We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Book On TripAdvisor Bonus Book your hotel on TripAdvisor — then save 20% on things to do for your trip. Use code BOOKTOSAVE.

Metropole Hotel Kampala

Book on TripAdvisor
in partnership with
Trusted partner. We work with Booking.com to make your booking as easy as possible.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Metropole Hotel Kampala
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

107 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 99: English reviews
Level Contributor
3 reviews
4 of 5 stars Reviewed 3 days ago NEW

Perfectly located in a quite neighborhood with nice restaurants and bars in close walking distance. the breakfast is good and plentiful. The rooms are clean and have all the needed amenities. The hotel's restaurant is always an option for nice dinners when you return late and don't feel like going out but beware of the very slow service.

Helpful?
Thank Tamar D
Cairo, Egypt
Level Contributor
27 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I stayed for one week during May 2016 in this hotel. it was business trip. it is so poor hotel although not cheap. The bathroom is awful & everything is broken. No towels until i asked for it. The air condition has a sound like a pneumatic drill working in the room. Breakfast with no varieties. Plus i was reserving... More 

Helpful?
Thank Rafik A

Travelers are raving about these Kampala hotels

Level Contributor
4 reviews
4 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

Last week i stayed at the Metropole hotel for 2 nights after about 7 months. It felt good to be back to this hotel after such a short time. I take note that thought this hotel has been one of the good places i have been, i was however a little disappointed by the deteriorating state of the hotel. It... More 

Helpful?
Thank Moses_Waweru
Baltimore, Maryland
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed May 31, 2016

Strong points: Friendly and welcoming staff. Located a short walking distance from some great restaurants and the golf course. Quiet and spacious rooms. First floor restaurant had good food. Room service was quick. Appreciated laundry service and personal explanations. Breakfast had good selection to choose from. Management to look into: Pay attention to maintenance - my bathroom had issues. Unacceptable... More 

Helpful?
Thank gpariyo
Rotterdam, The Netherlands
Level Contributor
35 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed April 16, 2016

We had left our wallets etc in the room when we went to eat at the hotel restaurant. A couple of hours after we got back, my father couldn't find his wallet. We searched up and down to no avail. I went to check the restaurant to see if he may have left it there, but no luck. Lastly, I... More 

Helpful?
Thank WameqR
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed March 25, 2016 via mobile

I stayed at the Metropolitan for a few nights only and found it a peaceful and well managed hotel. Staff was friendly and helpful, rooms where simple but fine and well maintained. The kitchen is fine but perhaps not special but certainly OK. Perhaps it is a bit isolated but that's not much if a problem as taxis are readily... More 

Helpful?
Thank Roger B
Metropole K K, Manager at Metropole Hotel Kampala, responded to this review

Thank you for your stay with Metropole Hotel Kampala. Hope you are keeping well. We’re so delighted that you had a chance to experience your stay with Metropole Hotel and we really appreciate your detailed review and great comments. Thank you for highlighting all the elements that contributes making a stay at Metropole such a special experience. Please feel free... More 

Paris, France
Level Contributor
89 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed March 19, 2016

Rooms of this hotel are modern and very confortable , WIFI connection works well, perfect place when you come for business. Massages on demand . i recommend this place to relax after week work . Quality of the buffet is OK , but my room was from the side of the street so not very quiet , but acceptable

Helpful?
Thank francois s
Metropole K K, Manager at Metropole Hotel Kampala, responded to this review

Thank you for your stay with Metropole Hotel Kampala. Hope you are keeping well. We’re so delighted that you had a chance to experience your stay with Metropole Hotel and we really appreciate your detailed review and great comments. Thank you for highlighting all the elements that contributes making a stay at Metropole such a special experience. Regarding the room... More 

Mumbai (Bombay), India
Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed March 4, 2016 via mobile

We lived here in transit to some of the more famous national parks in uganda... Its very useful that way I dont know how good it would be for a long stay Its nice, clean, not ultra luxurious Breakfast is ok... The staff is very courteous and helpful

Helpful?
Thank A_Tamim
Metropole K K, Manager at Metropole Hotel Kampala, responded to this review

