Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
The Ambassador is an upscale, stand-alone hotel in central Kathmandu located in the lively Lazimpat area. It is owned and managed by a local homegrown hospitality brand-The ACE Hotels. It is perfect for guests wanting to explore the city without going too far. Close to Thamel's bustling alleys and Durbar Marg's upscale shops, the hotel provides a private retreat from the city's rapid growth. Having five on-site dining options at Hotel Ambassador implies a rich culinary experience and also caters to both leisure and business guests. With contemporary design and local craftsmanship, the Ambassador creates a unique urban atmosphere. The hotel boasts 72 rooms, each featuring triple-glazed windows to enhance comfort, energy savings, and soundproofing. Accommodations cater to diverse guest needs, with the expanded room offerings reflecting Kathmandu's evolving identity, blending modernity with local heritage. In summary, the Ambassador is a luxurious and peaceful escape at the heart of city
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
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Hotel Ambassador By Ace Hotels Kathmandu garners praise for its immaculate and spacious rooms that promise a tranquil retreat with all necessary comforts. Guests often highlight the establishment's exceptional value, particularly noting the affordability of its sumptuous dining options.
The service at the hotel is consistently lauded for being attentive and personalized, contributing to the lively and welcoming atmosphere that resonates with visitors. With a prime location close to key attractions and comprehensive amenities, including a rooftop space, gym, and spa, the hotel stands out as a top choice for travelers.
Location
Convenient
Atmosphere
Welcoming
Rooms
Spacious
Value
Reasonable
Cleanliness
Spotless
Service
Attentive
Amenities
Comprehensive
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The hotel is well situated for exploring - I was able to walk to Durbar Square, Thamel etc easily. The room was spacious and despite being on a busy road, was totally quiet - no traffic noise. The staff were polite and efficient and the breakfast was lovely - including a traditional Nepalese dish each day, which the staff explained. A nice little touch was the extendable washing line in the shower. I'd definitely recommend it and stay there again.
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Date of stay: September 2024
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Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from P Sakya, Owner at Hotel Ambassador By Ace Hotels Kathmandu
Responded Dec 30, 2024
Dear Guest, Thank you for choosing to stay at Hotel Ambassador by ACE Hotels, Kathmandu and for taking the time to share your feedback with us. We are pleased to read your positive comments and the friendliness and assistance of our team member. It is always encouraging for us to learn that our guests are satisfied with our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm Regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Fabulous hotel, very clean throughout. Rooms are large & showers have great pressure. Breakfast is fabulous and Santush always has a smile and is happy to cater special requests. The location is on a busy road but the noise doesn’t permeate. It’s also only a short walk to Thamel. The 2 for 1 happy hour deals on Fri/Sat nights mean you can enjoy a glass of wine or two. You also get a cocktail/mocktail voucher on arrival for level 9 which has a great indoor/outdoor bar terrace area with a panoramic view. I’m looking forward to coming back to this hotel at the end of the tour.
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Date of stay: September 2023Trip type: Traveled solo
Room Tip:Ask reception the cost of taxis so you know roughly how much when bartering. Streets not well...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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The hotel has been renovated for several years. The facilities are very good, with a free gym for guests and several restaurants. The breakfast service is very complete and rich and the rooftop has a spectacular restaurant with slightly higher prices than in other parts of the city but not too much, with very good views of the city for the sunset. The staff is lovely, both Binita, Santosh, Rashmi Tamang etc did not lose detail with us. Last and most importantly, the room is large and the bed is spacious and comfortable, without buts. About 10-15 min from the center of Thamel. Fully recommended if you are looking for a more than comfortable stay in Kathmandu!
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Date of stay: December 2024
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sneha kc and the rest of the wait staff were like the light of the sun in our mornings. Swastika, at customer service, as well as all of her friends and colleagues, made our stay smooth sailing from start to finish. My rooms were always near the elevator and they were very kind to turn off the music for me at night. Tip them handsomely and promote them all! Also, highly recommend the deep tissue massage with ginger scrub. Danyevaad & Namaste, my friends.
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Date of stay: October 2024Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from P Sakya, Owner at Hotel Ambassador By Ace Hotels Kathmandu
Responded Nov 12, 2024
Dear Guest, thank you for taking the time to share such a wonderful feedback and for choosing to stay at Hotel Ambassador By Ace Hotels, Kathmandu it is very pleasing to note that you had a comfortable stay with us and enjoyed the Hotel and its facilities. Indeed, I couldn't agree more with you regarding our staff who we proudly call our Ambassadors. I have passed on your comments to team who are equally delighted to hear from you and express their sincere gratitude for your feedback. We eagerly await the opportunity of welcoming you once again to Hotel Ambassador By Ace Hotels.
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A good service has been provided with a fine meal in a hygienic environment. In particular, Rojina is very friendly with a nice hospitality. Also, the good atmosphere made my appetite stimulate. If I request you something, it may be better to prepare a bit more various types of food.
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Date of stay: August 2024
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Trip type: Traveled on business
Room Tip:A specious room is very cozy.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from P Sakya, Owner at Hotel Ambassador By Ace Hotels Kathmandu
Responded Dec 30, 2024
Dear Guest, Thank you for choosing to stay at Hotel Ambassador by ACE Hotels, Kathmandu and for taking the time to share your feedback with us. We look forward to welcoming you back in the very near future. Warm Regards,
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We are regular to this hotel and we find facilities and services improving. The breakfast this time exceeded our expectation with plenty of choices for all eating preferences. Among others, its particular attention to food with high fibre, omega, vitamins and minerals is worth-mentioning. The room was spacious, bright and clean with a balcony offering panoramic views of the Kathmandu valley. The hotel staff were friendly and helpful. The location was ideal with access to every direction. The room service was great. The laundry service was punctual but its quality could be better.
