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Sheraton Kampala Hotel

Ternan Avenue, Kampala Uganda
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (379)
Room & Suite (123)
Videos (1)
Travel safe during COVID-19
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What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Sheraton Kampala Hotel
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#14 of 232 hotels in Kampala
Book and Earn SPG Points! Ideally located in the heart of Kampala city, Sheraton Kampala Hotel welcomes travelers with a relaxed ambiance and a dazzling array of upscale amenities. Just 45 minutes drive from Entebbe International Airport, we are within easy reach of the central business district area and shopping malls. Take a magnificent view of the city or the well-known Kololo and Nakasero hills from our 236 guest rooms and suites, which are each decorated with a local flavor and homey comfort. Our well-equipped fitness centre - complete with a cardiovascular gymnasium and outdoor pool - will make your stay more relaxing. If you're joining us on business, we have 11 flexible meeting rooms for conference and banquet facilities - including a Grand Ballroom -with great options for five to 500 guests. A fully-equipped business centre with Internet, fax, and photocopying services is also available. Try out our Paradise Grill, with fun themed lunches and dinners offering international cuisine. As the evening falls, gather with family, friends or colleagues for a delicious meal at the Equator lounge, which stays open throughout the week with our resident DJ spinning your favorite songs until 3.00 am. Whatever your plans, our friendly staff at the Sheraton Kampala Hotel will make your stay a memorable one.
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Room & Suite (123)123
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Tennis court
Evening entertainment
Airport transportation
Outdoor pool
Fitness / spa locker rooms
Coffee shop
Breakfast available
Breakfast buffet
Breakfast in the room
Poolside bar
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Currency exchange
Gift shop
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Room service
VIP room facilities
Flatscreen TV
Room types
Non-smoking rooms
Good to know
Centrally Located
Languages Spoken
English, French, Spanish, Arabic and 3 more
Hotel links
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1028Reviews9Q+A100Room tips
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Popular mentions
Lincoln C wrote a review May 2021
Doha, Qatar5 contributions1 helpful vote
I really enjoyed the hotel stay. from 11th May to 15th May, Mr Jean - Philippe General manager, was very friendly and welcoming, He introduced himself to me and he was accessible most of the time. Mr Mr El Basharry finance manager , met him by chance and he introduced me to the dinning and to the facilities. Mr Hassan Atris, he was very pleasant chief, he cooked Arabic Lebanese food for me. All reception staff were amazing Robert and Rischard and others. The house keeping was very helpful and asking about me. The lounge on 10th Floor was good and affordable.
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Date of stay: May 2021
Sleep Quality
EduardoS wrote a review May 2021
Florianopolis, SC58 contributions87 helpful votes
For business purpose it´s ideally located at near all institutions, such as public offices or private companies. From Entebbe airport it takes around an hour to get there. Lobby has a coffee shop and a lobby bar with a nice atmosphere. The rooms are classic, but very clean and confortable. They have the Executive Lounge with good service. The highlight of the hotel is the service. All the team is always ready to take care of your needs. From our arrival to check out, everything was well addressed by the staff. Thumbs up to James Okongo from sales and special thanks to Chef Joel and Pastry Chef Ashiraf taking care along with his kind colleagues the concerns about gluten free during my meals. Reception team, specially Carol and Wycliff, also was very kind. Hope to stay in the near future in this very well managed property.
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Date of stay: May 2021
Trip type: Traveled on business
1 Helpful vote
Scott B wrote a review Jan 2021
1 contribution
I was in Kampala for a work visit between 18/11 - 27/11 and stayed the duration at the Sheraton Kampala.From my early am arrival I was made very welcome and all the staff were outstanding. Despite a difficult period in the city, the Sheraton team made sure I felt safe and secure. In particular, I would like to recognise Diana and Barnabas from the front desk, Diana's bright smile and happy mood always brightened my day. In the Spa, Juliet provided the most amazing, excellent customer service, as did Richard in the gym. In the restaurant, Hamphrey and Wycliffe showed excellent customer skills, whilst Ronald as my regular conceirge was alway reliable, very friendly and knowledgeable. The room service and cleaning team were working overtime during these covid times but they all coped very well. I am hoping to be back at this great venue at the end of January and I look forward to yet again being taken care of by the Sheraton team.
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Date of stay: November 2020
Sleep Quality
Trip type: Traveled on business
Bouthaïna Toujani wrote a review Oct 2020
1 contribution
Front desk and restaurant staff did their best to make my stay pleasant even in this disturbing time of quarantine ;) The view from the top floor (12th floor) on the garden was amazing and very positive to cope with this time. All the staff were very supportive and making all possible efforts to ease the "captivity". They are all kind, listening to the specific needs of each customer, calling every day and even many times a day just to check on me and have a short talk. The meals are great with always the possibility to make special arrangements to meet my needs and my preferences. Big up to all the team members and looking forward to meeting you all again very soon, in better conditions enjoying my freedom of movements... hopefully as soon as the swimming reopens to the public! :)
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Date of stay: September 2020
Trip type: Traveled on business
Veronica F wrote a review Sep 2020
1 contribution
Quarantine at Sheraton Hotel upon arrival into Kampala. Having an extreme special diet, the hotel accommodated my needed, the kitchen staff (Ms. Brenda) did her best to make my stay pleasant and continue my special diet. The Hotel is located conveniently in the Kampala City and my room was facing the beautiful and well kept garden. Seeing the garden makes me escaped my feeling of captivity. The hotel staff were excellent, very friendly and calls at least daily to inquire how I am doing and if i need any help. One staff (Ms. Diana) in particular when over and beyond her call of duty. In fact, all of the staff were incredibly helpful and generous with their time and advice. At times, I needed documents printed and send to my room. The only downside was, two times the plain yogurt delivered to my room was rotten. After the second delivery the same issue so i decided not to pursue it and when without. I wished I was informed of the service apartment. That would have been a better choice for me during the isolation. Overall, I want to say, thank you to all the staff. I will surely be back for a meal during my stay in Uganda.
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Date of stay: August 2020
Sleep Quality
Trip type: Traveled on business
Room Tip: Take a room facing the beautiful garden
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$141 - $260 (Based on Average Rates for a Standard Room)
sheraton kampala, kampala sheraton
UgandaCentral RegionKampala
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Frequently Asked Questions about Sheraton Kampala Hotel
Which popular attractions are close to Sheraton Kampala Hotel?
Nearby attractions include Budongo Forest (0.3 miles), Independence Monument (0.1 miles), and Kampala Casino (0.2 miles).
What are some of the property amenities at Sheraton Kampala Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Sheraton Kampala Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sheraton Kampala Hotel?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Sheraton Kampala Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Sheraton Kampala Hotel?
Conveniently located restaurants include Seven Seas at Sheraton Kampala, Cafe Javas, and Khyber Pass.
Are there opportunities to exercise at Sheraton Kampala Hotel?
Yes, guests have access to a pool, a fitness center, and locker rooms available in the fitness center during their stay.
Does Sheraton Kampala Hotel have an airport shuttle?
Yes, Sheraton Kampala Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Sheraton Kampala Hotel located near the city center?
Yes, it is 0.3 miles away from the center of Kampala.
Are any cleaning services offered at Sheraton Kampala Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Sheraton Kampala Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.