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Dolphin Suites

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36 Princess Anne Drive Bugolobi, Kampala Uganda
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Traveler (53)
Room & Suite (14)
Pool & Beach (12)

About

#26 of 200 hotels in Kampala
Location
Cleanliness
Service
Value
Speke Group of Hotels took over the Dolphin Suites in May 2010, and our commitment to the traveling guests is, to satisfy two essential yet simple expectations: Provide a friendly and courteous service that meets the needs of the discerning traveler. Provide a perfect ambiance that will ensure value for money on the guest's part. Henceforth, Dolphin Suites has established itself as the epitome of relaxed grandeur, welcoming visitors to the city with stunningly appointed rooms and a host of facilities. It is a unique boutique style hotel offering 27 luxurious and comfortable guest rooms with individual balconies overlooking the hillside of Bugolobi and city of Kampala. An Ideal choice for those who want a quiet stay, close to business and corporate houses, while being located just 5 KM from the city center and 35 KM north from the Entebbe International Airport. A combination of services and dedication of the trained and motivated staff will make your stay comfortable leaving you feeling home-away-from-home. Members, residents and guests can also take time out to relax and de-stress with a little pampering. We offer an array of beauty and relaxation treatments for members to enjoy—from a massage to ease any worries away, to a relaxing facial or an invigorating body exfoliation treatment. The hotel also has an excellent bar, restaurant and outstanding banqueting facilities where one may relax, meet friends or even discuss business.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Diving
Aerobics
Babysitting
Valet parking
Wifi
Pool / beach towels
Adult pool
Outdoor pool
Shallow end in pool
Fitness / spa locker rooms
Personal trainer
Sauna
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Complimentary welcome drink
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Children Activities (Kid / Family Friendly)
Airport transportation
Shuttle bus service
Car hire
Taxi service
Conference facilities
Meeting rooms
Fax / photocopying
Photo copier / fax In business center
Spa
Foot massage
Full body massage
Hand massage
Head massage
Massage
Neck massage
Steam room
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Mosquito net
Newspaper
Non-smoking hotel
Picnic area
Sun loungers / beach chairs
Sun umbrellas
ATM on site
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Extra long beds
Walk-in shower
Private balcony
Room service
Safe
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Electric kettle
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Mountain view
City view
Pool view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Quiet
Languages Spoken
English, Hindi, Nepali, Swahili
93Reviews4Q+A25Room tips
Traveler rating
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  • 15
  • 7
  • 4
Time of year
Traveler type
Language
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Popular mentions
Kathryn1207 wrote a review Feb 2020
Kampala, Uganda16 contributions12 helpful votes
My husband and I had an awful experience last weekend at DS, where we held our wedding reception, due to the hotel's terrible management. 1. They tried to change the agreement about the buffet, which we had been offered as “unlimited” from 5-9.30pm, mid wedding. The food ran out after 1 round and they then removed the buffet, saying that if anyone else came or others wanted a second plate of food they’d be charged at 50k UGX per plate. 2. The staff started clearing the tables and chairs at 9pm, despite us agreeing that we could keep the music at full volume until 11pm, before reducing it until 1am. This made guests feel like the event was ending and they also therefore started preparing to leave. 3. We were charged for 15 extra people's food and nothing was done to compensate the overall lack of food. Water and soda was also charged at more than it was quoted. 4. The managers didn't seem to care that the discussions were disturbing other guests; at least one shouted down from their balcony for us to stop making so much noise 5. When we were leaving, we asked for the 5 crates of empty beer bottles that we had paid corkage on. It seemed like they had no intention of returning the bottles and they finally tried to give us less bottles than we'd brought. Had they perhaps also charged us for too many drinks and stolen some of ours? It’s not fair if no one is held accountable for this situation and hopefully this review will mean that no one else has their special day ruined by DS.
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Date of stay: February 2020
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Deepak Srivastav wrote a review Feb 2020
Geneva, Switzerland1 contribution
Great location, Nice Breakfast, good quality service and friendly staff. Rooms are clean and tidy. Strong WIFI signals in the room. Clean swimming pool. Restaurant food is very good. Shopping mall 900 m away and other Indian restaurants are also walking distance.
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Date of stay: February 2020
Value
Cleanliness
Service
Trip type: Traveled on business
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Nancy wrote a review Jan 2020
1 contribution
