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Grand Imperial

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Grand Imperial
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62 Reviews from our TripAdvisor Community

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Showing 58: English reviews
mumbai
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed July 5, 2016 via mobile

In the city center with easily available cabs. Very old property with little maintenance Restaurant has poor food options. Breakfast is ok. Not much for kids. Staff is courteous Rooms have old furnitures.

Helpful?
Thank panku
Kampala, Uganda
Level Contributor
93 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
2 of 5 stars Reviewed June 21, 2016 via mobile

Terrible and they think they can still charge what proper hotels charge. Here for breakfast and am appalled. Only good thing going for this establishment is relatively convenient parking and location. Shame on management. All is not lost however. Change management. Because in my opinion hotels are about location location location. After you style up with service. Till something changes.... More 

Helpful?
Thank Tumusiime K

Travelers are raving about these Kampala hotels

Scotland
Level Contributor
92 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
3 of 5 stars Reviewed May 17, 2016

We had decided to go for dinner and having been previously in some of Kampala’s other top hotels, we decided to try the Grand Imperial. From the moment you enter the lobby, something hits you – you stepped back in time about 50 years. The hotel’s decor and furnishings were from a bygone age. It gave a depressing feel. It... More 

Helpful?
Thank mrrlstephen
Bonn, Germany
Level Contributor
25 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed January 7, 2016

This a very old (probably the first one Kampala), however not maintained very well compare to the room price. Also hotel is not available on any hotel booking site on internet. Hotel serves breakfast which is ok in taste. One good point for party lovers is the hotel offers night music with dinner but music is tooo loud, not sure... More 

Helpful?
Thank BonnerBonn_Germany
Nairobi
Level Contributor
139 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
1 of 5 stars Reviewed November 29, 2015

Was booked there. The moment I arrived, late in the evening, I could see I was not going to like it! Music in the restaurant, just close to reception, was too loud. The hotel is old and in disrepair, with lots of smelly carpets. My room was terrible, old, smelly and I am not sure if the sheets were clean.... More 

Helpful?
Thank Helena M
Level Contributor
31 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed September 28, 2015

I stayed here for three nights while on business. Just the kind of hotel that you lack words to define as it lacks clear identity you. Old facility from colonial period that is trying to meet the modern trends. Loud band playing till almost midnight attracts entertainment lovers but also upsets residents who want to catch an early sleep. Business... More 

Helpful?
Thank J.M. M
Stockholm, Sverige
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed August 8, 2015

I didn't expect much of this hotel after staying at other places in Uganda on this trip so it was a positive surprise.The hotel though needs to be freshened up.Haven't been done much in many years.But room was spacious and very comfortable and big bed and it was clean.Problems with the hot water in the shower....it came after 10 minutes.Aircondition... More 

Helpful?
3 Thank Teapot75
London, United Kingdom
Level Contributor
64 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed June 4, 2015

i attended a dinner/business presentation and experienced both its conference/business room and eating facilities. i must say the design of the wood panelling did catch my eye in the meeting room but the seating and facilities were very basic. the staircase to the upstairs dining area was carpeted but the had these wooden strips nailed into the steps which jutted... More 

Helpful?
Thank nfero
imperialhotelsUG, Public Relations Manager at Grand Imperial, responded to this review

Dear Nfero, Thank you for taking the time to tell us about your stay with us. I am sorry that some of your experiences did not fully meet your expectations and for that, please allow me to express my sincerest apologies. Management continuously strives to meet our clients needs and expectations; therefore your feedback is very important to us. Please... More 

Nairobi, Kenya
Level Contributor
584 reviews
125 hotel reviews
common_n_hotel_reviews_1bd8 236 helpful votes
3 of 5 stars Reviewed May 9, 2015

It is in many ways a charming hotel. 30 years ago.... Now its a bit faded. A tired shower that woould need thorough cleaning so the water would pass. A bed that sighed and moaned everytime I tried to change sleeping position. A breakfast buffet with watery fruit and tasteless eggs. Staff that took their time of walking around and... More 

Helpful?
1 Thank Hans L
imperialhotelsUG, Public Relations Manager at Grand Imperial, responded to this review

Dear Hans, Thank you for taking the time to tell us about your stay at our hotel. I am sorry that some of your experiences did not fully meet your expectations and for that, please allow me to express my sincerest apologies. Your feedback was shared with our team and we promise to look in to it. we look forward... More 

Kakabeka Falls, Canada
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed April 9, 2015

We found the staff to be very welcoming and hospitable and the room very clean. One problem however was the lack of air conditioning and the lack of screens on the windows and mosquito netting over the bed. Arriving there at the onset of the rainy season we were concerned about mosquitos and didn't open the windows. Was very hot... More 

Helpful?
1 Thank Donna W
imperialhotelsUG, Public Relations Manager at Grand Imperial, responded to this review

Dear Donna, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating. It is a pleasure to announce that we will be implementing many of... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free Breakfast
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Family Rooms
In your room
  • Air Conditioning
Services
  • Room Service
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access

Additional Information about Grand Imperial

Address: Plot 6 / 6A , Nile Avenue | P.O. Box 7195, Kampala, Uganda
Location: Uganda > Central Region > Kampala
Price Range: $102 - $154 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Grand Imperial 3*
Number of rooms: 103
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Also Known As:
Grand Imperial Hotel Kampala
Grand Imperial Kampala
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