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Grand Global Hotel

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21 Reviews from our TripAdvisor Community

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Showing 20: English reviews
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Reviewed March 5, 2017

We stayed at The Grand Global in 2016 and are returning again this year.The staff went above and beyond to meet our needs.Totally satisfied with the rooms,they were very clean.Never seen any bugs but saw a couple of mosquitoes but nothing to complain about.When we went there in April things were pretty quiet once we went to bed.It was wonderful...

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Thank Sandra D
Reviewed February 6, 2017 via mobile

I am a gym enthusiast..now this is where troubles start the facility is pathetic for long stay guests like my self..the equipments are ancient! Rickety and have seen better days you need brut strengh on any of those the room poorly lit and stuffy pure neglect sorry excuse for a gym use it at your OWN RISK. These room 308,...

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Thank felix o
Enschede, The Netherlands
Reviewed November 4, 2016

We booked this hotel due to its location: we organized/participated on a short course at the Makerere University, just across the street, and this hotel seemed to be a good choice. This is a simple hotel (not a luxury hotel, as they define themselves on their web page), with a reasonable restaurant. My first impression was very positive, they even...

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Thank Zoltán V
The Hague, The Netherlands
Reviewed July 24, 2016

We stayed here as we had a meeting in Makerere University next door. The hotel is very convenient for that location and it is cheap. Apart from the food and beverage manager who didn't seem to have a clue the staff was very helpful and the airport pickups and other transport worked very well without problems. The rooms were all...

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Thank Nossim
Elliston, Newfoundland, Canada
Reviewed May 17, 2016

My time at the Grand Global was exceptional!! Peter and the staff there were incredible. Wonderful room and so clean. No bugs at all. Not enough room to put in all the wonderful things the hotel. The food was great. The service was beyond awesome. The staff went out of their way to make each day memorable. See you again...

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1Thank Betty G
Reviewed March 7, 2016 via mobile

We stayed here twice, the first time the bed was far too soft and wasn't comfortable, the second time we first got put in a room which had a broken air conditioning unit so they moved us into another room which although smaller was actually far more comfortable. The mattress was great in the last room so they do vary!...

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2Thank gltraveller32
A TripAdvisor Member
Level Contributor
3 reviews
3 helpful votes
Reviewed December 12, 2015 via mobile

I stayed here for 18 days. The entire staff is nice from the front to the food to the bar .. However they have very horrible beds. For an entire week I asked and complained about my bed but know one changed it. For $35 - $45 a day spent on accommodation only I hope for better rest.

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1Thank A TripAdvisor Member
Pietermaritzburg
Reviewed November 23, 2015

I had 8 nights here. The hotel is conveniently situated near to Makerere University but as a base from which to work it's terrible. The rooms have uncomfortable little desks and chairs, very variable WiFi, and no facility for making tea or coffee. Worst of all, especially on weekends, there are rowdy festivities (graduation celebrations, wedding reception, corporate parties). Election...

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1Thank Ken H
Abbotsford, Canada
Reviewed November 18, 2015

Stayed here in July with a group of 20 travelers from Canada Every room was a bit different but they were all quite spacious. Noisy on the weekends due to the 24 hour Church services taking place nearby Friendly staff Rooms could be cleaner for sure!

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1Thank Amanda R
Cape Town, South Africa
Reviewed September 4, 2015

I recently spent 2 nights at the Grand Global Hotel in Kamapala. Overall, the staff were very friendly and helpful. My allocated room was neat and clean. The hotel is under construction in some parts so expect a bit of building noise. Nonetheless, the overall experience was satisfactory. The hotel is located very close to Makerere University and is ideally...

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1Thank SGStuart
Emmy B, Owner at Grand Global Hotel, responded to this review

Dear Esteemed guest Thank you very much for your kind words and for choosing to stay at the Grand Global Hotel. We regret the construction related disturbance. This renovation will be completed by end of September. Management is implementing all measures to minimize the disturbance. Thanks again for finding time to provide the valuable feedback. We shall be pleased to...

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Amenities

Highlights
  • Restaurant
  • Breakfast included
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Kitchenette
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Free Parking
Official Description (provided by the hotel)
Our mission is to redefine the hospitality industry so that The Grand Global Hotel remains a symbol of excellence providing practical solutions to diverse accommodation needs. Around Kampala, the Hotel offers the most diverse and fairly priced accommodation options. Ideal for: budget travellers; long term stay with self-catering; conferences, parties. Our luxurious facilities, personalized service and experienced staff guarantee guests a blissful stay. Generous discounts offered depending on duration of stay/number of people. ... more   less 

Additional Information about Grand Global Hotel

Address: Plot 801 Sir Apollo Kagwa Road, Makerere, Kampala 28951, Uganda
Location: Uganda > Central Region > Kampala
Price Range: $52 - $65 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Grand Global Hotel 3.5*
Number of rooms: 50
Reservation Options:
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Questions & Answers

Here's what travelers have asked, with answers from Grand Global Hotel staff and other travelers.
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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“I had room 316.In my room there was 2 single beds with a beautiful sitting area.”
, Mar 5, 2017 | Read review
“No garden side if you do not enjoy weekend music. No main entrance side, if you are not interested in the chanting of the congregation.”
zolt_nv, Nov 4, 2016 | Read review
“My room had a walk in shower rather than a bath which was pleasant as I have a mobility problem. On the 3d floor however without elevator.”
Nossim, Jul 24, 2016 | Read review
“Rooms on the west side are seriously noisy”
KenH82, Nov 23, 2015 | Read review
“All rooms are quiet and clean.”
yogibernd, Feb 26, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question