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    Kampala Serena Hotel

    P. O. Box 7814, Kintu Road, Kampala 256, Uganda
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    10/8/2017 10/9/2017
    $430
    $430
    $430
    Traveler (278)
    Room & Suite (90)
    Dining (28)
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    Overview
    • Excellent70%
    • Very good26%
    • Average2%
    • Poor1%
    • Terrible1%
    Travelers talk about
    “pillow menu” (9 reviews)
    “the pearl” (27 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness center
    Concierge
    Spa
    Wheelchair access
    Business Center
    Dry Cleaning
    Butler Service
    Shuttle Bus Service
    Babysitting
    Private Balcony
    5.0 Star Hotel
    All hotel details
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    Protea Hotel by Marriott Kampala
    245 reviews
    #13 of 104 hotels in Kampala
     
    Speke Hotel
    334 reviews
    #9 of 104 hotels in Kampala
     
    Speke Resort and Conference Centre
    541 reviews
    #3 of 104 hotels in Kampala
     
    Golf Course Hotel
    203 reviews
    #17 of 104 hotels in Kampala
     
    Rooms
    Oct 8Oct 9
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (660)
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    1 - 5 of 620 reviews

    Reviewed 3 days ago via mobile

    A fine hotel with excellent facilities and great staff. Very welcoming. Really enjoyed my stay. The restaurants were excellent as were the breakfasts.....while I didn't use the pool the gym and associates facilities were also excellent.

    1  Thank David W
    Reviewed 3 days ago

    I've been to Uganda multiple times; first stay at the Serena. Nice options for restaurants. One of the female staff at the Italian restaurant (can't remember her name) was super helpful when it came to asking questions about my food allergies for which I'm very...More

    Thank MonaB1980
    Reviewed 1 week ago

    I was born and raised in Kampala. I know the city very well. I live in London now. My work takes me around the world and I have had the fortune of staying at some amazing places. I always compare them to Kampala Serena and...More

    Thank TheUgandan
    Response from SerenaHotels, General Manager at Kampala Serena HotelResponded 1 week ago

    Dear TheUgandan, Thank you very much for taking the time to share your most wonderful and detailed experience with us but most importantly for always choosing the Kampala Serena Hotel as your preferred place of residence during your visit Kampala. We are very delighted and...More

    Reviewed 1 week ago

    Wonderful hotel, well earned review. Business center is well equipped. Main restaurant with buffet has wide variety. The Explorer Restaurant has wonderful pasta. Room was large and well furnished. Staff was very accommodating.More

    Thank maudes
    Response from SerenaHotels, General Manager at Kampala Serena HotelResponded 1 week ago

    Dear Maudes, I am delighted to hear that you enjoyed your last stay with us, thank you very much for sharing your wonderful experience with the travelling community. I will share your positive feedback with the team, who I am certain will be very encouraged...More

    Reviewed 2 weeks ago

    Visiting Kampala for the first time, I asked the hotel for a transfer from Entebbe to the hotel. As my colleague and I exited arrivals with our luggage, we were met by the best chauffeur in the world, Anna-Maria. She swiftly took care of our...More

    Thank philipbacchus
    Response from SerenaHotels, General Manager at Kampala Serena HotelResponded 1 week ago

    Dear Philipbacchus, What a delight it is to read your review and glowing remarks about Anna- Maria. We are thrilled to hear that she wonderfully set the pace for your entire stay and equally ended it on the same high note. Its not often that...More

    Protea Hotel by Marriott Kampala
    245 reviews
    #13 of 104 hotels in Kampala
     
    Speke Hotel
    334 reviews
    #9 of 104 hotels in Kampala
     
    Speke Resort and Conference Centre
    541 reviews
    #3 of 104 hotels in Kampala
     
    Golf Course Hotel
    203 reviews
    #17 of 104 hotels in Kampala
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Free Parking
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Business Center with Internet Access
    • Free Parking
    • Shuttle Bus Service
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Heated pool
    • Outdoor pool
    Details
    • Price range
    • $300 - $503 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Business Hotel in Kampala
    • #2 Spa Hotel in Kampala
    • #2 Romantic Hotel in Kampala
    • #2 Luxury Hotel in Kampala
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms ,
    • Family Rooms
    • Number of rooms
    • 152
    • Reservation Options
    • TripAdvisor is proud to partner with Orbitz, Expedia, Booking.com, Hotels.com, Travelocity, Agoda, Priceline, TripOnline SA, Hotwire, Cancelon and HotelQuickly so you can book your Kampala Serena Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Uganda >
    • Central Region >
    • Kampala
    Add Photo Photos
    Traveler (278)
    Room & Suite (90)
    Dining (28)
    Pool & Beach (23)
    Hotel & Grounds (170)
    Bathroom (17)
    Business Center & Event Rooms (3)
    Nearby
    Sponsored by:
    Protea Hotel by Marriott Kampala
    245 reviews
    .69 miles away
     
    Speke Resort and Conference Centre
    541 reviews
    .47 miles away
     
    Golf Course Hotel
    203 reviews
    .27 miles away
     
    Speke Hotel
    334 reviews
    .36 miles away
     
    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Temi A
    December 31, 2016|
    AnswerShow all 5 answers
    Response from SerenaHotels | Property representative |
    Hello Temi, Yes we would be happy to arrange for the Airport Pick up and for the crib. Please call +256 414 309000
    0
    Votes
    Amy0202
    December 21, 2015|
    AnswerShow all 5 answers
    Response from Ajei2000 | Reviewed this property |
    I have never stayed in a family room. I have only stayed in the hotel while on a business trip. I am not able to provide this information but I think it is available in the hotel's website.
    0
    Votes
    Room Tips
    "I prefer upper floor rooms with garden view."
    Read review
    "All rooms are overlooking the pool and have a view of the city."
    Read review
    "Get the executive rooms with the pool view"
    Read review
    "pls. avoid this hotel"
    Read review
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