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Shangri-La Hotel Kathmandu

Lazimpat, Kathmandu 655, Nepal
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Shangri-La Hotel Kathmandu
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343 Reviews from our TripAdvisor Community

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Dubai, United Arab Emirates
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Shangri-La Katmandu is a perfect business and leisure stay in the heart of Kathmandu. Perfect proximity to city life, walk around shopping and secure location. In current conditions of Kathmandu between electricity shortage hotel operations go on smoothly . Perfect garden with perfect tranquil feel

Helpful?
Thank Arzu T
Kishor T, Manager at Shangri-La Hotel Kathmandu, responded to this review

Dear Ms. Arzu, Greetings from Shangrila~La Hotel, Kathmandu! Thank you for choosing to stay at The Shangri~La Hotel during your recent visit to Kathmandu, Nepal and taking the time to share the review here on Trip Advisor. It was pleasure to have you as our guest and it is so inspiring to learn that you had enjoyed such a memorable... More 

bangkok
Level Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I was expecting a higher standard than what I experienced. I stayed at the hotel for 2 nights. The hotel is best described as average. The rooms are well appointed and spacious. The staff are very courteous and friendly. The restaurant was a huge disappointment. The dinner buffet had very few choices. On a one of the days i opted... More 

Helpful?
Thank anoop350
Kishor T, Manager at Shangri-La Hotel Kathmandu, responded to this review

Dear Mr. Anoop, Greetings from Shangrila~La Hotel, Kathmandu! Thank you for choosing to stay at The Shangri~La Hotel during your recent visit to Kathmandu, Nepal ! It was pleasure to have you as our guest and we appreciate your feedback on your stay. As regards your comment on buffet lunch, please note that every weekend we have a “Saturday Brunch”... More 

Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

All hotels are pretty much the same right? You could be in New York, Sydney, London and the rooms and services are pretty much identical. If you are after such a one-size-fits-all hotel experience then this is NOT the hotel for you. But if you are after a hotel with history, a hotel that uniquely expresses the feel of Kathmandu... More 

Helpful?
Thank Peter K
Kishor T, Manager at Shangri-La Hotel Kathmandu, responded to this review

Dear Mr. Peter, Greetings from Shangrila~La Hotel, Kathmandu! Thank you for choosing to stay at The Shangri~La Hotel during your recent visit to Kathmandu, Nepal ! Thank you for your wonderful comments and appreciate you taking the time to make us aware of your delightful experience during your stay. This certainly encourages our team to further strive towards achieving excellence.... More 

Level Contributor
115 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Important note: This hotel is NOT, in any way, connected to the famous hotel chain - Shangri-La, so do not expect similar facilities and service. First, the positives. This hotel has a nice garden, just beside the restaurant (where you also get to eat breakfast). Eating breakfast outside under the sun (if it's not too cold) would be a nice... More 

Helpful?
Thank Rolando Jr L
Kishor T, Manager at Shangri-La Hotel Kathmandu, responded to this review

Dear Mr. Ronaldo, Greetings from Shangrila~La Hotel, Kathmandu! Thank you for choosing to stay at The Shangri~La Hotel during your recent visit to Kathmandu, Nepal ! It was pleasure to have you as our guest and we appreciate your feedback on your stay. We are not affiliated with any international chain and our hotel has established our very own identity... More 

2 reviews
5 of 5 stars Reviewed January 5, 2016

Lovely hotel, big room, great friendly service, with beautiful gardens. The restaurant was a good buffet for dinner and breakfast. The staff were extra helpful in returning lost property that we forgot in the room.

