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Sheraton Grande Taipei Hotel

#57 of 514 Hotels in Taipei
Certificate of Excellence
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Sheraton Grande Taipei Hotel
Sheraton Grande Taipei Hotel
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1,112 Reviews from our TripAdvisor Community

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Showing 640: English reviews
Level Contributor
102 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

We have visited Taipei almost yearly and this hotel has not failed us for the past 10 years or so. We stayed for 2 nights this time. We like it's convenient location with immediate subway connection and its spacious rooms, well-equipped gym (but could be crowded especially on weekends), its many award-winning restaurants (which unfortunately we couldn't secure a booking... More 

Helpful?
Thank noisyminor
Belo Horizonte, MG
Level Contributor
176 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

This is my second time in this hotel, the other was 4 years ago and there was no problem, however this time I stayed longer and in two different opportunities and in both rooms the smell of mould was so intense that I could not sleep well. After the first night I complaint with the front desk and they improved... More 

Helpful?
Thank icorreia
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I have stayed in Sheraton Taipei a couple of times, and the service was always impeccable. The room is quite standard and comfortable, but the size of the bathroom is big, and I like it as I could relax after full day work. the location of the hotel is great too. walking distance to Taipei station, and a metro station... More 

Helpful?
Thank siingmeii
SheratonGrandeTaipei, 經理 at Sheraton Grande Taipei Hotel, responded to this review

Dear siingmeii, Warmest greetings from Sheraton Grande Taipei Hotel. We would like to thank you for taking your time to send a correspondence to us. Your feedback is certainly valuable in order to improve the level of services offered in our hotel. We are looking forward to welcome you back in the very soon future. Best Regards, Front Office Manager More 

Manila, Philippines
Level Contributor
54 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Stayed at the Sheraton grande for two nights. Great hotel, great and helpful staff. Clean rooms, comfortable bed, nice big shower. Great location and very accessible to the metro station. The airport shuttle bus drops you beside the hotel but oddly doesn't allow you to board the bus back to the airport??? Overall a great hotel. Would stay here again.

Helpful?
Thank chefIpad
SheratonGrandeTaipei, 經理 at Sheraton Grande Taipei Hotel, responded to this review

Dear chefIpad, Warmest greetings from Sheraton Grande Taipei Hotel. We would like to thank you for taking your time to send a correspondence to us. Your feedback is certainly valuable in order to improve the level of services offered in our hotel. We are looking forward to welcome you back in the very soon future. Best Regards, Front Office Manager More 

Sydney, Australia
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Sheraton does it again, with great service. My husband and I stayed in two levels of room. Both were clean and well serviced. The beds and pillows were a little hard, but new pillows were sent up immediately when we requested them. The location of the hotel was excellent. Right next door to the MRT and only a 10 minute... More 

Helpful?
Thank Jac299
SheratonGrandeTaipei, 經理 at Sheraton Grande Taipei Hotel, responded to this review

Dear Jac299, Warmest greetings from Sheraton Grande Taipei Hotel. We would like to thank you for taking your time to send a correspondence to us. Your feedback is certainly valuable in order to improve the level of services offered in our hotel. We are looking forward to welcome you back in the very soon future. Best Regards, Front Office Manager More 

Geelong, Australia
Level Contributor
65 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Stayed for three nights recently and as usual, the service and quality is as expected. Rooms are fine,maybe a little tired but well kept. Breakfast could be considered on the expensive side at expensive, but compared to the cost of a black double espresso at a third of the price, probably not to bad. There's a pizza pub down stairs... More 

Helpful?
Thank Murdy31073
SheratonGrandeTaipei, 經理 at Sheraton Grande Taipei Hotel, responded to this review

Dear Murdy31073, Warmest greetings from Sheraton Grande Taipei Hotel. We would like to thank you for taking your time to send a correspondence to us. Your feedback is certainly valuable in order to improve the level of services offered in our hotel. We are looking forward to welcome you back in the very soon future. Best Regards, Front Office Manager More 

