy WIFI, but the room is not sound proof at all... More 

Helpful?
Thank SUTHON
SmartSuites, Manager at Smart Suites, responded to this review

Dear Suthon, Warm greetings from Smart Suites Thank you very much for choosing our Hotel for your recent stay in Bangkok and for taking the time to write a feedback from TripAdvisor. We are delighted to hear that you enjoyed your stay in our hotel especially the very supportive staff and services. Also please accept our apologies for all the... More 

Level Contributor
46 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 1 week ago

Only one night, but the room was very clean and comfortable (not big). Located in the modern part of Bangkok, it is easy to get to the city center using the metro - the station is ~5-10 min walking distance from the hotel. This is not the case when you have a big suitcase because the route crosses smaller streets... More 

Helpful?
Thank Lilia V
SmartSuites, Manager at Smart Suites, responded to this review

Dear Lilia V, Warm greetings from Smart Suites Thank you very much for choosing our Hotel for your recent stay in Bangkok and for taking the time to write a feedback from TripAdvisor. We are delighted to hear that you enjoyed your stay in our hotel especially the location and the rooms. Again, we would like to thank you very... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

Wasn't expecting much beside a clean bed and functional shower for this price, and while I got that, the room also came with a dreadful sewage smell that made it damn near impossible to stay in. The free wifi would be good if you could only connect to it. The signal was extremely weak and I was never able to... More 

Helpful?
1 Thank Vivek J
SmartSuites, Manager at Smart Suites, responded to this review

Dear Vivek j, Warm greetings from Smart Suites, Thank you very much for choosing our Hotel for your recent stay in Bangkok and for taking the time to write a feedback from TripAdvisor. Please accept our apologies for all the inconvenience you have faced during your stay. We are working day to day to improve are services. And all remarks... More 

Derbyshire, United Kingdom
Level Contributor
3 reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

Very enjoyable stay for 3 nights in Bangkok. Rooms were small but well maintained and decorated. In a quiet street in Sukhumvit away from all the noise on the Main Street. Front desk staff were very helpful and accommodating, helped us with all the options of where to go and how to get there. it would be so good if... More 

Helpful?
Thank Katherine R
SmartSuites, Manager at Smart Suites, responded to this review

Dear Katherine R, Warm greetings from Smart Suites Thank you very much for choosing our Hotel for your recent stay in Bangkok and for taking the time to write a feedback from TripAdvisor. We are delighted to hear that you enjoyed your stay in our hotel especially the very helping staff and services. Again, we would like to thank you... More 

Wales, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
2 of 5 stars Reviewed 3 weeks ago via mobile

After booking this hotel months in advance we were clearly overbooked. All together we had two rooms, one which was completely fine and on the normal floors but however, when we checked in with our booking the man on the desk seemed shocked that we had arrived. He then kept on apologising and said we were to be staying on... More 

Helpful?
Thank kflo1994
SmartSuites, Manager at Smart Suites, responded to this review

Dear Kflo1994, Warm greetings from Smart Suites Thank you very much for choosing our Hotel for your recent stay in Bangkok and for taking the time to write a feedback from TripAdvisor. Please accept our apologies for all the inconvenience you have faced during your stay. We are working day to day to improve are services. And all remarks are... More 

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

our stay is just outstanding. because we got really good deal at last minute on booking.com. on arrive we meet vicky at reception he done very smoothly check in. free mini bar provide at room like tea coffee and water 2 bottles. on check out we request for late chk out till 1pm possible. so finally we are happy to... More 

Helpful?
Thank Jaspreet J
SmartSuites, Manager at Smart Suites, responded to this review

Dear Jaspreet J, Warm greetings from Smart Suites Thank you very much for choosing our Hotel for your recent stay in Bangkok and for taking the time to write a feedback from TripAdvisor. We are delighted to hear that you enjoyed your stay in our hotel especially the staff, check-in and over all services. Again, we would like to thank... More 

2 reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

Agin our stay really very good. I dont know this property doing so well. Staff is just beyond mr vicky. He is everything can do just ask him. Some problem in bag zip is not working he reapir from some where without any charge. Carry on smart cheers.

