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Sheraton Kampala Hotel

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Traveler (282)
Room & Suite (79)
Dining (48)
Overview
  • Excellent18%
  • Very good42%
  • Average25%
  • Poor10%
  • Terrible5%
Travelers talk about
“the club lounge”(20 reviews)
“equator bar”(8 reviews)
“an upgrade”(14 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Rooms
May 6May 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (825)
There are newer reviews for Sheraton Kampala Hotel
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Traveler rating
146
313
196
81
43
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196
81
43
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All reviewsthe club loungeequator baran upgradebit datedbusiness tripbusiness centerexecutive roomeast africaenjoyed my staygymsecurityweekendslaptopenvironment
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211 - 215 of 779 reviews
A TripAdvisor Member
41
Reviewed April 5, 2017 via mobile

Very friendly and helpful staff. Make sure to book an executive or club room as the standard rooms are very dated. Even the renovated room are a bit tired and the spa is positively ancient. Pleasant outdoor dining.More

Thank A TripAdvisor Member
Response from Sheraton K, Guest Relations Manager at Sheraton Kampala HotelResponded April 6, 2017

Dear Guest, Thank you very much for staying with us at the Sheraton Kampala Hotel. It is very sad to see that you did not like your stay with us, and you had a bad experience. Your positive comments were shared with the entire hotel...More

Reviewed April 2, 2017

The unique location of the hotel, combined with perfect service is remarkable. Although the hotel is quite hotel, it is very well maintained. I would definetely recommend this hotel to my friends & associates :)More

Review collected in partnership with this hotel
Thank besatcelik
Response from Sheraton K, Guest Relations Manager at Sheraton Kampala HotelResponded April 6, 2017

Dear Besatcelik, Thank you for sharing your experience at the Sheraton Kampala Hotel. We are delighted to hear that you enjoyed your stay with us, and you liked the location and level of service. We shared your positive feedback with the entire hotel to keep...More

Reviewed March 31, 2017

Being to Kampala few times, last trip Sept 2011, I was always told the Hotel is run down and not maintained, to my surprise it was in good shape, I was upgraded as being SPG gold member, Quality of Room, Gym & common areas were...More

Review collected in partnership with this hotel
Thank Farook K
Response from Sheraton K, Guest Relations Manager at Sheraton Kampala HotelResponded April 1, 2017

Dear Farook K, Thank you for sharing your experience at the Sheraton Kampala Hotel. It is with pleasure to see that you enjoyed your recent stay with us, and we were able to provide you with the Gold upgrade. We shared your positive feedback with...More

Reviewed March 30, 2017

Sheraton has great accommodation, fantastic food including Ugandan delicacies in the menu. Clean rooms and spacious. Necessary amenities within the hotel like gym, gardens to walk to. Great customer service. Nice music to relax to in the evenings from live bands at Equator restaurant.More

Review collected in partnership with this hotel
Thank susan_onsongo
Response from Sheraton K, Guest Relations Manager at Sheraton Kampala HotelResponded April 1, 2017

Dear susan_onsongo, Thank you very much for choosing Sheraton Kampala Hotel. It is with pleasure to see that we have achieved our goal by meeting your expectation, and that you liked our rooms, gym and garden. We feel proud that our customer service level was...More

Reviewed March 30, 2017

Ambiance is good.Front office staff are polite and pleasant. Room boys are good and prompt. Room service is good and fast. Food range is wonderful and tasty. Rooms are quite big and furniture is fantastic.More

Review collected in partnership with this hotel
Thank prasadUH
Response from Sheraton K, Guest Relations Manager at Sheraton Kampala HotelResponded April 1, 2017

Dear prasadUH, Thank you for sharing your experience at the Sheraton Kampala Hotel. It is with pleasure to see that we have achieved our goal by meeting your expectation, and that our Front Office staff are polite and delivered a great service. We shared your...More

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About
Amenities
Top amenities
Pool
Fitness Center with Gym / Workout Room
Room Service
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Room Service
Free Parking
Business Center with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Center with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Outdoor pool
Tennis Court
Details
Price range
$180 - $336 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Spa Hotel in Kampala
#10 Luxury Hotel in Kampala
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
$180 - $336 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Spa Hotel in Kampala
#10 Luxury Hotel in Kampala
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveler (282)
Room & Suite (79)
Dining (48)
Pool & Beach (8)
Business Center & Event Rooms (11)
Questions & Answers
Ask a question
Katerina M
September 15, 2017|
AnswerShow all 2 answers
Response from Cyrus M | Reviewed this property |
When we were there staying in the hotel we had 8 rooms for 4 nights 5 days we did take a small conference room which was ok to accommodate about 15 - 20 people depending upon how your table setting is going to be. The rent... More
0
Votes
paxkalipinde
September 8, 2015|
AnswerShow all 2 answers
Response from tjsmart | Reviewed this property |
It varies depending on the exchange rate for the period, but between $150 - $190 USD
0
Votes
Room Tips
"The room was excellent. though being on the side of the road, there was alot of noise from sirens upto late..."
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"The executive room was very good with very good facilities."
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"Avoid the rooms overlooking the gardens because there is a bar across the street that plays loud music every..."
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"High floor"
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