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Sheraton Grande Taipei Hotel

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#59 of 518 Hotels in Taipei
Certificate of Excellence
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Sheraton Grande Taipei Hotel
Sheraton Grande Taipei Hotel
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1,132 Reviews from our TripAdvisor Community

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Showing 646: English reviews
Singapore, Singapore
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

This is my second time coming back to Sheraton Taipei having enjoyed my first stay while on a business trip. One of the best hotels in Taipei with very spacious rooms, generous hotel amenities and hosts a good range restaurants. SPG members also get access to dedicated SPG floors (10-14F). The location is highly accessible being right next to the... More 

Helpful?
Thank Joel D
Level Contributor
2 reviews
5 of 5 stars Reviewed 1 week ago via mobile

Spacious room. Very luxurious. Very new, modern furnishings. Buffet's are WONDERFUL. Moon Bar is beautiful. Gym and spa are very nice. Staff is very pleasant. My room on the 16th floor included a king bed (2 twin beds together but comfortable), a mini refrigerator, hair dryer, toiletries, shoe shine kit, hot water pot, tea and coffee, 2 shower heads (rain... More 

Helpful?
Thank Sara B
Level Contributor
63 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Check in was fast and easy. The room looked very modern and was spacious. Lots of amenities and water with tea and coffee facilities. They got a Japanese Toilet. The gym and swimming pool were great with extra really ins for the ladies. The whole property is accessible for wheelchairs. The restaurants where very very crowded with lines reaching till... More 

Helpful?
Thank marcbglobetrotter
San Diego
Level Contributor
54 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

One of the best Sheraton hotels I've stayed in. The physical hotel in terms of facilities, furniture/fixtures are tasteful and top notch. Very clean, modern and various amenities offered for free. The location is very central with a subway station on the same block. But the staff... this is what makes this place pretty awesome. From the multilingual front desk... More 

Helpful?
Thank Eve Y
Level Contributor
91 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Conclusion: The Sheraton Grand is no beauty but it exceeded my expectations for a great biz hotel in all areas. It is my first choice in Taipei for business trips during the week. Staff: How long should it take to exchange the batteries of my room safe? Here the technician was at my safe within 3 minutes after my call... More 

Helpful?
Thank Bernhard H
Beijing, China
Level Contributor
18 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Classic Sheraton Grande hotel, very good service attitude, delicious and authentic food both Asian cuisines or western ones. Front desk is very helpful and enthusiastic. This hotel is close to a famous breakfast market and Buddhism tourist attraction, also very close to MRT station. The most important thing is the hotel is just on the opposite of Police Headquarter, which... More 

Helpful?
Thank Eric_QM
SheratonGrandeTaipei, 經理 at Sheraton Grande Taipei Hotel, responded to this review

Dear Eric_QM, Warmest greetings from Sheraton Grande Taipei Hotel. We would like to thank you for taking your time to send a correspondence to us. Your feedback is certainly valuable in order to improve the level of services offered in our hotel. We are looking forward to welcome you back in the very soon future. Best Regards, Front Office Manager More 

Level Contributor
108 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

We have visited Taipei almost yearly and this hotel has not failed us for the past 10 years or so. We stayed for 2 nights this time. We like it's convenient location with immediate subway connection and its spacious rooms, well-equipped gym (but could be crowded especially on weekends), its many award-winning restaurants (which unfortunately we couldn't secure a booking... More 

Helpful?
Thank noisyminor
SheratonGrandeTaipei, 經理 at Sheraton Grande Taipei Hotel, responded to this review

Dear noisyminor, Warmest greetings from Sheraton Grande Taipei Hotel. We would like to thank you for taking your time to send a correspondence to us. Your feedback is certainly valuable in order to improve the level of services offered in our hotel. We are looking forward to welcome you back in the very soon future. Best Regards, Front Office Manager More 

Belo Horizonte, MG
Level Contributor
177 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This is my second time in this hotel, the other was 4 years ago and there was no problem, however this time I stayed longer and in two different opportunities and in both rooms the smell of mould was so intense that I could not sleep well. After the first night I complaint with the front desk and they improved... More 

Helpful?
Thank icorreia
SheratonGrandeTaipei, 經理 at Sheraton Grande Taipei Hotel, responded to this review

Dear icorreia, Warmest greetings from Sheraton Grande Taipei Hotel. We would like to thank you for taking your time to send a correspondence to us. Your feedback is certainly valuable in order to improve the level of services offered in our hotel. We are looking forward to welcome you back in the very soon future. Best Regards, Front Office Manager More 

Level Contributor
22 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 22, 2016

I have stayed in Sheraton Taipei a couple of times, and the service was always impeccable. The room is quite standard and comfortable, but the size of the bathroom is big, and I like it as I could relax after full day work. the location of the hotel is great too. walking distance to Taipei station, and a metro station... More 

Helpful?
Thank siingmeii
SheratonGrandeTaipei, 經理 at Sheraton Grande Taipei Hotel, responded to this review

Dear siingmeii, Warmest greetings from Sheraton Grande Taipei Hotel. We would like to thank you for taking your time to send a correspondence to us. Your feedback is certainly valuable in order to improve the level of services offered in our hotel. We are looking forward to welcome you back in the very soon future. Best Regards, Front Office Manager More 

Manila, Philippines
Level Contributor
53 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed July 13, 2016 via mobile

Stayed at the Sheraton grande for two nights. Great hotel, great and helpful staff. Clean rooms, comfortable bed, nice big shower. Great location and very accessible to the metro station. The airport shuttle bus drops you beside the hotel but oddly doesn't allow you to board the bus back to the airport??? Overall a great hotel. Would stay here again.

Helpful?
Thank chefIpad
SheratonGrandeTaipei, 經理 at Sheraton Grande Taipei Hotel, responded to this review

Dear chefIpad, Warmest greetings from Sheraton Grande Taipei Hotel. We would like to thank you for taking your time to send a correspondence to us. Your feedback is certainly valuable in order to improve the level of services offered in our hotel. We are looking forward to welcome you back in the very soon future. Best Regards, Front Office Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The 688 luxuriously appointed rooms and suites offer guests a wide selection of room types. The Executive Floors offer executive travelers all the services and facilities they require. In addition, they have to their own Executive Lounge. For our Starwood Preferred Guests, we offer three exclusive floors. All rooms feature high-speed internet access and in-room safe. Butler service is provided for Director Rooms and above as well as all Executive Floor rooms.. ... more   less 

Additional Information about Sheraton Grande Taipei Hotel

Address: NO. 12 Zhongxiao E. Rd., Sec. 1, Taipei 10049, Taiwan
Location: Taiwan > Taipei
Price Range: $203 - $288 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sheraton Grande Taipei Hotel 4.5*
Number of rooms: 688
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Starwood APAC, Expedia, Hotwire, Hotels.com, Ctrip TA, Travelocity, Priceline, Odigeo and Agoda so you can book your Sheraton Grande Taipei Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Taipei
Taipei Sheraton
Hotel Style:
#11 Spa Hotel in Taipei
#20 Business Hotel in Taipei
#26 Luxury Hotel in Taipei
#39 Family Hotel in Taipei
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