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The Westin Taipei

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The Westin Taipei
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708 Reviews from our TripAdvisor Community

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Showing 461: English reviews
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Reviewed 5 days ago NEWvia mobile

Was upgraded to a Deluxe room as I waited awhile for the room to be ready. Cosy room with very comfortable bedding. The small bolster is very welcoming. Room is fairly spacious and clean. Location is good. Subway is just across the room. Local eateries and convenience shops are just beside the hotel. Concergie is very helpful. One of the...

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Helpful?
Thank Hotell-SG
Toni C, Front Office Manager at The Westin Taipei, responded to this review

Dear Guest, We would like to thank you for taking the time to share your concerns with us. To provide professional and warm service and to give our guest a pleasant stay is our goal. We are very much thankful for your precious time to stay in our place and looking forward to welcoming you back to serve you better...

Voorschoten, The Netherlands
Reviewed 1 week ago via mobile

Great hotel, very friendly staff and high service level. Rooms are spacious and clean. The hotel breakfast has many different options and is of high quality. Small point for improvement is the coffee in the lobby bar.

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Helpful?
Thank hschinck
Toni C, Front Office Manager at The Westin Taipei, responded to this review

...Dear Guest, We would like to thank you for taking the time to share your concerns with us. To provide professional and warm service and to give our guest a pleasant stay is our goal. We are very much thankful for your precious time to stay in our place and looking forward to welcoming you back to serve you better...

Hong Kong, China
Reviewed 1 week ago

Thankful for the upgrade to a lovely suite! Attentive concierge team and greatly appreciated for all the lunch, dinner and movie arrangements! Enjoyed the selection at breakfast venue very much! Minutes away from shopping, restaurants, miniatures museum, etc.

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Helpful?
Thank JoNavigates
Toni C, Front Office Manager at The Westin Taipei, responded to this review

...Dear Guest, We would like to thank you for taking the time to share your concerns with us. To provide professional and warm service and to give our guest a pleasant stay is our goal. We are very much thankful for your precious time to stay in our place and looking forward to welcoming you back to serve you better...

Reviewed 1 week ago via mobile

Everything you expect from Westin - comfy bed, nice relaxing setting. The hotel is in an open air space setup (which I like) . The breakfast at B1 is fantastic. Service by the staff was great as well. I only want to call out their on room dining food quality is absolutely below par. I got sick so I didn't...

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Helpful?
Thank Kevin L
Toni C, Front Office Manager at The Westin Taipei, responded to this review

...Dear Guest, We would like to thank you for taking the time to share your concerns with us. To provide professional and warm service and to give our guest a pleasant stay is our goal. We are very much thankful for your precious time to stay in our place and looking forward to welcoming you back to serve you better...

Reviewed 3 weeks ago

I had a good experience during the stay especially while I was checking out at the counter, and ask for assistance to send the postcard since I was rushing to the airport. I go to the lobby lounge for my quick breakfast, FO associate Sara knew I was in hurry, and assist to collect the postcard from the hotel souvenir...

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Helpful?
Thank kennyl77
Toni C, Front Office Manager at The Westin Taipei, responded to this review

Dear Guest, We would like to thank you for taking the time to share your concerns with us. To provide professional and warm service and to give our guest a pleasant stay is our goal. We are very much thankful for your precious time to stay in our place and looking forward to welcoming you back to serve you better...

San Francisco, California
Reviewed January 22, 2017

Stayed here for one night so we could go to one of the touristy night markets for the evening before our flights back. My room was nice, although one of my colleagues said her room smelled musty. Breakfast offering was very nice. Staff were very pleasant and helpful. We caught a cab to Liaoning Night market. What you would expect...

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Helpful?
Thank AJAhearn
Toni C, 前廳部經理 at The Westin Taipei, responded to this review

Dear Guest, We would like to thank you for taking the time to share your concerns with us. To provide professional and warm service and to give our guest a pleasant stay is our goal. We are very much thankful for your precious time to stay in our place and looking forward to welcoming you back to serve you better...

Quezon City
Reviewed January 21, 2017

The hotel is strategically located at what must have been the original business district in Taipei. The best part of the location is the subway station right across the street. The hotel is a short 8-minute walking distance to the airport shuttle bus stop which is very convenient. The standard suite room was modern and clean, though the age was...

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Helpful?
Thank valmun
Toni C, 前廳部經理 at The Westin Taipei, responded to this review

Dear Guest, We would like to thank you for taking the time to share your concerns with us. To provide professional and warm service and to give our guest a pleasant stay is our goal. We are very much thankful for your precious time to stay in our place and looking forward to welcoming you back to serve you better...

