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Lake Victoria Serena Golf Resort & Spa

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Lake Victoria Serena Golf Resort & Spa
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199 Reviews from our TripAdvisor Community

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Showing 184: English reviews
Dubai, United Arab Emirates
Level Contributor
101 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

We spent 2 nights at this lovely hotel. It really feels you are far from the city. The roads to the hotel are not tarred completely. The hotel is expensive and so too the restaurant. It didn't seem like you had many dining choices outside of hotel. Lovely setting on the river and the conference facilities are really good.

Helpful?
Thank myZohan
Tacoma, Washington
Level Contributor
59 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The Lake Victoria Serena is a gorgeous place for a weekend-getaway, or a longer stay. Upon arrival the staff were exceptionally friendly and accommodating. We were quickly able to check in and were guided to our villas. My room had a little patio overlooking Lake Victoria (albeit a bit in the distance). The room was very spacious, comfy, air-conditioned, well-decorated,... More 

Helpful?
Thank Melssel
SerenaHotels, General Manager at Lake Victoria Serena Golf Resort & Spa, responded to this review

Dear Melssel, I most sincerely thank you for choosing to stay at Lake Victoria Serena Golf Resort & Spa and sparing valuable time to share your experiences with us giving us a detailed and constructive feedback. Your beautiful comments have greatly motivated and taught us not take guest service for granted. It is the small things that matter most. I... More 

Kampala, Uganda
Level Contributor
161 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Here for a conference with my other half. This is a beautiful hotel and the golf course is simply stunning. Staff incredibly helpful. The room was equipped with all that we needed and has a generous walk in shower. We had a business dinner at the Marina on the water's edge which was lovely. Excellent pool gym spa etc. Disappointed... More 

Helpful?
Thank hmf5863
SerenaHotels, General Manager at Lake Victoria Serena Golf Resort & Spa, responded to this review

Dear hmf5863, Please accept my apologies for the delay in reverting back to you on your recent visit with us. I most sincerely thank you for choosing to stay at Lake Victoria Serena Golf Resort & Spa and sparing valuable time to share your experiences with us giving us a detailed and constructive feedback. Your comments will go a long... More 

Hong Kong, China
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Pleasant place for eating. Meals were sizeable and well prepared. Service was very pleasant but a bit slow. This may have been down to wedding reception going on at time. Good for tourists to go to. Wifi outside was very slow and better inside main reception.

Helpful?
Thank James C
SerenaHotels, General Manager at Lake Victoria Serena Golf Resort & Spa, responded to this review

Dear James C, Please accept my apologies for the delay in reverting back to you on your recent visit with us. I most sincerely thank you for choosing to stay at Lake Victoria Serena Golf Resort & Spa and sparing valuable time to share your experiences with us giving us a detailed and constructive feedback. Your comments will go a... More 

Level Contributor
112 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Came back to the Lake Victoria Serena Gold Resort & Spa and was pleased with the services. The brunch was expansive and the dish I enjoyed most was the bread pudding. It was just out of this world. We spent the day lazing by the pool listening to the fairly good live band playing local tunes and enjoyed the day.... More 

Helpful?
Thank Chilli-Bite
SerenaHotels, General Manager at Lake Victoria Serena Golf Resort & Spa, responded to this review

Dear Chilli-Bite, Please accept my sincere apologies for the delay in reverting back to you in regards to your recent visit. I most sincerely thank you for choosing to stay at Lake Victoria Serena Golf Resort & Spa and sparing your valuable time to share your experiences with us giving a detailed and constructive feedback. We gladly appreciate rating us... More 

Kampala, Uganda
Level Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

For our wedding anniversary, we decided to eat at the Marina Restaurant at Lake Victoria Serena. The location is great and everything is well fitted out as you would expect with a hotel that calls itself 5*. The staff are good and try hard. I'd give them a 4, but when it comes to eating the rating has to go... More 

Helpful?
Thank Chris W
Abyei, Sudan
Level Contributor
32 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Serena is an amazing hotel with great golf course. It is located on a big piece of land next to Victoria Lake. I just finished my dinner at their main restaurant and it's worth every shilling (cca 18 USD). Swimming pool is 25 meters long and spacious. All in all- nice

Helpful?
Thank Bojan V
SerenaHotels, General Manager at Lake Victoria Serena Golf Resort & Spa, responded to this review

Dear Bojan V, Please accept my sincere apologies for the delay in reverting back to you in regards to your recent visit. I most sincerely thank you for choosing to stay at Lake Victoria Serena Golf Resort & Spa and sparing your valuable time to share your experiences with us giving us a detailed and constructive feedback. We gladly appreciate... More 

Kampala, Uganda
Level Contributor
322 reviews
163 hotel reviews
common_n_hotel_reviews_1bd8 245 helpful votes
5 of 5 stars Reviewed July 23, 2016

We held the engagement party for our son, locally called 'Kwanjula' at the Lake Victoria Serena in February last year and it was little surprise, following a sterling performance back then, that the couple wanted to celebrate their wedding there too. The main event took place at the club house and marina and the setting proved to be superb, away... More 

Helpful?
Thank Safariafficionado
SerenaHotels, General Manager at Lake Victoria Serena Golf Resort & Spa, responded to this review

Dear Safariafficionado, Please accept my sincere apologies for the delay in reverting back to you in regards to the "Kwanjula" function of your son at the resort. I most sincerely thank you for choosing to stay at Lake Victoria Serena Golf Resort & Spa and sparing your valuable time to share your experiences with us giving us a detailed and... More 

Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 5, 2016 via mobile

Been to this place more than three times , though it is a bit far and out of town you get your peace and quiet. Good scenery you can take a mini tour, great food and friendly staff did not sleep in the rooms so can't tell. On weekends there are weddings so you will definitely expect some noise

Helpful?
1 Thank Akuku H
SerenaHotels, General Manager at Lake Victoria Serena Golf Resort & Spa, responded to this review

Dear Akuku H, Please accept my sincere apologies for the delay in reverting back to you in regards to your recent visit. I most sincerely thank you for choosing to stay at Lake Victoria Serena Golf Resort & Spa and sparing your valuable time to share your experiences with us giving us a detailed and constructive feedback. Your beautiful comments... More 

Kampala, Uganda
Level Contributor
45 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 27, 2016

The place is so beautiful it is worth the long dusty trip there. Beautiful views of lake Victoria,great gardens, and swimming pool. The service is great, staff are friendly and the food delicious.The only down side is the access road is not tarmac, and can be dusty. it is however well graded.

Helpful?
Thank dee277
SerenaHotels, General Manager at Lake Victoria Serena Golf Resort & Spa, responded to this review

Dear Dee277, Please accept my sincere apologies for the delay in reverting back to you in regards to your recent visit. I most sincerely thank you for choosing to stay at Lake Victoria Serena Golf Resort & Spa and sparing your valuable time to share your experiences with us giving us a detailed and constructive feedback. Your beautiful comments have... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Golf course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation

Additional Information about Lake Victoria Serena Golf Resort & Spa

Address: Lweza Kigo Road | Off Entebbe Road, Kampala 01000, Uganda
Location: Uganda > Central Region > Kampala
Price Range: $198 - $320 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Lake Victoria Serena Golf Resort & Spa 5*
Number of rooms: 124
Reservation Options:
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Also Known As:
Lake Victoria Serena Hotel Kampala
Hotel Style:
#3 Romantic Hotel in Kampala
#4 Spa Hotel in Kampala
#6 Luxury Hotel in Kampala
#7 Business Hotel in Kampala
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