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Imperial Hotel Taipei

844 reviews
#76 of 585 Hotels in Taipei
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Traveler (441)
Room & Suite (298)
Dining (98)
Overview
  • Excellent34%
  • Very good52%
  • Average11%
  • Poor2%
  • Terrible1%
Travelers talk about
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
4.0 Star Hotel
All hotel details
Contact Info
Name/address in local language
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Rooms
Jan 28Jan 29
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (844)Write a Review
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All reviewsnight marketmassage placesbars and restaurantsrooms are comfortablenearest mrt stationchinese restaurantstar hotellate checksuperior roomvery nice hotelwi fian upgradebusiness triplocal foodnice staybusiness hotelbreakfast buffet
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1 - 5 of 392 reviews
Reviewed 4 days ago

Although I had booked a late check-in (23.00pm) room. I arrived early and despite that the room was available for check in (as the room key) was already prepared, the front desk staff refused to let me check in till 23.00pm.More

Review collected in partnership with this hotel
Thank noahc279
Response from ImperialHotelTPE, Front Office Manager at Imperial Hotel TaipeiResponded 3 days ago

Dear valued guest, Thank you for taking the time to provide us with your precious feedback! We have taken your criticism to heart and will use this instance as a case study to improve our employee training and service quality. We apologize for any unpleasantness...More

Reviewed 1 week ago

was disappointed by tbe difficulty and the rigidity of the staff in getting refund for the last night I did not spend.... Wé réally had To fight. First time it happens To me whereas I travel all around the world À pity....More

Review collected in partnership with this hotel
Thank bercy j
Response from ImperialHotelTPE, Front Office Manager at Imperial Hotel TaipeiResponded 3 days ago

Dear valued guest, Thank you for taking the time to provide us with your precious feedback! We have taken your criticism to heart and will use this instance as a case study to improve our employee training and service quality. We apologize for any unpleasantness...More

Reviewed 1 week ago

No service, room is small, breakfast is not good, I really do not know why the credit card deposit need to be pending for such a long time. It even still pending now. I have never seen this situation happened in any other hotels I...More

Review collected in partnership with this hotel
Thank tomlin233
Response from ImperialHotelTPE, Front Office Manager at Imperial Hotel TaipeiResponded 1 week ago

Dear valued guest, Thank you for taking the time to provide us with your precious feedback. We have taken your criticism to heart and will use this instance as a case study to improve our employee training and service quality. We apologize for any unpleasantness...More

Reviewed 1 week ago

Room was very crean,and Place of this hotel are Convenient for visiting sightseeing area. There were a convenience store and a supermarket in the neighborhood, and it was very convenient. Staff's foreign language ability was so good, i could stay surely.

Review collected in partnership with this hotel
Thank t_usui_1223
Response from ImperialHotelTPE, Front Office Manager at Imperial Hotel TaipeiResponded 1 week ago

Dear valued guest, Thank you for taking the time to provide us with your precious feedback. It brings us great pleasure to know that you enjoyed your stay and our services. We are looking forward to welcoming you back in Taipei. Warm regards, Hotel Management

Reviewed 1 week ago

Enjoyed the taxi pickup on curbside. Room was very comfortable and had western channels on TV. No on demand but did not need. Business center pricey but internet good and seven eleven provides needed printing services. Nice breakfast buffet. English bar did not have fish...More

Review collected in partnership with this hotel
Thank kalebu2016
Response from ImperialHotelTPE, Front Office Manager at Imperial Hotel TaipeiResponded 1 week ago

Dear valued guest, Thank you for taking the time to provide us with your precious feedback. It brings us great pleasure to know that you enjoyed your stay and our services. We are looking forward to welcoming you back in Taipei. Warm regards, Hotel Management

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Fitness Center with Gym / Workout Room
Restaurant
Bar/Lounge
Free High Speed Internet ( WiFi )
Free Parking
Hotel Amenities
Room Service
Business Center with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Free Parking
Airport Transportation
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Fitness Center with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
$67 - $151 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#29 Family Hotel in Taipei
#30 Business Hotel in Taipei
#35 Luxury Hotel in Taipei
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$67 - $151 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#29 Family Hotel in Taipei
#30 Business Hotel in Taipei
#35 Luxury Hotel in Taipei
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveler (441)
Room & Suite (298)
Dining (98)
Pool & Beach (1)
Hotel & Grounds (365)
Bathroom (32)
Business Center & Event Rooms (4)
Family and Play Areas (2)
Questions & Answers
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travelinutopia
September 20, 2015|
AnswerShow all 3 answers
Response from ImperialHotelTPE | Property representative |
Dear Valued Guest, Thank you for asking. Regarding the public transport information from Taoyuan airport to our hotel, please refer to below information for your reference. 1. Take the Bus#1841, 1842 at B1 in Terminal 1... More
1
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Room Tips
"1124 dl .or u dersta d rgggg"
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"Breakfast not included with Orbitz booking"
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"Try to get a high floor room on the North side which offers you some view ot the Yang Ming Shan and the..."
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"Room needs facilities to make tea & coffee and the carpet needs a good steam-clean."
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