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Nican Resort Hotel

Traveler (19)
Room & Suite (3)
Dining (1)

About

Location
Cleanliness
Service
Value
Just 20 kilometres from the centre of Kampala City lies the unique Ugandan Nican Resort hotel. The hotel offers 38 rooms decorated with your comfort in mind and is situated within close proximity to the highways and Entebbe Airport & Kajjansi Airstrip. Nican Resort offers leisure as well as corporate travellers good four star accommodation where satisfactory service and convenient facilities ar
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Property amenities
Pool
Free Parking
Restaurant
Bar/Lounge
Breakfast included
Fitness Center with Gym / Workout Room
Room Service
Spa
Free High Speed Internet (WiFi)
Airport Transportation
Banquet Room
Breakfast Available
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Public Wifi
Shuttle Bus Service
Wheelchair access
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Room features
Air Conditioning
Family Rooms
Kitchenette
Minibar
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Trendy
Family
HOTEL CLASS
8Reviews
27Photos
0Q+A
1Room tip
Traveler rating
  • 3
  • 0
  • 1
  • 0
  • 4
Time of year
Traveler type
Language
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  • English
They have been several visits to this place and have not found any problems accessing it. They have nice screens to watch soccer and kids play grounds . They have ample space for weddings and shows. I highly recommend Nican Resort Hotel. Just wait for my return.
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Response from Nican R, Guest Relations Manager at Nican Resort Hotel
Responded Oct 15, 2018
Thank you fo trusting Nican Resort. Please come again
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I orderd for deep fried tilapia and I have to say this was the worst fish I had ever tasted in my life. It was burnt and had a paperish taste too. I would not recommend buying fish here. The customer service was very slow although waiters were polite. It took 40 mons to.get
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Response from Nican R, Manager at Nican Resort Hotel
Responded Jun 12, 2018
Dear Maria, First and foremost we would like to thank you for sparing time to share your feedback about our restaurant department. Secondly, we have also taken time to investigate the matters raised in your review and have come up with solutions. Please accept our late response. As management, we value every customer at our establishment and always want to give them value for the money. Once again, we would like to apologise for the bad experience you had at our restaurant; both the food and from our customer service team. Please note that from time to time, we have hired external professional customer care trainers to carryout training for our service department on customer care and guest satisfaction. The same happened for the kitchen department when we took the staff for off-site training and onsite training in food preparation and food handling. We are very positive, that when staff understand their expectation from the guest, they can't go wrong. We would like to assure you that next time you visit us, you see the difference. Our operations manager would like to meet you physically when you come to our hotel nest time and would love to offer you a complementary drink on house Once again, we thank you for choosing Nican Resort Hotel and Restaurant and we look forward to seeing you soon.
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Very grean , clean and entertaining especially if your lazy going to the city because you can get everything in that one place. Really liked it alot . Perfect compound especially daytime for families with kids🤾🤹 , and in the evening very good for those enjoying
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From rip off too held for ransom ,, for demand payment fly infested poor quality epitome of bad service / greedy management spent in excess of 15 million for a no star regime would not wish this on you so please be careful stay well clear unless you want a similar experience
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Response from Nican R, Guest Relations Manager at Nican Resort Hotel
Responded Aug 28, 2017
Dear James, Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. It is unfortunate to learn of the shortcomings you experienced and we're currently taking steps to upgrade some of the management challenges. Our hotel is fumigated periodically to ensure that flies and other seasonal insects are dealt with at the hotel. We humbly apologize for the unexpected expenses you incurred during your wedding and as such management has put in place a friendly payment system to ensure that our guests confirm the total number of guests at the time of booking and any extra number of guests joining the function have to be communicated in advance. Thank you very much James Warm regards, Immaculate N
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Rooms basic, shower a joke,, hot water temperamental,, restaurant full of flies,, you will wait 2hours for your breakfast of frozen fruit, powdered juice, to say nothing of the eggs,,limited evening menu again you wait and wait,,staff can,t be bothered attitude in
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Response from Nican R, Guest Relations Manager at Nican Resort Hotel
Responded Aug 28, 2017
Dear Guest Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room and service that need updating. It is a pleasure to announce that we implemented many of these upgrades to the property in the last couple of months. Our rooms got new mattresses, bed skirts, window treatments, carpeting, in-room accessories, and much more! Our services have really improved with qualified good chefs and the flies problem is no more. In taking great care of our charming hotel, our main priority is to be able to offer a very well-maintained and comfortable atmosphere. I hope that I can convince you to change your mind about another visit to our property. Please reach out to me directly if you would be willing to give us a chance to turn your experience around. It will be such a great pleasure to personally welcome you back to our new and improved hotel! With much appreciation, Immaculate N
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Album Categories
All photosTravelerRoom & SuiteDining Business Center & Event Rooms
Photo provided by managementNican Resort Hotel
Deluxe Double Room facing the Gardens
Photo provided by managementNican Resort Hotel
Deluxe Double Room facing the Gardens
Photo provided by managementNican Resort Hotel
Deluxe Double Room facing the Gardens
"Air conditioning can be quite noisy"
PRICE RANGE
$49 - $97 (Based on Average Rates for a Standard Room)
LOCATION
UgandaCentral RegionKampala
NUMBER OF ROOMS
38
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