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Royal Suites

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Plot 18-20 Binayomba Road Off Luthuli Avenue, Kampala 11354 Uganda
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Traveler (39)
Room & Suite (27)
Pool & Beach (4)

About

#41 of 199 hotels in Kampala
Location
Cleanliness
Service
Value
Royal Suites, 4-Star all-suite hotel located in Bugolobi, an upscale neighborhood in Kampala, about four kilometers from Kampala Central Business District. Our main focus is to offer all our guests exclusive Comfort, Luxury, Serenity, and Great Service! Royal Suites Hotel offers exceptional and affordable accommodations. All our Suites include; spacious bedrooms, luxury tiled bathrooms, modern fully fitted kitchen that allows self-catering, air conditioning, Flat Screen TV connected to Satellite (DSTV) Channels, Free Internet access, plus complimentary; Full English breakfast everyday of your stay with us. Royal Suites Hotel is the perfect hotel whether you’re in Kampala, Uganda for business, leisure or retreat because of the excellent accommodations, location that is convenient, away from the hustle and bustle of the city, a friendly staff. So come see what one of the most family-friendly hotels in Kampala has to offer.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Children Activities (Kid / Family Friendly)
Airport transportation
Business Center with Internet Access
Wifi
Hot tub
Restaurant
Breakfast buffet
Conference facilities
Banquet room
Meeting rooms
Spa
Concierge
Non-smoking hotel
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Room service
Kitchenette
Microwave
Refrigerator
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Business
78Reviews1Q+A14Room tips
Traveler rating
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  • 18
  • 6
  • 6
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Popular mentions
First you have to call ahead before checking in which we did, however we arrived 10 mins early and couldn't get in so we drive around and came back but no one was there so I called. She came 5 mins later. There are also 2 flights of stairs you need to walk up before you get to elevator, not a problem for us but if you have a had time climbing steps it might be too much. Check-in was easy and we were lucky to find on street parking otherwise they do have parking about 5mins away. The apartment is beautiful and well furnished, even had a washer/dryer but since they are new no one knew how to use it and instructions were only on Spanish. We googled how to use it, having said that there was no wifi on the 2nd floor which we were on and when we asked about it we were told she didn't know why it wasn't working but didn't do anything about it. The 1st & 3rd floor had WiFi so we had to go to one of those too use it otherwise the signal was too weak. Don't know that I would recommend this hotel simply because there are so many options to stay in Santander you don't need to settle for less.
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stayed there for the weekend on working tour. the reservation was handled excellent by Barbara Nandawula and she emailed me 2 days before to see if all was ok as i was doing long distance. great food. however some overnight church was noisy. smooth check min and out and lovely gardens! will recommend and will be back!
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Response from HairaWinslet, Public Relations Manager at Royal Suites
Responded Aug 26, 2019
Dear Guest, Thank you for your kind words of appreciation. Thank you very much and for taking the time to share your most wonderful and detailed experience with the travel community but most importantly for choosing us as your preferred place during your recent visit to Kampala. Customer satisfaction is our top priority and your experience at our hotel is really important to us. We appreciate you and look forward to hosting you again at the Royal Suites Hotel. Kind regards, Haira N
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This is a very cosy hotel with very spacious suites for rooms. You would have the option of ordering food in or cooking your own preferred meals with the suite being furnished fully. Nice gym as well.
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Response from HairaWinslet, Public Relations Manager at Royal Suites
Responded Jul 9, 2019
Dear Guest, Thank you for your kind words of appreciation. Thank you very much and for taking the time to share your most wonderful and detailed experience with the travel community but most importantly for choosing us as your preferred place during your recent visit to Kampala. Customer satisfaction is our top priority and your experience at our hotel is really important to us. We appreciate you and look forward to hosting you again at the Royal Suites Hotel. Kind regards, Haira N
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I stayed here in 2014 for 2 weeks and this time for one week. The good about the hotel: the suites are massive, comfortable and well equipped, including a kitchen - its a good option for the work traveller; it is in a quiet and clean suburb - which is nice if you want to go for walks or jogs; there is a large swimming pool and a well-equipped gym; the staff are friendly; the food at the restaurant is decent. Things that might get to the really posh traveler are: the breakfast spread is overcooked; most of the furniture in the rooms is old (the couches especially); the service in the restaurant is slow (not unusual in Kampala); there are lots of signs of lack of maintenance; the fog the outside area for mosquitos every night and the bar at the pool can be a bit noisy, especially on weekends. I would stay again, but next time I will try to get a rate that excludes breakfast and prepare that in my room.
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Response from HairaWinslet, Public Relations Manager at Royal Suites
Responded Jul 9, 2019
Dear Guest, Thank you for your kind words of appreciation. Thank you very much and for taking the time to share your most wonderful and detailed experience with the travel community but most importantly for choosing us as your preferred place during your recent visit to Kampala. Customer satisfaction is our top priority and your experience at our hotel is really important to us. We are doing maintenance work and continuous training of our staff. Hopefully your next stay will be better. We appreciate you and look forward to hosting you again at the Royal Suites Hotel. Kind regards, Haira N
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Worse place I've ever been to in the several times I've been to Uganda. I paid to use the pool but after 2 mins I was asked to get out as there was swimming lessons going to happen. I wasn't told this before they took my money to use the facility. I ended up talking to 2 managers who just kept telling me the same thing over and over all I wanted was my money back. I would avoid at all costs find somewhere better in the city. This place is a disgrace.
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Response from Haira N, Public Relations Manager at Royal Suites
Responded Feb 9, 2019
Dear Guest, Thank you very much and for taking the time to share your most detailed experience with the travel community but most importantly for choosing us as your preferred place during your recent visit to Kampala. Customer satisfaction is our top priority and your experience at our hotel is really important to us. We apologize for the inconveniences that were caused on that day and promise that this will never happen again. Our staff has been briefed and better communication has been emphasized. We appreciate you and look forward to hosting you again at the Royal Suites Hotel. Kind regards, Haira N
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Previous
PRICE RANGE
$152 - $156 (Based on Average Rates for a Standard Room)
LOCATION
UgandaCentral RegionKampala
NUMBER OF ROOMS
60
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Frequently Asked Questions about Royal Suites
Which popular attractions are close to Royal Suites?
Nearby attractions include Ndere Centre (4.1 miles), Gaddafi National Mosque (3.8 miles), and Baha'i Temple (4.5 miles).
What are some of the property amenities at Royal Suites?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Royal Suites?
Top room amenities include a kitchenette, air conditioning, and a refrigerator.
What food & drink options are available at Royal Suites?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Royal Suites?
Yes, free parking is available to guests.
What are some restaurants close to Royal Suites?
Conveniently located restaurants include Cafe Javas, Asian Fusion, and The Lawns.
Are there opportunities to exercise at Royal Suites?
Yes, guests have access to a pool and a fitness center during their stay.
Does Royal Suites have an airport shuttle?
Yes, Royal Suites offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Royal Suites?
Yes, dry cleaning and laundry service are offered to guests.
Does Royal Suites offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Royal Suites?
Many travelers enjoy visiting Kasubi Tombs (5.1 miles).