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InterContinental Lusaka

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InterContinental Lusaka
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343 Reviews from our TripAdvisor Community

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Showing 325: English reviews
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

I have stayed here twice and am happy with both visits. Food is good at both restaurants, there is a decent gym and nice pool ( i didn't swim). Hotel staff very helpful in directing us to good restaurants in safe locations, and arranging cabs. Internet access is getting better!

Helpful?
Thank changalanga
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Agree, the grand old lady Interconti has got some patina over the time - but its definitely still the best place to stay in Lusaka. Nice bar and restaurant at the pool. The rooms need some refurbishment.

Helpful?
Thank Martin B
Lucy M, Assistant Quality Manager at InterContinental Lusaka, responded to this review

Dear Martin B, Thank you for your 5 star rating of your recent stay with us! Given the many hospitality options to choose from in Lusaka, we are extremely honored to be considered by you to be the “Best Hotel in Lusaka!” Thank you again for choosing Intercontinental Lusaka and for taking the tome to post your wonderful review! We... More 

Lusaka, Zambia
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

I always have great business meetings at inters which is amongst the top 3 reliable hotels in Zambia and lusaka for business meetings! Option of different cuisines is also available including Zambian and Italian/pizza restaurant. Other shops/services include a very active gym, shops for curios, jewellery and a bank on site.

Helpful?
Thank roofus1010
Lucy M, Assist Quality Manager at InterContinental Lusaka, responded to this review

Dear roofus101 , Thank you for your 5 star rating of your recent stay with us! We are absolutely delighted to read that we are always able to exceed your business requirements as you mentioned you always have “great business meetings” with us! Thank you for giving special mention of this as such comments really encourages the Team to aim... More 

Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Great service. Great restaurants. Clean, quiet rooms. This hotel was way better than I expected. The staff was friendly and courteous and had zero problems at all. If you are looking for luxury in Africa, this is it.

Helpful?
Thank Wyatt E
Lucy M, Assistant Quality Manager at InterContinental Lusaka, responded to this review

Dear Wyatt E, Thank you for your 5 star review of your recent stay with us! We are absolutely delighted to read that we exceeded your expectations! Thank you for giving special mention of the courteous and friendly service you received from our Team during your stay! Thank you again for choosing InterContinental Lusaka and for your recommendation! We hope... More 

Philippines
Level Contributor
42 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
3 of 5 stars Reviewed 4 weeks ago

1. Although we were upgraded to club level, the Lusaka Intercontinental Hotel lacks the luxurious settings of other Intercontinental Hotel’s worldwide. The service was okay, but the room was small and was like a room one would get at a regular hotel, e.g., a Holiday Inn. Disappointing stay.

Helpful?
Thank M O
Lucy M, Assistant Quality Manager at InterContinental Lusaka, responded to this review

Dear MO, Thank you for choosing InterContinental Lusaka. We sincerely regret the disappointment you felt with our Hotel facilities. Yes, InterContinental Lusaka does not compare to the latest Intercontinental hotels in terms of design and facility, however, we do endeavor to maintain the hotel to the best condition possible. Our new Owning Company has recently embarked in a renovation of... More 

Johannesburg, South Africa
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 5 weeks ago via mobile

Just had a business trip to Lusaka and stayed at the InterContinental for a few days. The hotel was clean and hotel staff was very friendly and helpful. Nothing appeared to be out of place or broken. The gym is quite small for how many people there are in the hotel. The gym was very full when I went down,... More 

Helpful?
Thank ruanswi
Lucy M, Assistant Quality Manager at InterContinental Lusaka, responded to this review

Dear ruanswi, Thank you for taking the time to post your review. We are absolutely delighted to read that you a very pleasant stay! May I take this opportunity to formally apologize for the slow service you received in our Italian restaurant. Kindly be assured this is not our accepted or expected standard of service. I shall share your comments... More 

Kampala, Uganda
Level Contributor
322 reviews
163 hotel reviews
common_n_hotel_reviews_1bd8 246 helpful votes
3 of 5 stars Reviewed July 24, 2016