Helpful?
Thank สัมฤทธิ์ บ
SmartSuites, Manager at Smart Suites, responded to this review

Dear Sir, Warm greetings from Smart Suites Thank you very much for choosing our Hotel for your recent stay in Bangkok and for taking the time to write a feedback from TripAdvisor. We are delighted to hear that you enjoyed your stay in our hotel especially the very friendly staff. Again, we would like to thank you very much for... More 

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

Boutique hotel nicely located near many restaurants, night market and other things in so nana 11 sukhwvit . About hotel we stayed with friends here . Everything was good. Rooms,services . We would like to thanks receptionist sunny who take care about us and provide all the information that we needed . Finally thanks to all

Helpful?
Thank سر ا
SmartSuites, Manager at Smart Suites, responded to this review

Dear Sir/Mam , Warm greetings from Smart Suites Thank you very much for choosing our Hotel for your recent stay in Bangkok and for taking the time to write a feedback from TripAdvisor. We are delighted to hear that you enjoyed your stay in our hotel especially the very helping staff, rooms and services. Again, we would like to thank... More 

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

Ok, third time in bkk but this is my first in smart suites hotel. Hotels rooms cleaned, wifi signal good, air conditioners work well . Moreover staff is very nicely and friendly. Its 10 min walkable distance from nana bts . 20 baht for motorbike to get here from nana bts. From nana to siam paragon by bts very convenient... More 

Helpful?
Thank ahmed a
SmartSuites, Manager at Smart Suites, responded to this review

Dear Ahmed a, Warm greetings from Smart Suites Thank you very much for choosing our Hotel for your recent stay in Bangkok and for taking the time to write a feedback from TripAdvisor. We are delighted to hear that you enjoyed your stay in our hotel especially the very friendly and helping staff, hotel cleanliness and location. Again, we would... More 

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Staying in Sukhumvit

Neighborhood Profile
Sukhumvit
With a mix of shopping malls, hip bars and food stalls lining both sides of Thailand’s longest road, you’ll rarely encounter a dull moment along Sukhumvit. While the main road itself doesn't offer a lot in terms of entertainment, it's the adjoining 'sois' (alleys) where the magic happens. Popular spots are soi 11 for a lively night out, soi 4 for naughty nightlife and soi 21 for world-class shopping at Terminal 21. It's hard to cover everything this area has to offer in on day, so be sure to take your time. Sukhumvit is heavily congested with traffic during day and night, so getting from A to B is most convenient using the BTS Skytrain right above it.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to Smart suites The boutique Hotel, the hotel for both business and leisure travelers. Our friendly atmosphere is evident the moment you arrive. The friendly and courteous staff is always ready to greet you with a smile and Sawadee, Thai custom for a warm welcome.Situated in a quiet location, the Smart suites Hotel located in the heart of Bangkok. The hotel provide its guests with 26 rooms modern, bright. All rooms have windows private bathrooms with hot & cold showers,telephone with IDD, color TV with satellite, refrigerator. Our rooms also offer in-room safety deposit box and hairdryer. ... more   less 

Additional Information about Smart Suites

Address: 43 / 17 Sukhumvit 11, Bangkok 10110, Thailand
Location: Thailand > Bangkok > Sukhumvit
Price Range: $25 - $35 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Smart Suites 3*
Number of rooms: 28
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Priceline, Agoda, Odigeo, Hotwire, HotelTravel.com, Travelocity, TripOnline SA and Hotels.com so you can book your Smart Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Hotel Style:
#7 Best Value Hotel in Bangkok
#54 Business Hotel in Bangkok
#109 Family Hotel in Bangkok
#160 Romantic Hotel in Bangkok
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