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Shangri-La Hotel Uganda Ltd.

Plot 8/10 Ternan Avenue at Kampala Club opposite Sheraton Hotel, inside Kampala club, Kampala Uganda
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Traveler (15)
Room & Suite (17)
Dining (2)


#78 of 253 hotels in Kampala
Shangri-la Hotel Uganda is one of the most safe and centrally located Hotels in Kampala located at the prestigious Kampala Club. This elegant hotel will flatter you with warm hospitality and personalized service not so common in the city. You will enjoy ultimate comfort and convenience while you stay in any of our rooms with an uncomparable service level.While staying with us, you will receive numerous special amenities including complimentary continental Buffet Breakfast every morning, free laundry, Shoe polishing service, Free Internet Connection in all rooms, International & local direct Dialing at a good cost.
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Property amenities
Free parking
Free internet
Fitness Center with Gym / Workout Room
Free breakfast
Tennis court
Airport transportation
Business Center with Internet Access
Paid wifi
Hot tub
Bar / lounge
Conference facilities
Banquet room
Meeting rooms
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Room types
Good to know
Centrally Located
43Reviews0Q+A7Room tips
Traveler rating
  • 5
  • 18
  • 12
  • 3
  • 5
Time of year
Traveler type
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Lee B wrote a review Oct 2019
2 contributions2 helpful votes
The worst of experiences, confirmed bookings not honoured, contacted manager who then just hung up the phone and wouldn't then again answer. I was also not the only person in the end who was left standing at reception for over an hour. Certainly one to give a miss, a horrible experience after a long day's travel.
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Date of stay: October 2019Trip type: Traveled on business
Liam S wrote a review Oct 2019
1 contribution
We booked this terrible hotel and were notified an hour before arrival that they had no rooms so switched us to another hotel. We were already stuck in rush hour gridlock traffic close to the hotel we had originally booked into so decided to walk in the rain. When we arrived we were told they had to switch us to another hotel which after a 7 hour journey and sitting in rush hour traffic we were less than pleased with. The manager ‘Fred’ was less than useless and after numerous conversations he then refused to answer the phone to his own staff to try and solve our problem. We weren’t the only guests to have booked and then told there weren’t any rooms as 2 other guests turned up and were told the same but notified when they arrived. Absolute shambles of a place Avoid like the plague
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Date of stay: October 2019Trip type: Traveled on business
Kufunda wrote a review May 2018
Harare, Zimbabwe312 contributions112 helpful votes
Stayed two separate nights, first on the ground floor and second time on the first floor. The Internet was fine, the rooms were large but could do with a refurbishment. In the first room there was no shower curtain and in the second room, it was brought with the mosquito net which I requested. Not sure whether there was some repairs and maintenance going on since I could hear banging noises of possibly work in progress. Surprisingly on my second visit the price had gone down by $10 and was described as a discount offer. Food at breakfast in the garden was of a reasonable variety and quantities. Also had a business lunch there with traditional Ugandan food served from a separate meeting room. A clean place, but not very inspiring.
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Date of stay: May 2018Trip type: Traveled on business
Mateo C wrote a review Sep 2017
Granada, Spain159 contributions150 helpful votes
This hotel has the potential to be a real gem... but... Let me start with the positives - great location, very central; great service, with plentiful of staff trying to make your stay as comfy as possible; a charming building, a good Chinese restaurant nearby and the most nice, relaxing garden, with a few rabbits (the owners´ pets, I guess) running around. Ah, and for the lovers of classical music, someone playing piano later in the evening in a very pleasant way. The negatives, well, internet does not work sometimes, breakfast is not good and the hotel is quite tired, in particular the bathrooms - in mine, for example, the light was poor and the bath didn´t have a curtain. All in all my stay was pleasant but I couldn´t stop thinking that it could have been much better if the owners decided to invest some money improving the conditions of the hotel.
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Date of stay: September 2017
Trip type: Traveled on business
SudhaGupta wrote a review Sep 2017
New Delhi, India223 contributions77 helpful votes
on way back from Bwindi I was not sure where to stay... kampala or Entebbe. So this overnight break in Kampala was a last minute decision and I just landed at hotel, negotiated rate and checked in. Evening shift staff Mr Fred was very nice, friendly and helpful in every sense of the word, regarding payment, helping with arranging tour next day etc He made the stay worthwhile and a very good experience. I would love to return to this small, home-like hotel
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Date of stay: May 2017
Trip type: Traveled solo
$61 - $1,099 (Based on Average Rates for a Standard Room)
shangri la hotel kampala
UgandaCentral RegionKampala
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Frequently Asked Questions about Shangri-La Hotel Uganda Ltd.
Which popular attractions are close to Shangri-La Hotel Uganda Ltd.?
Nearby attractions include Independence Monument (0.2 miles), Maridadi Crafts (0.3 miles), and Gorilla Page Safaris (0.1 miles).
What are some of the property amenities at Shangri-La Hotel Uganda Ltd.?
Some of the more popular amenities offered include free breakfast, a pool, and an on-site restaurant.
Which room amenities are available at Shangri-La Hotel Uganda Ltd.?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at Shangri-La Hotel Uganda Ltd.?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Shangri-La Hotel Uganda Ltd.?
Yes, free parking is available to guests.
What are some restaurants close to Shangri-La Hotel Uganda Ltd.?
Conveniently located restaurants include Yujo Izakaya, Seven Seas at Sheraton Kampala, and Khyber Pass.
Are there opportunities to exercise at Shangri-La Hotel Uganda Ltd.?
Yes, guests have access to a pool and a fitness center during their stay.
Does Shangri-La Hotel Uganda Ltd. have airport transportation?
Yes, Shangri-La Hotel Uganda Ltd. offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Shangri-La Hotel Uganda Ltd. located near the city center?
Yes, it is 0.3 miles away from the center of Kampala.
Are any cleaning services offered at Shangri-La Hotel Uganda Ltd.?
Yes, dry cleaning and laundry service are offered to guests.
Does Shangri-La Hotel Uganda Ltd. offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.