Two stays in the space of a week gave me added insight into the way the hotel operates and two rooms to judge better. My welcome letters both times arrived via email and notably, unlike at many other IHG properties where I stayed in the past, there was no fruit basket or complimentary bottle of wine in the room on... More 

Helpful?
Thank Safariafficionado
Lucy M, Assistant Quality Manager at InterContinental Lusaka, responded to this review

Dear Safariafficionado, Thank you for your descriptive review of your recent stay with us. We are a little disappointed as we would have preferred for you to have had an above average stay. I have taken note of your comments to discuss with our Management team in the areas where we can improve so hopefully on your next stay with... More 

Lilongwe
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed July 21, 2016

I stayed at this hotel for a single night while in transit from Livingstone. The Hotel is a Five Star Service however, the infrastructure is old and dilapidated hence does not provide the comfort of a Five Start Hotel. Bathrooms are very compact with combined shower & tab not flexible for a relaxing mood. Free WiFi was not compatible with... More 

Helpful?
Thank 0863mm
Lucy M, Assistant Quality Manager at InterContinental Lusaka, responded to this review

Dear 0863mm, Thank you for taking the time to post your review. We are sorry to hear of the challenges you experienced with our Wi-FI service connecting to your mobile phone during your one night stay with us. We do have specialized IT Technicians on standby to assist our guests with such matters. We are so sorry this information was... More 

Edinburgh, United Kingdom
Level Contributor
9 reviews
6 hotel reviews
4 of 5 stars Reviewed July 20, 2016

Attended a multi-day conference hosted here in May 2016. Airport shuttle was very efficient and welcome, staff very helpful, breakout rooms were pretty standard, pool area was beautiful for relaxing in, lunch buffets were AMAZING, bar had everything you need for a wind-down after work. Definitely recommend it.

Helpful?
Thank kgoeldner
Lucy M, Assistant Quality Manager at InterContinental Lusaka, responded to this review

Dear kgoeldner, Thank you for choosing InterContinental Lusaka! We are absolutely delighted to hear that you were pleased with the efficient, helpful and welcoming service you received from our Team during your stay with us as well as our Hotel facilities! We really appreciate you taking the time to post your review and for your recommendation! Thank you again for... More 

Lusaka, Zambia
Level Contributor
34 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed July 13, 2016

In the very heart of Lusaka in the center, very nice, clean with professional staff always ready to help. Great food variety for every tastes, and kinds cant say anything wrong. Prices okay, rooms okay, gym okay, wi fi works great. A good place to stay and have business meetings and holidays as well.

Helpful?
Thank 511ZGS
Lucy M, Assistant Quality Manager at InterContinental Lusaka, responded to this review

Dear 511ZGS, Thank you for your 5 star rating of your recent stay with us! We are absolutely delighted to read that you had a very pleasant stay and that we were able to meet all your business as well as leisure requirements! We especially appreciate your comments regarding the professional, helpful service you received from our Team! Thank you... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
InterContinental Lusaka is the preferred destination for businesspeople as well as those who want a leisurely escape. Embassies and government buildings are just across the street and the main shopping and commercial districts are within a 10-minute drive. Of interest are the Lusaka Museum, Kabwata Cultural Village and Mundawanga Botanical Gardens. ... more   less 

Additional Information about InterContinental Lusaka

Address: Haile Selassie Avenue | Po Box 32201, Lusaka 10100, Zambia
Location: Zambia > Lusaka Province > Lusaka
Price Range: $154 - $229 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — InterContinental Lusaka 4.5*
Number of rooms: 224
Reservation Options:
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Also Known As:
Intercontinental Hotels Lusaka Hotel Lusaka
Inter Continental Hotel Lusaka
Lusaka Inter-Continental
Inter-Continental Lusaka
Hotel Style:
#4 Luxury Hotel in Lusaka
#4 Business Hotel in Lusaka
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