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Dolphin Suites

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61 Reviews from our TripAdvisor Community

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Showing 58: English reviews
Birmingham, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

We stayed at Dolphin suites for 5 nights in total during our visit to Uganda. The staff at the hotel were very helpful, the food was good and the pool was lovely. However the rooms were a little dated, the curtains were transparent when the room lights were on at night!! and the noise carried from the restaurant/bar area in... More 

Helpful?
Thank 58Kate_P
South Africa
1 review
5 of 5 stars Reviewed 3 weeks ago

This is my second visit to the Hotel, the rooms are comfortable with air-con and beautiful views overlooking the pool. The highlight is the quality of the food, the evening meals are delicious. The staff are extremely helpful and friendly. I will definitely be back soon.

Helpful?
Thank bferna29
jeevan p, Manager at Dolphin Suites, responded to this review

Dear Mr Brain, greetings from dolphin suites, it was pleasure to serve you in our hotel dolphin suites. Thanks for taking your time to write the review about Dolphin Suites. I greatly appreciate your comments. It would be such a pleasure to personally welcome you back to our hotel! Manager Jeevan More 

Stockholm, Sweden
Level Contributor
89 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 5 weeks ago

The rooms are very good, but the walls in between rooms are extremely thin, and you literally hear your neighbor fart during the nights. But the rooms are big, clean, have good beds and a good bathroom with good hot showers. The food in the restaurant is very good, with big portions and very tasty! BUT, the big problem with... More 

Helpful?
1 Thank MikeEOD
Harsh B, Manager at Dolphin Suites, responded to this review

Dear Guest, Thanks for taking your time to write the review about Dolphin Suites. I greatly appreciate your comments. It would be such a pleasure to personally welcome you back to our hotel! Manager Jeevan More 

Cape Town, South Africa
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed June 26, 2016 via mobile

The owners and managers of this hotel have really thought about the guest experience and it's the little details that make it a real gem. The beds are extremely comfortable, there are at least 6 plug points in my room, a large, pretty, mosquito net, each room has a balcony that looks over the pool, there is decent wifi and... More 

Helpful?
1 Thank GeorgiaOnYrMind
Harsh B, Manager at Dolphin Suites, responded to this review

Dear Guest Thanks for taking your time to write the review about Dolphin Suites. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments , suggestions and the concerns. It would be such a pleasure to personally welcome you back to our hotel! Manager Jeevan More 

London, United Kingdom
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 6, 2016 via mobile

Clean hotel with friendly staff. Food was good, room had air cond, with pool views and little balcony. Gym was a bit hot and smelly though but overall good stay and would stay again. Mainly business people, not many on holiday. But still nice deck to enjoy a beer after work

Helpful?
1 Thank BrittanyG1212
Harsh B, Manager at Dolphin Suites, responded to this review

Dear Guest Thanks for taking your time to write the review about Dolphin Suites. I greatly appreciate your comments. It would be such a pleasure to personally welcome you back to our hotel! Manager Jeevan More 

Level Contributor
46 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed April 28, 2016

Have been going to these suites for about a decade now, been through all the management changes and owners. The current management has been in Uganda's Hospitality industry for decades. So the suites are probably a 4 star, has all the amenities you would require in a hotel. It is one of those places you want to do some soul... More 

Helpful?
1 Thank Lorenza J
Harsh B, Manager at Dolphin Suites, responded to this review

Dear Guest Thanks for taking your time to write the review about Dolphin Suites. I greatly appreciate your comments. It would be such a pleasure to personally welcome you back to our hotel! Manager Jeevan More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed March 29, 2016

Stayed at the hotel for 6 nights. Food at the hotel is very tasty but a bit expensive (but thats normal in Kampala). Breakfast is basic and the service in the morning sucks!!! Always have to wait very long for service or nobody around to take your order if you want something different. Was very disappointed with how I was... More 

Helpful?
1 Thank Clinton316
Harsh B, Manager at Dolphin Suites, responded to this review

Dear Guest Thanks for taking your time to write the review about Dolphin Suites. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. we have already discussed all of your issues with our staff and concern department, and I assure you it won't happen again. we are externally sorry for this .... More 

Arlington, Virginia
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed March 5, 2016

I stayed at the Dolphin Suites for two nights. Suite is a misnomer, because the rooms are standard hotel rooms without amenities, such as a kettle. The property was quiet, the Indian food at the restaurant was tasty, and the Wifi was fine. Bugolobi is a lovely residential neighborhood that is nice for walking around. I did not have a... More 

Helpful?
1 Thank MEmbrey
Harsh B, Manager at Dolphin Suites, responded to this review

Dear Guest, Thanks for taking your time to write the review about Dolphin Suites. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. your concern about the room amenities is very well noted and we will make sure to tack a immediate action on this, Let me talk to concern department and... More 

New York City, New York
Level Contributor
31 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed February 17, 2016

We stayed here for 1 night before getting picked up for our gorilla trek. We really enjoyed the property and felt it was a great value. We paid $100 USD for a double room which included breakfast. Breakfast was buffet style and included eggs, toast, fruit, etc. Wifi worked great and the hotel was safe and clean. We also dined... More 

Helpful?
1 Thank enilk3
Harsh B, General Manager at Dolphin Suites, responded to this review

Dear Guest, Thank you for your feedback, and for your candid review of your recent stay at our hotel,We are delighted that you enjoyed our rooms, as well as our array of services. We look forward to the pleasure of serving you in your next visit. Warm Regards, Jeevan Manager More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed January 31, 2016

Sadly worst hotel-experience me and my girlfriend had in Uganda. We got room no. 9 which is on the ground floor, which I hope is the worst room in the hotel, because that wasn’t good because; It is in the end of the hallway where the cleaning crew have their equipment so when they are going to work in the... More 

Helpful?
1 Thank mkp009
Harsh B, Manager at Dolphin Suites, responded to this review

Dear Mr Mark , Thanks for taking your time to write the review about Dolphin Suites. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Let me talk to concern department and I assure you it won't happen again. I greatly appreciate your comments about aspects of the hotel that need updating.... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Internet
  • Free Parking
  • Spa
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access

Additional Information about Dolphin Suites

Address: 36 Princess Anne Drive | Plot 36 Bugolobi, Kampala, Uganda
Location: Uganda > Central Region > Kampala
Price Range: $99 - $117 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Dolphin Suites 3*
Number of rooms: 27
Reservation Options:
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Hotel Style:
#4 Best Value Hotel in Kampala
#8 Spa Hotel in Kampala
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