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9/26/2017 9/27/2017
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    Kampala Serena Hotel

    P. O. Box 7814, Kintu Road, Kampala 256, Uganda
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    Best prices for your stay
    9/26/2017 9/27/2017
    $322
    Traveler (275)
    Room & Suite (90)
    Dining (28)
    Overview
    • Excellent70%
    • Very good26%
    • Average2%
    • Poor1%
    • Terrible1%
    Travelers talk about
    “pillow menu” (9 reviews)
    “the pearl” (27 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness center
    Concierge
    Spa
    Wheelchair access
    Business Center
    Dry Cleaning
    Butler Service
    Shuttle Bus Service
    Babysitting
    Private Balcony
    5.0 Star Hotel
    All hotel details
    Offers from Kampala Serena Hotel
    Deals (1)
    Sep 26Sep 27
    |
    1 room, 2 adults, 0 children
    • Deluxe Room
      $322
      View Deal
    • Deluxe Room
      $322
      View Deal
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    Showing room deals 1 - of 1
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    234 reviews
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    331 reviews
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    Golf Course Hotel
    197 reviews
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    Write a Review
    Reviews (649)
    Traveler rating
    Traveler type
    Time of year
    Language
    • More languages

    1 - 5 of 610 reviews

    Reviewed 1 week ago

    I have been visiting Kampala regularly and always stay at Kampala Serena , which is the best hotel property in Kampala and service is one of the best . The staff are courteous and the quality of rooms is A1More

    Thank Pratul S
    Response from SerenaHotels, General Manager at Kampala Serena HotelResponded 1 week ago

    Dear Pratul S, Thank you very much for taking the time to share this wonderful review of our property and service but most importantly for making the Kampala Serena Hotel your second home during your visits to Kampala. I will be sure to share your...More

    Reviewed 2 weeks ago

    Serena chain of hotels pride itself in quality of service, good food and comfortable beds. The rooms are sizeable and comes with shower, separate from bath tab, TV with satellite channels, pay per view in room movies, tea/coffee making facilities. It has a gym, a...More

    Thank Jerim O
    Response from SerenaHotels, General Manager at Kampala Serena HotelResponded 1 week ago

    Dear Jerim O, Thank you very much for always choosing the Kampala Serena Hotel as your preferred place of residence during your visits to Uganda but most importantly for sparing valuable time to share such a glowing review of our property, staff and their exceptional...More

    Reviewed 2 weeks ago

    This hotel is great in so many ways. The restaurant food is amazing, the rooms are great, the service is superb and most importantly it really feels warm and welcoming. Excellent hotel for business and leisure.More

    Thank Andrew G
    Response from SerenaHotels, General Manager at Kampala Serena HotelResponded 1 week ago

    Dear Andrew G, We are very delighted and honored to have exceeded your expectations in so many ways making your stay with us remarkable. Thank you for sharing this amazing review. Providing our guests with the best possible Serena hospitality and service has always been...More

    Reviewed 3 weeks ago

    Kampala Serena is quite expansive hence a great venue for business events - launches , dinners. Staff are warm , welcoming and helpful. Food is excellent. Great choice if looking for luxury and African hospitality.More

    Thank Christine M
    Response from SerenaHotels, General Manager at Kampala Serena HotelResponded 1 week ago

    Dear Christine M, We sincerely appreciate your amazing review of the Kampala Serena Hotel and delighted to hear that you enjoyed your stay with us. Yes the Hotel was truly designed to offer our guest with the best in dining, accommodation and meeting spaces and...More

    Reviewed 3 weeks ago via mobile

    Had a wonderful weekend stay at the hotel. The staff were friendly especially Joseph and Prozzy (check-in) who upgraded our room and allowed us a late check out as our flight was late at night and Prozzy of lake restaurant who was very resourceful. The...More

    Thank monica m
    Speke Resort and Conference Centre
    528 reviews
    #3 of 102 hotels in Kampala
     
    Protea Hotel by Marriott Kampala
    234 reviews
    #14 of 102 hotels in Kampala
     
    Speke Hotel
    331 reviews
    #8 of 102 hotels in Kampala
     
    Golf Course Hotel
    197 reviews
    #18 of 102 hotels in Kampala
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Fitness Center with Gym / Workout Room
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Shuttle Bus Service
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Business Center with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Fitness Center with Gym / Workout Room
    Details
    • Price range
    • $301 - $502 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Business Hotel in Kampala
    • #2 Romantic Hotel in Kampala
    • #2 Luxury Hotel in Kampala
    • #2 Spa Hotel in Kampala
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms ,
    • Family Rooms
    • Number of rooms
    • 152
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Travelocity, Booking.com, Orbitz, Priceline, Expedia, TripOnline SA, Cancelon, Hotwire, Agoda and HotelQuickly so you can book your Kampala Serena Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Uganda >
    • Central Region >
    • Kampala
    Add Photo Photos
    Traveler (275)
    Room & Suite (90)
    Dining (28)
    Pool & Beach (23)
    Hotel & Grounds (167)
    Bathroom (17)
    Business Center & Event Rooms (3)
    Nearby
    Sponsored by:
    Protea Hotel by Marriott Kampala
    234 reviews
    .69 miles away
     
    Speke Resort and Conference Centre
    528 reviews
    .47 miles away
     
    Golf Course Hotel
    197 reviews
    .27 miles away
     
    Speke Hotel
    331 reviews
    .36 miles away
     
    Nearby Restaurants
    Cafe Javas
    848 reviews
    .40 miles away
    Yujo Izakaya
    234 reviews
    .28 miles away
    The Lakes Restaurant
    46 reviews
    .04 miles away
    Seven Seas at Sheraton Kampala
    70 reviews
    .34 miles away
    Nearby Attractions
    Independence Monument
    81 reviews
    .41 miles away
    Gorilla Bookings
    10 reviews
    .72 miles away
    Mayfair Casino & Club
    17 reviews
    .72 miles away
    Kampala Walking Tours
    267 reviews
    .77 miles away
    Ask a question
    Questions & Answers
    Temi A
    December 31, 2016|
    AnswerShow all 5 answers
    Response from SerenaHotels | Property representative |
    Hello Temi, Yes we would be happy to arrange for the Airport Pick up and for the crib. Please call +256 414 309000
    0
    Votes
    Amy0202
    December 21, 2015|
    AnswerShow all 5 answers
    Response from Jerim O | Reviewed this property |
    I have never stayed in a family room. I have only stayed in the hotel while on a business trip. I am not able to provide this information but I think it is available in the hotel's website.
    0
    Votes
    Room Tips
    "I prefer upper floor rooms with garden view."
    Read review
    "All rooms are overlooking the pool and have a view of the city."
    Read review
    "Get the executive rooms with the pool view"
    Read review
    "pls. avoid this hotel"
    Read review
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