One of the best experiences in my life. The resort is located in the national park full of animals. The service, the food, the hospitality is on the highest level! Special thanks to our naturalist who made our stay expectations!
Our stay at Meghauli Serai was pretty awesome. From Airport pickup till airport drop, everything was taken care by their team without any issues. Very good food, thanks to Chef Lekhraj and Steward Anjan. The best part was everything was looked after, 0 error's on the management. We took Elephant safari and boat ride, both were great. We had fun with our little one's. Overall, great staff, great property and excellent management. Keep up the good work.
My husband, son and I stayed at this lovely property for this year’s dashain holidays. It was serene and thoroughly relaxing from Kathmandu’s bustle. We stayed in the standard room area and were very happy with the bedroom and balcony. The common pool is heavenly and you get a wonderful view of Rapti River. The staff were hospitable and took great care of us. The resident manager Camelle, restaurant staff Chakra and Arjun our tour guide made our stay wonderful! It was my first time at this property but I definitely hope to return back soon! P.S: Tharu Dinner is highly recommended!
So let's start with the good things, the room and the architecture was beautiful. Well that's all that was good! Apart from that everything was pathetic! The service was so so so bad, that it didn't feel like a Taj Property. I had earlier stayed in Barahi, even though their rates are way lesser than Taj, the service was amazing! It was so personalised and made us feel so special, here we felt like we are a burden on the staff. So disappointing. The service staff, the resident manager, everyone was rude like hell. We never mind paying a penny extra for an exception service. But here, we paid a very high price, and yet recieved such a disrespectful and disappointing service. I WOULD NEVER RECOMMEND THIS PROPERTY TO ANYONE!
This was a really fantastic short visit, three nights. From the welcome at the airport through the elephant safari, elephant bathing, boat rides and fantastic sunsets, with delicious food, comfortable clean rooms and,most importantly friendly, efficient and smiling staff, to the farewell it was fabulous. Nothing lacking here, except a tiger. All the more reason to come back.