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Due to the nature of my job, I have the luxury to visit many world class club lounge in leading hotels. Most club lounges provide good service. But this trip, the employees of Sheraton Grand Taipei has just redefined "superior service".
Being in service industry...More
The hotel concierge provides great service. This country has a high standard of customer service, and the staff of this hotel provides even higher level of services. The location is central and just next to a MRT station. The room is spacious, very clean and...More
Good location and many amenities and eateries in house.
Rather old and tired property though can do with an update.
This is very evident once in the room. Comfortable enough and service good. Clean and tidy.
Metro opposite hotel
Unfortunately the rooms smell of mould. If you ask for a different one they take you to another one that smells of mould. They then tell you it's your nose and it smells fine. It's so unpleasant, after the 4th mouldy room (and 2 hours...More
Response from SheratonGrandTaipei, Guest Relations Manager at Sheraton Grand Taipei HotelResponded September 10, 2017
We sincerely appreciate you taking the time and effort to draw our attention on the unfortunate circumstance you have experienced.
The upper management teams were well-informed regarding this issue, and find a solution as soon as possible.
Our entire management team would like...More
I visited Taipei for three days as part of a side trip I took on the way to visit my relatives in Mainland China in Shenzhen. The hotel was clean, efficient and conveniently located. Exactly what I need when staying in an unfamiliar city!!
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travelers.
Fitness Center with Gym / Workout Room
Free High Speed Internet ( WiFi )
Business Center with Internet Access
Things to do
Fitness Center with Gym / Workout Room
$174 - $377 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#11 Spa Hotel in Taipei
#20 Business Hotel in Taipei
#26 Family Hotel in Taipei
#29 Luxury Hotel in Taipei
Non-Smoking Rooms ,
Number of rooms
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I can imagine that the Hotel offers Tours or at least has a tour partner. Most of those high ranked hotels have arrangements with tour companies. Other than that the Concierge Service in 4 & 5 star hotels are very well... More
I can imagine that the Hotel offers Tours or at least has a tour partner. Most of those high ranked hotels have arrangements with tour companies. Other than that the Concierge Service in 4 & 5 star hotels are very well informed and very willing to help you. I remember that the staff in the hotel was very detailed in explaining me things about the city. In regards to your Metro-question I can tell you that it is very simple to get around in Taipei. The metro is cheap and if you have a map with you it is super simple. Even by bicycle it is great to explore the city. There is a electronic bicycle rental right across / opposite of the hotel. You just provide your credit card details and chose a bike... The rates are the following (youbike taipei).
$10NT per 30min within the first 4 hours.
$20NT per 30min between 4 to 8 hours.
$40NT per 30min exceeding 8 hours.
You can rent the bike at any station and return it to any other station within the city. I have used those bikes twice and it was loads of fun. I returned it at the end of the city and took the metro back.
Hope I could help you a bit