Helpful?
Thank Kenneth B
Kishor T, Manager at Shangri-La Hotel Kathmandu, responded to this review

Dear Mr. Kenneth, Greetings from Shangrila~La Hotel, Kathmandu! Thank you for choosing to stay at The Shangri~La Hotel during your recent visit to Kathmandu, Nepal ! We appreciate you taking the time to make us aware of your delightful experience during your stay. Your comments will be shared with our entire team. This certainly encourages our team to further strive... More 

Gold Coast, Australia
1 review
1 of 5 stars Reviewed January 2, 2016

I went into this hotel with high expectations and my disappointment began with the airport itself. After saying "Free airport pick-up"on the Website, I was told that the free pick-up did not apply in my case since I did my bookings through Agoda. I was charged around Rs.1650 for the short ride from airport to hotel. On registering at the... More 

Helpful?
Thank Sudhir K
Kishor T, Manager at Shangri-La Hotel Kathmandu, responded to this review

Dear Mr. Sudhir, Greetings from Shangrila~La Hotel, Kathmandu! As regards your comment on hot water supply timings in the room, please note that we had to cut down the timings of hot water supply due to the unprecedented energy crisis the nation has been facing for over 3 months now. We charge US$15 for the airport transfer if booked through... More 

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Vancouver, Canada
Level Contributor
34 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed December 26, 2015

Stayed here on a group trip exploring Nepal. Hotel has a sister hotel in Pokhara but neither is affiliated with the international Shangri-la hotel chain, so adjust expectations accordingly. Both have nice gardens but the rooms are much better at the Kathmandu location. Our rooms were not available at check-in nor after our lunch and we ended up being upgraded... More 

Helpful?
Thank exakatakaly
Kishor T, Manager at Shangri-La Hotel Kathmandu, responded to this review

Dear Guest, Greetings from Shangrila~La Hotel, Kathmandu! Thank you for choosing to stay at The Shangri~La Hotel during your visit to Kathmandu, Nepal and taking time to share the review on Trip Advisor. We are very grateful for your recognition towards our effort in providing quality service and facility. Your comments will be shared with our entire team which will... More 

Malaysia
Level Contributor
50 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 18, 2015

Stayed with my friends here back from Khailash trip. There have clean rooms with good food veg and non veg. We enjoyed our food at the garden. They maintain a beautiful garden especially to hangout at night. It gives you a romantic feeling. Great for couples. The staff were humble and helpful.

Helpful?
Thank neela252
Kishor T, Manager at Shangri-La Hotel Kathmandu, responded to this review

Dear Guest, Greetings from Shangrila~La Hotel, Kathmandu! Thank you for choosing to stay at The Shangri~La Hotel during your recent visit to Kathmandu, Nepal ! Thank you for your wonderful comments and appreciate you taking the time to make us aware of your delightful experience during your stay. This certainly encourages our team to further strive towards achieving excellence. We... More 

Sydney, Australia
Level Contributor
42 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed December 16, 2015 via mobile

We went for a quick bite after a meeting nearby and found a very pleasant place indeed. Food was good. It's an old hotel in town but still maintaining its charm. I think the building needs renovation. However once you step in the Garden Café you will feel the freshness immediately. Recommended.

Helpful?
Thank LostEarthling
Kishor T, Manager at Shangri-La Hotel Kathmandu, responded to this review

Dear Guest, Greetings from Shangrila~La Hotel, Kathmandu! We are very grateful for your recognition towards our effort in providing quality service and facility. This certainly encourages our team to further strive towards achieving excellence. The team at the hotel looks forward to having you with us and assure of another great dining experience. Thank you for taking the time to... More 

oxford
Level Contributor
98 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
4 of 5 stars Reviewed December 11, 2015

Basically the hotel is just about a 4 star establishment. The staff are wonderful, the rooms reasonable size and the food OK. Dinner buffet and a la carte menu have good variety but in my opinion the buffet is pricey and so are the drinks. However the main negative is the location. The hotel is situated on a busy main... More 

Helpful?
Thank alfrescodave
Kishor T, Manager at Shangri-La Hotel Kathmandu, responded to this review

Dear Guest, Greetings from Shangrila~La Hotel, Kathmandu! Thank you for choosing to stay at The Shangri~La Hotel during your recent visit to Kathmandu, Nepal ! We are very grateful for your recognition towards our effort in providing quality service and facility. This certainly encourages our team to further strive towards achieving excellence. As regards your comment on location, our hotel... More 

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