The hotel set up is great, the internet is superfast and very reliable, hospitality of the staff and their readiness to assist is of great value. Alien registration for foreigners is done by the staff so you don't have to worry about immigration issues and language barrier for those who don't speak Arabic. The rooms are gorgeous, well kept, spacious and contains amazing decor. Room televisions are big and have sports channels for sports lovers.
The best hotel in Africa, just a few minutes to the airport. It is located next to the huge Afra Mall. You only have to press the zero button and they will respond to your request within a few minutes. Because of the dust scattered in the air, we had to change the flight at night, and on this occasion I would like to thank the old man at night, who did not hesitate to provide any assistance in arranging the exit and securing the car to the airport, Thank you Al Salam Hotel, we will be back later
If you ever decide to go to Khartoum Sudan my recommendation for a stay is the Alsalam Hotel. I have stayed in the hotel both on June 2021 and April 2022 both an average of a week stay. Hotel is very clean, staff is extremely friendly and who professionally acknowledge you by your name. Upon my second stay (April 2022) I have noticed that the staff are the stay which to me means that management did a wonderful job selecting staff and that the staff are happy hence the customer's satisfaction rate is great. Even the security team are outstanding. My favorite team are the staff at the terrace who are very tentative.
It was a great experience, since i walked in the hotel I found a great smiling faces in the front desk the check-in was very smooth, the room was very comfortable and clean, great hotel excellent staff.
It's was a very fast vist but I enjoyed with the stay and the staff was amazing specially the front desk i hope i can came back again. It has the best team ever for example spa team, bell desk , housekeeping team as well .thank you all😁
This was my 4th time to stay at The hotel . I was so disappointed this time, the room we checked in wasn't that clean, broken toilet chair, smelly Corridor . Very good amenities, excellent food and service with a very helpful and always smiling staff. Very close to the airport.
It's nice hotel in Khartoum Sudan and I like the design of the room It's one of the respected hotels in Khartoum I would like to thanks mr talal Yousuf for the good service the way of success any company how to choose there employees and special thanks for the hotel management
Sanks to AL trass working time excellent service I wish that they keep up this good behavior and specially thanks to Mr.salih Omer the team leader I did enjoyed a great time with this excellent service
Today I spent 10 days in Al Salam Hotel, all team starting from Reception to Security to Room Service to laundry to the Restaurant, all are great and professionals, room is very clean , you can sleep with confident , every day they change the bedsheet, pillow sheet and blanket sheet in addition to change a complete set of towels . I came last year in March 2021 and came now, I found the services even better than last year . God bless all of the team members. Abdul Rahhem Inizy Room 364
In two days I am here in the Hotel I noticed that Ms. Malaz who is working in the Restaurant has a very high level of Customer Service , she always smiling and positive, I can see all guests are happy and talking to her with smile , I would request the Management to encourage her more and let her feel that what she is doing is really appreciated. Abdul Raheem Room 364