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Lake Victoria Serena Golf Resort & Spa

Traveler (246)
Room & Suite (62)
Dining (24)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Pool
Room Service
Fitness Center with Gym / Workout Room
Restaurant
Free High Speed Internet (WiFi)
Free Parking
Bar/Lounge
Spa
Airport Transportation
Banquet Room
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Golf course
Laundry Service
Meeting Rooms
Multilingual Staff
Outdoor pool
Shuttle Bus Service
Tennis Court
Wheelchair access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Minibar
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Luxury
Park View
HOTEL CLASS
305Reviews
273Photos
7Q+A
76Room tips
Traveler rating
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Popular mentions
We were able to spend the night at this beautiful resort on Valentines Day. Our bed was decorated with dried flowers on the bed with a bouquet of roses. A lovely 5 course dinner with a very professional wait staff, what I would expect in Europe or the West. The food was
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Response from SerenaHotels, General Manager at Lake Victoria Serena Golf Resort & Spa
Responded 2 days ago
Dear 600ingridl, Thank you very much for choosing the Lake Victoria Serena Golf Resort and Spa as your preferred place of residence to celebrate the Valentine's day and for taking time to share this great feedback about our property and services. We are truly honoured and delighted to know that you enjoyed your stay with us and liked how your room was decorated, you were served by professional staff and the food presentation was great. Management promise to share your encouraging feedback with the entire team. Thank you once again for sharing your wonderful experience and we pledge to continue offering the very best of the Serena hospitality and service that add value and exceeds your expectations. Kind Regards Frankline Nyakundi
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A nice New Year`s Eve party with music that even I liked and excellent fireworks at midnight. The hotel has an excellent pool and golf course. The first nine holes were opened about three years ago and the last nine just this past October in 2018. My caddy was very helpful in
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Response from SerenaHotels, General Manager at Lake Victoria Serena Golf Resort & Spa
Responded 4 weeks ago
Dear Lawrence K, Thank you so much for sparing your valuable time to review and share your wonderful experiences about your last stay with us. We are truly honoured and delighted to know that you enjoyed your stay with us and that you found our property and services exceptional in all ways. Management will share your encouraging feedback with the entire team. Thank you once again for sharing and we pledge to continue offering the very best of Serena hospitality and service that adds value and exceeds your expectations. Kind Regards
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+10
The rooms and facilities were very clean. Pool and sauna were also satisfactory. The food was very good and the staff was friendly too. The lunch was Western style and the dinner included Uganda food. If you stay here, it will be a great opportunity to enjoy Uganda food.
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Response from SerenaHotels, General Manager at Lake Victoria Serena Golf Resort & Spa
Responded 5 weeks ago
Dear SOLuSOLu, Thank you very much for sparing your time to share your wonderful experience about your stay with us.We also sincerely appreciate your kind words about our staff as well as our product and service.We promise to continue offering the very best of Serena hospitality and service that adds value and exceeds your expectations. Thank you once again for sharing your wonderful experience and we look forward to welcoming and serving you again. Kind Regards
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Thank goodness for the express way, makes accessibility easier. Anyway checked in at around 2pm, should have been earlier but getting away from work was harder than i thought. Anywho welcomed well. The staff all greet, rooms clean. I love that the room service is free this is
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Response from SerenaHotels, General Manager at Lake Victoria Serena Golf Resort & Spa
Responded Jan 9, 2019
Dear alanmS67VI, Thank you so much for taking time to review and share you wonderful experiences about your last stay with us. We are truly honoured and delighted to know that you enjoyed your stay with us and that you found our property exceptional in all ways. Management will be sure to share your encouraging feedback with the entire team. Thank you once again for sharing and we pledge to continue offering the very best of the Serena Hospitality and Service. Kind Regards
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We liked this place very much. It is better suited for families than couples though. At times there are children running everywhere. It’s a great family place, you may want to look elsewhere if you want a quieter setting. The facilities are great. The pool is quite nice though
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Response from SerenaHotels, General Manager at Lake Victoria Serena Golf Resort & Spa
Responded Jan 5, 2019
Dear 339jonathond, Thank you very much for choosing the Lake Victoria Serena Golf Resort and Spa as your preferred place for your honeymoon and for taking time to share your experiences during your stay with us about our property and services. We always pride ourselves in delivering the best of the Serena hospitality and services so kindly allow me to express my sincerest apologies for the shortcomings. The resort continuously strives to meet your needs and expectations and would like to assure you that appropriate measures have been taken to address your concerns. Once again, thank you for your valued feedback and we hope to serve you again whenever you are in Kampala. Kind Regards
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Room
Photo provided by managementLake Victoria Serena Golf Resort & Spa
Room
Bathroom
Bathroom
Bathroom
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Guests staying at the resort have the use of the pool and gym for free. Spa treatments are charged according to what guests require. The golf course charges reduced green fees for guests. Specific prices are available from the hotel. The resort has a policy of only allowing guests staying or members of the Spa/Gym to use the pool. Please however write directly to the resort to confirm this.
0 votes
On weekdays, a day pass for swimming for adults is at UGX 30,000 while children UGX 20,000. Weekends adults pay UGX 40,000 and children the same. These payments include accessing the gym, aerobics, steam and sauna.
1 vote
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A meal will be between 20 dollars and 65 dollars, depending on what you pick. Drinks range between 4 and 7, for non-alcoholic, didn't try the alcoholic ones.
0 votes
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Breakfast is normally included so no extra charge for that. Half board rates are available. A buffet lunch costs about 25 USD and drinks reasonably priced.
0 votes
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What is the cost of a month?
Dear Allan, Thank you so much for your interest in Lake Victoria Serena Golf Resort. Please find below the cost for spending a month (31 days) at LVSGR in a deluxe room on bed and breakfast basis with taxes inclusive: Single USD 5,425.00 Double USD 6,200.00 For more inquiries please contact our Reservation Manager on Tel: +256 751 705537
0 votes
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12
"See above."
"Room with lake view"
"Ask for a room facing the lake"
"Take rooms upstairs for better view of golfcourse"
"Always book ahead of arrival and always give your preferences"
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PRICE RANGE
$203 - $328 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
lake victoria serena hotel kampala
LOCATION
UgandaCentral RegionKampala
NUMBER OF ROOMS
124
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