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Shangri-La's Far Eastern Plaza Hotel Tainan

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Shangri-La's Far Eastern Plaza Hotel Tainan
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1,100 Reviews from our TripAdvisor Community

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Showing 476: English reviews
Berlin, Germany
Reviewed 2 days ago NEW

The hotel is probably the tallest building around that area. It's located at the back of the main railway station in Tainan, very easy to find. There's a department store just right next door, which opened until 9:00pm, as I remembered. There are also a few more shops, tea shops, restaurants...etc. near by. Very convenient location! The restaurant in the...

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Thank Jenny L
London, United Kingdom
Reviewed 2 days ago NEW

I had a large and comfortable room with views across the city. The hotel is next to the train station, but you have to walk back under the train station to get to see the sights in the old town. At night this part of town feels a bit creepy and there are homeless sleeping in the underpass at the...

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Thank danco28
Reviewed 1 week ago

Went to Tainan to experience a different side of Taiwan (usually I just stay in Taipei during my trips). Stayed at the Shangri-La, which is very convenient, as it is located right across the road from the train station. The room was big (in some ways, too big) but very comfortable. The room was a bit dirty and dated (the...

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Thank Kenneth L
SLFEPH, 總經理 at Shangri-La's Far Eastern Plaza Hotel Tainan, responded to this review

Dear Kenneth L, Thank you for staying in Shangri-La's Far Eastern Plaza Hotel Tainan and sharing your valuable review on us. We are truly happy to know that you have enjoyed your Shangri-La experience in Tainan. Your precious feedback will motivate us for further enhancement. We certainly will look into the areas that you mentioned and we look forward to...

Singapore, Singapore
Reviewed 1 week ago

first time stayer in Shangri-la, good service staff attended to us. Superb huge and spacious room at Level 28. three seater comfy sofa, long working desk, 90 deg rotatable TV screen, a big king size bed. we could also enjoy the facility in the hotel like using the pool with warm temperature as it is cold outside, the gym and...

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Thank Jenny T
SLFEPH, 總經理 at Shangri-La's Far Eastern Plaza Hotel Tainan, responded to this review

Dear Jenny T, Thank you very much for taking your precious time and sharing your valuable comments with us. It is uplifting to learn that our facilities and services are up to your expectations. Your kind feedbacks are highly appreciated and we sincerely look forward to welcoming you back in the near future. Best Regards, Ross Miles-Cadman General Manager

Reviewed 2 weeks ago

Stayed at the Far Eastern Plaza Shanghai-la, Tainan, for two nights, from 31 December 2016 to 2 January 2017. I am usually a strong fan of Shanghai-la hotels, but this property is not a good representative of the group. When we arrived at the hotel, there was no one at the door to help us with our luggage. We had...

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Thank Rex Y
SLFEPH, 總經理 at Shangri-La's Far Eastern Plaza Hotel Tainan, responded to this review

Dear Rex Y, Thank you for taking your valuable time sharing your feedback with us. We regret to learn that this visit didn’t meet your expectations. We take every guests' comment seriously and improvement has been made immediately. In order for us to find the right person, would you please send me your booking information to ross.miles-cadman@shangri-la.com so we can...

Manila, Philippines
Reviewed 2 weeks ago

If travelling to the southern part of Taiwan, Shangri-La hotel is an excellent hub. Tainan maps (with interesting places and food) are available at the reception and the concierge is knowledgeable on travel information. There is also a bookstore nearby. Comments / suggestions: 1. Noise from the nearby train station can be heard from the room; 2. Maps on nearby...

Review collected in partnership with shangri-la.com
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Thank tattoi
SLFEPH, 總經理 at Shangri-La's Far Eastern Plaza Hotel Tainan, responded to this review

Dear Tattoi, Thank you very much for sharing your staying experience with us. Providing authentic services and up-to-date facilities is the hotel’s long-term commitment to our guests. Your precious feedback will motivate us for further enhancement. We certainly will look into the areas that you mentioned and we look forward to serving you again in the future. Best Regards, Ross...

Reviewed December 3, 2016 via mobile

By Tainan standard, this may be one of the better hotels but by international Shangri-La standard, it's rank at the bottom half. Concerige with coat didn't help you with your luggage just ushered you to check in. Although generally during my stay, the concerige staffs are helpful but the front desk staffs and the duty manager always failed to deliver...

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Thank singhawkeye
SLFEPH, 總經理 at Shangri-La's Far Eastern Plaza Hotel Tainan, responded to this review

Dear Singhawkeye, Firstly, thank you for taking your time to share your feedback on Tripadivsor. We are regretful to learn that your staying experience did not meet our usual standard. I have personally looked into this issue and re-emphasized the importance to our team. Also, please do not hesitate to contact us should you have further questions. Again, your feedback...

Zurich, Switzerland
Reviewed November 24, 2016

This hotel is a fantastic place to base yourself if staying the Tainan area. The rooms are elegant and modern, the decor of the hotel is clean and elegant with lovely eastern influences. Everything is kept in excellent working order and the staff do a fantastic job of catering to your needs. In particular, the Horizon Club is well worth...

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Thank jabc
SLFEPH, 總經理 at Shangri-La's Far Eastern Plaza Hotel Tainan, responded to this review

Dear Jabc, Thank you very much for sharing your experience with us. It is uplifting to learn that our services are up to your expectations. All your positive feedback and recognition will be passed to our concerned teams. In regards to the wellness facilities, we understand and will further discuss for possible adjustment. We truly look forward to welcoming you...

Tainan, Taiwan
Reviewed November 23, 2016

I have stayed here at the Shangri-la Far Eastern Plaza several times on business and it is always good to come home here after a working day. Staff service is always at its very best.Value for money is clear to see and experience. I cannot imagine anyone being disappointed. I will be back here in a month or so and...

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Thank gpjma
SLFEPH, 總經理 at Shangri-La's Far Eastern Plaza Hotel Tainan, responded to this review

Dear Gpjma, Thank you very much for sharing your wonderful experience with us. We are thrilled to learn that you enjoyed your stay and your precious feedback will definitely motivate us to keep up a high hospitality standard. We truly look forward to welcoming you back again soon. Best Regards, Ross Miles-Cadman General Manager

Calgary, Canada
Reviewed November 23, 2016

This is just a phenomenal hotel. It’s location is about as central as possible, next to the train station and main bus nexus. One can rely entirely on public transportation from this place, which is a real positive when weighing the premium hotel price. However, as Shangri-la pricing goes, this hotel is a steal, typically charging about half the rate...

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Thank duckh00k
SLFEPH, 總經理 at Shangri-La's Far Eastern Plaza Hotel Tainan, responded to this review

Dear Duckh00k, Thank you very much for taking your precious time and sharing your valuable comments with us. We are delighted to learn that you enjoyed your stay and the city. Thank you again for your continuous support and we look forward to welcoming you back to Shangri-La Far Eastern Plaza Hotel, Tainan, your residence in Tainan, in the very...

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Horizon Deluxe Double (68)
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in the heart of downtown Tainan, Shangri-La Far Eastern Plaza Hotel, Tainan is the first internationally-affiliated deluxe hotel outside Taipei which offers an idea base for both business and leisure travelers. The hotel has the largest guest rooms among Tainan hotels, with various choices of restaurants and first rate facilities and services. Shangri-La's Far Eastern Plaza Hotel, Tainan, sets a new benchmark for luxury in Southern Taiwan. ... more   less 

Additional Information about Shangri-La's Far Eastern Plaza Hotel Tainan

Address: No.89 West Section, University Road, Dong District, Tainan 70146, Taiwan
Location: Taiwan > Tainan
Price Range: $122 - $286 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La's Far Eastern Plaza Hotel Tainan 5*
Number of rooms: 336
Reservation Options:
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Hotel Style:
#1 Business Hotel in Tainan
#1 Luxury Hotel in Tainan
#1 Family Hotel in Tainan
#1 Spa Hotel in Tainan
#20 Best Value Hotel in Tainan
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Questions & Answers

Here's what travelers have asked, with answers from Shangri-La's Far Eastern Plaza Hotel Tainan staff and other travelers.
4 questions
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Jakarta, Indonesia
Las Vegas, Nevada

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Questions? Get answers from Shangri-La's Far Eastern Plaza Hotel Tainan staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Higher floor might get the nicer view.”
 of 5 bubbles 285jenn, 2 days ago | Read review
“Facing the pool might be a better choice than facing the city view”
 of 5 bubbles jennytR6024TI, 1 week ago | Read review
“Top floors have great views over Tainan”
 of 5 bubbles jabc, Nov 24, 2016 | Read review
“High floor with good view and breakfast is a must.”
 of 5 bubbles 748stonet, Nov 20, 2016 | Read review
“"An amazing experience! Don't look anywhere else if a Shangri-La is in the city your are visiting!"”
 of 5 bubbles Cs2011, Nov 14, 2016 | Read review
5 of 5
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