The hotel room was very comfortable and spacious. The people of the hotel was super friendly. From rooftop we can see the whole Kathmandu city and awesome sunset view behind the hills of monkey temple. Good wifi connection and super hot shower. Ramro chha! NAMASTE 🙏
I had had a really fine experience staying in the milestone hotel. The staff there are very friendly and the food there was really delicious. I had stayed in quite a handful of hotels during my trip to Nepal 🇳🇵 but i can really testify for the fact, of milestone hotel being the best so far. The rooftop view from the hotel of kathmandu city was really jaw dropping. I highly recommend all travellers to choose the milestone for the finest experience.
This 25 rooms hotel is located in a street just out of the traffic from Thamel but still in the Centre. This means that there is no much noise from the street. Rooms are clean , place for restaurant is good with nice food. Above everything you feel the people will help you with everything if needed. They really taking care for there customers! Hope they go good in the hard times we face now. Warm regards Family Scheppink
I come to Nepal several times a year for long durations at a time because I am the founder of an INGO that supports in community development of underprivileged areas. My stay here at Miletone Hotel was the worst stay I have ever had in Nepal. Upon arrival, I did not feel like there was any accommodating or welcoming service. In fact, I felt very judged and unwanted. A few days into my stay, I notified staff that I had jewelry missing from my belongings and had seen it just the day before. I told them in the most polite way and explained that I did not want to accuse anyone. Instead of being apologetic and seeing how they could assist me, they denied any responsibility and wanted to search my hotel room with me in there. One night, I had a business partner come to pick up something from my room and the hotel staff greeted him with resentment and accused it to be prostitution, extremely unprofessional and uncomfortable for me and my business partner. The hotel staff kept insisting that I pay for my room days before I even checked out and it made me feel as if they didn't think I was going to pay. On my last night, I ordered room service, the Oreo Milkshake that I ordered was HOT and they tried to serve it to me. I sent it back and told them I didn't want it and to please take it off my bill. The staff member then returned with the milkshake in which he just poured some cold milk in, I could taste the melted ice. I sent it back immediately, then they tried to charge me for it. Lastly, we agree on the price of 2300 NPR when I checked. Instead, when I left, they overcharged me and I paid about 3000 NPR per night. I didn't even want to bother wasting any more time and energy with them. They obviously just want money so I'd rather just give it to them and be on my way. I have worked in hotel management and hospitality, the Marriott Ritz-Carlton, when I was in school for University. SERVICE was always our number one priority - especially making guests feel welcomed and comfortable. The hotel beds may be nice here but with HORRIBLE MANAGEMENT, STAFF AND SERVICE, this hotel will never survive. There are hundreds of hotels in Thamel, if not thousands in Kathmandu. People return because on service. GOOD LUCK, TRAIN YOUR STAFF. Oh and by the way, the VP of my organization left one DAY 1 because there were cockroaches in her room. I tried to give the hotel the benefit of the doubt.…
hotel is centrally located in middle of Thamel, closed to shops, Restaurant, Pubs and Bar, Hotel offer very delicious breakfast in morning, very luxury comfortable bedding and clean spacious room, powerful hot shower, great wifi connection, nice roof terrace with monkey temple view.