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Kabira Country Club

Traveler (70)
Room & Suite (17)
Pool & Beach (10)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
In the Bantu languages of Uganda, 'Kabira' translates as ‘little forest’. It is home to several rare species of flora and tropical birds, such as the African Grey Parrot and Blue Turncoats, and we ardently preserve this natural haven and wildlife habitat. Kabira Country Club is a family owned, full-service hotel, offering elegance and comfort in a relaxed atmosphere in Kampala's northern suburb of Bukoto within close proximity of the Central Business District with convenient access to all parts of the city and essential social amenities like shopping centers, prime residential and International diplomatic neighborhoods, International schools and the golf course. With stunning views of the greater Kampala cityscape, Kabira Country Club combines gracious hospitality with contemporary style. The family run nature of the hotel delivers a truly personal service. Whether your stay is for business or pleasure, with 95 luxurious guest-rooms and exceptional amenities, Kabira Country Club has all you could possibly need in a modern, comfortable hotel. We’re also the location for East Africa’s most prestigious and well equipped, health, fitness and leisure club, and a prestigious events and conference venue, offering exceptional state-of-the-art conference facilities.
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Property amenities
Free High Speed Internet (WiFi)
Free parking
Fitness Center with Gym / Workout Room
Pool
Room service
Restaurant
Bar/Lounge
Breakfast included
Airport transportation
Babysitting
Banquet Room
Breakfast Available
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Laundry Service
Meeting rooms
Multilingual Staff
Outdoor pool
Public Wifi
Shuttle Bus Service
Tennis Court
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Room features
Air conditioning
Microwave
Minibar
Refrigerator in room
Family Rooms
Kitchenette
Non-smoking rooms
Smoking rooms available
Suites
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Good to know
HOTEL STYLE
Value
Business
HOTEL CLASS
407Reviews
96Photos
4Q+A
87Room tips
Traveler rating
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  • 19
  • 17
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Popular mentions
It is the third time that I go to this hotel, I had seen it once when it had gone to Kampala and I then booked later and not only for me but also for friends and relatives, a very nice swimming pool, the rooms are large and comfortable
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Review collected in partnership with this hotel
Response from KenethJ4, Front Office Manager at Kabira Country Club
Responded 1 week ago
Dear Giovanni, Greetings from Kabira Country Club !! Thank you for your kind review. We truly appreciate your kind words about our facilities and it is definitely a boost for us every time we hear positive reviews such as this. Our team will be informed about the impact of their service excellence during your stay. It is indeed our philosophy to ensure that we provide our guests with the highest standards of service at all times and our guest satisfaction is our number one priority. We hope to welcome you back to the hotel soon. Regards, Jim Keneth
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This place looks wonderful from the pool side. But that is about it's only positive feature. Old, outdated, poorly maintained rooms (look at the other reviews below), no hot water in the hotel for 24 hours... never managed to have hot water my whole stay, used soap sachets in
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Response from KenethJ4, Front Office Manager at Kabira Country Club
Responded 2 weeks ago
Dear Frank, Thank you for informing us about your unpleasant experience during your stay with us. Your feed back enables us to enhance our customer service daily .We sincerely apologize for the unpleasant experience and any associated discomfort that it might have caused .We have reviewed your feedback to the hotel and the issues raised have been addressed with the concerned departments for the appropriate actions. Further to the above, a training schedule has been re drawn to ensure standards are adhered to with the concerned departments.We indeed commit ourselves to achieve exceptional high standard of service and look forward to the pleasure of welcoming you back to the hotel in the near future to experience a better stay with us. Thank you and Best regards, Jim Keneth Duty Manager.
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Returned to this property after 2 years in hopes that it would have improved since my last visit. Booked a Penthouse suite due to needing use of a full kitchen, and 3 bedrooms. Ended up in the same Penthouse suite as before to find that not one thing had improved. The lack of
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Response from KenethJ4, Front Office Manager at Kabira Country Club
Responded 2 weeks ago
Dear Guest Greetings of the day!! Thank you very much for sharing your review about our property. We are delighted that you found our facilities like pool beautiful, modern and comfortable. However on the other end we do apologise for the dissatisfaction that you encountered during your stay. The hot water, air Conditioner issuies arose due to an abrupt breakage in our systems and the reason we informed you in writting though it normalized after 20 minutes. We indeed apologize for the same.We further appreciate your diverse observations as it is through your valued criticism that we target problem areas for our continuous improvement. I once again make a sincere apology for the disappointment during your stay to your expectation . I have discussed your observations with the concerned colleagues for continued improvement . Your review will encourage us to improve and strive harder to keep up the good work. We look forward to welcome you to our hotel. Thank you and kind regards, Jim Keneth Duty Manager.
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The reception staff were very helpful and polite when I requested to change rooms, they assisted me promptly. The hotel is centrally located with good amenities and I am very much looking forward to stay there again during my next visit to Kampala.
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Review collected in partnership with this hotel
Response from KenethJ4, Front Office Manager at Kabira Country Club
Responded 4 weeks ago
Dear Guest, Greetings from Kabira Country Club ! It is our primary aim to make sure that all of our guests have a memorable and special experience, and we are so delighted that our team took such exceptional care of your every need. I will have the pleasure in sharing your wonderful review with them. It is very nice to know that your stay with us left such positive memories. Looking forward to see you again in the near future. Best regards, Jim Keneth Duty Manager
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The services and the rooms are not well mantained. And one should be careful because most of their rooms are apartments, they make guests share even when you don't know each other. Very uncomfortable arrangement.
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Review collected in partnership with this hotel
Response from KenethJ4, Front Office Manager at Kabira Country Club
Responded 4 weeks ago
Dear Upendo, Thanks for your feedback. We escalated your suggestions directly to your Organizer of the workshop you attended and basing on their budget; it was why they chose the shared room category you were in. In addition our hotel is endowed with a variety of room categories basing on guests’ choise. However we are continuously looking at ways to improve our services for our valued customers - rest assured; your feedback is very helpful to us for the future relations. Thank you once again for taking the time to share this with us. With Best regards, Jim Keneth Duty Manager.
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Where is the hot water faucet??
bathroom
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Is there a hot tub or jacuzzi available for guests?
Dear Guest, Greetings from Kabira Country Club ! As per your inquiry, we do not have a hot tub or jacuzzi but looking forward to having them in our new extensions in future. Thank you with Best regards, Jim Keneth Duty Manager.
0 votes
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Unfortunately I cannot answer your question. I used the sports facilities at the Kabira Country Club and not the hotel, so I didn't need internet.
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Dear Sir, Apologies for the delayed reply. The health and leisure facilities are open to non-members and can be accessed by taking a daily membership pass for Ushs 35,000(USD 11) for adults & Ushs 25,000(USD 7.50) for kids. The rates are same for everyone. We look forward to serving you! kind regards,
0 votes
"Cancel your reservation and stay elsewhere - half of the rooms overlook the main road - noisy."
"Make sure everything is in working order"
"choose suits or cottages if your are three or more"
"The suite we stayed in was at the front of the property but still totally quiet at all times...."
"Some rooms can face a busy road."
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PRICE RANGE
$117 - $171 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
kabira country club hotel kampalakabira country hotel
LOCATION
UgandaCentral RegionKampala
NUMBER OF ROOMS
87
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