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Eureka Place Kampala

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Plot 16 Vubyabirenge Road Ntinda, Kampala 00256 Uganda
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Traveler (68)
Dining (15)
Room & Suite (4)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

About

#27 of 232 hotels in Kampala
Location
Cleanliness
Service
Value
At Eureka Place, we pride ourselves with high levels of cleanliness and quality attention to our clients. Our well groomed and presentable staff provides a courteous, personalized service to our clients all the time. We attribute much of our rapid growth to good reference from our satisfied customers.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Free breakfast
Babysitting
Children Activities (Kid / Family Friendly)
Airport transportation
Business Center with Internet Access
Wifi
Hot tub
Outdoor pool
Restaurant
Breakfast in the room
Special diet menus
Car hire
Meeting rooms
BBQ facilities
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Shared lounge / TV area
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
VIP room facilities
Kitchenette
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
80Reviews1Q+A18Room tips
Traveler rating
  • 24
  • 27
  • 15
  • 12
  • 2
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Popular mentions
Hidden T wrote a review Jun 14
1 contribution
This a very good hotel around Kampala, am stil in shock about Mr Ajay's comment though personally I know that Indian man, I just think he has a mental health problem as of now, he came to do a song with us and he never wanted to pay us yet we agreed on every thing, otherwise comrades ignore that man's comment, Eureka is ranked 3 star in my opinion, thank you
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Date of stay: April 2021Trip type: Traveled on business
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Response from eureka uganda, Other at Eureka Place Kampala
Responded 3 days ago
Thank you so much our esteemed guest. We surely enjoyed hosting you and clearly remember the great times as you stayed with us. We thank you for taking off time to rate and review us. This is very important to us and we appreciate it. Anytime you're in Uganda and Kampala, we welcome you. We look forward to hosting you again in a "Home A Way from Home". Be blessed now and always. Kind regards, Elizabeth
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Ajay lakhani wrote a review Jun 8
1 contribution
I had a very bad experience in this hotel,the service has gone down hill no body is bothered aboit customers.I decided to another accommodation,requeted my refund and literally bullied by hotek staff,i paid twice for restaurant bills. And not the least i had hired a car from one of staff Ivan and after threatened to pay extra foe the car and had to pay and blocked refund and no alternative but pay him money that was not even due to him. I would check other accommodation before booking with Eureka,i had to 1 star otherwise i would have no stars
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Date of stay: May 2021Trip type: Traveled on business
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Response from eureka uganda, Other at Eureka Place Kampala
Responded 4 days ago
Thank you so much JayLak for considering to review us. We regret anything that might not have gone well this time round. Special attention goes to what you high lighted as double payment, which we verified and can confidently say there was no double payment. The system details are still in place and you can access them again at your time of convenience to rule it out further. Dealing with an individual to assist with your transport around the city was a special arrangement to which we can't intervene as we were unaware of the stated terms and conditions to this. However, for future considerations, we're here to serve you and promise the very best of our services and facility space. We look forward to hosting you again in the future. Kind regards Elizabeth
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lssenyonjo77 wrote a review May 2021
1 contribution
It was a cold week in Kla yet the room had no hot water. Receptionists need customer care training. They were not bothered about customer concerns and had divided attention as they keep conversing with co-workers as one waits to be attended to
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Review collected in partnership with this hotel
Date of stay: May 2021Trip type: Traveled on business
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Response from eureka uganda, Other at Eureka Place Kampala
Responded 4 days ago
Special regrets at this feedback. There's always hot water available; but we also understand where there could have been a shortfall in your room, regrets at this. Please be encouraged to always reach out to our Front Office team for instant support. Maximum discipline and attention has been given to the staff to offer the best customer care. We promise better the next time you stay with us. We surely look forward to a special time with you in the near future. Kind regards, Elizabeth
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asherkiiza wrote a review May 2021
Mbarara, Uganda1 contribution
the reception team is very good. cleanliness is generally good. security deserves a plus. But the room in which i slept was not good enough (209), it had leaking water connections. break fast needs improvement.
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Review collected in partnership with this hotel
Date of stay: April 2021Trip type: Traveled on business
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Response from eureka uganda, Other at Eureka Place Kampala
Responded 4 days ago
Thank you AsherKiiza for taking off time to rate and review us. We regret the water leakage and we promise better. This was identified by our staff and was resolved by the plumber already. Feel free to always speak to us at the Front Office as we could have made you comfortable in real time. Thank you for choosing us. We promise to continuously offer you the very best of our services and facility space. Kind regards Elizabeth
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rehemamtoi wrote a review May 2021
Kampala, Uganda1 contribution
I had a lot of issues with your internet access. But the personnel are very friendly and helpful and customer service is exemplary. Food was good. All in all I would recommend. And would use again should need occur.
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Review collected in partnership with this hotel
Date of stay: April 2021Trip type: Traveled on business
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Response from eureka uganda, Other at Eureka Place Kampala
Responded 4 days ago
Great reading from you Rehema. We regret any inconveniences as you used internet. Please be sure this was fixed right by the internet service provider and it is up and good. Thank you for considering to rate and review us. It goes along way in helping the world know about us. We look forward to hosting you again in the near future. Kind regards Elizabeth
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PRICE RANGE
$54 - $70 (Based on Average Rates for a Standard Room)
LOCATION
UgandaCentral RegionKampala
NUMBER OF ROOMS
90
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Frequently Asked Questions about Eureka Place Kampala
Which popular attractions are close to Eureka Place Kampala?
Nearby attractions include Ndere Centre (1.7 miles), Gaddafi National Mosque (4.0 miles), and Baha'i Temple (4.5 miles).
What are some of the property amenities at Eureka Place Kampala?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
What food & drink options are available at Eureka Place Kampala?
Guests can enjoy free breakfast, an on-site restaurant, and barbeque facilities during their stay.
Is parking available at Eureka Place Kampala?
Yes, free parking is available to guests.
What are some restaurants close to Eureka Place Kampala?
Conveniently located restaurants include Asian Fusion, Cafe Javas, and Mediterraneo.
Are there opportunities to exercise at Eureka Place Kampala?
Yes, guests have access to a pool during their stay.
Does Eureka Place Kampala have an airport shuttle?
Yes, Eureka Place Kampala offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Eureka Place Kampala?
Yes, dry cleaning and laundry service are offered to guests.
Does Eureka Place Kampala offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.
Are there any historical sites close to Eureka Place Kampala?
Many travelers enjoy visiting Kasubi Tombs (4.7 miles).