Hong Kong, China
Level Contributor
38 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Stayed here for business for 3 nights recently as my office is very close by. Safe part of Taipei and easy access to many attractions. Hotel itself is standard Sheraton quality but rooms looking a bit tired and could do with an update. Bed comfortable and room including bathroom was clean. Restaurant choices ok. Buffet breakfast reasonable selection quite Asian... More 

Helpful?
Thank hkdxbexpat
SheratonGrandeTaipei, 經理 at Sheraton Grande Taipei Hotel, responded to this review

Dear hkdxbexpat, Warmest greetings from Sheraton Grande Taipei Hotel. We would like to thank you for taking your time to send a correspondence to us. Your feedback is certainly valuable in order to improve the level of services offered in our hotel. We are looking forward to welcome you back in the very soon future. Best Regards, Front Office Manager More 

Maplewood, New Jersey
Level Contributor
24 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

I've stayed in various hotels in Taipe over the years and I must say this Sheraton is quite nice. Comfortable rooms. Comfortable bed. I would definitely stay there again. It's in a good location as I was able to get to the train and other locations easily.

Helpful?
Thank Lisah123456
SheratonGrandeTaipei, 經理 at Sheraton Grande Taipei Hotel, responded to this review

Dear Lisah123456, Warmest greetings from Sheraton Grande Taipei Hotel. We would like to thank you for taking your time to send a correspondence to us. Your feedback is certainly valuable in order to improve the level of services offered in our hotel. We are looking forward to welcome you back in the very soon future. Best Regards, Front Office Manager More 

Cebu City, Philippines
Level Contributor
132 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed at an SPG floor, and with a platinum card, the breakfast was complimentary. This is the only hotel hotel that has seven (7) restaurants. French, Thai, pizza, deli, Chinese, and a buffet that serves all types of food. The rooms are spacious. And the amenities are as one expects of a 5-star hotel. Top floor gym and outdoor... More 

Helpful?
Thank Bing M
SheratonGrandeTaipei, 經理 at Sheraton Grande Taipei Hotel, responded to this review

Dear Bing M, Warmest greetings from Sheraton Grande Taipei Hotel. We would like to thank you for taking your time to send a correspondence to us. Your feedback is certainly valuable in order to improve the level of services offered in our hotel. We are looking forward to welcome you back in the very soon future. Best Regards, Front Office... More 

Taipei
Level Contributor
75 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel offers bedrooms that are generally larger than the newer hotels. For it retained the original shell of the structure in the 80s and revamped it with a more modern look and feel. The restaurants offer some of the better meals in the Taipei gourmet scene and the location is handy for first time visitors who need the convenience... More 

Helpful?
Thank Jeff L
SheratonGrandeTaipei, 經理 at Sheraton Grande Taipei Hotel, responded to this review

Dear Jeff L, Warmest greetings from Sheraton Grande Taipei Hotel. We would like to thank you for taking your time to send a correspondence to us. Your feedback is certainly valuable in order to improve the level of services offered in our hotel. We are looking forward to welcome you back in the very soon future. Best Regards, Front Office... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The 688 luxuriously appointed rooms and suites offer guests a wide selection of room types. The Executive Floors offer executive travelers all the services and facilities they require. In addition, they have to their own Executive Lounge. For our Starwood Preferred Guests, we offer three exclusive floors. All rooms feature high-speed internet access and in-room safe. Butler service is provided for Director Rooms and above as well as all Executive Floor rooms.. ... more   less 

Additional Information about Sheraton Grande Taipei Hotel

Address: NO. 12 Zhongxiao E. Rd., Sec. 1, Taipei 10049, Taiwan
Location: Taiwan > Taipei
Price Range: $187 - $289 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sheraton Grande Taipei Hotel 4.5*
Number of rooms: 688
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Starwood APAC, Hotels.com, TripOnline SA, Hotwire, Ctrip TA, Expedia, Agoda, Travelocity, Odigeo and Priceline so you can book your Sheraton Grande Taipei Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Taipei
Taipei Sheraton
Hotel Style:
#11 Spa Hotel in Taipei
#20 Business Hotel in Taipei
#25 Luxury Hotel in Taipei
#39 Family Hotel in Taipei
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