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Date of stay: September 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This is my third stay here, and again a perfect stay.
As always staff are very courteous, kind and helpful, and always smiling. Prasana (the front desk manager) is knowledgeable and very pleasant to talk to, so as are his team.
We stayed in the Junior Suite which was most comfortable, with all in room amenities well thought of. The bed linen was of high quality so we had a very pleasant sleep. Water pressure excellent, and the smart tv was internet connected which was perfect for relaxing.
The rooftop bar Foreign Affairs is great in October’s nice cool weather. Cocktails are tasty and the Indian cuisine served is one of the best I’ve tried in many countries. Everything very well priced. Even the breakfast in their dining room has a great selection of local and international food so every morning we are stuffed.
Highly recommended if you’re looking for a proper hotel that somehow feels like home because of the staff.
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Date of stay: October 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from P Sakya, Owner at Hotel Ambassador By Ace Hotels Kathmandu
Responded Dec 30, 2024
Dear Guest, Thank you so much for this lovely appreciation. I am glad that you enjoyed the service at Hotel Ambassador by ACE Hotels, Kathmandu. I have taken the liberty to pass on your compliments to all the team members who are delighted with your praise. The entire team is happy to be recognized for their efforts. Each facet of a guest visiting here is important to us, and as I read your comments, I feel truly proud of the team that manages Hotel Ambassador Kathmandu and endeavors to create unique experiences for each guest. Thank you for your compliments, and I look forward to welcoming you again.
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Hotel Ambassador in Kathmandu exceeded our expectations. The room was spacious, clean, and well-maintained, providing a comfortable stay in a fantastic location, close to everything we needed. The staff were extremely attentive and went out of their way to make sure we had everything we needed.
A highlight of our stay was the chic rooftop bar with stunning views. We enjoyed a delicious northern Indian meal there—huge portions, incredible flavors, and the service was top-notch. The staff were so friendly and attentive, making the whole experience even better. If you’re ever in Kathmandu, this place is a must!
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Date of stay: October 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from P Sakya, Owner at Hotel Ambassador By Ace Hotels Kathmandu
Responded Dec 30, 2024
Dear Guest, Thank you for choosing to stay with Hotel Ambassador by ACE Hotels, Kathmandu and for sharing your appreciation with us. We are pleased to read your positive comments about our rooms, the food served in our restaurants and the friendliness and assistance of our staff. It is always encouraging for us to learn that our guests are satisfied with our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm Regards,
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We had a wonderful stay at the Ambassador Hotel. The location is ideal and the amenities were excellent. Smirti Rai was very helpful and accommodating in setting up our reservation and Sabina and staff were extremely attentive and friendly. It was a pleasure chatting with them during our meals in the restaurants and in the hotel lobby. Their kindness and attention made our stay in Kathmandu very enjoyable.
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Date of stay: January 2024
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from P Sakya, Owner at Hotel Ambassador By Ace Hotels Kathmandu
Responded Jan 31, 2024
Dear Guest, Thank you for choosing to stay at Hotel Ambassador by ACE Hotels, Kathmandu and for taking the time to share your feedback with us. We are delighted to note you had a memorable time with us and have carried back fond memories of your experience. Thank you for specifically mentioning the special touches done by the team which made your visit a memorable one. This will certainly motivate them to keep up the good work. Our teams are extremely dedicated to guests’ satisfaction and appreciative comments such as yours will always be our greatest reward. We thank you for your patronage and look forward to welcoming you back in the very near future. Warm Regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very good hotel, centrally located. very courteous and helpful staff, wanted to mention some names, but it will be unfair to those who's name ,i dont know. all staff including guard, were very helpful, guard went out of way on road to catch some taxy and to resolve some payment issue to taxy. food was awesome. all staff reception, restaurant, guards were young and exceptionally courteous. recommend to stay. suggest ; to have thinner and softer fiber filled pillows too, and please don't keep plastic spoons (to stir coffee) . it looks too cheap and environmentally unfriendly. can replace with small nicer metal spoons or with wooden straw. rest was all RAMROO . I.E. very good .
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from P Sakya, Owner at Hotel Ambassador By Ace Hotels Kathmandu
Responded Mar 3, 2024
Dear Guest, Thank you for taking the time to share such a wonderful feedback and for choosing to stay at Hotel Ambassador By Ace Hotels, Kathmandu it is very pleasing to note that you had a comfortable stay with us and enjoyed the Hotel and its facilities. Indeed, I couldn't agree more with you regarding our staff who we proudly call our ambassadors. I have passed on your comments to team who are equally delighted to hear from you and express their sincere gratitude for your feedback. We eagerly await the opportunity of welcoming you once again to Hotel Ambassador By Ace Hotels.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hello Sir,
Namaste and Greetings of the day!
Thank you for your message. As the email address we have receiving mail is from Mr. Francis Rousseau and we have also replied mail twice but sorry to know your are still not getting our mail. May we know any other email address so that we can re-send again.
Warm regards,
Hotel Ambassador by ACE Hotels
The hotel does not have a night club; but there is a very popular club named Trisara within walking distance & few others in Durbar Marg which is also within walking distance.
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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