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Humura Resorts

Certificate of Excellence
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Plot #3 Kitante Close, Kololo | P. O. Box 35521, Kampala, Uganda
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178 Reviews from our TripAdvisor Community

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Showing 174: English reviews
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We were greeted with a flexible staff when our arrival time was moved up by 4 hours and we arrived very in the early morning. Seeing our exhaustion, the staff kindly took little time checking us in and getting us to our rooms. Our rooms each had lovely views and when our air conditioner didn't work, they quickly came and... More 

Helpful?
Thank Michelle P
HumuraResort, Manager at Humura Resorts, responded to this review

Dear Mrs. Michelle P., Thank you for your review regarding your stay with us! We are happy to read that you enjoyed our friendly and attentive service, our rooms and facilities. We appreciate your evaluation and comments and we hope to have the chance to welcome you back again in the future. Best wishes, Déborah & Team More 

Accra
Level Contributor
37 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 1 week ago

What a great place to stay when visiting Kampala. It has a clean pool, nice restaurant and great rooms. Was very happy there and the hotel is very close to down town. The staff were very helpful and I never had any issues when I stayed.

Helpful?
Thank Nixon W
HumuraResort, Manager at Humura Resorts, responded to this review

Dear Nixon, Thank you very much for taking the time to review our hotel! We really appreciate that you mentioned our privileged location, our lovely amenities and the hard working staff that is dedicated to make you feel at home away from home! We look forward to hosting you again in the near future. Warm regards, Déborah & Team More 

Kampala, Uganda
1 review
5 of 5 stars Reviewed 5 weeks ago

I was in Kampala for a training trip for 10 days. Humura provided a very restful stay. It has great staff, helpful and pleasant, a convenient good location and well kept grounds. There is a pool as well. The rooms are comfortable, with a very decent internet connection. There are very many good restaurants near by. It is also within... More 

Helpful?
Thank sven20162016
HumuraResort, Manager at Humura Resorts, responded to this review

Dear Sven20162016, Thank you very much for taking the time to review our hotel! We're delighted to read your comments and we look forward to hosting you again in the future! Warm regards, Déborah & Team More 

1 review
5 of 5 stars Reviewed June 9, 2016

If you are looking for a chilled out place in Kampala, look no further... Apart from the nice rooms that are fairly spacious, there is great hospitality from the Humura team. They are friendly and go that extra mile. I have been to a few hotel's in Kampala but Humura does it for me Keep it up and I will... More 

Helpful?
Thank Brian O
HumuraResort, Manager at Humura Resorts, responded to this review

Dear Brian, We are really honoured to read such words... thank you very much! We particularly loved when you said: "they are friendly and go that extra mile". To us, it means that you understood our philosophy! It has been a real pleasure to spend some time with you at the hotel, as we personally love to take care of... More 

Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed May 30, 2016 via mobile

Stayed here for five nights for a training and enjoyed every bit of it. The rooms are clean and spacious, the pool is long enough for a morning exercise swim and the chef does a good job. The best part though is the staff, they're very friendly and accommodating. Ray, the manager stood out by going out of his way... More 

Helpful?
Thank Harry K
HumuraResort, Manager at Humura Resorts, responded to this review

Dear Mr. Kitonga, What a pleasure to read such a lovely review! We thank you very much for your kindness and we are thrilled to know you had a great time here during your stay last week! We personally love to take care of our guests and it couldn't be different with you! We always strive to help and support... More 

2 reviews
4 of 5 stars Reviewed May 26, 2016

I travelled for work and stayed at Humura for the second time. The service is friendly, the rooms are comfortable and nicely decorated, and the outside patio restaurant pleasant. A 15-meter pool and a gym with new Technogym equipment were welcome additions during a longer stay. For dinner, the restaurant is mediocre at best but there are plenty of restaurant... More 

Helpful?
Thank Elina V
HumuraResort, Manager at Humura Resorts, responded to this review