I enjoyed their rooms with the balcony overlooking the swimming pool was just splendid. Their steam bath was great. Their meals were excellent and freshly prepared. I would definitely stay here again when i return to Kampala
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Date of stay: December 2019
Value
Cleanliness
Service
Room Tip: Pick the rooms overlooking the pool. An excellent view it is
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Response from 19mj90, General Manager at Dolphin Suites
Responded Jan 20, 2020
Dear Guest, Thank you for choosing Dolphin Suites and we appreciate your time to post a review of your experience on TripAdvisor. We are very very happy to read your review and to note that your stay at Dolphin Suites was most enjoyable and that the team ensured that your stay was a memorable one. I am also delighted to note that our facilities meet your expectations. At Dolphin Suites, the team is our strength and your positive feedback of all their efforts inspires them to do even better. Nothing gives us more joy than to note that Dolphin Suites, will be the hotel of your choice in Kampala. The team and I hope eagerly await your return in near future . Thank you, Kind regards, Manan Joshi General Manager Dolphin Suites
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Eli G wrote a review Jan 2020
1 contribution
Good location in a quit residential street, 7 minutes walk from Village mall. Clean rooms, good bed and pillows, balcony with view to pool and surroundings. Nice set-up of restaurant / dinning room Good food Excellent service
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Date of stay: January 2020
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
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Response from 19mj90, General Manager at Dolphin Suites
Responded Jan 20, 2020
Dear Guest, It was indeed a pleasure to have you stay at Dolphin Suites during your recent visit and we appreciate your time to post feedback of your experience on TripAdvisor. We are very very happy to read your review and to note that you enjoyed the location of the hotel, the splendid view from balcony, the well-appointed room, the amenities and the service. Our restaurant is very unique with natural light that streams through the serene and fresh breeze. Thank you very much for your positive review. The team and I look forward to your continued visits. Thank you, Kind regards, Manan Joshi General Manager Dolphin Suites Kampala
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D Mistry wrote a review Jan 2020
1 contribution
Satisfied and happy with services. View of the hotel is wonderful. Enjoyed completely 3 days stay. Staff is well mannered and polite. Would definitely recommend the hotel to my acquaintances.Excellent staff (Mr. Manan) good stay, cleanness and food was very good. Only downside was restaurant service and room service which is poor. It takes for ever and they even served non veg item in my veg order
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Date of stay: January 2020Trip type: Traveled with family
1 Helpful vote
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Response from 19mj90, General Manager at Dolphin Suites
Responded Jan 10, 2020
Dear Guest, Greetings from Dolphin Suites! Thank you for sharing your valuable feedback with us. I am truly delighted to know that you had a memorable experience during your visit. Appreciation from our guest is what encourages us to strive for more and definitely motivates us to do our best always. At the outset, I would like to acknowledge receipt of your feedback for the restaurant and room service. I thank you for bringing these points to my notice. I regret the issues you faced during your recent visit. May I assure you that I am personally investigating this. Please accept my humble apology for the same; I have taken this up with the concerned department for effective measures. Please write to me directly should you need any future assistance. Warm Regards Manan Joshi General Manager, Dolphin Suites
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Previous
PRICE RANGE
$58 - $89 (Based on Average Rates for a Standard Room)
LOCATION
UgandaCentral RegionKampala
NUMBER OF ROOMS
27
Payments made by partners impact the order of prices displayed and, for featured or sponsored sort orders, partners’ payments may also influence the order of the accommodations listed.
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Frequently Asked Questions about Dolphin Suites
Which popular attractions are close to Dolphin Suites?
Nearby attractions include Bead for Life (0.1 miles).
What are some of the property amenities at Dolphin Suites?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Dolphin Suites?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Dolphin Suites?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Dolphin Suites?
Yes, free parking, secured parking, and valet parking are available to guests.
What are some restaurants close to Dolphin Suites?
Conveniently located restaurants include Ashiana Restaurant, Dancing Cup, and Java House.
Are there opportunities to exercise at Dolphin Suites?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Dolphin Suites have an airport shuttle?
Yes, Dolphin Suites offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Dolphin Suites?
Yes, dry cleaning and laundry service are offered to guests.
Does Dolphin Suites offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Which languages are spoken by the staff at Dolphin Suites?
The staff speaks multiple languages, including English, Hindi, Swahili, and Nepali.