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Sheraton Grand Taipei Hotel

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#60 of 546 Hotels in Taipei
Certificate of Excellence
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Sheraton Grand Taipei Hotel
Sheraton Grand Taipei Hotel
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1,197 Reviews from our TripAdvisor Community

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Showing 674: English reviews
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 3 days ago NEW via mobile

Stayed here for a few times for business, good location, next to Taipei Train station and has subway right around the corner. As a SPG member, I would prefer staying in Sheraton for sure. However, the room is getting old, AC outlet is very noisy. It is the same in any room that I had stayed before. Not sure why... More 

Helpful?
Thank Steven P
tokyo
Level Contributor
265 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 4 days ago NEW

The palace museum is itself reason to visit Taipei. This hotel' location makes it a nice choice. It is large and typical Sheraton but a nice choice if you ae i Taipei. We have no complaints. The service was good. We preferred the Westin and stayed their twice but this hotel is fine.

Helpful?
Thank warren D
Singapore, Singapore
Level Contributor
62 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 5 days ago NEW via mobile

The Shandao MRT station is just a few steps from the hotel doorstep and 1 stop away from Taipei Main Station. Pretty convenient and you can take the Citi Airbus from Taoyuan airport for TWD90 that stops at the hotel's side entrance. Room is spacious but abit dated. The shower temperature is very erratic - sometimes hot and sometimes cold... More 

Helpful?
Thank chillipadichua
Singapore, Singapore
Level Contributor
99 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
Reviewed 2 weeks ago

From the first to the last moment it is obvious that all members of staff know how to tread business people - friendly and efficient. Other than that - it is a Sheraton with all attributes: Good location, nice rooms, great breakfast options!! Go for it

Helpful?
Thank AustrianinAsia
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 weeks ago

The Sheraton Maintains all the great qualities of Western-branded Hotels in Asia. (i.e. better service than we are used to back home x10). I think a lot of the reviews have gone into great lengths upon how spacious and modern the rooms are. That should be expected given the price point. I think what makes the Sheraton excel compared to... More 

Helpful?
Thank GeraldKowal
Level Contributor
18 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 2 weeks ago via mobile

Room is big enough. They didn't have anymore double bed so I got 2 small beds so book it in advance. Mattresses and pillows are good quality. Bathroom has a shower and a bathtub. They provide everything (soaps, shampoo, lotion, toothbrush, razor, comb, shower cap, Slippers, bathrobe ...) The breakfast buffet is huge. Has either Easter and western choices. Would... More 

Helpful?
Thank Aurelie R
Level Contributor
36 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 3 weeks ago via mobile

Really nice hotel located in the middle of the city! Metro station is right next to the hotel and it's the best way how to travel in Taipei (so cheap, fast and clean). The rooms in the hotel are spacious! Bed is huge and very comfy and the bathroom is modern, clean and really nice! There is also amazing park... More 

Helpful?
Thank Natálie D
SheratonGrandTaipei, 經理 at Sheraton Grand Taipei Hotel, responded to this review

Dear Natalie D, Warmest greetings from Sheraton Grand Taipei Hotel. We would like to thank you for taking your time to send a correspondence to us. Your feedback is certainly valuable in order to improve the level of services offered in our hotel. We are looking forward to welcome you back in the very soon future. Best Regards, Front Office... More 

Adelaide
Level Contributor
61 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 3 weeks ago

Stayed as part of a rapid trip around Asia so stay was brief. This should be take into account. The position looked to be good but it was the friendly and quick service checking as late in the day and the comfort of the room that stands out in this situation. Room was modern and clean. Amenities good. Didn't get... More 

Helpful?
Thank Tim P
SheratonGrandTaipei, 經理 at Sheraton Grand Taipei Hotel, responded to this review

Dear Tim P, Warm greetings from the Sheraton Grand Taipei Hotel! I would like to extend my most grateful thank you on your valuable feedback. It is the motivation for us to boost efforts to achieve higher and more consistent levels of guest service. I have shared your comment with related department and ensured they are encouraged. Again, thank you... More 

Hexham
Level Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 3 weeks ago via mobile

This is a very comfortable hotel in the center of Taipei. The rooms are of a decent size and are modern in decor. As an added bonus mine had a nespresso machine. The staff are friendly and attentive. The breakfast was of decent quality and there was plenty of choice. A good hotel for short business trips to the city.

Helpful?
Thank Bufgub
SheratonGrandTaipei, 經理 at Sheraton Grand Taipei Hotel, responded to this review

Dear Bufgub, Warmest greetings from Sheraton Grand Taipei Hotel. We would like to thank you for taking your time to send a correspondence to us. Your feedback is certainly valuable in order to improve the level of services offered in our hotel. We are looking forward to welcome you back in the very soon future. Best Regards, Front Office Manager More 

San Francisco, California
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 weeks ago via mobile

Excellent hotel. Great location - proximity to MTR makes it very easy to get around for cheap. Great service - front desk was very curtious and helpful. Turn down service nightly include fruit refreshment, setting out slippers, and laying out floor mats near bed and bathrooms. Sheraton lounge was also wonderful. Hotel is modern and amenities are nice. I do... More 

Helpful?
Thank Jennyfer67
SheratonGrandTaipei, 經理 at Sheraton Grand Taipei Hotel, responded to this review

Dear Jennyfer67, Warm greetings from the Sheraton Grand Taipei Hotel! I would like to extend my most grateful thank you on your valuable feedback. It is the motivation for us to boost efforts to achieve higher and more consistent levels of guest service. I have shared your comment with related department and ensured they are encouraged. Again, thank you very... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
No photo provided
The Lounge At Sheraton Grand Taipei Hotel
Cuisines: International, Sushi, Asian, Fusion, Taiwanese
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The 688 luxuriously appointed rooms and suites offer guests a wide selection of room types. The Executive Floors offer executive travelers all the services and facilities they require. In addition, they have to their own Executive Lounge. For our Starwood Preferred Guests, we offer three exclusive floors. All rooms feature high-speed internet access and in-room safe. Butler service is provided for Director Rooms and above as well as all Executive Floor rooms.. ... more   less 

Additional Information about Sheraton Grand Taipei Hotel

Address: No.12, Section 1, Zhongxiao East Road, Taipei 100, Taiwan
Location: Taiwan > Taipei
Price Range: $200 - $334 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sheraton Grand Taipei Hotel 4.5*
Number of rooms: 688
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Starwood APAC, Hotels.com, Expedia, Agoda, Ctrip TA, Priceline, Odigeo and Travelocity so you can book your Sheraton Grand Taipei Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Taipei
Taipei Sheraton
Hotel Style:
#11 Spa Hotel in Taipei
#20 Business Hotel in Taipei
#26 Luxury Hotel in Taipei
#39 Family Hotel in Taipei
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Questions & Answers

Here's what travelers have asked, with answers from Sheraton Grand Taipei Hotel staff and other travelers.
8 questions
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Questions? Get answers from Sheraton Grand Taipei Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Great View, Great Location, Quiet floor”
 of 5 bubbles SamSamTo, 4 weeks ago | Read review
“Club Level is well worth the small extra cost.”
 of 5 bubbles David2116, Sep 25, 2016 | Read review
“Request for SPG member-only floors”
 of 5 bubbles JoelD855, Aug 24, 2016 | Read review
“Stay on upper floors away from elevator”
 of 5 bubbles Eric_QM, Jul 31, 2016 | Read review
“Join the loyalty program.”
 of 5 bubbles Jac299, Jul 12, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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