Los Altos, California
Reviewed January 8, 2017 via mobile

I returned to Taipei after a 4 yr hiatus. Went to my old dependable and once favorite hotel. In the intervening years it has aged, it's still an ok hotel with a good mattress and a clean room, but the restaurant is not what it was and the walkways and decor feels aged and in need a revamp. Dependable still...

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Helpful?
Thank CTPreview
Toni C, Manager at The Westin Taipei, responded to this review

Dear CTPreview, We would like to thank you for taking the time to share your concerns with us. We are very much thankful for your precious time to stay in our place and looking forward to welcoming you back to serve you better in the near future. Warm Regards,

Las Vegas, Nevada
Reviewed January 5, 2017

Having stayed at a few Starwood properties in Taipei, I have to say this hotel is my favorites. It's located near two subway lines, and the immediate area has a nice array of stores and restaurants. The service here is excellent. The staff's spoken English is amongst the best I've experienced between the Starwood hotels in the city. I will...

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Helpful?
Thank Tim_Maliyil
Management response:

Dear Guest, We would like to thank you for taking the time to share your concerns with us. To provide professional and warm service and to give our guest a pleasant stay is our goal. We are very much thankful for your precious time to stay in our place and looking forward to welcoming you back to serve you better...

Los Angeles, California
Reviewed January 4, 2017

This hotel is a little dated, but its a great hotel. It is ideally located next to two MRT lines, making getting around the city super convenient. The staff were friendly and eager to please. As an SPG Platinum Member I was upgraded to a suite, it was a spacious room with lots of amenities, including a Nespresso machine (awesome)....

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1Thank Rigo V
HaileyChen, 客戶關係經理 at The Westin Taipei, responded to this review

Dear Guest, We would like to thank you for taking the time to share your concerns with us. To provide professional and warm service and to give our guest a pleasant stay is our goal. We are very much thankful for your precious time to stay in our place and looking forward to welcoming you back to serve you better...

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Westin Taipei provides a unique cultural touch and an oasis for rejuvenation in the financial, commercial and entertainment district of Taipei City’s Nanking East Road. Our hotel is a mere 40 minutes drive from Tao Yuan International Airport and convenient to the MRT. We are also just 15 minutes from the Taipei World Trade Center and the Nangang Exhibition Hall, via the Mass Rapid Transit Muzha Neihu Line.Ideal for both business and leisure travelers, we are conveniently located near major shopping centers and global corporate enterprises. We are very close to Taipei 101 -the tallest building in Taiwan- and not far from the National Palace Museum with its exquisite collections of ancient treasures, as well as night markets bustling with activities.Our Sensory Welcome will help you revitalize the minute you walk through the doors. You will be met with a delightful smile and Westin’s signature White Tea Scented Towel Service, a freshly prepared welcome drink, and Westin music and lighting to create an energizing ambiance. It will make your arrival experience refreshingly unique.288 deluxe rooms, including 42 suites, are comfortably appointed with contemporary amenities and beautiful city views. Each is equipped with our signature Heavenly Bed® for a relaxing night’s sleep. You can re-energize in the WestinWORKOUT® Gym, or work out in the privacy and comfort of your WestinWORKOUT® Room should you prefer. Our dining options offer culinary treats from both east and west, featuring a wide selection of the finest Chinese, Western, Italian, and Japanese cuisines.Find total renewal at The Westin Taipei. ... more   less 

Additional Information about The Westin Taipei

Address: No.133 Section 3, Nanjing East Road, Taipei 104, Taiwan
Location: Taiwan > Taipei
Price Range: $187 - $344 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Westin Taipei 4.5*
Number of rooms: 288
Reservation Options:
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Also Known As:
The Westin Taipei Hotel Taipei
Westin Taipei
Taipei Westin
Hotel Style:
#13 Spa Hotel in Taipei
#29 Business Hotel in Taipei
#32 Luxury Hotel in Taipei
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Questions & Answers

Here's what travelers have asked, with answers from The Westin Taipei staff and other travelers.
2 questions
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Questions? Get answers from The Westin Taipei staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“choose a higher floor.”
 of 5 bubbles rammenon, Jan 3, 2017 | Read review
“Book a room on the club floor and enjoy the club room for breakfast, tea, or evening drinks.”
 of 5 bubbles BigKahuna101, Nov 3, 2016 | Read review
“Didn't stay here came for lunch in the restaurant”
 of 5 bubbles amitas28, Nov 2, 2016 | Read review
“Request a higher floor, toward the back of the hotel overlooking a large parking lot--not into an office building. Quieter on that side.”
 of 5 bubbles Equus-or, Oct 1, 2016 | Read review
“Good for businessman”
 of 5 bubbles 銘曜林, Aug 23, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question