Dear Mrs. Elina, Thank you for sharing your experience at Humura! We are happy to know you liked the hotel service, design and facilities, which are always very well rated by our guests. However, despite the nice experience we are sorry to hear that the dinner you had here didn't meet your expectations and we want to apologize for this.... More 

Geneva, Switzerland
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 24, 2016

I stay twice per year for a short journey in Humura Resorts since 4 years now and I am always very satisfied with the quality of my stay. The rooms are nice, spacious, equipped with large mosquito nets, tea pot and mini bar. The staff, at the reception desk, as well as at the bar and the restaurant are very... More 

Helpful?
Thank stephaniegarde
HumuraResort, Manager at Humura Resorts, responded to this review

Dear Mrs. Stephanie, Thank you very much for taking the time to review our hotel! I have conveyed your gratitude to our whole team and we are certain this will serve as a source of inspiration for us in achieving higher standards of excellence towards guest satisfaction, which constantly motivates us to be on our toes. Along with my team,... More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed May 18, 2016

I was in Uganda for a research project and stayed in Humura Resorts. I felt like home thanks to the excellent service and very friendly staff. The hotel is like a small green paradise close to the hectic city centre. Food is good and the atmosphere is relaxed. Sometimes the wifi connection in the room was not optimal, that was... More 

Helpful?
1 Thank KariIngeborg
HumuraResort, Manager at Humura Resorts, responded to this review

Dear Mrs. Kari, It is so kind of you to take the time to write about your stay here -- it means a lot for us! We're more than happy to hear that you felt at home and I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay! If you're traveling to... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 14, 2016

Business hotel with great location, a couple of blocks from the mall and so quiet I felt I was away from Kampala. Spacious room, decent wi-fi, a very competitive price, and the service? superb! the staff is really committed to make you feel at home. There is a small gym and a very well maintened swimming pool. Food is good,... More 

Helpful?
Thank MrsMIC
HumuraResort, Manager at Humura Resorts, responded to this review

Dear Mrs.MIC, Thank you for your wonderful review and in particular for pointing out our excellent service, as we genuinely love to look after our guests! This is our utmost reward! We are thrilled you're thoroughly satisfied with your stay - from our amenities to location. We look forward to welcoming you back for another Humura experience! Best wishes, Deborah... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed May 11, 2016

Although this small hotel has a charming setting and much potential it is not worth the hassle, unless you are only staying one night and don’t care about the following: non-functional internet (every guest was complaining); lack of hot water for a shower; sloppy housekeeping; air conditioners that make noise and drip water all over the floor; beds that feel... More 

Helpful?
1 Thank Christina L
HumuraResort, Manager at Humura Resorts, responded to this review

Dear Mrs. Krysia, We appreciate you taking the time to give us feedback and for sharing details of your experience. First, we would like to sincerely apologize that your stay was not ideal. Regarding the internet, our network provider was suffering technical problems that we were unable to fix from our side. To minimize the problem we offered you a... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Multilingual Staff
  • Free Breakfast
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Humura, meaning "state of relaxation and calm", is a city-based resort in a calm country atmosphere. This elegant 18 room resort within 5 minutes walking distance from the 18 hole Kampala Golf Club and an easy drive from Kampala’s key attractions, including major shopping malls, is a tranquil oasis amidst the bustle of the central city. Whether visiting the capital on business or pleasure, Humura’s picturesque garden, outdoor swimming pool, restaurant, bar and gym facilities combined with impeccable service will provide you with a complete escape and will allow you to experience Kampala at its best. A special Program for Children is also available at the Humura Resort. Pets, however, are not permitted on the hotel grounds. ... more   less 

Additional Information about Humura Resorts

Address: Plot #3 Kitante Close, Kololo | P. O. Box 35521, Kampala, Uganda
Location: Uganda > Central Region > Kampala
Price Range: $164 - $186 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Humura Resorts 4*
Number of rooms: 18
Reservation Options:
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Also Known As:
Humura Hotel Kampala
Hotel Style:
#4 Romantic Hotel in Kampala
#5 Luxury Hotel in Kampala
#5 Business Hotel in Kampala
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