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1/29/2018 1/30/2018
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    Kampala Serena Hotel

    P. O. Box 7814, Kintu Road, Kampala 256, Uganda
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    1/29/2018 1/30/2018
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    $319
    $297
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    Traveler (318)
    Room & Suite (102)
    Dining (43)
    Overview
    • Excellent70%
    • Very good26%
    • Average2%
    • Poor1%
    • Terrible1%
    Travelers talk about
    “the pearl” (29 reviews)
    “beautiful hotel” (25 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness center
    Concierge
    Spa
    Wheelchair access
    Business Center
    Dry Cleaning
    Butler Service
    Shuttle Bus Service
    Private Balcony
    5.0 Star Hotel
    All hotel details
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    Rooms
    Jan 29Jan 30
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    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (680)
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    1 - 5 of 638 reviews

    Reviewed 1 week ago via mobile

    Everything was there. Fantastic breakfast, gym, pool, and comfy bedroom. It’s so nice. No complaints at all! Only that they’re breakfast eggs knock me to sleep . Come here and you’ll see how amazing this place is.More

    Thank Themba N
    Response from SerenaHotels, General Manager at Kampala Serena HotelResponded 1 week ago

    Dear Themba N, Thank you very much for taking the time to share this wonderful experience regarding your recent stay at the Kampala Serena Hotel, it is always a pleasure to receive positive feedback. I will share your rating with our entire team, who I...More

    Reviewed 1 week ago via mobile

    Whether in Nairobi, Kigali or Kampala one can never go wrong with a Serena Hotel. Well situated in the city center, spacious green grounds and common spaces. Rooms are clean and well appointed, tea, coffee and sodas are included in the room. Breakfast is served...More

    Thank 68WorldTraveler68
    Response from SerenaHotels, General Manager at Kampala Serena HotelResponded 1 week ago

    Dear 68WorldTraveler68, We greatly appreciate your wonderful review of the Kampala Serena Hotel, thank you very much for sparing valuable time to write such a thorough review. We indeed take our guest's comfort and tranquility very seriously because we want nothing to detract from their...More

    Reviewed 3 weeks ago

    I couldn't find a separate page for the Spa at the Serena, but it deserves a shout out! The facilities really are top end, with fabulous changing rooms, wonderfully clean showers, steam room and sauna. And the treatments were amazing; a full body massage, and...More

    Thank Benj0118
    Response from SerenaHotels, General Manager at Kampala Serena HotelResponded 1 week ago

    Dear Benj0118, Thank you for taking time to review our Maisha Spa and I am very delighted to hear that your overall experience was excellent, providing the prefect ending to your trip to this bustling city. We are also glad that your first impression of...More

    Reviewed 4 weeks ago

    I stayed in this hotel multiple times, thought it was about time to submit a review. Pros: - Very rooms and spacious rooms, these are some of the largest rooms I've seen in a hotel. - Free minibar drinks. I mean really for $300 a...More

    1  Thank Hazem E
    Response from SerenaHotels, General Manager at Kampala Serena HotelResponded 1 week ago

    Dear Hazem E, Thank you very much for making Kampala Serena Hotel your second home whenever you visit Kampala, we truly appreciate your loyalty and continued trust in our product. Kindly accept our sincere apologies for the inconveniences the numerous security check points may have...More

    Reviewed 4 weeks ago

    Stay here for business. Received a warm welcome from the hotel. Excellent service, the staff go out of their way to make one's stay comfortable. Loved the hotel setting, its surrounded by greenery in the busy city of Kampala, its a little haven. The rooms...More

    Thank Muzvare
    Response from SerenaHotels, General Manager at Kampala Serena HotelResponded 5 days ago

    Dear Muzvare, Thank you very much for taking the time to review our property and service, I am very delighted to hear that your overall experience was excellent and that you found our Hotel an Oasis from the bustling Kampala City. As a member of...More

    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Free Parking
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Business Center with Internet Access
    • Free Parking
    • Shuttle Bus Service
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Heated pool
    • Outdoor pool
    Details
    • Price range
    • $273 - $389 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Business Hotel in Kampala
    • #2 Luxury Hotel in Kampala
    • #2 Romantic Hotel in Kampala
    • #2 Spa Hotel in Kampala
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 152
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Travelocity, Hotels.com, Agoda, Priceline, Hotwire, Cancelon, HotelQuickly, getaroom.com and TripOnline SA so you can book your Kampala Serena Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Uganda >
    • Central Region >
    • Kampala
    Add Photo Photos
    Traveler (318)
    Room & Suite (102)
    Dining (43)
    Pool & Beach (25)
    Hotel & Grounds (193)
    Bathroom (17)
    Business Center & Event Rooms (3)
    Nearby
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Temi A
    December 31, 2016|
    AnswerShow all 5 answers
    Response from SerenaHotels | Property representative |
    Hello Temi, Yes we would be happy to arrange for the Airport Pick up and for the crib. Please call +256 414 309000
    0
    Votes
    Amy0202
    December 21, 2015|
    AnswerShow all 5 answers
    Response from Ajei2000 | Reviewed this property |
    I have never stayed in a family room. I have only stayed in the hotel while on a business trip. I am not able to provide this information but I think it is available in the hotel's website.
    0
    Votes
    Room Tips
    "After you get back to your hotel room always check that your sliding glass door is locked properly."
    Read review
    "Always upper floors, always garden view - you can't go wrong with that choice!"
    Read review
    "I prefer upper floor rooms with garden view."
    Read review
    "All rooms are overlooking the pool and have a view of the city."
    Read review
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