We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sheraton Grande Taipei Hotel

Show Prices
#57 of 544 Hotels in Taipei
Certificate of Excellence
Enter dates for best prices
powered by PriceFinder
Best prices for your stay
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Sheraton Grande Taipei Hotel
Sheraton Grande Taipei Hotel
Panoramas (23)
View Map
Add Photo Write a Review

1,161 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 658: English reviews
DC
Level Contributor
130 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
3 of 5 stars Reviewed yesterday NEW

I stayed at this hotel by mistake. Thought I had booked the same place I stayed last time in Taipei. Should have checked my TripAdvisor account. The hotel was fine. Check in was easy, lobby is quite lively and the room was small, but comfortable. View out the back side was not very nice. Elevators were available at either end... More 

Helpful?
Thank rbrech
SheratonGrandeTaipei, 經理 at Sheraton Grande Taipei Hotel, responded to this review

Dear rbrech, Warmest greetings from Sheraton Grande Taipei Hotel. We would like to thank you for taking your time to send a correspondence to us. Your feedback is certainly valuable in order to improve the level of services offered in our hotel. We are looking forward to welcome you back in the very soon future. Best Regards, Front Office Manager More 

North Vancouver, Canada
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The staff (mostly women) at the club level, and most of e hotel, wear ear pieces and microphones just like the FBI. They use these to quickly communicate guest requests and preferences with each other - resulting in a seamless and very personalized delivery of service. by the time you get to your table, the staff at the reception desk... More 

Helpful?
Thank David2116
SheratonGrandeTaipei, 經理 at Sheraton Grande Taipei Hotel, responded to this review

Dear David2116, Warmest greetings from Sheraton Grande Taipei Hotel. We would like to thank you for taking your time to send a correspondence to us. Your feedback is certainly valuable in order to improve the level of services offered in our hotel. We are looking forward to welcome you back in the very soon future. Best Regards, Front Office Manager More 

Singapore, Singapore
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

I stayed at the Sheraton for 2 nights. Very comfortable stay. Clean quiet room, well equipped. Prompt in-room dining service. Good food, well prepared and tasty. Efficient and friendly service. One suggestion for improvement would be the gym. Quite small, and cramped with limited weight training equipment. A bit of a disappointment, especially since it seems well used and was... More 

Helpful?
Thank Amar K
SheratonGrandeTaipei, 經理 at Sheraton Grande Taipei Hotel, responded to this review

Dear Amar K, Warmest greetings from Sheraton Grand Taipei Hotel. We would like to thank you for taking your time to send a correspondence to us. Your feedback is certainly valuable in order to improve the level of services offered in our hotel. We are looking forward to welcome you back in the very soon future. Best Regards, Front Office... More 

Singapore, Singapore
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

My colleague in another room forgot her personal belongings during check out and were found by the hotel staff cleaning it. The front office staff alerted my group and inform us of the find. Thk you for having such honest and efficient staff.😘😘

Helpful?
Thank wilsonchoo
SheratonGrandeTaipei, 經理 at Sheraton Grande Taipei Hotel, responded to this review

Dear wilsonchoo, Warmest greetings from Sheraton Grande Taipei Hotel. We would like to thank you for taking your time to send a correspondence to us. Your feedback is certainly valuable in order to improve the level of services offered in our hotel. We are looking forward to welcome you back in the very soon future. Best Regards, Front Office Manager More 

LA
Level Contributor
196 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Great location but the hotel rooms really need a facelift. The beds are hard, sheets are thin and carpets are old. The bathrooms are also very old. Shower heads need updating and the bathroom sizes are small compared to other similarly rated hotels. Having said all this, the location is great with the subway station almost right outside the hotel... More 

Helpful?
Thank onep39
SheratonGrandeTaipei, 經理 at Sheraton Grande Taipei Hotel, responded to this review

Dear onep39, Warmest greetings from Sheraton Grande Taipei Hotel. First of all, I would like to thank you for taking your time to send a correspondence to us. Your feedback is certainly valuable in order to improve the level of services offered in our hotel. We will look into the procedures and get improve immediately, and hope that you will... More 

Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

The hotel is located at a great location - close to subways, train stations, shopping and restaurants. Great spa, sauna. Usual heavenly beds. Excellent services - staff very accommodating. Outdoor swimming pool. Good set of workout equipment at the gym. Spacious

Helpful?
Thank Sheana C
SheratonGrandeTaipei, 經理 at Sheraton Grande Taipei Hotel, responded to this review

Sheana C, Warm greetings from the Sheraton Grande Taipei Hotel! I would like to extend my most grateful thank you on your valuable feedback. It is the motivation for us to boost efforts to achieve higher and more consistent levels of guest service. I have shared your comment with related department and ensured they are encouraged. Again, thank you very... More 

Singapore
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago via mobile

Staff is not friendly and did not greet customers. But overall satisfied with the cleanliness of the room. Need to have some upgrading to install shower screen instead of shower curtain. French toast at the buffet breakfast was good. Good location as Shandao Temple station just few minutes away. Central of everything.

Helpful?
Thank SakuraMadness
SheratonGrandeTaipei, 經理 at Sheraton Grande Taipei Hotel, responded to this review

Dear SakuraMadness, Warm greetings from the Sheraton Grande Taipei Hotel! I would like to extend my most grateful thank you on your valuable feedback. It is the motivation for us to boost efforts to achieve higher and more consistent levels of guest service. I have shared your comment with related department and ensured they are encouraged. Again, thank you very... More 

California
Level Contributor
157 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 stars Reviewed 1 week ago

The Sheraton Grande Taipei Hotel is one of many fine 5 star hotels in Taipei. This hotel has a b beautiful lobby with many wood sculptures and marble is everywhere. There are plenty of seats to relax waiting for friends in the lobby, or for the Kitchen 12 Buffet which has hundreds of people enjoying a fabulous buffet, especially on... More 

Helpful?
Thank Dale C
SheratonGrandeTaipei, 經理 at Sheraton Grande Taipei Hotel, responded to this review

Dear Dale C, Warm greetings from the Sheraton Grande Taipei Hotel! I would like to extend my most grateful thank you on your valuable feedback. It is the motivation for us to boost efforts to achieve higher and more consistent levels of guest service. I have shared your comment with related department and ensured they are encouraged. Again, thank you... More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

Been staying with Sheraton for over 2 years and this time with family given us even more so called "home-away-from-home" From the friendly checkin with warm welcome from Ting Ting and great service assistant from concierge as well as club lounge (Cherry) and the kindness arrangement of room change from Kelvin ~ not to mention the special amenity to celebrate... More 

Helpful?
Thank Nini C
SheratonGrandeTaipei, 經理 at Sheraton Grande Taipei Hotel, responded to this review

Dear Nini C, Warm greetings from the Sheraton Grande Taipei Hotel! I would like to extend my most grateful thank you on your valuable feedback. It is the motivation for us to boost efforts to achieve higher and more consistent levels of guest service. I have shared your comment with related department and ensured they are encouraged. Again, thank you... More 

Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago via mobile

A wonderful stay at Sheraton Grande Taipei. From the first day with a wonderful check in experience at the front desk to the helpful of concierge through out the entire 5 days stay at the hotel. Especially thanks to Ting Ting of Front Office whom had help us when we check in and also Kevin Chang of Duty Manager helping... More 

Helpful?
Thank Wayne D
SheratonGrandeTaipei, 經理 at Sheraton Grande Taipei Hotel, responded to this review

Dear Wayne D, Warm greetings from the Sheraton Grande Taipei Hotel! I would like to extend my most grateful thank you on your valuable feedback. It is the motivation for us to boost efforts to achieve higher and more consistent levels of guest service. I have shared your comment with Ting Ting and Kevin. Again, thank you very much for... More 

Questions? Get answers from hotel staff and past guests. Ask a question

1,149 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (599)
Viewed
Room/Suite (155)
Viewed
Bathroom (73)
Viewed
Dining (49)
Viewed
Hotel & Grounds (64)
Viewed
View from Room (14)
Viewed
Business Center/Function Rooms (4)
Viewed
Pool/Beach Area (6)
Viewed
Family/Play Areas (1)
Viewed
0:48
Videos (1)
Viewed
Other (232)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (513)
Viewed
Amenities (111)
Viewed
Deluxe Twin (46)
Viewed
Diplomatic Suite (60)
Viewed
Outdoor Pool (22)
Viewed
Premier King (41)
Viewed
Dining (202)
Viewed
The Hotel (31)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (37)
Viewed
Hotel & Grounds (9)
Viewed
Dining (18)
Viewed
Pool/Beach Area (1)
Viewed
Room/Suite (2)
Viewed
Business Center/Function Rooms (3)
Viewed
Family/Play Areas (1)
Viewed
Bathroom (1)
Viewed
Other (2)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Taipei hotels
Regent Taipei
#30 of 544 in Taipei
4.5 of 5 stars 1,410 reviews
The Westin Taipei
#64 of 544 in Taipei
4.0 of 5 stars 638 reviews
Show Prices
Show Prices
Show Prices
The Okura Prestige Taipei
#21 of 544 in Taipei
4.5 of 5 stars 823 reviews
Xinyi District
Grand Hyatt Taipei
Grand Hyatt Taipei
#24 of 544 in Taipei
4.5 of 5 stars 1,752 reviews
Hotel Royal-Nikko Taipei
#37 of 544 in Taipei
4.5 of 5 stars 770 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The 688 luxuriously appointed rooms and suites offer guests a wide selection of room types. The Executive Floors offer executive travelers all the services and facilities they require. In addition, they have to their own Executive Lounge. For our Starwood Preferred Guests, we offer three exclusive floors. All rooms feature high-speed internet access and in-room safe. Butler service is provided for Director Rooms and above as well as all Executive Floor rooms.. ... more   less 

Additional Information about Sheraton Grande Taipei Hotel

Address: NO. 12 Zhongxiao E. Rd., Sec. 1, Taipei 10049, Taiwan
Location: Taiwan > Taipei
Price Range: $205 - $281 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sheraton Grande Taipei Hotel 4.5*
Number of rooms: 688
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Starwood APAC, Booking.com, Agoda, Expedia, TripOnline SA, Odigeo, Priceline, Hotwire, Travelocity and Ctrip TA so you can book your Sheraton Grande Taipei Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Taipei
Taipei Sheraton
Hotel Style:
#11 Spa Hotel in Taipei
#20 Business Hotel in Taipei
#25 Luxury Hotel in Taipei
#39 Family Hotel in Taipei
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay