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Grand Hotel Kathmandu

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Grand Hotel Kathmandu
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265 Reviews from our TripAdvisor Community

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Showing 230: English reviews
Dallas, Texas
Reviewed May 29, 2016

Staying at Grand Hotel is one of the best experience in my trip. The staff maintained a positive attitude and ensured I felt welcome during my stay. Everyone treated me with dignity and respect. The manager and the guest representatives were wonderful. Specially, Kopila Shrestha is one of the best staff that the hotel has. She took good care of...

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Helpful?
Thank RamNeupane
Kopilastha5, Guest Relation Executive at Grand Hotel Kathmandu, responded to this review

Dear Guest, Thank you for sharing your experience about your stay with us. We are glad to read that you enjoyed your overall stay. Your kind appreciation about the staff will be shared with our team. Thank you for your kind comments and we look forward to welcoming you back in the near future. Best Regards Kopila Shrestha Guest Relation...

Reviewed May 24, 2016 via mobile

The airport pick up service was nice so I was pretty excited to check in. The service at the desk was not welcoming and almost rude so I was disappointed. When my mom asked for wifi code, they just responded with "it's free." When we checked into the room, we saw that wifi needed a username/passcode so we called the...

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Helpful?
Thank Cocoisablackcat
London, United Kingdom
Reviewed April 25, 2016

Grand Hotel : Kathmandu Nepal – reality check: Booked on line but they required all credit card details with security code to secure our booking BUT ‘NO’ cancellation or alterations were permitted!!. This only became apparent when we received their confirmation of our booking. Too late to change our minds, we found this approach un-acceptable as most quality hotels offer...

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Helpful?
1Thank Barry J
Kopilastha5, Guest Relation Executive at Grand Hotel Kathmandu, responded to this review

Dear Mr Barry J, Thank you for sharing your comments of TripAdvisor regarding your recent stay with us. We apologise that during your visit, we did not meet your expectations with the service, however, we are taking your comments on board to review and ensure that we are able to improve and maintain our standards. However, the comments regarding the...

Mumbai (Bombay), India
Reviewed March 22, 2016

Excellent location, stayed for 9 days , decent breakfast, good room service, clean , good housekeeping ,bathrooms are old but kept clean, cheerful and helpful staff, value for money, the restaurant always called and reminded about breakfast which closes at 10 am.

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Helpful?
Thank Salim A
Kopilastha5, Guest Relation Executive at Grand Hotel Kathmandu, responded to this review

Dear Mr Salim, Warm Greetings from Hotel Grand,Kathmandu! Thank you for sharing your experience regarding our hotel. Your positive comments regarding the staff will be shared with our team. We are pleased that you enjoyed the services and facilities of our hotel. And thank you for mentioning about breakfast, room service, housekeeping service and value of money. We hope to...

Delhi
Reviewed March 21, 2016 via mobile

Reasonable hotel, located centrally with friendly staff. Had a comfortable stay though internet was tad too slow for a business traveller. Food was average and rest of the amenities were decent. Booked through Expedia. Got a good rate.

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Helpful?
1Thank Nimi
Kopilastha5, Guest Relation Executive at Grand Hotel Kathmandu, responded to this review

Dear Ms Nimisha, Greetings from Hotel Grand ! Thank you for taking time to write a review about our hotel. I was glad to know that you enjoyed our services and facilities. We hope to welcome you back again. Best Regards Kopila Shrestha Guest Relation Executive

Jakarta, Indonesia
Reviewed March 15, 2016

I stayed at this hotel only for one night, just before I joined other colleagues in an annual meeting of a consortium the next day. It was 5 degrees when I arrived at the hotel directly from the airport. The staffs were friendly and helpful. They had my booking and I checked in without any problem. I got a nice...

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Helpful?
Thank LubisBee
Kopilastha5, Guest Relation Executive at Grand Hotel Kathmandu, responded to this review

Dear Ms Lubisbee, Thank you for sharing your experience. We are very delighted to know that you enjoyed your stay with us. Your appreciation about the breakfast, rooms, staffs and the associates is very encouraging. We provide toothbrush in suite room but in deluxe room we provide on request of our guest. We hope we can have the opportunity to...

Raebareli, India
Reviewed March 15, 2016

The hotel is in center of the city with a market nearby . Nice rooms with mountain view ,comfortable stay , service good ,restaurant good . have a swimming pool, a spa and massage centre . I got Ayurveda massage done for one hour with INR 1400 .Some eating joints are there outside the hotel but hotel restaurant provide good...

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Helpful?
Thank prerna62
Kopilastha5, Guest Relation Executive at Grand Hotel Kathmandu, responded to this review

Dear Ms Prerna, Thank You for such a lovely review about our hotel. I was overjoyed to read that we had exceeded your expectations in all of our services and facilities. It is a real pleasure to hear such feedback. I am too gratified that you dined with us and you liked our hotel food. I will inform our Chef...

Derby, United Kingdom
Reviewed March 10, 2016

Lovely hotel, great staff. Stayed at a hotel just round the corner for 4 x the price for the next few days and the Broadband was rubbish and charged per hour. This was excellent, rooms okay, service with a smile. Highly recommended and didn't have to pay extra for Broadband!!

Review collected in partnership with this hotel
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Helpful?
Thank 73carltonm
Kopilastha5, Guest Relation Executive at Grand Hotel Kathmandu, responded to this review

Dear Mr Carlton, Thank you for taking time to write review about our hotel. We are very pleased to know that you had a comfortable stay in our hotel with great staff, rooms and service with smile. I would like to take this opportunity to mention that currently, we do have free of charge wifi available at the hotel lobby...

New York City, New York
Reviewed March 3, 2016 via mobile

Even if the hotel is 4 star, the level of service was outsatnding. My wife and i stayed at Grand Hotel for 3 nights to spend vacation. The hotel staff was fantastic! Every detail was perfect! The room was spacious and beautifully appointed. On top of that, food was also delicious. If anyone visit Nepal, i would definietly recommend this...

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Helpful?
Thank aghkkl
Kopilastha5, Guest Relation Officer at Grand Hotel Kathmandu, responded to this review

Dear Mr Guest, Greetings from Grand Hotel! Thank you for taking time to write a review about our hotel. We are very pleased to hear that you enjoyed your stay with us and you liked our food. We would also like to thank you for recommending our hotel to other travellers. We hope to welcome you back soon. Best Regards,...

Mumbai (Bombay), India
Reviewed February 10, 2016

I am staying in this hotel from last couple of years whenever I go to Kathmandu for my office work. The hotel is located very conveniently and in a peaceful surrounding. Rooms are clean and well maintained. The staffs are very helpful and committed to their respective responsibilities.The buffet breakfast offered is reasonably good. The only negative aspect I find...

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Helpful?
Thank abheejeetde
Kopilastha5, Guest Relation Officer at Grand Hotel Kathmandu, responded to this review

Dear Abheejeetde, Thank you for your feedback. We are so pleased to read that you had a wonderful stay and that you were well looked after by our associates. It is always rewarding to know that our guests enjoyed their stay. Also thank you for mentioning about our hotel properties and facilities. Our hotel is little bit far from crowded...

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Pool
  • Spa
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Airport Transportation
  • Breakfast included
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Business Center with Internet Access
  • Laundry Service
  • Conference Facilities
Official Description (provided by the hotel)
Grand Hotel, Kathmandu is a 4-star hotel in Nepal strategically located in the heart of the city's dynamic business, cultural and entertainment hubs. Some of the major landmarks of the city are located within accessible distance from the hotel which include the Swoyambhunath (Monkey Temple), National Museum and the Seto Gumba (White Monastery) . Other attractions near the hotel include Casino Mahjong, United World Trade Centre and Bluebird Mall. Grand Hotel is accredited as the tallest hotel in Nepal. The furnishings are stylish and contemporary and the hotel provides all modern facilities including wifi access through out the hotel and 24 hour cctv surveillance . Other facilities include an all day dining Coffee shop "Rendezvous" serving International Cuisine; "Maharaja" Restaurant (Fine Dining) serving Mughlai cuisine accompanied by live singing (Ghazal); 24 hour in room dining and finally a beauty parlour and a Spa which offer a range of Himalayan treatments according to your needs. ... more   less 

Additional Information about Grand Hotel Kathmandu

Address: Red Cross Marg | Kalimati, Kathmandu 44600, Nepal
Location: Nepal > Central Region > Bagmati Zone > Kathmandu Valley > Kathmandu
Price Range: $43 - $114 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Grand Hotel Kathmandu 3.5*
Number of rooms: 91
Reservation Options:
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Hotel Style:
#4 Casino Hotel in Kathmandu
#23 Business Hotel in Kathmandu
#27 Spa Hotel in Kathmandu
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Questions & Answers

Here's what travelers have asked, with answers from Grand Hotel Kathmandu staff and other travelers.
2 questions
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Questions? Get answers from Grand Hotel Kathmandu staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Upper rooms with open terrace, thus better view and even more peaceful”
, yesterday | Read review
“Ask for a room facing out back and on the top floor for best views.”
, Jan 17, 2017 | Read review
“Nice views on 6th floor and above”
Judith0254, Jan 8, 2017 | Read review
“top floors”
jjrao2011, Nov 5, 2016 | Read review
“Rooms close to rooftop better, but no lift.”
jerome348, Oct 23, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question