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Hotel Ser-Nya

Traveler (20)
Room & Suite (16)
Dining (1)

About

Location
Cleanliness
Service
Value
Hotel 18 Deluxe Rooms and 4 Suites, newly renovated with spacious rooms and clean new sheets, new bed and furniture, located right in the heart of town within easy walking distance to everything... Banks, shops, post office, restaurants and entertainment centres.
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Property amenities
Restaurant
Free High Speed Internet (WiFi)
Room Service
Free Parking
Airport Transportation
Laundry Service
Non-Smoking Hotel
Public Wifi
Room features
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Mid-range
Quaint
37Reviews
33Photos
0Q+A
9Room tips
Traveler rating
  • 17
  • 13
  • 5
  • 2
  • 0
Time of year
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  • English
Popular mentions
This was a pleasant enough hotel, without being one of the best in Thimphu. However, the staff were excellent, so friendly and helpful and happy - even though most spoke a very limited amount of English. There was no lift, so a lot of stair climbing if you are on the top floor!
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+2
This was the 1st hotel we were booked at by our Tour Operator Yak Holidays Intl, for our 6 days 5 nights tour. We can easily say we were impressed with the staff first and foremost. They were so polite I cannot say enough, and not just one, all of them. We were offered lovely
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We stayed there for two nights and enjoyed every second of it. The rooms are very cozy and spacious. We were concerned about it not being hot enough at night but the multiple heaters and heatable sheets were amazing! Food is great and location is pretty good.
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Hotel Sernya is centrally located and thereby giving travellers a choice to walk around the main city. One can hop into a nice cafe for a hot cuppa coffee or look around handicrafts showroom and pick up souvenirs galore for friends and families back home.
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Easily the most courteous and friendly staff I have come across in a hotel. The hotel manager takes pains to even serve as a waiter personally! Though a simple, neat and clean dwelling with no fancy amenities or pretensions, it is the utmost friendliness of staff that wins you
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Response from Hotel S, General Manager at Hotel Ser-Nya
Responded Jan 12, 2017
Dear Guest, Firstly thank you for taking your precious time to write a review. Secondly, your kind words are most inspiring and our staff will try even harder to please our guests. You summed up rightly, we offer simple and clean rooms with reasonable rates and one on one service to our guests and anytime they need or want something, we are at their service. Kindly visit us again. Thank you.
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Outside view
Photo provided by managementHotel Ser-Nya
Suite Room
Photo provided by managementHotel Ser-Nya
Suite room with king size bed
Clean
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"Certain rooms at the end might not have wifi access inside, will have to step outside the room."
"All rooms are the same"
"In the winter, ask for space heaters."
"No lift, so ask for a room on the lower floors"
"All rooms are spacious, suites even more."
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12
PRICE RANGE
$57 - $71 (Based on Average Rates for a Standard Room)
LOCATION
BhutanThimphu DistrictThimphu
NUMBER OF ROOMS
22
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