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Capital Hotel

#149 of 505 Hotels in Taipei
Certificate of Excellence
No.7, Sec 2, Jianguo North Road, Taipei 10487, Taiwan
Hotel amenities
1 room 1 adult
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Capital Hotel
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111 Reviews from our TripAdvisor Community

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Burnaby, Canada
1 review
4 of 5 stars Reviewed December 29, 2015

Excellent hotel, friendly staff overall ... except that the staff at the restaurant never smiled to me each morning I went there for breakfast. They very much focused on task; they only smile when talking to one another.

Helpful?
Thank Jinold
benson_wu, 行銷公關 at Capital Hotel, responded to this review

Thank you for choosing Capital Hotel Taipei and taking the time to share your experience. Your comments are vitally important to us. We would like to thank you for your valuable comments. We are looking forward to welcome you soon. Thanking you and warmest regards. Capital Hotel Taipei. More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 19, 2015 via mobile

It's very nice hotel, room, amenities and the breakfast. The staffs can speak English and Japanese. They are very kind. Not very close to the downtown area but just 10min walk or can be used MRT. It's about NTD20 to the downtown area.

Helpful?
Thank 正彦 川
benson_wu, 行銷公關 at Capital Hotel, responded to this review

Thank you for choosing Capital Hotel Taipei and taking the time to share your experience. Your comments are vitally important to us. We would like to thank you for your valuable comments. We are looking forward to welcome you soon. Thanking you and warmest regards. Capital Hotel Taipei. More 

Mumbai (Bombay), India
Level Contributor
27 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed November 6, 2015

The Hotel is conveniently located in business district .However the staff are non-smiling and not very responsive ,may be because they do not understand English weel.That is the key problem when asking for room service or housekeeping.

Helpful?
Thank Bidyut S
benson_wu, 行銷公關 at Capital Hotel, responded to this review

Thank you for choosing Capital Hotel Taipei. We apologize for the situations you mentioned . We will continuously strengthen training and improve to achieve the best room quality. We do sincerely appreciate your kind patience and hope could have your next visit in the nearest future. Yours sincerely, Capital Hotel Taipei. More 

Sydney, Australia
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed November 3, 2015

I was more than a bit disappointed when I checked into the hotel late at night. The reception area seemed very unwelcoming and the few hours I spent at the hotel on a recent business trip, I found the staff unhelpful.

Helpful?
Thank Gauri M
benson_wu, 行銷公關 at Capital Hotel, responded to this review

Thank you for choosing Capital Hotel Taipei. We sincerely apologize for your uncomfortable. We are terribly sorry for any inconveniences that we have caused you. We will continuously strengthen our staff training in order to provide the best services to all the guests. Once again, we sincerely apologize for causing you this issue, and also we do appreciate for your... More 

Bangalore, Karnataka, India
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed October 9, 2015 via mobile

The hotel was good. Loved the room. Buffet breakfast was okay. It's well located in center of the Taipei city and is near to a shopping mall and food court. I found out that different rooms though in same category have different interior design. This hotel is value for money for travellers

Helpful?
Thank blnreddy
benson_wu, 行銷公關 at Capital Hotel, responded to this review

Thank you for choosing Capital Hotel Taipei and taking the time to share your experience. Your comments are vitally important to us. We would like to thank you for your valuable comments. We are looking forward to welcome you soon. Thanking you and warmest regards. Capital Hotel Taipei. More 

Santa Monica, California
Level Contributor
85 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed September 15, 2015 via mobile

Right in the heart of downtown Taipei,in an area that looks more commercial than it should for visitors, hides the Capital Hotel. This remarkable jewel has an accommodating staff(we checked in at midnight local time) and a lobby that looks like a swanky NY hotel lobby. The room was better than most rooms I've stayed at for double the rate.... More 

Helpful?
Thank BXzilla
benson_wu, 行銷公關 at Capital Hotel, responded to this review

Thank you for choosing Capital Hotel Taipei and taking the time to share your experience. Your comments are vitally important to us. We would like to thank you for your valuable comments. We are looking forward to welcome you soon. Thanking you and warmest regards. Capital Hotel Taipei. More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed August 9, 2015 via mobile

Maybe it's just a bad time for them, but judging by the industrial grade air fresheners in the hallway, it's a common problem here. The hallways smell like rotting squirrels! Seriously, I hold my breath from the elevator to our room and thank God it smells like decades of cigarette smoke in our room because I'd get sick if I... More 

Helpful?
Thank Jeff H
benson_wu, 行銷公關 at Capital Hotel, responded to this review

Thank you for choosing Capital Hotel Taipei. We apologize for the situations you mentioned. We will continuously strengthen training and improve to achieve the best room quality. We do sincerely appreciate your kind patience and hope could have your next visit in future. Capital Hotel Taipei. More 

Hillcrest, South Africa
1 review
5 of 5 stars Reviewed May 27, 2015

An excellent hotel with extremely helpful and friendly staff. The rooms are very comfortable, spacious, clean and pleasant. We made a block booking for business purposes and held meetings in the conference centre. Cannot fault the hotel and its staff for their commitment and professionalism.

Helpful?
Thank sjb762
benson_wu, 行銷公關 at Capital Hotel, responded to this review

Thank you for choosing Capital Hotel and taking the time to share your experience. Your comments are vitally important to us. We would like to thank you for your valuable comments. We are looking forward to welcome you soon. Thanking you and warmest regards. Capital Hotel Taipei. More 

Melbourne, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed May 9, 2015

Travel to Taiwan a few times each year, and always stay at the Capital Hotel. It is very conveniently located in a busy downtown district, but nestled just off the main road, offering a comfortable and peaceful place to rest after a busy day. The rooms are massive, and styled like an expensive boutique hotel. The beds are super soft... More 

Helpful?
Thank Eddie S
benson_wu, 行銷公關 at Capital Hotel, responded to this review

Thank you for choosing Capital Hotel and taking the time to share your experience. Your comments are vitally important to us. We would like to thank you for your valuable comments. We are looking forward to welcome you soon. Thanking you and warmest regards. Capital Hotel. More 

Male
Level Contributor
53 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed February 5, 2015

We pulled up in a cab and had to carry our own bags into the foyer. even had to open the door ourselves while three receptionist stood behind the desk smiling?. Room 301 Our booking was made online, but it still took them a few minuets to find our booking. We were given our key and had to make our... More 

Helpful?
2 Thank TrevorT-Bone
benson_wu, 行銷公關 at Capital Hotel, responded to this review

Dear Valued Guest Warmest greetings from Capital Hotel Thank you so much for your valuable review and staying with us. Guest feedback is the most important feedback we receive, thus we appreciate your observations and have shared your comments with our team. We are happy to hear that you liked our in room facilities and most importantly we are sorry... More 

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