Thank you for your stay with Metropole Hotel Kampala. Hope you are keeping well. We appreciated your feedback and hope to see you again. Please feel free to contact us whenever you think we can be of any assistance. We shall be more than delighted to hear from you! Kindest Regards, Metropole Hotel Kampala More 

Mumbai (Bombay), India
Level Contributor
166 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
3 of 5 stars Reviewed March 1, 2016 via mobile

Very near to city centre with nice surroundings, excellent Indian Chinese hotels, age has cought up with hotel's furniture, TV, AC & bathroom fittings/fixtures. Maintenance is overdue & many ammenities need repair$replacement. Breakfast for vegeterians has least options. Wifi seldom works. We came from Kenya late night & reception took time to check in. Attitude was lukewarm. It takes more... More 

Helpful?
Thank JatinAmbani
Metropole K K, Manager at Metropole Hotel Kampala, responded to this review

Thank you for your stay with Metropole Hotel Kampala. Hope you are keeping well. We appreciated your feedback and we apologize for the inconveniences caused during your stay with us. We shall take a serious concern regarding all issues you have mentioned with a very keen attention. Your feedback will be discussed across departments. I hope you will allow us... More 

Brussels, Belgium
Level Contributor
55 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed February 22, 2016

The hotel is nice and clean. Do not expect great luxury but I must say it was better than what I expected. Excellent wifi connection (free) and delicious food. I was surprised by how cheap the food was for such good quality and quantity. All in all a nice hotel but a little expensive for what it is.

Helpful?
Thank Wendy121212
Metropole K K, Manager at Metropole Hotel Kampala, responded to this review

Thank you so much for your stay with Metropole Hotel Kampala! We appreciated your feed back and we very much looking forward to welcoming you back for another wonderful experience. Hope to see you soon. Kindest Regards, Metropole Hotel Kampala More 

Questions? Get answers from hotel staff and past guests. Ask a question

34 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (28)
Viewed
Hotel & Grounds (6)
Viewed
Family/Play Areas (4)
Viewed
Room/Suite (9)
Viewed
View from Room (1)
Viewed
Dining (2)
Viewed
Bathroom (1)
Viewed
Other (5)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (6)
Viewed
Hotel & Grounds (3)
Viewed
Other (3)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Kampala hotels
0.2 mi away
Fairway Hotel
Fairway Hotel
#11 of 88 in Kampala
3.5 of 5 stars 208 reviews
0.2 mi away
Protea Hotel Kampala
Protea Hotel Kampala
#13 of 88 in Kampala
4.0 of 5 stars 183 reviews
0.5 mi away
Golf Course Hotel
Golf Course Hotel
#16 of 88 in Kampala
3.5 of 5 stars 155 reviews
Show Prices
Show Prices
Show Prices
0.4 mi away
The Mackinnon Suites
The Mackinnon Suites
#48 of 88 in Kampala
3.5 of 5 stars 26 reviews
2.2 mi away
Hotel Sojovalo
Hotel Sojovalo
#46 of 88 in Kampala
4.0 of 5 stars 35 reviews
0.9 mi away
Speke Hotel
Speke Hotel
#5 of 88 in Kampala
4.0 of 5 stars 265 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Internet
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Internet
  • Free Internet
Services
  • Dry Cleaning
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
Official Description (provided by the hotel)
Metropole Hotel Kampala overlooks the Uganda Golf Course and is located within the premium localities of Kampala, also known as the city of 21 Hills. Metropole Hotel Kampala is the pioneer in using IP Telephony infrastructure in the Hospitality industry in Africa. It is also equipped with high speed Wireless Internet connection in all rooms and public areas. ... more   less 

Additional Information about Metropole Hotel Kampala

Address: Plot 51/53, Windsor Crescent | P.O. Box 22774, Kampala 7239, Uganda
Location: Uganda > Central Region > Kampala
Price Range: $130 - $288 (Based on Average Rates for a Standard Room)
Number of rooms: 60
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Orbitz, Priceline, Travelocity and Booking.com so you can book your Metropole Hotel Kampala reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay